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Summary of reviewsHotel Bergsonne Rigi offers a captivating retreat nestled high above Lake Lucerne in Rigi Kaltbad, renowned for its stunning panoramic views of the surrounding Alps and the serene lake. The hotel's elevated location provides breathtaking vistas, a key highlight for guests who seek tranquility and respite from daily life. This superb setting, close to a local train station and thermal baths, ensures accessibility while maintaining a peaceful atmosphere.
Breakfast at the hotel delights guests with a diverse and abundant selection of fresh, delicious offerings that cater to various dietary preferences, including vegetarian and vegan. The beautifully arranged breakfast, served in a dining room with stunning views, earns high praise, as do the friendly and accommodating staff who attend to guests' needs, including dietary restrictions.
The dining experience at Hotel Bergsonne Rigi is memorable, featuring a fine, sophisticated menu available on select days, praised for its quality and presentation despite its premium pricing. Warm, attentive service from hosts Pascal and Rosa enhances the dining experience, making it one of the best in Switzerland according to guests. Although dinner service is limited, the staff goes above and beyond to assist with reservations at nearby eateries, ensuring a pleasant culinary experience.
Rooms at the hotel promise stunning views and are celebrated for their cleanliness and rustic-modern charm. Recent renovations offer a blend of old-world charm with modern comforts, including high-quality furnishings and cozy ambiance. While some rooms may be small and lack air conditioning, the comfort of the beds and the peaceful environment are noted positives. The absence of an elevator may pose challenges for those with mobility issues.
The hotel excels in hospitality, with a staff dedicated to providing a warm, personal touch that makes guests feel at home. Professional and welcoming, the team is praised for their approachability and willingness to assist with local recommendations and excursions, further enhancing the guests' stay.
Families find Hotel Bergsonne Rigi an ideal choice for a serene getaway, thanks to the welcoming nature of hosts André and Jana. The tranquil rooms with stunning views create a perfect setting for relaxation, despite the limited specific activities for children within the hotel itself.
Overall, Hotel Bergsonne Rigi stands out for its exceptional cleanliness, friendly staff, and commitment to guest satisfaction, making it a reliable choice for travelers seeking comfort, tranquility, and magnificent alpine vistas. Show more
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Categories
Hotel near Ski Resorts
Situated on Rigi, this hotel provides very close access to the ski slopes. It's a great option for those wanting a ski-in/ski-out experience in a smaller, traditional ski area.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Room Types
Deluxe Room with Mountain ViewFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious double room features a wardrobe, a sofa and garden views. The unit has 1 bed.
Deluxe Room with Balcony and Lake and Mountain ViewThe spacious double room offers a wardrobe, parquet floors, a balcony with lake views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Standard Room with Lake and Mountain ViewFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room has parquet floors and features a wardrobe, heating and lake views. The unit has 1 bed.
Standard Room with Forest ViewOffering free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room features parquet floors and offers a wardrobe, heating and garden views. The unit offers 1 bed.
Deluxe Room with Lake and Mountain ViewOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious twin/double room offers a wardrobe, parquet floors and lake views. The unit offers 1 bed.
Double Room with TerraceThis double room's standout feature is the hot tub. The spacious double room offers a wardrobe, parquet floors, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Location
Nestled high above Lake Lucerne in Rigi Kaltbad, Hotel Bergsonne Rigi boasts a truly captivating location that guests find endlessly enchanting. The hotel is renowned for its breathtaking panoramic views of the surrounding mountains and serene lake. Guests frequently mention the extraordinary and dreamy vistas visible right from their comfortable rooms or the inviting hotel terrace.
The elevated position of the hotel allows it to capture the stunning beauty of the Rigi mountain world, with views stretching as far as the majestic three and four-thousand-meter peaks. Hotel Bergsonne Rigi is ideally situated for enjoying tranquil and picturesque surroundings, providing a perfect escape from the hustle and bustle of everyday life.
Guests appreciate the prime location, offering close proximity to a local train station and thermal baths, making it accessible and convenient. The recent renovations have enhanced the visual appeal of both the rooms and the restaurant, blending modern comfort with the natural allure of the landscape. With such a superb setting, the hotel's views are a consistent highlight, offering a sensational backdrop that enhances the entire stay.
Warm hospitality and a quiet, peaceful environment complete the experience, making this hotel a beloved choice for travelers seeking serenity and magnificent vistas in a beautiful alpine setting.
Breakfast
Hotel Bergsonne Rigi consistently impresses guests with its delightful breakfast offerings, which are frequently described as diverse, fresh, and abundant. The breakfast buffet leaves almost nothing to be desired, offering a hearty array of fresh products including bread, croissants, fruits, muesli, nuts, cheeses, and cold cuts. It's noted for its balance and versatility, catering to various dietary preferences including vegetarian and vegan options. Guests particularly enjoy the Nespresso coffee served alongside their morning meal. The breakfast is not only a feast for the taste buds but one for the eyes as well, as it is beautifully arranged in a dining room boasting stunning views, including a dreamy panorama over a sea of fog and Lake Lucerne. Furthermore, the friendly staff earns praise for being attentive and considerate, even accommodating individual dietary needs and allergies with precision. While a minority of guests found room for improvement, such as the omission of yogurt, the overwhelmingly positive experiences underline the exceptional quality and service that the hotel provides for their breakfast offerings.
Dinner
Nestled in a stunning high location, Hotel Bergsonne Rigi offers a memorable dining experience characterized by fine, sophisticated food that guests often describe as cooked with love. Many visitors have praised the hotel’s dinner service for its excellent four-course menu, which is only available on Fridays and Saturdays, requiring advance booking. The dinner, though sometimes perceived as pricey, is deemed well worth it, especially considering the exceptional food quality and presentation.
Guests frequently mention the warm and attentive service provided by hosts Pascal and Rosa, contributing to the overall enjoyable dining experience. The hotel’s dinner is highlighted as one of the best meals in Switzerland, crafted with skill and an eye for detail. Furthermore, dining at Hotel Bergsonne Rigi is enhanced by the breathtaking views of the lake and mountains, adding a picturesque backdrop to the tasty meals.
A hearty breakfast complements the fine dinner offerings, although the current limitations around dinner services require some planning. No dinner is currently served after breakfast, and guests need to make arrangements at nearby restaurants. Despite this, the hotel staff are notably accommodating, helping guests with reservations and recommendations to ensure they enjoy the culinary delights of the surrounding area. While the closure of nearby dining options poses challenges, guests appreciate the efforts made by the hosts to find solutions and make their stay as comfortable as possible.
Rooms
Nestled amid breathtaking mountain scenery, Hotel Bergsonne Rigi offers rooms that promise stunning views of the Alps and the serene beauty of Lake Lucerne. The accommodations are praised for their cleanliness, often highlighted as sparkling, and many guests find the decor both modern and charmingly rustic, with high-quality materials and a cozy ambiance. Several rooms feature spacious layouts and are newly renovated, retaining an old-world charm while exuding warmth through abundant woodwork.
The hotel excels in comfort, with rooms furnished to ensure guests have everything they need for a delightful stay. Visitors often note the comfortable beds and the quietness of the space, though some mention that the rooms can be a bit small, with simple bathrooms. The lack of air conditioning is noted, as is the potential challenge for those with mobility issues due to the property’s steep surroundings and absence of an elevator.
Friendly service is a hallmark, with a personal touch that enhances the staying experience. Attentive and accommodating staff, along with charming hosts, contribute to the welcoming atmosphere. While amenities are straightforward, such as a modest breakfast buffet, guests appreciate the overall value and the stunning natural vistas that dominate the landscape, making for a memorable stay.
Beds
At Hotel Bergsonne Rigi, the beds consistently shine, contributing to a delightful stay for guests. The overwhelming consensus is that the beds are not only comfortable but also come with super mattresses that enhance the sleeping experience. Many guests emphasize the comfort of both the beds and pillows, highlighting the top-notch quality. While the rooms are described as simply yet tastefully furnished, with large windows, a distinctive touch lies in how some double beds are composed of two singles joined together. Despite this, the comfort remains uncompromised. Guests occasionally mention a desire for higher bed placement to enjoy the scenic views while lying down, but overall, the focus remains on the exceptional comfort provided by the bedding.
Cleanliness
Hotel Bergsonne Rigi stands out for its exceptional cleanliness, consistently praised by guests. The rooms are described as perfectly clean and immaculately maintained, ensuring a restful stay in a clean environment. The hotel's rustic-modern aesthetic blends traditional Swiss flourishes with a cozy charm, creating an inviting atmosphere. Despite the rooms being relatively simple, they are functional, stylishly furnished, and sparkling clean. The accommodation benefits from beautiful renovations and offers breathtaking views from the terrace. The hospitality is highlighted as friendly and accommodating, contributing to an overall hospitable experience in a serene and picturesque location. The attention to detail in maintaining cleanliness is underscored by guests, making Hotel Bergsonne Rigi a reliable choice for travelers seeking comfort and tranquility.
Staff
Hotel Bergsonne Rigi stands out for its exceptional hospitality, characterized by an incredibly friendly and welcoming staff. From the moment guests arrive, they are met with a warm reception that is both accommodating and personal. The management team, including the owner Pascal, consistently goes the extra mile to ensure an inviting atmosphere, making guests feel immediately at home. The staff is not only professional but also attentive, often providing helpful advice on local excursions and dining options, further enriching the guests' experience.
A consistent theme across guest reviews is the staff's ability to create a family-like, relaxed environment while maintaining a high level of service. They are particularly noted for their approachability and willingness to engage with guests to anticipate their needs. This personal touch is complemented by practical offerings like delicious breakfasts and clean, modern rooms, contributing to an overall enjoyable stay.
The hospitality extends to families, with the staff showing particular kindness and a warm welcome to children. Whether it’s serving a cozy dinner or providing exceptional service, the team at Hotel Bergsonne Rigi works tirelessly to ensure that every guest, regardless of age, has a memorable and fulfilling visit.
Family
Hotel Bergsonne Rigi is a charming destination known for its warm, family-friendly atmosphere. Guests commonly highlight the welcoming and easygoing nature of the hosts, André and Jana, who contribute to a cozy and homely environment. The hotel is praised for being suitable for families seeking relaxation, with quiet rooms offering stunning views of Lake Lucerne, providing a perfect backdrop for unwinding after exploring the nearby hiking trails and thermal spa. The staff's friendliness and collegial approach add to the inviting experience, making it an ideal choice for families with young children looking for a serene getaway. However, visitors seeking specific activities for children might need to look beyond the hotel itself, as the primary offerings revolve around the natural beauty and tranquility of the Rigi summit area.
No, Hotel Bergsonne Rigi doesn't have any pool.
No, a spa isn't available at Hotel Bergsonne Rigi.
No, Hotel Bergsonne Rigi doesn't allow dogs.
No, parking facilities aren't available at Hotel Bergsonne Rigi.