Hi Hotels Riva del Garda
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Summary of reviewsHi Hotels Riva del Garda, located near the stunning shores of Lake Garda, boasts a prime location that offers easy access to both natural beauty and urban amenities. Guests laud its strategic positioning, which places them steps away from lakeside promenades, the city center, restaurants, beaches and the ferry port. The hotel also enhances the experience of exploring Riva del Garda by offering bike rentals. Its central yet serene location, combined with the friendly and helpful staff, ensures a welcoming and comfortable stay, making Hi Hotels Riva del Garda a top-notch choice for visitors to Lake Garda.
The breakfast offerings at Hi Hotels Riva del Garda are highly praised for their variety, taste and abundance. Guests deeply appreciate the extensive buffet that caters to both sweet and savory preferences with highlights including homemade pastries, Prosecco, fresh fruits, cheeses and freshly squeezed orange juice. The breakfast experience is further enhanced by a welcoming and attentive staff who ensure items are promptly replenished and cater to special dietary needs including gluten-free and vegan options. Dining in picturesque settings, such as the breakfast room or terrace with mountain views, adds to the overall positive experience.
While the hotel does not have an on-site restaurant, it is surrounded by numerous dining options, including a restaurant across the street, ensuring guests have access to varied culinary experiences. The staff's restaurant recommendations, combined with regionally typical foods served during breakfast, contribute to a satisfying dining experience. The evening drinks bar, available until 8 pm and the personal touches like complimentary special dinners for celebrations, enhance the overall experience.
Rooms at Hi Hotels Riva del Garda are typically clean, spacious and functional, though they carry an undertone of needing modernization. Guests frequently praise the large, airy rooms with balconies or terraces offering beautiful lake views. The rooms' cleanliness and practical amenities like small fridges and kettles meet general expectations. However, many reviews suggest that the furniture and interiors feel dated with some noting issues like broken shower cabins and inefficient air conditioning. Despite these drawbacks, the hotel offers excellent value for money, particularly for guests who prioritize functionality over luxury.
Exceptional cleanliness is a hallmark of Hi Hotels Riva del Garda. Guests consistently note the spotless condition of both public spaces and individual rooms. The cleaning staff receive high commendations for maintaining a high standard of hygiene throughout the stay, even in rooms with older furnishings. Daily room cleaning and towel changes are standard, contributing to an overall sense of order and comfort.
The hotel’s staff receive considerable praise for their friendliness, professionalism and attentiveness. Guests frequently highlight the staff's ability to provide impeccable service, assist with local recommendations and foster a warm and inviting atmosphere. Their genuine friendliness and efficiency ensure that every guest feels valued and well-cared for, enhancing the overall experience at Hi Hotels Riva del Garda.
Wi-Fi is available throughout the property, generally providing a strong and fast connection, particularly on the lower floors. Most guests find the free Wi-Fi satisfactory, despite a few mentions of spotty connections and slow speeds at times.
Hi Hotels Riva del Garda also offers a range of parking options, which are generally well-received. Free parking in front of the hotel and the availability of an underground garage cater to various guest needs. Although some guests find the underground garage tight for larger vehicles, the overall parking experience is positive with helpful hotel staff assisting with arrangements.
The hotel is family-friendly, consistently highlighted as a great option for family vacations due to its large, well-equipped family rooms and family packages. The clean and well-maintained environment, along with attentive staff, makes it a comfortable choice for families. Despite some mention of room and facility renovations needed, the hotel’s price-performance ratio is highly regarded.
Beds at Hi Hotels Riva del Garda receive mixed reviews but are generally appreciated for their size, cleanliness and comfort. While some guests note that the beds can be too firm, the majority find them supportive and conducive to a good night's sleep.
Overall, Hi Hotels Riva del Garda offers high quality and value for a three-star establishment with its exceptional location, excellent breakfast, friendly staff and commitment to cleanliness contributing to a positive and memorable stay.
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The breakfast offerings at Hi Hotels Riva del Garda are highly praised for their variety, taste and abundance. Guests deeply appreciate the extensive buffet that caters to both sweet and savory preferences with highlights including homemade pastries, Prosecco, fresh fruits, cheeses and freshly squeezed orange juice. The breakfast experience is further enhanced by a welcoming and attentive staff who ensure items are promptly replenished and cater to special dietary needs including gluten-free and vegan options. Dining in picturesque settings, such as the breakfast room or terrace with mountain views, adds to the overall positive experience.
While the hotel does not have an on-site restaurant, it is surrounded by numerous dining options, including a restaurant across the street, ensuring guests have access to varied culinary experiences. The staff's restaurant recommendations, combined with regionally typical foods served during breakfast, contribute to a satisfying dining experience. The evening drinks bar, available until 8 pm and the personal touches like complimentary special dinners for celebrations, enhance the overall experience.
Rooms at Hi Hotels Riva del Garda are typically clean, spacious and functional, though they carry an undertone of needing modernization. Guests frequently praise the large, airy rooms with balconies or terraces offering beautiful lake views. The rooms' cleanliness and practical amenities like small fridges and kettles meet general expectations. However, many reviews suggest that the furniture and interiors feel dated with some noting issues like broken shower cabins and inefficient air conditioning. Despite these drawbacks, the hotel offers excellent value for money, particularly for guests who prioritize functionality over luxury.
Exceptional cleanliness is a hallmark of Hi Hotels Riva del Garda. Guests consistently note the spotless condition of both public spaces and individual rooms. The cleaning staff receive high commendations for maintaining a high standard of hygiene throughout the stay, even in rooms with older furnishings. Daily room cleaning and towel changes are standard, contributing to an overall sense of order and comfort.
The hotel’s staff receive considerable praise for their friendliness, professionalism and attentiveness. Guests frequently highlight the staff's ability to provide impeccable service, assist with local recommendations and foster a warm and inviting atmosphere. Their genuine friendliness and efficiency ensure that every guest feels valued and well-cared for, enhancing the overall experience at Hi Hotels Riva del Garda.
Wi-Fi is available throughout the property, generally providing a strong and fast connection, particularly on the lower floors. Most guests find the free Wi-Fi satisfactory, despite a few mentions of spotty connections and slow speeds at times.
Hi Hotels Riva del Garda also offers a range of parking options, which are generally well-received. Free parking in front of the hotel and the availability of an underground garage cater to various guest needs. Although some guests find the underground garage tight for larger vehicles, the overall parking experience is positive with helpful hotel staff assisting with arrangements.
The hotel is family-friendly, consistently highlighted as a great option for family vacations due to its large, well-equipped family rooms and family packages. The clean and well-maintained environment, along with attentive staff, makes it a comfortable choice for families. Despite some mention of room and facility renovations needed, the hotel’s price-performance ratio is highly regarded.
Beds at Hi Hotels Riva del Garda receive mixed reviews but are generally appreciated for their size, cleanliness and comfort. While some guests note that the beds can be too firm, the majority find them supportive and conducive to a good night's sleep.
Overall, Hi Hotels Riva del Garda offers high quality and value for a three-star establishment with its exceptional location, excellent breakfast, friendly staff and commitment to cleanliness contributing to a positive and memorable stay.
3-Star Hotel
This hotel is a popular choice for its convenient amenities. It ensures a comfortable and reliable stay for guests.
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Cheap Hotel
About Hi Hotels Riva del Garda
License: IT022153A1XDK9RJ8Z
Guest Reviews
Location
For those interested in more active pursuits, the hotel also offers bike rentals, enhancing the experience of exploring Riva del Garda and its scenic surroundings. A short walk takes travelers to well-maintained beaches where crystal-clear waters of the lake invite swimming or sunbathing. The hotel's proximity to the ferry port presents another convenient option for exploring the area by water.
Featuring a central yet calm location, guests frequently commend the hotel for its accessibility and tranquillity. Everything from bustling historic areas to quiet, grassy walking areas is within easy reach, making it a prime spot for both relaxation and exploration. Adding to the appeal is the friendly, helpful staff who ensure a welcoming and comfortable stay.
Overall, the superior location of Hi Hotels Riva del Garda, combined with its excellent services, makes it a superb choice for visitors wanting to experience the best of Lake Garda.
Breakfast
The breakfast not only meets but often exceeds guests' expectations, providing everything needed for a good start to the day. The presentation is noted to be attractive and lovingly prepared. The experience is enhanced by a welcoming and attentive staff, who ensure that items are replenished quickly and cater to special requests, including dog-friendly dining options.
Guests also enjoy the picturesque setting with some mentioning the beautiful breakfast room and the option to dine on a terrace with views of the mountains. Overall, the breakfast at Hi Hotels Riva del Garda garners high marks, leaving many guests eager to return for another satisfying and delicious start to their day.
Dinner
The hotel's restaurant serves a diverse breakfast in the morning, ensuring a great start to the day and there's an evening drinks bar available until 8 pm for a relaxed end to the evening. The staff at Hi Hotels Riva del Garda receives high praise for their friendliness and exceptional service, often going above and beyond to make celebrations special, including complimentary special dinners.
The culinary offerings include fresh, regionally typical foods that guests appreciate during their stay. Additionally, the hotel offers nice gifts for guests, adding a personal touch to the overall experience. Despite the lack of an on-site dining option for dinner, the proximity to numerous local restaurants ensures guests have access to a variety of dining experiences.
Rooms
Despite the cleanliness and spaciousness, many reviews mention that the furniture and interiors are quite dated, often noting that the decor feels stuck in the early 2000s or '90s. This outdated feeling extends to the bathrooms, which are also characterized as needing updates. Guests report issues such as broken shower cabins and inefficient air conditioning.
The atmosphere of the rooms is practical with amenities like small fridges, kettles and basic bathroom products enhancing comfort. However, the aesthetic appeal is limited with some guests describing the furniture as worn out and the rooms lacking intimacy for larger groups. Noise can be a concern, especially for rooms facing the street or inner courtyard, which are subject to traffic and other disturbances.
On the positive side, the hotel offers excellent value for money, adequate for those who prioritize functionality over luxury. The staff is noted for their welcoming demeanor and the breakfast is well-received, often highlighted as a positive aspect of the stay.
In summary, Hi Hotels Riva del Garda provides clean, spacious and functional rooms with beautiful views and practical amenities, albeit with a strong need for renovation to update the dated interiors and improve the overall guest experience.
Beds
There are some remarks about beds being a bit too firm or hard for certain guests, mentioning that they might not suit everyone's preference, particularly those with specific needs like hip problems. However, overall, the majority of reviewers found the mattresses supportive and the bedding soft and lightweight. Negative mentions include issues like squeaky beds, beds in poor condition and instances where bed frames or springs malfunctioned.
Despite the occasional drawbacks, particularly regarding firmness, the general consensus is that the beds at Hi Hotels Riva del Garda provide a comfortable and appealing place to rest, contributing positively to the overall hotel experience.
Cleanliness
The cleanliness of the hotel extends to its bathrooms and the provision of high-quality cosmetics and hygiene products, which guests found particularly excellent. The hotel's cleaning staff received commendations for their impeccable service, maintaining a high standard throughout the stay. Guests highlighted that even areas like rooms with older furnishings were kept in pristine condition, reinforcing the hotel's commitment to cleanliness.
Overall, Hi Hotels Riva del Garda stands out for its extreme cleanliness and well-maintained facilities with many guests feeling comfortable and well-cared for in this pristine environment. Whether it's the bright, cozy rooms or the spotless public spaces, the consistent attention to hygiene and upkeep offers a very reassuring stay. Despite some mentions of older room inventory, the dedication to cleanliness and comfort remains top-notch, making it a highly recommended choice for travelers prioritizing a clean and orderly accommodation.
Staff
The staff’s attention to detail and dedication to providing impeccable service contribute notably to the hotel's reputation. Reviewers commend their ability to cater to guests' needs promptly and efficiently, often going above and beyond to provide valuable recommendations and assistance. The reception staff, in particular, stand out for their courteousness and proficiency, adding a personal touch to each guest's experience and ensuring smooth and pleasant arrivals.
The hotel’s personnel, whether interacting at the front desk or providing room service, excel in creating a friendly and inviting environment. Their ability to respond quickly and thoughtfully to requests, coupled with their extensive local knowledge, enhances the overall guest experience. The positive atmosphere, fostered by a team described as cheerful, respectful and cooperative, ensures that every guest feels valued and well taken care of.
Overall, Hi Hotels Riva del Garda’s staff receive high praise for their exceptional hospitality, proving to be a cornerstone of the hotel’s appeal. Their genuine friendliness, combined with professional and attentive service, leaves a lasting impression on guests, many of whom express gratitude for the warm and inviting nature of the staff throughout their stay.
Wi-Fi
However, some reviews mention occasional issues such as spotty connections and sometimes slow speeds. A few guests noted that there can be problems with the Wi-Fi not connecting properly and have suggested improvements to make the service more consistent.
Overall, while there are a few areas for improvement, most guests find the Wi-Fi to be satisfactory and a useful feature during their stay at Hi Hotels Riva del Garda.
Parking
However, there are some areas for improvement. The underground garage, while secure and convenient for motorcycles, can be quite tight and challenging for larger vehicles. Multiple guests mentioned the narrowness of the parking spaces and that the underground parking does not meet modern standards, which might make parking a bit tricky for some. Additionally, finding a parking spot can sometimes be difficult when the hotel is fully occupied.
Despite these minor issues, the overall parking experience is generally positive with many guests highlighting the helpfulness of the hotel staff in assisting with parking arrangements. The hotel also offers specialized parking options for bigger vehicles and free bike storage, catering to a variety of guest needs.
Family
The hotel receives high marks for its location, which is considered ideal for family trips and the attentive and friendly staff contribute positively to the overall experience. Upon arrival, children are greeted with a gadget, adding a thoughtful touch to the check-in process.
Families can look forward to a clean and well-maintained environment with the receptionists noted for their kindness. The presence of healthy local cuisine and the prospect of enjoying the pool with children are additional benefits that guests appreciate.
However, some guests point out that the rooms and facilities could use some renovation with mentions of hard beds and bathrooms that need improvement. Despite these minor drawbacks, the price-performance ratio is highly regarded, making Hi Hotels Riva del Garda a great value for families traveling together.
3 Star
Many have mentioned that the hotel provides everything necessary for a comfortable stay at a good price-performance ratio. The property is described as solid with good value for money, making it a reliable choice for budget-conscious travelers.
The location has been highlighted as ideal, contributing positively to the overall experience. However, some guests feel that the facilities could use updating and there are visible signs of wear in the furnishings, which can be expected from a typical three-star hotel. Despite these minor drawbacks, Hi Hotels Riva del Garda maintains a good balance of price and quality, ensuring guests benefit from a rewarding stay without overspending.
Dog Friendly
The environment is generally comfortable for dogs and there is significant attention paid to their needs, such as providing sanitary bags and sleeping mats. Some guests also appreciated the ability to enjoy breakfast in the company of their pets. Those who arrived with pets not only experienced a friendly reception but also received dedicated amenities such as blankets and chew bones for their animals.
Despite the positive feedback, there are some mentions of the additional cost associated with bringing a pet. Charges range from €12 to €20 per night, which a few guests found to be a bit steep. However, many feel that the quality of the services and amenities provided made the extra fee worthwhile.
Overall, Hi Hotels Riva del Garda is recognized for its warm and accommodating approach towards pets, ensuring that both guests and their four-legged companions enjoy a pleasant and comfortable stay.
No, Hi Hotels Riva del Garda doesn't have any pool.
No, a spa isn't available at Hi Hotels Riva del Garda.
Yes, Hi Hotels Riva del Garda welcomes dogs.
Yes, parking facilities are available at Hi Hotels Riva del Garda.
No, Hi Hotels Riva del Garda doesn't have a gym.
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