Socialtel Lapa Rio de Janeiro

Rio de Janeiro -22.91421800, -43.17844400 , Largo Da Lapa (Show on Map)
8.3
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsSocialtel Lapa Rio de Janeiro has garnered significant acclaim, particularly for its remarkable location in the vibrant Lapa neighborhood. Guests frequently emphasize its proximity to key attractions such as the Lapa Arches and Escadaria Selarón, as well as bars, restaurants and shops. The ease of access to public transportation and nearby subway stations is another advantage. The hotel itself feels secure and clean with attentive staff enhancing the stay. The historic building's charm, combined with modern accommodations and a stunning rooftop terrace, makes it an attractive choice for both leisure and business travelers.

The breakfast service receives mixed feedback but is often praised for its delicious and healthy options, including vegan and vegetarian choices. While the taste is frequently described as excellent, guests express frustration with the slow and disorganized service, limited variety and higher-than-expected costs. On the other hand, the dinner experience is generally positive with commendations for the restaurant’s delicious meals and excellent service during operational hours, despite some criticism regarding high prices and limited menu options.

The rooms at Socialtel Lapa Rio de Janeiro are well-received for their spaciousness, comfort and modern decor. Cleanliness is a strong point with many guests appreciating the well-maintained and aesthetically pleasing spaces. However, some maintenance issues and lack of amenities like TVs and mini-fridges, especially in private rooms, are noted. Shared rooms can sometimes feel cramped and suffer from cleanliness issues. Guests also mention occasional noise disturbances.

Cleanliness in common areas and rooms is generally good, though there are complaints about communal kitchens and bathrooms not being consistently well-maintained. The hotel’s cleaning staff is capable but there are gaps in service provision and maintenance, such as issues with air conditioning and musty smells.

The staff is often highlighted as a significant asset with many guests praising their friendliness, helpfulness and efficiency. Specific staff members receive positive mentions, contributing to a welcoming atmosphere despite occasional reports of unprofessional behavior from some personnel.

Wi-Fi connectivity sees mixed reviews; it works well in public areas but can be unstable and slow in private rooms. This inconsistency can impact the convenience for guests needing reliable internet access.

The hotel is recommended for families due to its comfortable, spacious rooms and kid-friendly amenities. Families feel welcomed and appreciate the practical facilities and friendly staff. However, some suggest improvements in room allocation and addressing occasional humidity issues.

The beds receive mainly positive feedback for their comfort and spaciousness, complete with privacy curtains and individual power outlets. Nevertheless, there are occasional complaints about older mattresses, bedding insufficiencies and cleanliness issues in shared rooms.

Overall, Socialtel Lapa Rio de Janeiro offers a good value for money with accommodations that often surpass three-star standards, particularly in room decor and shared spaces. While there are areas needing improvement, such as maintenance, cleanliness and breakfast service, the hotel remains a popular choice due to its excellent location, welcoming atmosphere and generally positive guest experiences.
Show more
Categories
Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel for Yoga

3-Star Hotel

Room Types
Guest Reviews
8.3
Very Good
Location
Socialtel Lapa Rio de Janeiro boasts an impressive location in the heart of the lively Lapa neighborhood, making it an ideal base for exploring the city's vibrant nightlife and local attractions. Guests frequently highlight the proximity to key landmarks such as the Lapa Arches and Escadaria Selarón and the convenience of having bars, restaurants and shops just a short walk away. The area is well-connected with easy access to public transportation, including the nearby Cinelândia subway station and Santos Dumont Airport.

Visitors appreciate the central location for its accessibility to tourist hotspots and cultural sites, even mentioning that many attractions are within walking distance. Despite some concerns about safety in the neighborhood, particularly at night, guests note that the hotel itself feels secure and clean with attentive staff contributing to a pleasant stay.

The historic building housing Selina Lapa adds to the charm, offering comfortable and modern accommodations. The rooftop terrace with its stunning views of the Lapa Arches, is a particular highlight for many guests. Overall, the location and amenities make this hotel a popular choice for both leisure and business travelers looking to experience the best of Rio de Janeiro's dynamic atmosphere.

Breakfast
The breakfast at Socialtel Lapa Rio de Janeiro receives mixed reviews with many guests praising the taste and quality of the food, while others criticize the service and variety. Positive feedback highlights the delicious and hearty options, describing the breakfast as excellent, very good and worth trying despite the cost. Guests appreciate the three combo options, including vegan and vegetarian choices and commend the nutritious yet simple meals.

However, several guests note significant drawbacks. The breakfast service is often described as slow and disorganized with long wait times leading to food arriving cold. The breakfast system, which is not self-service and limited to set combos, tends to frustrate guests who desire more flexibility and variety. Some reviews mention missing items like cheese and gluten-free options, adding to the inconvenience.

Many guests feel that the breakfast, although tasty, is overpriced relative to what is offered and the efficiency of the service. While some enjoy the individualized combos, others find that eating the same meal every day becomes monotonous.

In summary, while the breakfast at Socialtel Lapa Rio de Janeiro is often praised for its delicious flavors and solid options, the overall experience is marred by inconsistent service, limited variety and higher-than-expected costs. Improvements in efficiency and expanding the menu variety could greatly enhance the breakfast experience for guests.

Dinner
Socialtel Lapa Rio de Janeiro offers a varied dining experience that leaves many guests satisfied. The restaurant is praised for its delicious and well-balanced meals with some particularly favoring the burgers named after the establishment. Despite the positive remarks about the taste and quality, several reviews highlight the high prices, describing the food and drinks as overpriced, particularly at the rooftop and lobby bars. Although the snacks at the rooftop are costly and sometimes disappointing, the overall quality of the dishes remains high according to several guests. While the restaurant doesn't operate at night, it excels during operating hours with excellent service throughout the day. However, some guests did note the limited menu options and the occasional delay in food delivery. Overall, despite a few drawbacks, the dining experience at Socialtel Lapa Rio de Janeiro receives commendation for its good and delicious food.

Rooms
Socialtel Lapa Rio de Janeiro offers a diverse range of accommodations that generally receive positive feedback for their spaciousness, comfort and modern decor. Many guests highlighted the rooms for being super clean organized and aesthetically pleasing, often mentioning that the rooms are more comfortable than those in many three-star hotels. The beds, linens and pillows are frequently described as very comfortable, contributing to a restful stay. Some specific attributes like large wardrobes, adequate lighting and tasteful rustic decor enhance the overall guest experience.

The bathrooms, often located within the rooms, are appreciated for being clean and well-maintained, though some guests noted occasional issues like doors that did not lock properly or the lack of daily cleaning. The modern architecture and high-level finishing of the rooms and bathrooms leave a strong impression with several guests praising the "rock star" rooms for their Instagram-worthy aesthetics and large bathrooms.

However, there are some recurring criticisms. Rooms occasionally suffer from maintenance issues such as non-working air conditioning, dripping faucets and musty smells. Several guests were disappointed by the lack of amenities like TVs, mini-fridges and intercoms in the private rooms. Shared rooms, although comfortable, can sometimes feel cramped, suffer from musty odors and lack proper cleaning. Noise from the rooftop events and thin blankets that don't offer much warmth are minor concerns that marred an otherwise satisfactory stay for some guests.

Overall, Socialtel Lapa Rio de Janeiro provides a comfortable and stylish stay with spacious rooms and modern facilities, though improvements in maintenance and some additional amenities would enhance the guest experience further.

Beds
Socialtel Lapa Rio de Janeiro enjoys predominantly positive reviews regarding its beds. Guests frequently highlight the comfort and spaciousness of the beds, often noting features like privacy curtains and individual power outlets that enhance their stay. The beds are described as large with many finding them exceptionally comfortable and well-suited for a good night's sleep. Cleanliness is generally upheld with many guests satisfied with the hygiene standards.

Despite this, some issues persist, such as stained bedding and discomforts associated with older mattresses. Shared rooms sometimes receive criticism for the proximity of the beds, leading to less personal space. There are occasional complaints about bedding insufficiencies, particularly the thinness of blankets and occasional lack of clean sheets or towels. Issues with mold or unpleasant odors have also been noted in certain reviews.

Overall, while there are areas requiring improvement, the consensus is that Socialtel Lapa Rio de Janeiro offers comfortable accommodations with beds that guests find mostly pleasant and well-equipped.

Cleanliness
Socialtel Lapa Rio de Janeiro has received mixed reviews regarding its cleanliness. On the positive side, many guests have highlighted that the hotel is generally clean and organized. The rooms are described as clean, comfortable and well-maintained with some reviews noting efficient daily cleaning and pleasant atmospheres. The cleaning staff has been commended by several guests with a few reviewers rating them highly for their efforts. Common areas such as the bar and reception were often remarked as clean and nicely equipped, enhancing the overall experience.

However, the reviews also reveal significant areas for improvement. There have been numerous complaints about the lack of cleanliness in communal kitchens and bathrooms. Specific issues include dirty and wet floors, mold, bad smells and accumulated trash. Some guests pointed out that bathrooms were particularly problematic with inconsistent cleaning schedules and maintenance and even stained linens and towels in some rooms. Additionally, the necessity for guests to request room cleaning and the lack of information about this requirement during check-in, was identified as a flaw in service.

While the hotel's common areas such as the kitchen and elevators do receive praise for their design and setup, their cleanliness evidently does not meet consistent standards, reflecting a need for more diligent upkeep. Similarly, some areas of the hotel have been noted to suffer from poor air conditioning, musty smells and ineffective soundproofing, further detracting from the overall guest experience.

In conclusion, while Socialtel Lapa Rio de Janeiro boasts several positives in terms of cleanliness and organization, the inconsistency in maintaining these standards, especially in shared spaces and certain rooms, has led to a mixed reception from its guests. Improvements in regular and thorough cleaning, better communication regarding house rules and attention to general maintenance could elevate the guest experience significantly.

Staff
Visitors to Socialtel Lapa Rio de Janeiro generally highlight the staff as a significant asset to the property. Numerous guests have praised the reception for being super well-attended and mention specific staff members, such as Nicholas, Edi and Débora, who have left strong positive impressions. Patrons frequently noted interactions with friendly, polite and helpful employees, pointing to an overall welcoming atmosphere.

Night receptionists received particular commendation for their attentiveness and friendly demeanor, while security staff and bartenders were also lauded for their friendliness and competence. Many found the team approachable, multilingual and effective in resolving issues with managers like Rafael contributing positively to guest experiences.

However, reviews also indicated inconsistencies in staff service. A few guests reported experiencing unfriendliness and unprofessional behavior from certain receptionists and security guards. Issues such as a lack of enthusiasm, insufficient customer service and delays at reception were noted. Some visitors felt neglected or poorly treated and mentioned instances where staff seemed either overloaded or lacking in tact.

Despite these drawbacks, the overall sentiment towards the staff at Selina Lapa is positive with many guests appreciating the friendly and helpful environment.

Wi-Fi
Guests at Socialtel Lapa Rio de Janeiro have shared mixed experiences regarding the hotel's Wi-Fi connectivity. Many have praised the hotel for its excellent and fast internet signal, adding that the Wi-Fi works well in public areas and provides a great cost benefit. Free Wi-Fi is available and several users found it to be very good and nicely connecting.

However, some reviews highlight issues with the internet, particularly in the rooms where the Wi-Fi is often described as unstable, slow and sometimes entirely absent. It seems that while the public areas benefit from decent Wi-Fi speeds, the connectivity in the private rooms can be unreliable. There were also mentions of expensive Wi-Fi in the coworking spaces and some spots in the hotel lacking Wi-Fi coverage altogether.

Despite these drawbacks, the internet worked great for some without causing customer complaints and the staff were noted to be helpful and English-speaking. The general consensus suggests the Wi-Fi performance is varied, performing well for the most part but with room for improvement, especially in the private rooms.

Family
Guests have praised Socialtel Lapa Rio de Janeiro as an excellent choice for families, highlighting its family-friendly atmosphere and kid-friendly amenities. Many families felt comfortable and welcomed, enjoying the spacious and clean rooms that are well-suited for young children. The hotel offers practical facilities, such as a shared kitchen and good access to local transportation, making it convenient for family activities in the lively Lapa district.

Although some guests experienced occasional inconveniences, including issues with room allocation and humidity, overall sentiments remained positive. The hotel staff provided excellent service, contributing to the warm, home-like environment that many visitors appreciated. Families particularly valued the spacious family rooms and the relaxed interaction with other guests. Additionally, the hotel's various amenities and interaction events added to the appeal for families traveling with children.

Despite some occasional safety concerns and mixed experiences with room assignments, Selina Lapa remains a recommended option for families who want to explore Rio de Janeiro while enjoying a welcoming and fun atmosphere. The hotel has been described as a place where families can feel at home, making it an ideal destination for those traveling with kids.

3 Star
Socialtel Lapa Rio de Janeiro offers a good value for money with facilities consistent with its three-star rating. Guests appreciate the beautifully decorated rooms, which surpass typical three-star standards and the high standard of safety attention provided by the friendly booking staff. The structure is described as very beautiful and comfortable, featuring great shared spaces like a lounge, rooftop and kitchen—a perfect setting for relaxation and social interaction.

Although the basic maintenance and cleaning services are adequate, guests have noted that cleanliness could be improved. Bedding provided is clean and rooms are generally very clean and cozy. Reception staff are praised for their quick responses to any issues, maintaining a peaceful and comfortable atmosphere.

One of the standout features is the inventive use of digital locks and recycled furnishings, adding to the hotel's charm. However, some amenities are notably minimalist with no TVs or mini fridges in the rooms, aligning with the hotel's concept of promoting guest interaction.

Guests also appreciated the tasty breakfast, although it lacked variety and could be slow at times. Despite some noise issues from outside and basic service hiccups, Selina Lapa delivers on its promise of economic hosting with a touch of luxury. This makes it an excellent choice for those seeking an affordable, yet enjoyable stay in Rio de Janeiro.

Business
Socialtel Lapa Rio de Janeiro offers a variety of facilities and services catering to business travelers. The location is convenient and the building is both beautiful and historic, featuring a great rooftop bar that provides a pleasant space to unwind or wait between appointments. The staff are noted for being friendly and attentive, which enhances the overall experience for business guests.

With solid facilities, good structure and necessary amenities for working remotely, it is well-suited for business travel. The workspace and business-friendly amenities meet the needs of professionals and the establishment is frequently recommended for business trips or events. While the coworking space might be considered expensive and basic, it is used often by visitors on business trips.

It's important to note that some areas could be improved, such as better knowledge among staff regarding transportation routes to essential places and more accurate room descriptions for bookings. Despite these minor drawbacks, Selina Lapa stands out as a good value for money option with a vibrant atmosphere, making it a suitable choice for business stays and meetings.

Honeymoon
Socialtel Lapa Rio de Janeiro stands out as a delightful choice for honeymooners, offering a pleasant and romantic atmosphere. Guests appreciate the beautiful and clean hostel situated in a good location, close to the subway and the iconic Selaron staircase. Many reviews highlight the perfect ambiance for a romantic getaway with a dedicated honeymoon suite and a historically beautiful building adding to the charm. The hotel's inclusive and friendly environment is noted with welcoming staff and the chance for couples to socialize with others. For those celebrating special moments like a wedding anniversary, Selina Lapa Rio provides a memorable and lovely experience.

Yoga
Socialtel Lapa Rio de Janeiro offers yoga classes, providing guests with an engaging and breathable environment to practice. The atmosphere during these sessions is described as amazing with some classes potentially being quite strenuous. Guests can enjoy the added benefit of these free yoga classes, making it a worthwhile activity during their stay.

Dog Friendly
Socialtel Lapa Rio de Janeiro is highly regarded for being very dog friendly and welcoming. Guests have positively noted the structure of the facilities, highlighting that dogs are allowed and the pet-friendly amenities are well-received. The hotel maintains a tidy room environment and there are common areas such as a kitchen that contribute to a comfortable stay for both guests and their pets. While there were occasional mentions of noisy dogs late at night, it didn't significantly detract from the overall positive experience. The dog-friendly policies and atmosphere are appreciated by those traveling with their furry companions.


No, Socialtel Lapa Rio de Janeiro doesn't have any pool.

No, a spa isn't available at Socialtel Lapa Rio de Janeiro.

Yes, Socialtel Lapa Rio de Janeiro welcomes dogs.

No, parking facilities aren't available at Socialtel Lapa Rio de Janeiro.

No, Socialtel Lapa Rio de Janeiro doesn't have a gym.

Location Show Map
More Options
  • Hotel in Rio de Janeiro

  • 8.6 Very Good

  • From $65

  • Hotel in Rio de Janeiro

  • 8.4 Very Good

  • From $44

  • Hotel in Rio de Janeiro

  • 8.2 Very Good

  • From $57

  • Hotel in Rio de Janeiro

  • 8.5 Very Good

  • From $52



6,893,169

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ