Américas Benidorm Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe 'Américas Benidorm Hotel' in Copacabana earns high praise for its prime location, room spaciousness and staff friendliness, creating an appealing choice for travelers. The hotel is conveniently situated just a short walk from the iconic Copacabana Beach and within easy reach of restaurants, shops and public transportation to major attractions like Christ the Redeemer and Sugarloaf Mountain. Despite its central setting, the hotel provides a quiet and safe environment for a restful stay.
The breakfast at the hotel is consistently described as excellent with a wide array of options from savory to sweet, fresh fruits, cheeses and made-to-order cappuccinos. Guests appreciate the abundant offerings and good value, despite suggestions for more variety and fresh offerings for longer stays. The hotel does not offer lunch or dinner on-site, which some guests find inconvenient, but the central location provides easy access to nearby dining options.
Rooms at the hotel are celebrated for their generous size, comfort and cleanliness with many featuring luxurious amenities like whirlpool bathtubs, saunas and private balconies with stunning views. Guests find the rooms to be well-furnished with comfortable beds and spacious bathrooms, although there are occasional mentions of outdated furniture and the need for renovations.
The staff at Américas Benidorm Hotel receive widespread commendation for their friendliness, helpfulness and professionalism, particularly the reception team. While most interactions are positive, a few guests have experienced less than friendly service on occasion.
The hotel offers free WiFi with varying levels of satisfaction. Some guests enjoy good connectivity in the rooms, while others report issues with unstable signals and poor connectivity in common areas like the lobby and rooftop.
The gym is well-equipped with modern equipment, appreciated by those looking for a basic workout, though it is often described as small with limited space and some maintenance issues. The rooftop pool, while small, offers delightful views of Christ the Redeemer, although it could benefit from better maintenance and amenities like a bar and up-to-date facilities.
The hotel’s proximity to Copacabana Beach is a major highlight, placing guests within minutes of the sandy shores and amidst a bustling neighborhood filled with dining and shopping options. This convenience, combined with a high level of comfort and service, makes 'Américas Benidorm Hotel' a popular choice for visitors to Rio de Janeiro, despite minor areas for improvement in dining options and facility upkeep.
Categories
The breakfast at the hotel is consistently described as excellent with a wide array of options from savory to sweet, fresh fruits, cheeses and made-to-order cappuccinos. Guests appreciate the abundant offerings and good value, despite suggestions for more variety and fresh offerings for longer stays. The hotel does not offer lunch or dinner on-site, which some guests find inconvenient, but the central location provides easy access to nearby dining options.
Rooms at the hotel are celebrated for their generous size, comfort and cleanliness with many featuring luxurious amenities like whirlpool bathtubs, saunas and private balconies with stunning views. Guests find the rooms to be well-furnished with comfortable beds and spacious bathrooms, although there are occasional mentions of outdated furniture and the need for renovations.
The staff at Américas Benidorm Hotel receive widespread commendation for their friendliness, helpfulness and professionalism, particularly the reception team. While most interactions are positive, a few guests have experienced less than friendly service on occasion.
The hotel offers free WiFi with varying levels of satisfaction. Some guests enjoy good connectivity in the rooms, while others report issues with unstable signals and poor connectivity in common areas like the lobby and rooftop.
The gym is well-equipped with modern equipment, appreciated by those looking for a basic workout, though it is often described as small with limited space and some maintenance issues. The rooftop pool, while small, offers delightful views of Christ the Redeemer, although it could benefit from better maintenance and amenities like a bar and up-to-date facilities.
The hotel’s proximity to Copacabana Beach is a major highlight, placing guests within minutes of the sandy shores and amidst a bustling neighborhood filled with dining and shopping options. This convenience, combined with a high level of comfort and service, makes 'Américas Benidorm Hotel' a popular choice for visitors to Rio de Janeiro, despite minor areas for improvement in dining options and facility upkeep.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. Some visitors have found the WiFi signal to be good in the rooms with internet working well and fast enough for daily use.
Accessible Hotel
This hotel is listed as having disabled facilities.
Hotel with Rooftop Pool
A budget-friendly option with a rooftop that offers a 360° view of the city and landscape. Guests have free access to the rooftop pool with tables, chairs, and sunbeds.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Rooftop Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The 'Américas Benidorm Hotel' in Copacabana receives glowing praise for its prime location, making it a top choice for travelers seeking proximity to the beach and various amenities. The hotel is notably close to Copacabana Beach, typically within a short walking distance of just a few blocks, providing easy access to the sandy shores. Additionally, it’s situated near various restaurants, bars, supermarkets, banks and shops, making it convenient for guests to explore local dining and shopping options.
Many reviews highlight the hotel's central position in Copacabana, which offers not only a safe environment but also easy access to public transportation, including the subway, enhancing its appeal for tourists looking to visit main attractions such as Christ the Redeemer and Sugarloaf Mountain. The location benefits from being in a relatively quiet area, despite its centrality, which ensures a comfortable and restful stay.
Guests also frequently commend the spacious and clean rooms, as well as the friendly and attentive staff, contributing to an overall positive experience. Amenities such as breakfast, rooftop views and reasonable rates further add to the value. However, a few reviews mention minor concerns regarding noise from traffic and the occasional presence of beggars near the beach route, though these do not significantly detract from the overwhelmingly positive sentiments about the hotel's location.
In summary, 'Américas Benidorm Hotel' is celebrated for its fantastic location, making it a convenient and pleasant base for enjoying the vibrant Copacabana neighborhood and its beautiful beach, as well as accessing Rio de Janeiro’s key sights and sounds.
At Américas Benidorm Hotel, the breakfast experience receives a substantial amount of praise from guests. Reviewers frequently highlight the breakfast as excellent, very good and delicious, often describing it as varied and complete with numerous options from savory to sweet and fresh fruits to cereals. The presence of fresh cheese and the machine-made cappuccino receive specific commendation.
While many guests appreciated the breakfast's abundant offerings and good value for money, others found room for improvement. Some noted that the variety could be better with calls for more fresh juices, vegan options and less reliance on processed items. Repetition was a common critique with multiple guests mentioning that the menu did not change across their stay, affecting the appeal over longer periods.
Despite some concerns about quality and variety, the attentive service and the satisfaction of starting the day with a generous breakfast were consistent positives in the reviews. The occasional lapses in the quality of certain items, such as juices and pastries, were mentioned, but overall, the breakfast at Américas Benidorm Hotel remains a noteworthy aspect of the guest experience.
Américas Benidorm Hotel offers a comfortable and spacious environment, featuring clean rooms and modern amenities, including a sauna. However, guests have expressed disappointment regarding the dining options. The hotel restaurant is only open for breakfast, leaving patrons to look for other dining options for lunch and dinner. While breakfast includes multiple choices such as plain muffins and sweet breads, the quality of certain items such as coffee and sausage could be improved. Unfortunately, there is no bar or restaurant service available at other times and the lack of hot dishes outside breakfast hours is a notable drawback.
The absence of on-site dining facilities means guests are often required to find nearby restaurants and shops for their meals. This can be inconvenient, especially for those who wish to have a quick meal or a drink in the evening. The hotel also does not facilitate room service or provide an area to buy drinks, which limits the overall dining experience. Moreover, there is no bar at the pool area, adding another layer of inconvenience for those looking to relax with a beverage.
Despite these setbacks, the hotel's central location does offer easy access to several surrounding establishments, providing guests with alternative dining options just a short walk away. Nonetheless, the lack of lunch and dinner services within the hotel remains a common critique among visitors.
Américas Benidorm Hotel in Rio de Janeiro is consistently praised for its spacious rooms. Guests repeatedly highlight the generous sizes, describing the rooms as large, huge and very spacious. Many reviews mention that the rooms are comfortable and clean with well-maintained modern amenities. Some rooms even come with added luxuries like whirlpool bathtubs, saunas and private balconies providing stunning views, including sights like the Cristo Redentor.
Comfort is a standout feature with many guests noting the presence of large, comfortable beds and roomy bathrooms. Several reviews appreciated the well-furnished and nicely decorated interiors, which contribute to a pleasant stay.
Despite these positives, there are occasional mentions of outdated furniture and the need for renovation in some rooms. However, the general consensus is that the rooms are clean and comfortable with many guests finding the overall room size impressive and conducive to a relaxing stay.
The staff's responsiveness also adds to the positive experience with reports of room upgrades to suites, enhancing guest satisfaction. While some reviews cited issues such as noise and cleanliness inconsistencies, the spaciousness and comfort of the rooms at Américas Benidorm Hotel remain the dominant themes among guest feedback.
Américas Benidorm Hotel generally receives positive feedback when it comes to bed comfort and cleanliness. Guests frequently highlight the large, spacious and comfortable beds as a strong point of their stay. Many reviews mention the excellent, cozy and super comfortable nature of the mattresses, often emphasizing the quality and cleanliness of the bed linens. The beds are described as clean and inviting with many guests appreciating the spaciousness and quality of the bedding.
However, some guests have raised issues regarding the condition and comfort of certain beds. A few reviews mention old, worn-out mattresses that led to discomfort with some beds being described as noisy or creaky. Additionally, several guests noted that the pillows could be softer and more comfortable. Instances of dirty pillows and bed sheets with marks or yellowing were also mentioned sporadically.
Overall, while there are some areas for improvement, particularly regarding the maintenance and replacement of older mattresses and bedding, the majority of guests found the beds at Américas Benidorm Hotel to be comfortable and clean, contributing positively to their stay.
The cleanliness of Américas Benidorm Hotel has received mixed reviews. On the positive side, many guests found the hotel to be clean and well-maintained, highlighting the daily cleaning service and the hotel's general tidiness. Rooms were often described as spacious, clean and comfortable with some noting that the accommodations had a pleasant fragrance. The cleaning staff were frequently praised for their diligence and friendliness, ensuring rooms were kept fresh and tidy on a daily basis.
However, several guests expressed concerns about specific aspects of cleanliness. Issues such as mold in bathrooms, dust in rooms and inconsistent housekeeping schedules were noted. Some rooms had musty smells, dirty curtains and stained walls, indicating a need for more thorough cleaning and maintenance. The pool area also garnered some negative feedback with reports of dirty edges and cloudy water.
Overall, while the hotel's cleanliness is generally commendable and many guests had a satisfactory experience, there is room for improvement in certain areas to meet all guests' expectations. Frequent and more meticulous cleaning, especially in bathrooms and public areas, as well as regular updates to older facilities, could enhance the guest experience further.
The staff at Américas Benidorm Hotel consistently receive commendations for their friendliness, helpfulness and professionalism. Reviewers frequently highlight their experiences with courteous and attentive employees who go out of their way to provide excellent customer service. The reception team, including notable mentions of Cesar, Mr. Tomaz and Tiago, are often praised for their welcoming demeanor and efficiency, although there are occasional remarks about unfriendly interactions.
The waitstaff and bellhops also contribute positively to guests’ experiences with their kind and prompt service. Many guests appreciate the genuine warmth and hospitality displayed by all staff members, emphasizing that employees were always ready to assist and respond to needs, creating a pleasant and comfortable atmosphere.
While most reviews focus on the exemplary approach of the staff, there are sporadic mentions of occasional poor customer service and unfriendly attitudes from certain staff members. However, these instances appear to be the exception rather than the rule.
Overall, the staff’s dedication to maintaining a high standard of service is a notable feature of the hotel, greatly enhancing the stay of many visitors and earning widespread appreciation.
The WiFi experience at Américas Benidorm Hotel has received mixed feedback from guests. On a positive note, some visitors have found the WiFi signal to be good in the rooms with internet working well and fast enough for daily use. Complimentary WiFi is available throughout the hotel and it is often mentioned that the internet speed reaches satisfactory levels. For those needing a stable connection, it seems the rooms offer the best experience.
However, several guests have reported numerous issues that affect the overall internet quality. Some common complaints include weak and unstable WiFi signals, poor connectivity and the inability to access the internet in certain areas like the pool, gym and roof. The internet can be particularly problematic in the lobby, where the signal has been described as weak and almost unusable. There are instances where WiFi was not functioning at all, adding to the frustration for some guests.
Overall, while some guests enjoyed good WiFi service in their rooms, others experienced significant issues with connectivity and signal strength in various parts of the hotel.
Américas Benidorm Hotel features a gym that is a blend of highs and lows, depending on one's needs and expectations. On the positive side, the gym boasts modern and high-quality equipment, making it adequate for some weight training and muscle workouts. It is noted for being well-equipped and professional, certainly meeting high standards. Guests appreciate the variety of dumbbells and the newer equipment available for exercise. Some have even found the gym facility to exceed their expectations.
However, the gym does have its drawbacks. The most common critique is its size; it is consistently described as very small, basic and, in some instances, subpar. Additionally, maintenance issues such as non-functional air conditioning and unusable machines have been highlighted. Limited operating hours and the need for additional weights also surfaced in the reviews.
Despite these issues, the gym includes good facilities and is part of a hotel that offers other amenities such as a very nice rooftop terrace with a pool and a sauna, although the latter needs some updates. For those who prioritize modern equipment and a professional atmosphere over spaciousness and variety, Américas Benidorm Hotel's gym might just be adequate.
The rooftop pool at 'Américas Benidorm Hotel' offers stunning views, notably of Christ the Redeemer, making it a delightful feature for guests. The pool is generally well-maintained and clean, though some reviews mention issues with cleanliness and maintenance, such as cloudy water and untidy areas. The pool area itself is quite basic and sometimes feels neglected with several guests noting the small size of the pool. Despite this, the rooftop setting provides a charming environment for relaxation. There is no pool service and amenities like umbrellas and a bar by the pool are missed. Although the pool area could be better utilized and more inviting, it's still a favorite spot for many due to its convenience and views. The ability to enjoy the pool until late and even after checkout is noted as a positive experience.
Américas Benidorm Hotel boasts an enviable location in Copacabana, perfectly suited for beach lovers. Guests repeatedly highlight the hotel's close proximity to the iconic Copacabana Beach, which is just a short walk away, typically within five to ten minutes. Some reviews mention being only one or two blocks from the sand, making it highly convenient for guests looking to enjoy the famous beachfront.
The location is not just limited to beach access; the neighborhood is described as safe and the hotel's setting in the heart of Copacabana ensures that markets, restaurants and public transportation are all within easy reach. This accessibility makes it an excellent base for both beach outings and exploring the wider area.
Despite a few comments about noise due to its proximity to the beach, the overall sentiment regarding the hotel's location remains overwhelmingly positive. Guests appreciate being within a stone's throw of Copacabana Beach, able to easily engage in walking tours, sightseeing or simply relaxing by the shore.
In summary, Américas Benidorm Hotel's prime location near Copacabana Beach is a key highlight, offering quick and easy beach access while also being close to various local amenities and transport options.
Américas Benidorm Hotel offers parking services, but multiple guests have noted that parking comes with an additional fee, which many find expensive. Despite the convenience of having parking available at the hotel, the cost is a common point of contention. The rates for parking are separate from the room charges and some guests have found the additional cost surprising and high. While some appreciate the availability of a paid parking option, the overall sentiment is that the fees are too steep and the parking space is not always adequate to accommodate all guests. Limited availability due to maintenance issues and unclear advertisements about parking costs have also been pointed out. A few reviewers mentioned that having parking at the hotel is still a positive aspect, despite the high cost.
The Américas Benidorm Hotel stands out as a top choice for families, offering amenities and services that cater specifically to their needs. Its convenient location and spacious rooms make it an excellent spot for family vacations. Many guests appreciated the large, comfortable accommodations, suited perfectly for families traveling with multiple people, including young children and babies.
The hotel features a kid-friendly area, which is a big plus for those with little ones. The staff is commended for being particularly attentive and kind towards families, ensuring a welcoming environment for all ages. Several reviews highlight the family-oriented atmosphere, noting that the hotel is very accommodating, even providing cribs at no extra cost.
Despite some comments on maintenance, the overall sentiment is that Américas Benidorm Hotel offers great value for families. Guests felt the rooms were spacious and comfortable, meeting all their family needs, which contributed to a pleasant and enjoyable stay. The positive experiences shared by families reinforce the hotel's reputation as a recommended spot for a family-friendly vacation.
Américas Benidorm Hotel is nestled in a lively area that offers various nightlife options for its guests. With plenty of bars and nightlife spots just around the corner, this hotel is well-situated for those looking to explore Copacabana's vibrant scene. The area is described as excellent for nightlife with numerous good locations for evening entertainment and drinks.
Several reviews highlight the convenience of having nightlife facilities within walking distance, making it easy to enjoy a night out without the need for transportation. Despite being in a bustling area, some guests did mention noise from nearby streets as a slight drawback. Precaution is advised while exploring the street at night with reports suggesting it may feel a bit unsafe after dark.
Overall, Américas Benidorm Hotel stands out as a nightlife-friendly place that offers easy access to numerous bars and restaurants, giving visitors ample opportunity to enjoy the local culture and entertainment.
The Américas Benidorm Hotel in Rio de Janeiro has garnered mixed reviews regarding its four-star rating, facilities and services. Many guests feel that the hotel does not quite meet the standards of a four-star property, often comparing it more favorably to a three-star experience. Issues such as dated facilities and mismatches between photos and reality have been highlighted with some guests mentioning that certain amenities and services—such as the breakfast and the lack of fresh juice—fall short of their expectations for a four-star hotel.
However, there are still positive points to consider. Several guests have praised the hotel for its good price and value, referring to it as providing great cost-benefit. Its proximity to the beach and main attractions is also frequently mentioned as a significant advantage. Despite the critiques, there are instances where satisfied customers find the hotel to be modern and somewhat deserving of its four-star rating, thanks to its above-average services and reasonable facilities. Overall, while renovation and updates might be needed to align it more closely with a four-star standard, the hotel still offers decent value for the cost, making it a viable option for budget-conscious travelers.
Américas Benidorm Hotel receives high praise for its business-friendly amenities and services, making it a suitable choice for business travelers. Guests consistently highlight the attentive and supportive staff, which significantly enhances the business experience. The hotel is well-equipped for business purposes, featuring meeting rooms, business lounges and a business center. These facilities are complemented by the provision of timely information to aid successful business trips.
The hotel's location is also commended for its convenience, being situated in a business-friendly area with many points of interest for business travelers. The rooms meet business standards, offering an environment conducive to work, although sound isolation could be improved for better call quality.
While the gym is basic, facilities such as the rooftop pool provide an opportunity for relaxation after a busy day. Overall, Américas Benidorm Hotel is recognized as an ideal spot for business stays, accommodating business activities well and offering various amenities tailored for work-related needs.
Américas Benidorm Hotel provides a range of accessibility options to accommodate guests with disabilities. The hotel features accessible rooms and several accessibility references throughout the property, including an accessible gym and rooftop pool. Elevators are available, ensuring easy maneuverability. However, there are some limitations, such as the absence of a bidet shower in the bathroom and restricted wheelchair access to the pool area. Despite these drawbacks, the hotel's facilities overall cater to the needs of guests with mobility challenges.
Américas Benidorm Hotel boasts a rooftop pool that is frequently praised for offering stunning views, including a spectacular sight of Christ the Redeemer. Guests appreciate the beautiful and renovated pool area on the terrace, describing it as an excellent spot with amazing vistas.
While many enjoy the serene environment and friendly staff, they point out that the rooftop area is sometimes unkempt and could benefit from better organization. Additionally, there are no umbrellas or sufficient amenities to enhance the experience, such as a bar for evening enjoyment. The pool itself is considered somewhat small and, at times, not very inviting due to its state.
Despite some drawbacks, the rooftop pool remains a highlight for many visitors, who delight in the views and the overall ambiance it provides atop Américas Benidorm Hotel.
The Américas Benidorm Hotel boasts a rooftop pool that guests frequently praise for its beautiful setting and amazing views. While opinions on the pool's size vary with some noting it is quite small, others appreciate its cleanliness and find it a charming addition to the hotel's amenities. The rooftop area includes a terrace, gym and sauna, providing a relaxing environment ideal for unwinding. The pool has been recently renovated, adding to its appeal and families especially highlight its practicality for a comfortable stay. Despite its limited size, the pool area remains a lovely spot where guests enjoy spending relaxing moments, complemented by a wonderful whirlpool tub and an inviting ambiance.
The Américas Benidorm Hotel has received numerous accolades from guests, particularly honeymooners, who have highlighted its ideal environment for a romantic getaway. Guests have enjoyed their stay in spacious suites featuring luxurious amenities such as private saunas and jacuzzis, fostering a romantic atmosphere perfect for couples. The hotel’s rooftop provides beautiful views that contribute to the overall charm and appeal for honeymooners. Many reviews emphasize the memorable experiences had during honeymoons with commendations for the hotel’s suitability and dedicated services for newlyweds. Overall, the Américas Benidorm Hotel is frequently described as an excellent choice for those seeking a romantic and unforgettable honeymoon experience.
Américas Benidorm Hotel is heralded as an ideal destination for couples seeking a romantic getaway. The hotel's rooftop terrace provides a stunning view, which is frequently highlighted as a serene and romantic spot, perfect for intimate moments. The quiet neighborhood adds to the tranquility and charm, making it an excellent setting for couples to unwind.
The hotel is often praised for its romantic atmosphere, whether it be within the cozy rooms or the specialized honeymoon suite, which guests describe as simply superb. The ambiance throughout the hotel is crafted to enhance romantic experiences, making it a perfect date spot and a recommended choice for honeymooners. The rooftop pool with a romantic view complements the overall mood, underlining the hotel's reputation as a good honeymoon destination and a haven for couples.
Location Show Map
Location
Many reviews highlight the hotel's central position in Copacabana, which offers not only a safe environment but also easy access to public transportation, including the subway, enhancing its appeal for tourists looking to visit main attractions such as Christ the Redeemer and Sugarloaf Mountain. The location benefits from being in a relatively quiet area, despite its centrality, which ensures a comfortable and restful stay.
Guests also frequently commend the spacious and clean rooms, as well as the friendly and attentive staff, contributing to an overall positive experience. Amenities such as breakfast, rooftop views and reasonable rates further add to the value. However, a few reviews mention minor concerns regarding noise from traffic and the occasional presence of beggars near the beach route, though these do not significantly detract from the overwhelmingly positive sentiments about the hotel's location.
In summary, 'Américas Benidorm Hotel' is celebrated for its fantastic location, making it a convenient and pleasant base for enjoying the vibrant Copacabana neighborhood and its beautiful beach, as well as accessing Rio de Janeiro’s key sights and sounds.
Breakfast
While many guests appreciated the breakfast's abundant offerings and good value for money, others found room for improvement. Some noted that the variety could be better with calls for more fresh juices, vegan options and less reliance on processed items. Repetition was a common critique with multiple guests mentioning that the menu did not change across their stay, affecting the appeal over longer periods.
Despite some concerns about quality and variety, the attentive service and the satisfaction of starting the day with a generous breakfast were consistent positives in the reviews. The occasional lapses in the quality of certain items, such as juices and pastries, were mentioned, but overall, the breakfast at Américas Benidorm Hotel remains a noteworthy aspect of the guest experience.
Dinner
The absence of on-site dining facilities means guests are often required to find nearby restaurants and shops for their meals. This can be inconvenient, especially for those who wish to have a quick meal or a drink in the evening. The hotel also does not facilitate room service or provide an area to buy drinks, which limits the overall dining experience. Moreover, there is no bar at the pool area, adding another layer of inconvenience for those looking to relax with a beverage.
Despite these setbacks, the hotel's central location does offer easy access to several surrounding establishments, providing guests with alternative dining options just a short walk away. Nonetheless, the lack of lunch and dinner services within the hotel remains a common critique among visitors.
Rooms
Comfort is a standout feature with many guests noting the presence of large, comfortable beds and roomy bathrooms. Several reviews appreciated the well-furnished and nicely decorated interiors, which contribute to a pleasant stay.
Despite these positives, there are occasional mentions of outdated furniture and the need for renovation in some rooms. However, the general consensus is that the rooms are clean and comfortable with many guests finding the overall room size impressive and conducive to a relaxing stay.
The staff's responsiveness also adds to the positive experience with reports of room upgrades to suites, enhancing guest satisfaction. While some reviews cited issues such as noise and cleanliness inconsistencies, the spaciousness and comfort of the rooms at Américas Benidorm Hotel remain the dominant themes among guest feedback.
Beds
However, some guests have raised issues regarding the condition and comfort of certain beds. A few reviews mention old, worn-out mattresses that led to discomfort with some beds being described as noisy or creaky. Additionally, several guests noted that the pillows could be softer and more comfortable. Instances of dirty pillows and bed sheets with marks or yellowing were also mentioned sporadically.
Overall, while there are some areas for improvement, particularly regarding the maintenance and replacement of older mattresses and bedding, the majority of guests found the beds at Américas Benidorm Hotel to be comfortable and clean, contributing positively to their stay.
Cleanliness
However, several guests expressed concerns about specific aspects of cleanliness. Issues such as mold in bathrooms, dust in rooms and inconsistent housekeeping schedules were noted. Some rooms had musty smells, dirty curtains and stained walls, indicating a need for more thorough cleaning and maintenance. The pool area also garnered some negative feedback with reports of dirty edges and cloudy water.
Overall, while the hotel's cleanliness is generally commendable and many guests had a satisfactory experience, there is room for improvement in certain areas to meet all guests' expectations. Frequent and more meticulous cleaning, especially in bathrooms and public areas, as well as regular updates to older facilities, could enhance the guest experience further.
Staff
The waitstaff and bellhops also contribute positively to guests’ experiences with their kind and prompt service. Many guests appreciate the genuine warmth and hospitality displayed by all staff members, emphasizing that employees were always ready to assist and respond to needs, creating a pleasant and comfortable atmosphere.
While most reviews focus on the exemplary approach of the staff, there are sporadic mentions of occasional poor customer service and unfriendly attitudes from certain staff members. However, these instances appear to be the exception rather than the rule.
Overall, the staff’s dedication to maintaining a high standard of service is a notable feature of the hotel, greatly enhancing the stay of many visitors and earning widespread appreciation.
Wi-Fi
However, several guests have reported numerous issues that affect the overall internet quality. Some common complaints include weak and unstable WiFi signals, poor connectivity and the inability to access the internet in certain areas like the pool, gym and roof. The internet can be particularly problematic in the lobby, where the signal has been described as weak and almost unusable. There are instances where WiFi was not functioning at all, adding to the frustration for some guests.
Overall, while some guests enjoyed good WiFi service in their rooms, others experienced significant issues with connectivity and signal strength in various parts of the hotel.
Gym
However, the gym does have its drawbacks. The most common critique is its size; it is consistently described as very small, basic and, in some instances, subpar. Additionally, maintenance issues such as non-functional air conditioning and unusable machines have been highlighted. Limited operating hours and the need for additional weights also surfaced in the reviews.
Despite these issues, the gym includes good facilities and is part of a hotel that offers other amenities such as a very nice rooftop terrace with a pool and a sauna, although the latter needs some updates. For those who prioritize modern equipment and a professional atmosphere over spaciousness and variety, Américas Benidorm Hotel's gym might just be adequate.
Pool
Beach
The location is not just limited to beach access; the neighborhood is described as safe and the hotel's setting in the heart of Copacabana ensures that markets, restaurants and public transportation are all within easy reach. This accessibility makes it an excellent base for both beach outings and exploring the wider area.
Despite a few comments about noise due to its proximity to the beach, the overall sentiment regarding the hotel's location remains overwhelmingly positive. Guests appreciate being within a stone's throw of Copacabana Beach, able to easily engage in walking tours, sightseeing or simply relaxing by the shore.
In summary, Américas Benidorm Hotel's prime location near Copacabana Beach is a key highlight, offering quick and easy beach access while also being close to various local amenities and transport options.
Parking
Family
The hotel features a kid-friendly area, which is a big plus for those with little ones. The staff is commended for being particularly attentive and kind towards families, ensuring a welcoming environment for all ages. Several reviews highlight the family-oriented atmosphere, noting that the hotel is very accommodating, even providing cribs at no extra cost.
Despite some comments on maintenance, the overall sentiment is that Américas Benidorm Hotel offers great value for families. Guests felt the rooms were spacious and comfortable, meeting all their family needs, which contributed to a pleasant and enjoyable stay. The positive experiences shared by families reinforce the hotel's reputation as a recommended spot for a family-friendly vacation.
Nightlife
Several reviews highlight the convenience of having nightlife facilities within walking distance, making it easy to enjoy a night out without the need for transportation. Despite being in a bustling area, some guests did mention noise from nearby streets as a slight drawback. Precaution is advised while exploring the street at night with reports suggesting it may feel a bit unsafe after dark.
Overall, Américas Benidorm Hotel stands out as a nightlife-friendly place that offers easy access to numerous bars and restaurants, giving visitors ample opportunity to enjoy the local culture and entertainment.
4 Star
However, there are still positive points to consider. Several guests have praised the hotel for its good price and value, referring to it as providing great cost-benefit. Its proximity to the beach and main attractions is also frequently mentioned as a significant advantage. Despite the critiques, there are instances where satisfied customers find the hotel to be modern and somewhat deserving of its four-star rating, thanks to its above-average services and reasonable facilities. Overall, while renovation and updates might be needed to align it more closely with a four-star standard, the hotel still offers decent value for the cost, making it a viable option for budget-conscious travelers.
Business
The hotel's location is also commended for its convenience, being situated in a business-friendly area with many points of interest for business travelers. The rooms meet business standards, offering an environment conducive to work, although sound isolation could be improved for better call quality.
While the gym is basic, facilities such as the rooftop pool provide an opportunity for relaxation after a busy day. Overall, Américas Benidorm Hotel is recognized as an ideal spot for business stays, accommodating business activities well and offering various amenities tailored for work-related needs.
Accessible
Rooftop Pool
While many enjoy the serene environment and friendly staff, they point out that the rooftop area is sometimes unkempt and could benefit from better organization. Additionally, there are no umbrellas or sufficient amenities to enhance the experience, such as a bar for evening enjoyment. The pool itself is considered somewhat small and, at times, not very inviting due to its state.
Despite some drawbacks, the rooftop pool remains a highlight for many visitors, who delight in the views and the overall ambiance it provides atop Américas Benidorm Hotel.
Outdoor Pool
Honeymoon
Romantic
The hotel is often praised for its romantic atmosphere, whether it be within the cozy rooms or the specialized honeymoon suite, which guests describe as simply superb. The ambiance throughout the hotel is crafted to enhance romantic experiences, making it a perfect date spot and a recommended choice for honeymooners. The rooftop pool with a romantic view complements the overall mood, underlining the hotel's reputation as a good honeymoon destination and a haven for couples.
Yes, Américas Benidorm Hotel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Américas Benidorm Hotel.
No, Américas Benidorm Hotel doesn't allow dogs.
Yes, parking facilities are available at Américas Benidorm Hotel.
Yes, Américas Benidorm Hotel has a gym.
Location Show Map
More Options
