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Summary of reviewsPromenade Palladium Leblon receives acclaim for its prime location in the heart of Leblon, surrounded by iconic beaches, charming bars, excellent restaurants and diverse shopping options. The hotel offers not only a serene and quiet atmosphere but also easy access to public transport. Guests frequently commend the spacious, functional and clean rooms, which are well-suited for both families and solo travelers with modern amenities, comfortable beds and some featuring balconies for added comfort.
The exceptional quality of service provided by the hotel's staff is a highlight with many guests noting their friendliness, professionalism and proficiency in English, ensuring a seamless and pleasant stay for international visitors. The comprehensive and delicious breakfast offerings are a standout feature with a wide variety of quality products and attentive service, enhancing the overall guest experience. Additionally, the complimentary happy hour and afternoon coffee add an extra touch of indulgence.
While the hotel is praised for its cleanliness, a few reviews suggest minor areas for improvement, such as better lighting in rooms and modernization of bathrooms. The Wi-Fi, although generally serviceable, has areas that require enhancement for a consistently strong connection. The pool, designed more for decoration than functional use, could also benefit from better maintenance and extended operating hours.
Promenade Palladium Leblon offers a high standard of services and facilities, presenting a luxurious and comfortable stay. The excellent location, attentive staff, comfortable accommodations and standout breakfast make it an attractive choice for travelers in Rio de Janeiro, despite minor areas requiring updates and maintenance. Overall, it presents a great value-for-money option with a welcoming atmosphere. Show more
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Luxury Hotel
Located in Leblon, Promenade Palladium offers a luxurious stay in a prime neighborhood. It is listed among the top luxury hotels in Rio de Janeiro.
Dog Friendly Hotel
This hotel allows pets and is situated in the upscale Leblon neighborhood. Its location on Avenida General Artigas offers a pleasant environment for guests and their canine companions.
Hotel near Nightlife Spots
Situated in Leblon, offering convenient access to the neighborhood's selection of bars and restaurants popular for evening outings.
Hotel with Parking
This hotel provides parking for guests.
EV charging stations
Hotel with EV Charging Stations
Situated in Rio de Janeiro, this hotel offers EV charging stations, catering to guests who travel with electric vehicles.
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Room Types
Luxury Double Room with Street View
This room features air conditioning, a minibar and cable TV. The private bathroom has a shower and hairdryer. Daily, guests can enjoy the Promenade Hour: selection of antipasti.
Junior Suite with Street ViewThis air-conditioned suite features a seating area with a sofa, as well as cable TV and a minibar. The private bathroom has free toiletries, a shower and hairdryer. Daily, guests can enjoy the Promenade Hour: selection of antipasti.
Luxury Twin Room with Street ViewOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, executive lounge access as well as city views. The unit has 2 beds.
Two-Bedroom Suite with Internal ViewOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room's kitchenette, which features kitchenware and a microwave, is available for cooking and storing food. The spacious air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 3 beds.
Penthouse ApartmentThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a balcony with city views, this apartment also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.
Junior Suite wtih Internal ViewThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. The suite's kitchenette, which has kitchenware and a microwave, is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as an inner courtyard view. The unit has 1 bed.
Luxury Double Room with Internal ViewFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, executive lounge access, a wardrobe as well as an inner courtyard view. The unit has 1 bed.
Luxury Twin Room with Internal ViewOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a minibar, executive lounge access, a wardrobe as well as an inner courtyard view. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Location
Located in the heart of Leblon, Promenade Palladium Leblon garners high praise for its exceptional location. Guests frequently highlight its proximity to iconic beaches, including Leblon Beach, just a short distance away. The neighborhood is replete with charming bars, excellent restaurants and diverse shopping options, making it an unparalleled spot for both relaxation and spontaneity.
Visitors appreciate the convenience of nearby public transport with the subway and bus routes easily accessible. The hotel sits in a quiet street, offering a serene escape while being centrally located. Reviews consistently mention the spacious and functional rooms, some boasting balconies for added comfort.
Staff hospitality stands out with many guests noting the helpfulness and friendliness of the team, including their proficiency in English, ensuring a seamless stay for international visitors. Complementing its prime location, the hotel receives commendations for its comprehensive, delicious breakfast, enhancing the overall guest experience.
In summary, Promenade Palladium Leblon is celebrated for its prime, strategic location, excellent service and comfortable accommodations, making it a top choice for travelers exploring the vibrant, charming neighborhood of Leblon in Rio de Janeiro.
Breakfast
Promenade Palladium Leblon shines through its exceptional breakfast offerings, as highlighted by numerous guest reviews. Visitors frequently praise the breakfast for its variety and quality, labeling it as delicious, varied and very well-served. Many guests note that the breakfast includes a broad range of choices, catering to different preferences and ensuring consistent replenishment.
Several reviews highlight the breakfast as a standout feature of the hotel, making particular mention of the quality products used and the attentive staff. The atmosphere is often described as wonderful and pleasant, particularly during both the breakfast and the Promenade Hour, which adds an extra touch of indulgence.
Although one or two comments suggest room for improvement in terms of variety, the majority consensus is overwhelmingly positive. Guests also appreciate the addition of a well-served free happy hour and an afternoon snack, further enriching their dining experience at the hotel. The coffee receives its own share of praise, often labeled as excellent.
Overall, the Promenade Palladium Leblon offers a delightful start to the day for its guests with an outstanding breakfast experience, complemented by attentive service and a variety of additional dining options throughout their stay.
Rooms
The rooms at Promenade Palladium Leblon are predominantly characterized as spacious, comfortable and clean, offering a good fit for both families and individual travelers. Many reviews highlight the excellent bed quality and the spacious aspect of the accommodations, making them ideal for relaxation. The convenience of having interconnected rooms is noted as a great feature for families. Reviews also mention modern amenities such as adjustable air conditioning and Smart TVs, contributing to an overall high standard of comfort.
Guests appreciate the tidiness and adequate cooling of the rooms upon arrival, adding to the comfort of their stay. Cleanliness is a recurring positive point with many guests noting the neatly arranged spaces and the good condition of the furnishings. Some suites even come with balconies, enhancing the appeal.
Despite these praises, there are a few areas needing attention. The lighting in the rooms is commonly described as weak, leading to dim environments that could be improved. The bathrooms, while functional, are considered outdated by some guests and could benefit from modernization. Occasionally, cleanliness issues such as dust on furniture and beach sand on the floors have been reported. A few instances of dated mattresses and air circulation problems were also noted.
Overall, the Promenade Palladium Leblon provides a luxurious and comfortable stay with spacious rooms that cater well to the needs of families and individuals, albeit with some minor areas for improvement.
Beds
Promenade Palladium Leblon receives high praise for its beds, consistently described as very comfortable and cozy. Guests frequently mention the excellent comfort of the beds, highlighting the quality of both the beds and the bedding. Reviews emphasize the beds being neither too soft nor too firm, striking a balance that ensures a restful night's sleep. The spacious and large rooms further enhance the comfort, creating an inviting and relaxing stay. Guests also appreciate the cleanliness and great service provided by the hotel, adding to the overall positive experience. With its excellent location, Promenade Palladium Leblon ensures guests not only rest well but also enjoy the convenience of being close to key attractions.
Cleanliness
Promenade Palladium Leblon is widely appreciated by guests for its strong emphasis on cleanliness and attentive service. Visitors consistently highlight the impeccable cleanliness of the rooms and the overall hotel environment. Many emphasize the spotless, fresh and well-organized conditions upon arrival. Housekeeping is described as thorough and daily, ensuring that rooms remain clean and comfortable throughout the stay. Guests have also noted that the hotel is free of carpets, contributing to the overall sense of cleanliness.
While the majority of reviews commend the hotel's hygiene, a few guests pointed out areas for minor improvements, suggesting that the apartment cleaning and bathroom upkeep could be enhanced. Despite these occasional remarks, the general consensus stands that the cleanliness at Promenade Palladium Leblon is exceptional.
In addition to cleanliness, other aspects such as the excellent breakfast, comfortable beds and the efficient and attentive staff further enhance the positive guest experience.
Staff
Promenade Palladium Leblon boasts a highly impressive team of staff, frequently praised for their friendliness, professionalism and willingness to assist. Guests consistently remark on the exceptional level of service provided, highlighting the polite, attentive and courteous nature of the employees. The reception staff stand out for their readiness to help with any requests, ensuring that guests' needs are met promptly.
The staff's fluency in English further enhances the experience for international guests, making communication seamless. The housekeeping and breakfast teams are also noted for their attentiveness and excellent service with some guests mentioning the added personal touch of freshly made espresso coffee.
Overall, the warmth and competence of the hotel staff significantly contribute to a pleasant and welcoming atmosphere. The combination of a fantastic location and a dedicated team ensures a memorable and satisfying stay at Promenade Palladium Leblon.
Wi-Fi
Guest reviews of the Wi-Fi at Promenade Palladium Leblon present a mixed picture. Many guests found the accommodation luxurious and praised the overall high standard, including the cleanliness and room size. Some highlighted strong and very good Wi-Fi internet with free Wi-Fi readily available. However, a number of guests noted areas for improvement. Some experienced issues like weak internet signals in the room, needing to go to the hallway for a better connection and occasional difficulties in streaming TV. Guidance on accessing the Wi-Fi was also mentioned as lacking. While the Wi-Fi is generally serviceable, there is room for enhancement to meet guest expectations consistently.
Pool
Guests of the Promenade Palladium Leblon have noted several areas where the pool experience could improve. Chiefly, the pool closes early at 5:00 PM, which many found inconvenient and frustrating as it remains padlocked after that time. Furthermore, the design of the pool area feels somewhat enclosed and lacks proper sunlight, making it less inviting for a relaxing swim. The cleanliness and maintenance of the pool also left guests desiring better upkeep, pointing out it seemed in need of an upgrade and the water was often quite cold. Overall, the pool's size and ambiance did not meet guests' expectations, leading many to suggest its use is more decorative than functional.
4 Star
Promenade Palladium Leblon offers a high standard of services and facilities, making it a popular choice for those visiting Rio de Janeiro. Guests frequently remark on the hotel's excellent location in the heart of Leblon, complemented by attentive staff and impeccable cleanliness. The breakfast is a standout feature, widely considered essential for a four-star establishment and is consistently praised for its quality. The afternoon coffee offerings add a nice touch to the dining experience.
Despite these positives, some reviews highlight the need for maintenance and renovations in certain areas of the hotel. Ensuring rooms are well-maintained and inspected prior to guests' arrival would enhance the overall experience. Nevertheless, the hotel's great cost-benefit ratio and welcoming atmosphere make it a highly recommended option for travelers.
Luxury
Nestled in the prime location of Leblon, Promenade Palladium offers a luxurious and comfortable stay, right from the attentive check-in process to the overall sensational experience. The spacious apartments add to the pleasure of the stay, while the peaceful ambiance is enhanced by the hotel's smaller size, ensuring it doesn't get overcrowded. Guests can enjoy excellent quality amenities, making it a top value-for-money option in the area. Although some reviewers noted that the hotel could benefit from upgrades and maintenance, the overall luxurious experience remains highly regarded.
Yes, Promenade Palladium Leblon has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Promenade Palladium Leblon.
Yes, Promenade Palladium Leblon welcomes dogs.
Yes, parking facilities are available at Promenade Palladium Leblon.