Américas Granada Hotel
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Summary of reviewsAméricas Granada Hotel offers a notably positive experience, especially for those looking to immerse themselves in Rio de Janeiro's vibrant Lapa district. Boasting a prime location, the hotel provides easy access to iconic attractions such as the Selaron Steps, Arcos da Lapa and the Cathedral Metropolitana. Guests also benefit from the proximity to various bars, restaurants and essential services, as well as convenient transportation options including the Carioca Metro station and Santos Dumont Airport.
One of the standout features is the breakfast service, which is frequently praised for its extensive and satisfying offerings. Guests appreciate the variety of fruits, breads, cakes and the inclusion of hot items like scrambled eggs and sausages. Despite a few mentions of the juices lacking freshness and occasional delays during busy periods, the overall breakfast experience contributes positively to guests' stays.
While the dinner service receives mixed reviews with some complaints about limited options and slow service, the hotel's location near numerous dining options mitigates this issue. The on-site restaurant remains a convenient choice for those preferring to dine in, though improvement in food variety and service quality could enhance the experience.
The rooms earn high marks for their size, cleanliness and modern design. Guests frequently highlight the comfort of the beds, effective air conditioning and pleasant views from higher floors. Minor maintenance issues such as drainage problems and older linens are occasionally noted but do not significantly detract from the overall positive feedback. The hotel accommodates families well with spacious rooms capable of housing multiple guests comfortably.
Cleanliness is a strong point with guests consistently praising the well-maintained rooms and common areas. The housekeeping staff is noted for their efficiency and friendliness, contributing to a pleasant and organized environment throughout the hotel.
The staff at Américas Granada Hotel are often described as friendly, welcoming and attentive. The reception team, in particular, receives commendations for their helpfulness and courteous service. While there are occasional mentions of less favorable interactions, the general consensus highlights the professional and dedicated nature of the hotel staff.
Guest opinions on the free Wi-Fi are mixed with praise for strong connections in common areas but frequent complaints about weak and unstable signals in rooms, especially on higher floors. This suggests a need for improved Wi-Fi infrastructure.
The gym and pool facilities offer guests additional amenities with the rooftop pool being a highlight for its beautiful views and pleasant atmosphere. However, the gym's aging equipment and maintenance issues call for upgrades to meet guest expectations.
Parking at the hotel brings both benefits and challenges. While the on-site parking is convenient and secure, the additional fees and limited spaces can be inconvenient during peak times.
Overall, Américas Granada Hotel delivers a comfortable and value-for-money experience, especially for those looking to explore Rio's dynamic Lapa district. With high marks for location, room comfort, cleanliness, breakfast and staff service, the hotel stands out as a favorable choice for travelers.
Categories
One of the standout features is the breakfast service, which is frequently praised for its extensive and satisfying offerings. Guests appreciate the variety of fruits, breads, cakes and the inclusion of hot items like scrambled eggs and sausages. Despite a few mentions of the juices lacking freshness and occasional delays during busy periods, the overall breakfast experience contributes positively to guests' stays.
While the dinner service receives mixed reviews with some complaints about limited options and slow service, the hotel's location near numerous dining options mitigates this issue. The on-site restaurant remains a convenient choice for those preferring to dine in, though improvement in food variety and service quality could enhance the experience.
The rooms earn high marks for their size, cleanliness and modern design. Guests frequently highlight the comfort of the beds, effective air conditioning and pleasant views from higher floors. Minor maintenance issues such as drainage problems and older linens are occasionally noted but do not significantly detract from the overall positive feedback. The hotel accommodates families well with spacious rooms capable of housing multiple guests comfortably.
Cleanliness is a strong point with guests consistently praising the well-maintained rooms and common areas. The housekeeping staff is noted for their efficiency and friendliness, contributing to a pleasant and organized environment throughout the hotel.
The staff at Américas Granada Hotel are often described as friendly, welcoming and attentive. The reception team, in particular, receives commendations for their helpfulness and courteous service. While there are occasional mentions of less favorable interactions, the general consensus highlights the professional and dedicated nature of the hotel staff.
Guest opinions on the free Wi-Fi are mixed with praise for strong connections in common areas but frequent complaints about weak and unstable signals in rooms, especially on higher floors. This suggests a need for improved Wi-Fi infrastructure.
The gym and pool facilities offer guests additional amenities with the rooftop pool being a highlight for its beautiful views and pleasant atmosphere. However, the gym's aging equipment and maintenance issues call for upgrades to meet guest expectations.
Parking at the hotel brings both benefits and challenges. While the on-site parking is convenient and secure, the additional fees and limited spaces can be inconvenient during peak times.
Overall, Américas Granada Hotel delivers a comfortable and value-for-money experience, especially for those looking to explore Rio's dynamic Lapa district. With high marks for location, room comfort, cleanliness, breakfast and staff service, the hotel stands out as a favorable choice for travelers.
Family Friendly Hotel
This hotel provides family-friendly accommodations and is conveniently located.
Hotel near Nightlife Spots
Positioned on the border of Lapa and Centro, offering convenient access to Lapa's concentrated nightlife scene while also being near downtown attractions.
Business Hotel
Located in the central area of Rio de Janeiro, this hotel likely offers amenities and services suitable for business guests.
Accessible Hotel
This hotel provides wheelchair access and facilities for disabled guests, including accessible toilets and bathrooms. They offer a King Room - Disability Access with ample space.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Américas Granada Hotel boasts a prime location right in the heart of Lapa, making it a strategic choice for visitors who want to experience the vibrant nightlife and culture of Rio de Janeiro. The hotel's positioning allows easy access to popular attractions like the Selaron Steps, Arcos da Lapa and the Cathedral Metropolitana, all within a convenient distance. The central location also ensures that guests are close to a variety of bars, restaurants and essential services like pharmacies and supermarkets.
Commuting is simplified with nearby transportation options including the Carioca Metro station and proximity to Santos Dumont Airport, making it an ideal spot for both leisure and business travelers. Despite the hotel being in a somewhat sketchy neighborhood, the sheer convenience of its location enables guests to enjoy Rio’s rich heritage and entertainment spots without hassle.
The hotel itself offers good facilities and services including well-equipped rooms, excellent breakfast and friendly staff, ensuring a comfortable stay. The establishment is particularly well-reviewed for its cost-effectiveness, providing excellent value for money for those seeking accommodation in the dynamic and bohemian district of Lapa. Moreover, it's an excellent choice for business trips due to its central positioning which offers easy access to the downtown area and major bus stations.
Overall, Américas Granada Hotel stands out for its exceptional location that caters perfectly to those looking to immerse themselves in Rio's lively atmosphere while offering the necessary amenities for a pleasant and practical stay.
The breakfast experience at Américas Granada Hotel receives largely positive feedback from guests, highlighting the variety and quality of the selections. Many reviews commend the extensive and abundant offerings with a diverse range of fruits, breads, cakes and cold cuts being frequently mentioned. It's noted that the breakfast is very complete and satisfying with many guests appreciating the inclusion of scrambled eggs, sausages and a good coffee selection.
However, some guests found the juices lacking freshness with a few reviews mentioning a preference for natural juices. Despite this, the breakfast is generally described as tasty and pleasant, contributing positively to the overall stay. The breakfast service is also praised for being efficient and having polite staff, although it can get quite crowded, especially on weekends, leading to occasional delays and the need for quicker replenishments.
A few reviews indicate a need for more options and variety with some guests suggesting improvements in quality over time. The breakfast experience at Américas Granada Hotel is widely deemed sufficient, if not exceeding expectations, contributing to a good start to the day for most visitors.
When discussing dinner at Américas Granada Hotel, guest reviews present a mixed picture. The hotel is conveniently located near a gastronomic area, providing alternative dining options. While some guests found the dinner enjoyable with good mozzarella pizza and tasty dishes, others were less impressed. Specifically, the menu lacked variety with simple and limited options and the quality of food did not always match the price, especially when compared to the surrounding Lapa region.
Service at the hotel restaurant drew significant criticism. Guests frequently experienced slow service with orders taking a long time to arrive and often being incorrect or spoiled. The kitchen's operational hours seemed inconsistent, adding to the frustration. Despite this, room service is an available convenience.
The atmosphere and cleanliness of the restaurant were also points of concern with several guests noting that the environment was not always clean and that the restaurant needs more staff, particularly for table cleaning.
Overall, while the dinner options at Américas Granada Hotel are convenient and have some highlights, there is substantial room for improvement in both service and food quality. For those not wanting to venture out, the on-site restaurant remains an option, but exploring nearby dine-out options might offer a more satisfying experience.
Guests of Américas Granada Hotel generally find the rooms to be spacious, clean and comfortable with many praising their modern design and well-maintained condition. Several reviews highlight the large size of the rooms, the quality and comfort of the beds and the soundproofing, making them a tranquil retreat despite the bustling surroundings of Lapa. The bathrooms, while mostly appreciated for their cleanliness and good showers, occasionally showed signs of needing maintenance, such as minor drainage issues and insufficient lighting.
Visitors frequently comment on the effectiveness of air conditioning and the pleasant views from higher floors. Some rooms are particularly noted for having additional amenities like a mini fridge, hairdryers and ample hygiene products. While most rooms are bright and airy, a few are described as small, dark or lacking external windows, which can limit natural light and ventilation.
Routine maintenance seems to vary with some guests reporting issues such as mold spots, peeling paint and old linens. Despite these occasional drawbacks, the overall sentiment is positive, emphasizing the excellent location, superb room size and the consistently high level of cleanliness upheld by the housekeeping staff.
Families find the hotel accommodating with rooms capable of comfortably housing multiple guests. While some guests experienced minor inconveniences, such as rooms not being ready at check-in or requiring frequent changes, the general consensus points to the hotel's rooms being a good value for money and a favorable choice for travelers looking to stay in the heart of Rio de Janeiro.
Américas Granada Hotel boasts an overwhelmingly positive reputation when it comes to the comfort of its beds. Many guests rave about the beds being large, comfortable and often described as huge or even super-comfortable, making for an exceptional rest experience. Guests frequently compliment the clean and comfortable bedding with new linen provided, adding to the overall satisfaction of their stay.
The mattresses generally receive high marks and are described as comfortable and firm, suitable for a good night's sleep. However, a few reviews mention issues such as sagging or worn-out springs, highlighting that not all beds meet the same standard of comfort. Some guests also noted the occasional discomfort of having double beds made from two single beds pushed together.
The quality of the pillows and bedding is mostly appreciated, although a few travelers pointed out minor issues with worn sheets or mediocre pillow quality. Despite these occasional setbacks, the consensus is that the beds at Américas Granada Hotel play a significant role in ensuring a restful and pleasant stay.
Américas Granada Hotel garners consistently high praise for its general cleanliness and organization. Guests frequently note that the rooms are very clean, spacious and comfortable with daily housekeeping ensuring maintained tidiness and fresh linens. The common areas, including the hallways and corridors, are also well-kept, creating a pleasant atmosphere throughout the hotel.
The staff's commitment to cleanliness is apparent with many guests mentioning the impeccable condition of their rooms upon arrival. The cleaning staff is often described as friendly and efficient, contributing to the overall positive experience. Many guests highlight the modern and clean facilities, which add to the comfort of their stay.
However, there are occasional lapses in the thoroughness of the cleaning, particularly in harder-to-clean areas like under the beds, bathroom grout and some older linens that show stains. The bathrooms sometimes receive mixed reviews regarding their cleanliness with some guests pointing out issues like moldy spots or leaking fixtures.
Despite these few drawbacks, the majority of reviewers recommend the hotel for its cleanliness, ensuring an enjoyable stay characterized by clean and well-maintained environments.
Américas Granada Hotel boasts an impressive team of staff who are often described as friendly, welcoming and attentive. Many guests have highlighted the exceptional service provided by the reception team, who are known for being helpful and courteous. The staff's ability to solve problems efficiently and their willingness to assist with various needs have been appreciated by visitors. The housekeeping and room service teams also receive praise for their friendliness and prompt attention to guest needs.
Throughout the hotel, staff members are noted for their politeness and readiness to help, providing excellent service consistently. Guests appreciate the helpful and polite valet and pool bar attendants, as well as the knowledgeable employees at the reception. The overall welcoming atmosphere created by the staff contributes significantly to the positive experiences of many guests.
However, there are occasional mentions of less favorable interactions with some guests noting experiences with unresponsive or less friendly staff members, particularly at check-in and within the restaurant. Despite these isolated incidents, the general consensus is that the staff at Américas Granada Hotel are professional, efficient and dedicated to ensuring a pleasant stay for their guests.
Overall, the Wi-Fi at Américas Granada Hotel receives a mix of positive and negative reviews. In some areas, such as the common areas and hallways, guests found the connection strong and reliable. Several guests were pleased with the Wi-Fi in their rooms, describing it as good or adequate. Free Wi-Fi is also a common highlight mentioned by many guests.
However, issues arise with the Wi-Fi's consistency and reach. Many guests complained about weak or unstable signals, particularly noting problems on higher floors and within some rooms. Frequent disconnections and slow internet speeds were common concerns. This led to several guests suggesting the need for improved Wi-Fi infrastructure, such as routers on each floor, to address the connectivity issues.
In summary, while the Wi-Fi at Américas Granada Hotel has its strong points, especially in common areas, it often falls short in terms of reliability and speed in individual rooms, indicating room for improvement.
The gym at Américas Granada Hotel has received mixed reviews from guests. On a positive note, several guests found the gym to be good, pleasant and equipped with functional treadmills and bikes. The rooftop location with great views added to its appeal. The overall atmosphere was described as nice and some appreciated the gym's coverage and facilities.
However, there were multiple concerns about the gym's condition. Many guests noted that the equipment was old, often broken and in need of maintenance. The lack of essential items such as dumbbells and barbells was frequently mentioned and some machines were reported to be malfunctioning or jamming. The absence of air conditioning and limited operating hours were additional drawbacks cited by several guests.
While the small gym was considered adequate for a quick workout by some, others found it lacking and inoperative. There were also comments about the gym being under renovation at times, which might suggest improvements are in progress.
Overall, although the gym's pleasant location and atmosphere were appreciated, there is a clear need for better maintenance and an upgrade of the equipment to meet guests' expectations more consistently.
The rooftop pool at Américas Granada Hotel stands out in guest reviews for its beautiful city views and pleasant atmosphere. Despite its modest size, the pool area is frequently praised for being clean and well-maintained, if sometimes a bit crowded. Guests appreciate the relaxing ambiance of the rooftop, which is complemented by a comfortable lounge area and a bar, though there were mentions of the bar not always being open during pool hours. The pool's cleanliness is generally noted positively, although some reviews indicated occasional issues with maintenance and cleanliness, especially when the pool is busy. Overall, the rooftop pool is considered a charming spot for a refreshing dip and enjoying the scenic cityscape.
Américas Granada Hotel offers a variety of parking options that guests have mixed feelings about. The hotel features on-site parking, which many reviewers found convenient and spacious, including a covered garage and valet services. The renovated and secure parking areas, along with the presence of a large garage, were noted positives. Guests appreciated the ease of parking on-site and remarked on the good parking facilities available.
However, there are several drawbacks to note. Parking is not included in the room rate and comes with an additional daily fee, which some guests found expensive and inconvenient. The limited number of parking spaces often resulted in overcrowding, making it challenging to find a spot, particularly during busy periods. Confusing elements in the parking system, such as the valet service and the need to ensure parking requests were registered, added to guest frustrations.
Additionally, nearby paid parking facilities offer an alternative for those who find the hotel parking full, but the fees and lack of security were common concerns. The small size of the parking lot, along with partly damaged roofs and unsafe conditions, were also mentioned. Despite these challenges, the parking facilities at Américas Granada Hotel are considered adequate and provide a certain level of convenience for guests willing to pay the extra charge.
The Américas Granada Hotel is generally well-regarded by families traveling with children, offering a family-friendly environment and service. The hotel is praised for its spacious family rooms, which many guests found comfortable and well-equipped, including amenities like cribs. This accommodation is particularly appreciated for its ability to host families in a single room, making it an appealing option for those traveling with young children or in larger groups.
Guests consistently highlighted the hotel's family-friendly atmosphere, noting it as comfortable and homely with several families often staying at the same time. The pool area is notably popular among children, contributing to the hotel's positive family ambiance. The breakfast room and common areas further support a family-oriented experience.
The hotel's central location is considered a major advantage, making it a convenient base for families to explore the city. However, a few reviews mentioned the property's lack of a designated family play area, which could lead to boredom for children over extended stays. Noise issues, particularly from neighboring rooms and variable service from the night staff were minor drawbacks mentioned by some guests.
Overall, the Américas Granada Hotel offers a good balance of family-oriented amenities and a welcoming atmosphere, making it a solid choice for families visiting the area, despite some minor lapses that could be improved to enhance the family experience further.
Américas Granada Hotel is strategically located for those eager to experience the vibrant nightlife of Rio de Janeiro, especially in the lively neighborhood of Lapa. The immediate vicinity boasts a plethora of bars, clubs and samba houses, making it an exciting spot for evening outings. Guests frequently mention the hotel's proximity to numerous nightlife options, from samba bars to bohemian locales, ensuring easy and convenient access to the city's famous party scene.
Visitors commend the bustling nighttime atmosphere, particularly on weekends, which can be felt right outside the hotel, thanks to nearby establishments like Bar do Adão. The rooftop pool also offers a pleasant view of downtown Rio, enhancing the overall appeal. Additionally, the neighborhood is home to highly-rated restaurants, making it easy to find great dining spots within walking distance.
However, it's worth noting that the area can be noisy due to the intense nightlife and some reviews mention concerns about safety. Nevertheless, for those looking to immerse themselves in Rio’s energetic nightlife, the hotel’s location is considered ideal, providing a perfect base to explore the city's nightlife and dining options in and around Lapa.
Américas Granada Hotel is highly regarded for its outstanding location and exceptional value for money. Guests consistently praise the hotel's varied and excellent breakfast, spacious and clean rooms and the helpfulness of the friendly staff. The hotel provides comfort and convenience, living up to its four-star promise according to many visitors.
The parking facilities and overall cleanliness of the hotel are noted as well maintained. Visitors appreciate the superb views from higher floors, particularly citing the 13th floor. The hotel's cost-benefit ratio is frequently highlighted, as is the level of service and the general comfort of the accommodations.
However, there are some criticisms regarding the hotel's check-in process with reports of long wait times due to limited staff. Some guests feel that the hotel requires renovation and that some facilities, such as the gym and room service, do not meet four-star standards. Despite this, many found the hotel to be a pleasant and affordable option for both leisure and work, recommending it for its good pricing and central locale. Overall, Américas Granada Hotel delivers a comfortable stay with a fair balance of quality and cost.
Américas Granada Hotel in Rio de Janeiro stands out as a strategic and convenient option for business travelers. Its prime location in the city center, close to SDU airport and downtown Rio, provides easy access for work-related activities and makes it an ideal venue for conferences and business meetings. An excellent cost-benefit ratio and a range of business amenities, including well-equipped rooms with work desks and good cable channel options, cater specifically to the needs of professionals.
Guests frequently praise the hotel's great value for money and modern accommodations. Rooms are described as practical, comfortable and spacious enough for working, offering good views, especially from higher floors. The breakfast service is highlighted as a great start to a busy day, furthering the hotel’s appeal for those on a tight schedule.
While the on-site restaurant adds a layer of convenience for dining without the need to venture far, the nearby bars provide opportunities for post-meeting networking. However, it's worth noting that some reviews mention poor customer service as a downside, suggesting that the hotel could improve in this area to better meet the expectations of business guests.
In summary, Américas Granada Hotel is a well-suited choice for business travelers looking for a convenient and accessible location, practical work accommodations and good value in downtown Rio de Janeiro.
Américas Granada Hotel generally receives commendations for its accessibility to guests with disabilities, particularly highlighting its centralized location which makes it easy to access shops, the city center, restaurants and public transport. The hotel is mostly praised for being accessible and conveniently situated.
However, there are noteworthy points of partial accessibility that need attention; for example, wheelchair users find the entrance challenging due to the absence of a ramp. There's also mention of only one accessible unit being available, which was closed for repairs at one point, pointing to potential issues with accommodation availability for disabled guests.
Despite these drawbacks, the hotel boasts accessible rooms, entrances and elevators. Overall, it is recommended for guests, but improvements like additional handrails for the elderly and a ramp at the entrance would significantly enhance the experience for all visitors.
At the Américas Granada Hotel, the rooftop pool is frequently praised for its appeal and ambience. Set on the terrace, the pool provides guests with a refreshing spot to relax while taking in the beautiful views. The rooftop setting is particularly favored, offering a pleasant environment for unwinding under the sun. Guests have noted that the pool, although small, is clean and well-maintained with the surrounding area kept in good condition.
The poolside area contributes to a great atmosphere with many enjoying the scenic views from the solarium and terrace. It's an ideal spot for a sunny afternoon, where guests can also enjoy a good caipirinha served poolside. While some feedback suggests that the pool could benefit from better maintenance and occasional heating, the overall experience remains positive with the rooftop pool being a standout feature for relaxation and enjoyment at the hotel.
The Américas Granada Hotel offers a promising setting for couples seeking a romantic escape. Guests frequently highlight the stunning views from higher floors, adding a picturesque touch to their stays. Reviews consistently mention the cleanliness and good condition of the rooms, creating a comfortable and inviting environment. The hotel serves as an excellent destination for honeymooners, providing enjoyable and memorable experiences. With a reputation as a couple-friendly spot, it exudes romantic vibes and is perfect for beautiful escapes and intimate moments.
Location Show Map
Location
Commuting is simplified with nearby transportation options including the Carioca Metro station and proximity to Santos Dumont Airport, making it an ideal spot for both leisure and business travelers. Despite the hotel being in a somewhat sketchy neighborhood, the sheer convenience of its location enables guests to enjoy Rio’s rich heritage and entertainment spots without hassle.
The hotel itself offers good facilities and services including well-equipped rooms, excellent breakfast and friendly staff, ensuring a comfortable stay. The establishment is particularly well-reviewed for its cost-effectiveness, providing excellent value for money for those seeking accommodation in the dynamic and bohemian district of Lapa. Moreover, it's an excellent choice for business trips due to its central positioning which offers easy access to the downtown area and major bus stations.
Overall, Américas Granada Hotel stands out for its exceptional location that caters perfectly to those looking to immerse themselves in Rio's lively atmosphere while offering the necessary amenities for a pleasant and practical stay.
Breakfast
However, some guests found the juices lacking freshness with a few reviews mentioning a preference for natural juices. Despite this, the breakfast is generally described as tasty and pleasant, contributing positively to the overall stay. The breakfast service is also praised for being efficient and having polite staff, although it can get quite crowded, especially on weekends, leading to occasional delays and the need for quicker replenishments.
A few reviews indicate a need for more options and variety with some guests suggesting improvements in quality over time. The breakfast experience at Américas Granada Hotel is widely deemed sufficient, if not exceeding expectations, contributing to a good start to the day for most visitors.
Dinner
Service at the hotel restaurant drew significant criticism. Guests frequently experienced slow service with orders taking a long time to arrive and often being incorrect or spoiled. The kitchen's operational hours seemed inconsistent, adding to the frustration. Despite this, room service is an available convenience.
The atmosphere and cleanliness of the restaurant were also points of concern with several guests noting that the environment was not always clean and that the restaurant needs more staff, particularly for table cleaning.
Overall, while the dinner options at Américas Granada Hotel are convenient and have some highlights, there is substantial room for improvement in both service and food quality. For those not wanting to venture out, the on-site restaurant remains an option, but exploring nearby dine-out options might offer a more satisfying experience.
Rooms
Visitors frequently comment on the effectiveness of air conditioning and the pleasant views from higher floors. Some rooms are particularly noted for having additional amenities like a mini fridge, hairdryers and ample hygiene products. While most rooms are bright and airy, a few are described as small, dark or lacking external windows, which can limit natural light and ventilation.
Routine maintenance seems to vary with some guests reporting issues such as mold spots, peeling paint and old linens. Despite these occasional drawbacks, the overall sentiment is positive, emphasizing the excellent location, superb room size and the consistently high level of cleanliness upheld by the housekeeping staff.
Families find the hotel accommodating with rooms capable of comfortably housing multiple guests. While some guests experienced minor inconveniences, such as rooms not being ready at check-in or requiring frequent changes, the general consensus points to the hotel's rooms being a good value for money and a favorable choice for travelers looking to stay in the heart of Rio de Janeiro.
Beds
The mattresses generally receive high marks and are described as comfortable and firm, suitable for a good night's sleep. However, a few reviews mention issues such as sagging or worn-out springs, highlighting that not all beds meet the same standard of comfort. Some guests also noted the occasional discomfort of having double beds made from two single beds pushed together.
The quality of the pillows and bedding is mostly appreciated, although a few travelers pointed out minor issues with worn sheets or mediocre pillow quality. Despite these occasional setbacks, the consensus is that the beds at Américas Granada Hotel play a significant role in ensuring a restful and pleasant stay.
Cleanliness
The staff's commitment to cleanliness is apparent with many guests mentioning the impeccable condition of their rooms upon arrival. The cleaning staff is often described as friendly and efficient, contributing to the overall positive experience. Many guests highlight the modern and clean facilities, which add to the comfort of their stay.
However, there are occasional lapses in the thoroughness of the cleaning, particularly in harder-to-clean areas like under the beds, bathroom grout and some older linens that show stains. The bathrooms sometimes receive mixed reviews regarding their cleanliness with some guests pointing out issues like moldy spots or leaking fixtures.
Despite these few drawbacks, the majority of reviewers recommend the hotel for its cleanliness, ensuring an enjoyable stay characterized by clean and well-maintained environments.
Staff
Throughout the hotel, staff members are noted for their politeness and readiness to help, providing excellent service consistently. Guests appreciate the helpful and polite valet and pool bar attendants, as well as the knowledgeable employees at the reception. The overall welcoming atmosphere created by the staff contributes significantly to the positive experiences of many guests.
However, there are occasional mentions of less favorable interactions with some guests noting experiences with unresponsive or less friendly staff members, particularly at check-in and within the restaurant. Despite these isolated incidents, the general consensus is that the staff at Américas Granada Hotel are professional, efficient and dedicated to ensuring a pleasant stay for their guests.
Wi-Fi
However, issues arise with the Wi-Fi's consistency and reach. Many guests complained about weak or unstable signals, particularly noting problems on higher floors and within some rooms. Frequent disconnections and slow internet speeds were common concerns. This led to several guests suggesting the need for improved Wi-Fi infrastructure, such as routers on each floor, to address the connectivity issues.
In summary, while the Wi-Fi at Américas Granada Hotel has its strong points, especially in common areas, it often falls short in terms of reliability and speed in individual rooms, indicating room for improvement.
Gym
However, there were multiple concerns about the gym's condition. Many guests noted that the equipment was old, often broken and in need of maintenance. The lack of essential items such as dumbbells and barbells was frequently mentioned and some machines were reported to be malfunctioning or jamming. The absence of air conditioning and limited operating hours were additional drawbacks cited by several guests.
While the small gym was considered adequate for a quick workout by some, others found it lacking and inoperative. There were also comments about the gym being under renovation at times, which might suggest improvements are in progress.
Overall, although the gym's pleasant location and atmosphere were appreciated, there is a clear need for better maintenance and an upgrade of the equipment to meet guests' expectations more consistently.
Pool
Parking
However, there are several drawbacks to note. Parking is not included in the room rate and comes with an additional daily fee, which some guests found expensive and inconvenient. The limited number of parking spaces often resulted in overcrowding, making it challenging to find a spot, particularly during busy periods. Confusing elements in the parking system, such as the valet service and the need to ensure parking requests were registered, added to guest frustrations.
Additionally, nearby paid parking facilities offer an alternative for those who find the hotel parking full, but the fees and lack of security were common concerns. The small size of the parking lot, along with partly damaged roofs and unsafe conditions, were also mentioned. Despite these challenges, the parking facilities at Américas Granada Hotel are considered adequate and provide a certain level of convenience for guests willing to pay the extra charge.
Family
Guests consistently highlighted the hotel's family-friendly atmosphere, noting it as comfortable and homely with several families often staying at the same time. The pool area is notably popular among children, contributing to the hotel's positive family ambiance. The breakfast room and common areas further support a family-oriented experience.
The hotel's central location is considered a major advantage, making it a convenient base for families to explore the city. However, a few reviews mentioned the property's lack of a designated family play area, which could lead to boredom for children over extended stays. Noise issues, particularly from neighboring rooms and variable service from the night staff were minor drawbacks mentioned by some guests.
Overall, the Américas Granada Hotel offers a good balance of family-oriented amenities and a welcoming atmosphere, making it a solid choice for families visiting the area, despite some minor lapses that could be improved to enhance the family experience further.
Nightlife
Visitors commend the bustling nighttime atmosphere, particularly on weekends, which can be felt right outside the hotel, thanks to nearby establishments like Bar do Adão. The rooftop pool also offers a pleasant view of downtown Rio, enhancing the overall appeal. Additionally, the neighborhood is home to highly-rated restaurants, making it easy to find great dining spots within walking distance.
However, it's worth noting that the area can be noisy due to the intense nightlife and some reviews mention concerns about safety. Nevertheless, for those looking to immerse themselves in Rio’s energetic nightlife, the hotel’s location is considered ideal, providing a perfect base to explore the city's nightlife and dining options in and around Lapa.
4 Star
The parking facilities and overall cleanliness of the hotel are noted as well maintained. Visitors appreciate the superb views from higher floors, particularly citing the 13th floor. The hotel's cost-benefit ratio is frequently highlighted, as is the level of service and the general comfort of the accommodations.
However, there are some criticisms regarding the hotel's check-in process with reports of long wait times due to limited staff. Some guests feel that the hotel requires renovation and that some facilities, such as the gym and room service, do not meet four-star standards. Despite this, many found the hotel to be a pleasant and affordable option for both leisure and work, recommending it for its good pricing and central locale. Overall, Américas Granada Hotel delivers a comfortable stay with a fair balance of quality and cost.
Business
Guests frequently praise the hotel's great value for money and modern accommodations. Rooms are described as practical, comfortable and spacious enough for working, offering good views, especially from higher floors. The breakfast service is highlighted as a great start to a busy day, furthering the hotel’s appeal for those on a tight schedule.
While the on-site restaurant adds a layer of convenience for dining without the need to venture far, the nearby bars provide opportunities for post-meeting networking. However, it's worth noting that some reviews mention poor customer service as a downside, suggesting that the hotel could improve in this area to better meet the expectations of business guests.
In summary, Américas Granada Hotel is a well-suited choice for business travelers looking for a convenient and accessible location, practical work accommodations and good value in downtown Rio de Janeiro.
Accessible
However, there are noteworthy points of partial accessibility that need attention; for example, wheelchair users find the entrance challenging due to the absence of a ramp. There's also mention of only one accessible unit being available, which was closed for repairs at one point, pointing to potential issues with accommodation availability for disabled guests.
Despite these drawbacks, the hotel boasts accessible rooms, entrances and elevators. Overall, it is recommended for guests, but improvements like additional handrails for the elderly and a ramp at the entrance would significantly enhance the experience for all visitors.
Outdoor Pool
The poolside area contributes to a great atmosphere with many enjoying the scenic views from the solarium and terrace. It's an ideal spot for a sunny afternoon, where guests can also enjoy a good caipirinha served poolside. While some feedback suggests that the pool could benefit from better maintenance and occasional heating, the overall experience remains positive with the rooftop pool being a standout feature for relaxation and enjoyment at the hotel.
Romantic
Yes, Américas Granada Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Américas Granada Hotel.
No, Américas Granada Hotel doesn't allow dogs.
Yes, parking facilities are available at Américas Granada Hotel.
Yes, Américas Granada Hotel has a gym.
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