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Summary of reviewsThe Hilton Garden Inn Albuquerque North/Rio Rancho receives glowing reviews for its favorable location, exceptional cleanliness, and commendable staff. Situated conveniently near shopping centers, restaurants, and key attractions like the Cottonwood Mall and the hot air balloon festival, the hotel offers guests easy access to both Rio Rancho and Albuquerque. Its peaceful surroundings, away from highway noise, enhance the overall appeal, making it a popular choice for business and leisure travelers.
Guests frequently praise the hotel for its immaculate cleanliness, observing that the rooms and shared spaces are consistently well-maintained. The modern and sanitary environment leaves a favorable impression, supported by adherence to CDC guidelines. Even though a few minor issues are mentioned, overall satisfaction with the cleanliness remains high.
The hotel's accommodations are lauded for their comfort and spaciousness, with rooms equipped with useful amenities such as a refrigerator, microwave, and Keurig coffee maker. The beds are particularly noted for their exceptional comfort, contributing to restful nights undisturbed by outside noise. Guests also enjoy the hotel's modern decor, which enhances the welcoming atmosphere.
The breakfast service is another highlight, with guests appreciating the variety of options and the quality of food provided. Cooked-to-order options and the service of the breakfast staff receive particular praise, although some guests weigh the cost against value. Gold rewards members benefit from complimentary offerings, adding further appeal.
The staff at the Hilton Garden Inn Albuquerque North/Rio Rancho are commended for their friendliness, professionalism, and helpfulness. Individual team members, including those at the front desk, are recognized for their efforts to enhance guest experiences. Guests frequently highlight the staff's dedication to maintaining a friendly, relaxing environment, which significantly improves their stay.
The indoor pool, appreciated by families and individual travelers alike, is another facility that garners positive feedback. Its cleanliness and general appeal provide a pleasant spot for relaxation and recreation, despite some opinions regarding water temperature.
Overall, the Hilton Garden Inn Albuquerque North/Rio Rancho is recognized as a reliable and welcoming destination, offering excellent service, comfort, and convenience to all its visitors. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
King Room with Microwave and RefrigeratorOffers a microwave, fridge and a flat-screen cable TV.
King Room with Tub - Disability AccessThe spacious double room features air conditioning, a tea and coffee maker and heating. The unit has 1 bed.
Queen Room with Two Queen BedsThe spacious family room provides air conditioning, a tea and coffee maker and heating. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
The Hilton Garden Inn Albuquerque North/Rio Rancho boasts a prime location that is highly praised by its guests. This conveniently situated hotel offers easy access to a wide array of shopping centers, restaurants, and coffee shops, making it an ideal choice for visitors looking to explore both Rio Rancho and nearby Albuquerque. Its proximity to key spots like the Cottonwood Mall, Intel, and the hot air balloon festival provides unmatched convenience for both business and leisure travelers.
Guests appreciate the quiet and safe surroundings, located just off a major thoroughfare yet sufficiently removed from highway noise, ensuring a peaceful stay. The hotel is frequently acknowledged for its cleanliness and well-maintained property, paired with a dedicated and accommodating staff. This ease of access to local amenities, combined with comfortable, well-cared-for rooms and quality service, makes the Hilton Garden Inn a favored destination for travelers visiting the region.
Breakfast
The breakfast experience at the Hilton Garden Inn Albuquerque North/Rio Rancho seems to leave a generally positive impression on its guests, despite some mixed feedback regarding costs. While breakfast is not included for all guests, those who do partake find it to be a satisfying experience with a range of options to choose from. Many praise the freshness and quality of the breakfast, noting it is well-prepared and enjoyable. The service provided by the breakfast staff receives compliments for its swiftness and kindness. Additionally, guests appreciate the availability of cooked-to-order options, which are perceived as good value. Complimentary breakfast offerings are available for Gold rewards members, adding to the appeal. For those who weigh the value versus cost, the breakfast is often seen as reasonable and worth experiencing. With nice facilities and good service, guests generally find the breakfast to be a highlight of their stay.
Rooms
The Hilton Garden Inn Albuquerque North/Rio Rancho is consistently praised for its clean and comfortable accommodations. Guests appreciate the spaciousness of the rooms, often mentioning that they are larger than expected. Many commend the modernized fixtures and room decor, highlighting the welcoming atmosphere upon arrival. The rooms come equipped with handy amenities like a small refrigerator, microwave, and Keurig coffee maker, which add to the convenience and comfort of the stay.
A frequent mention is the fantastic comfort of the beds, which guests find to be exceedingly comfy, contributing to an excellent experience. The quietness of the rooms allows guests to enjoy a peaceful night's rest, away from any outside noise. Throughout their stay, visitors find the hotel impeccably clean, with rooms cleaned daily, ensuring a pleasurable return each evening.
The staff consistently receives positive remarks for their friendliness and helpfulness, enhancing the welcoming environment of the hotel. Guests also appreciate the modern and clean aesthetics, both in the rooms and common areas like the lobby. The Hilton Garden Inn Albuquerque North/Rio Rancho proves to be a reliable option for travelers seeking comfort, cleanliness, and convenience for their stay.
Beds
At the Hilton Garden Inn Albuquerque North/Rio Rancho, guests consistently find comfort in the hotel's bedding accommodations. Most reviews highlight the comfortable beds, with numerous guests expressing satisfaction with both the beds and the abundance of soft pillows. The mattresses are generally praised, described as very comfortable and offering a restful experience for travelers who often find hotel beds less than ideal. The beds are characterized as clean and modern, maintaining a balance between firm support and cushioning comfort. While a few guests found the firmness not to their personal liking, the prevailing sentiment remains positive. Overall, the combination of comfort and cleanliness contributes to a restful and pleasant stay at this hotel.
Cleanliness
Nestled in a prime location close to shopping and dining, the Hilton Garden Inn Albuquerque North/Rio Rancho receives high praise for its exceptional cleanliness. Guests frequently mention that the hotel and rooms are incredibly clean, with many describing the property as immaculate and well-maintained. From the spacious rooms to the lobby, elevator, and hallways, cleanliness is a consistent highlight. The modern and sanitary environment seems to leave a lasting impression on visitors. The hotel also assures guests by adhering to CDC guidelines for COVID-19, further enhancing its reputation for maintaining a clean and safe space. While most reviews reflect satisfaction with room and bathroom cleanliness, a few minor issues were noted, such as sticky bathroom floors or residual hair. Despite these isolated instances, guests generally find the hotel's housekeeping thorough and reliable. Friendly and helpful staff members complement the spotless environment, making it a pleasant stay for those prioritizing cleanliness and comfort.
Staff
At the Hilton Garden Inn Albuquerque North/Rio Rancho, guests can consistently expect a warm welcome from the hotel's commendable staff. Words like friendly, helpful, and accommodating frequently describe the team's interactions with visitors, indicating a consistently high level of service. Several guests have highlighted the staff's professionalism and joyfulness, detailing experiences where team members went above and beyond to make stays as enjoyable as possible. The front desk, in particular, is celebrated for its excellent service and informative personnel, ensuring a pleasant and smooth check-in process.
Notably, Liz, a manager at the hotel, is pointed out for her helpfulness, suggesting that leadership mirrors the staff's dedication to providing a memorable guest experience. The hotel's cook, waiter, and bartender also received praise for their accommodating nature, adding a personal touch to the hospitality.
Beyond service, the hotel's cleanliness and comfort have been positively noted, with guests appreciating the hotel's efforts in maintaining a pristine environment. The atmosphere is often described as quiet and relaxing, perfect for visitors in town to see family or explore New Mexico. Overall, the staff's impeccable service appears to be a standout feature at the Hilton Garden Inn Albuquerque North/Rio Rancho, leaving a lasting impression on many of its guests.
Pool
The Hilton Garden Inn Albuquerque North/Rio Rancho features a well-maintained indoor pool that is appreciated by families and guests alike. Although there are varying opinions about the size, some guests have found it to be quite large and enjoyed swimming with their children. The cleanliness and appeal of the pool area are consistently highlighted, making it a pleasant spot for daily swims. A few comments mention the water temperature, which can be slightly cool, but this does not detract from the overall enjoyment. The pool's integration with the fitness center adds to the hotel’s amenities, providing opportunities for relaxation and exercise. Despite some minor shortcomings, the pool receives positive feedback from guests, contributing to a rewarding stay at the hotel.
Yes, Hilton Garden Inn Albuquerque North/Rio Rancho has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Albuquerque North/Rio Rancho.
Yes, Hilton Garden Inn Albuquerque North/Rio Rancho welcomes dogs.
No, parking facilities aren't available at Hilton Garden Inn Albuquerque North/Rio Rancho.
Yes, Hilton Garden Inn Albuquerque North/Rio Rancho has a gym.