Staten Hotel, located in the picturesque Statenkwartier neighborhood, offers guests an excellent and convenient location. This delightful area offers easy access to both the beach and the city center of The Hague, approximately 2 to 4 kilometers away, reachable by public transport or a pleasant walk. The neighborhood is described as beautiful, safe and peaceful with a variety of restaurants, cafes and shops, making it an ideal spot for vacationers. The nearby tram and bus stops provide quick access to top attractions like the Kunstmuseum and Omniversum. Guests often appreciate the free parking and find the hotel's location an excellent value for money, whether for leisure or cultural expeditions.
A standout feature of this hotel is the breakfast experience. Guests consistently praise the fresh, delicious and varied offerings that cater to different dietary preferences, including vegan options. The breakfast buffet is noted for its wide selection and the cozy atmosphere of the dining area enhances the experience. The friendly and helpful staff ensure that breakfast arrangements meet guests' needs, making the inclusive breakfast a great value.
The rooms, while varied, are often described as spacious, clean and cozy with bright natural light and scenic views from balconies. The beds are generally comfortable and the rooms are well-furnished with charming decor. Despite some comments about outdated facilities and steep stairs, the cleanliness of the rooms is frequently highlighted, contributing to a positive stay. The rooms provide good value for money with cleanliness being remarked upon uniformly.
The staff at
Staten Hotel are commended for their exceptional warmth and hospitality. Guests note the friendly and helpful reception from the moment they arrive. Marianne, the owner, is frequently mentioned for her attentiveness and genuine kindness, creating a welcoming atmosphere. The staff's dedication to customer satisfaction significantly enhances the overall experience.
For those traveling with families,
Staten Hotel is a suitable choice. Located in a safe, family-friendly area, it offers a cozy atmosphere and spacious three-person rooms optimal for families. The family-oriented focus is evident in the breakfast offerings and the welcoming ambiance.
While the WiFi received mixed reviews with some guests experiencing poor reception, especially on the upper floors, the management appears responsive to feedback. Those needing reliable internet might benefit from staying on the lower floors or inquiring about the best locations in the hotel.
Staten Hotel's beds are typically noted for their comfort with good quality mattresses contributing to a restful sleep. Nonetheless, there were occasional remarks about the bed sizes and firmness.
Overall,
Staten Hotel provides an enjoyable experience characterized by its prime location, excellent breakfast offerings, cleanliness and exceptional staff, making it a favorable choice for a wide range of travelers.