Primo Hotel
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Summary of reviewsPrimo Hotel is a budget-friendly accommodation located in the heart of the Āgenskalns district in Riga. Its strategic location has garnered significant praise from guests for its convenience and accessibility, being well-connected to public transportation, close to Riga International Airport and a short distance from Riga's city center and the Old Town. Visitors appreciate the nearby Āgenskalns Market and various supermarkets, restaurants and shops, which add to the overall experience. The hotel provides a quiet retreat in a calm and peaceful suburban setting with free parking enhancing its convenience.
Guests have positively reviewed Primo Hotel's breakfast, noting its quality and variety. The buffet-style breakfast includes a generous selection of both sweet and savory options, which are frequently replenished to maintain freshness. Though some improvements could be made, particularly regarding the freshness of pastries and variety of fruits, the breakfast offerings generally satisfy and add value to the stay.
The hotel's rooms earn positive feedback for their cleanliness and spaciousness. Many guests appreciate the clean, cozy and comfortable environment with comfortable beds and clean linens and towels. The bathrooms, while sometimes described as old, are generally clean and well-equipped. Although some rooms could benefit from renovations and improved sound insulation, the overall atmosphere is conducive to a relaxed stay.
Cleaning standards in the hotel receive mainly positive remarks. Most guests highlight the cleanliness of rooms and common areas, although there are occasional lapses in thoroughness. The dedication of the staff in maintaining cleanliness is frequently noted and improvements in certain areas could further enhance guest satisfaction.
Primo Hotel's staff is highly praised for their exceptional service. Guests consistently commend the reception team for their friendliness, politeness and responsiveness. The staff's professionalism and competence contribute to a pleasant and enjoyable stay, making guests feel welcome and well-cared for.
Free WiFi is available, but reception quality varies. While some guests report good connectivity, others experience issues with reliability and speed, particularly on higher floors. Improvements in this area could benefit future travelers.
Parking at Primo Hotel receives positive feedback for its availability and security. While the parking areas can be tight and challenging during peak seasons, the provision of secure, free parking spaces is valued by guests.
Family-friendly amenities, including large and spacious rooms designed for family stays, make Primo Hotel appealing to guests traveling with children. The hotel maintains a child-friendly environment with certain family zones designated as non-smoking.
The hotel’s location also offers easy access to nightlife options with various bars, restaurants and the nearby Tirgus market providing ample dining and entertainment choices. However, noise from these venues and thin walls can occasionally cause disturbances.
Beds at Primo Hotel are mostly praised for their comfort, contributing positively to guests' sleep quality. Complaints about beds being too short for taller guests and pillow quality are noted but did not overwhelmingly detract from the overall experience.
As a three-star hotel, Primo Hotel delivers good value for money with its reasonable pricing and included breakfast. It meets guests' expectations with a cozy ambiance and solid standards, providing a practical and satisfying accommodation option for budget-conscious travelers.
Categories
Guests have positively reviewed Primo Hotel's breakfast, noting its quality and variety. The buffet-style breakfast includes a generous selection of both sweet and savory options, which are frequently replenished to maintain freshness. Though some improvements could be made, particularly regarding the freshness of pastries and variety of fruits, the breakfast offerings generally satisfy and add value to the stay.
The hotel's rooms earn positive feedback for their cleanliness and spaciousness. Many guests appreciate the clean, cozy and comfortable environment with comfortable beds and clean linens and towels. The bathrooms, while sometimes described as old, are generally clean and well-equipped. Although some rooms could benefit from renovations and improved sound insulation, the overall atmosphere is conducive to a relaxed stay.
Cleaning standards in the hotel receive mainly positive remarks. Most guests highlight the cleanliness of rooms and common areas, although there are occasional lapses in thoroughness. The dedication of the staff in maintaining cleanliness is frequently noted and improvements in certain areas could further enhance guest satisfaction.
Primo Hotel's staff is highly praised for their exceptional service. Guests consistently commend the reception team for their friendliness, politeness and responsiveness. The staff's professionalism and competence contribute to a pleasant and enjoyable stay, making guests feel welcome and well-cared for.
Free WiFi is available, but reception quality varies. While some guests report good connectivity, others experience issues with reliability and speed, particularly on higher floors. Improvements in this area could benefit future travelers.
Parking at Primo Hotel receives positive feedback for its availability and security. While the parking areas can be tight and challenging during peak seasons, the provision of secure, free parking spaces is valued by guests.
Family-friendly amenities, including large and spacious rooms designed for family stays, make Primo Hotel appealing to guests traveling with children. The hotel maintains a child-friendly environment with certain family zones designated as non-smoking.
The hotel’s location also offers easy access to nightlife options with various bars, restaurants and the nearby Tirgus market providing ample dining and entertainment choices. However, noise from these venues and thin walls can occasionally cause disturbances.
Beds at Primo Hotel are mostly praised for their comfort, contributing positively to guests' sleep quality. Complaints about beds being too short for taller guests and pillow quality are noted but did not overwhelmingly detract from the overall experience.
As a three-star hotel, Primo Hotel delivers good value for money with its reasonable pricing and included breakfast. It meets guests' expectations with a cozy ambiance and solid standards, providing a practical and satisfying accommodation option for budget-conscious travelers.
3-Star Hotel
Located in a quieter area of Riga, Primo Hotel offers comfortable rooms and a relaxed atmosphere. The hotel provides shuttle service, cots, and a business center, ensuring a convenient and pleasant stay.
Historic Hotel
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms?
No, some rooms only:
No, some rooms only:
Is there an extra charge?
Yes
Yes
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Primo Hotel's location garners significant praise for its convenience and accessibility. Situated in the heart of the Āgenskalns district and closely connected to public transportation, guests appreciate the ease with which they can reach Riga's city center and various tourist attractions. The hotel is also conveniently close to Riga International Airport, making it a practical choice for travelers with early flights or layovers.
A notable highlight is its proximity to the Āgenskalns Market, an architectural gem where visitors can explore local foods, drinks and a lively atmosphere. Several supermarkets, restaurants and shops are just a stone's throw away, enhancing the overall convenience. Despite its suburban setting, the area around the hotel remains calm and peaceful, offering a quiet retreat after a day exploring the bustling city.
Free parking and good public transport connections make it easy to access different parts of Riga, including the Old Town, which is around a 30-minute walk or a short bus or tram ride away. The surrounding neighborhood is noted for its safety and tranquility, providing a restful environment for guests. With a combination of good public transport, nearby amenities and a central yet peaceful neighborhood, Primo Hotel presents a balanced option for both short stays and extended visits.
Primo Hotel's breakfast receives generally favorable reviews for its quality and variety. Many guests describe it as delicious, plentiful and well-prepared, featuring a diverse selection of both sweet and savory options. The buffet-style breakfast includes offerings such as scrambled eggs, bacon, sausages, vegetables, cheeses, cold cuts, pastries, croissants, jam, cereals, fruits and more. The food is often praised for being filling and satisfying, catering to a wide range of tastes.
The majority appreciate the ample choice, noting that everything is frequently replenished to maintain freshness. While the standard fare might include typical breakfast items like scrambled eggs and cold cuts, guests find the selection good enough to suit their needs, often exceeding expectations for a hotel of this class.
However, some reviews point to areas needing improvement, such as the freshness of the pastries, the variety of fruits and the availability of certain items like cottage cheese and porridge. On the downside, a few guests noted dry or reheated scrambled eggs and limited options that can feel repetitive over longer stays. Additionally, some remarked on the need for better coffee options.
Despite these occasional shortcomings, the overall sentiment among guests is that the breakfast at Primo Hotel is a great start to the day, matching well with the price point and adding value to their stay.
Primo Hotel offers an enjoyable breakfast experience with many guests highlighting it as delicious, fantastic and well-prepared. The breakfast generally exceeds expectations with guests appreciating the abundant and tasty options, although a few noted it as simple or basic.
Dinners, however, are not available on-site. Despite this, the hotel is strategically located near a vibrant market and numerous dining establishments, which guests find convenient for their evening meals. The nearby market, in particular, is frequently recommended for its variety and quality, providing a great alternative for dinner. Additionally, there are plenty of restaurants and bistros within easy reach, ensuring that guests have a range of dining options to choose from during their stay.
Primo Hotel’s rooms generally receive positive feedback regarding cleanliness and spaciousness, which many guests appreciate. A significant number of reviews mention that the rooms are clean, cozy and comfortable. The beds are often noted as comfortable and the provided bed linens and towels are also marked for their cleanliness.
The bathrooms, although sometimes mentioned as old, are typically clean and equipped with necessary amenities like hot water showers and bathtubs, adding to the guests' comfort. Some rooms boast a large size, suitable for families and offer a calm and warm environment, which contributes to a relaxed stay.
On the downside, several guests point out that some rooms are in need of renovation with worn-out furniture and outdated decor. Issues such as thin walls leading to poor sound insulation and occasional problems with room temperature regulation—rooms being too hot or cold—are also noted. Comments about noise from the hallways or outside traffic can be found, alongside complaints regarding minor maintenance needs, like doors not closing properly or insufficient room lighting.
While cleanliness is frequently praised, there are occasional mentions of rooms having missed spots or finding dust and foreign hair. Despite these issues, the hotel provides a variety of amenities, including free internet and well-equipped rooms, which align well with its practical and comfortable environment.
Overall, Primo Hotel's rooms are described as spacious, clean and mostly comfortable, making it a good value for travelers who prioritize these aspects during their stay.
Many guests at Primo Hotel have left mixed reviews regarding the beds. Positively noted, the majority of feedback highlights the beds as comfortable, cozy and warm, contributing to a generally good sleep experience. Guests appreciated the firm mattresses with several pointing out their specific satisfaction with the comfort and cleanliness of the bedding. Large, queen-size and double beds have been particularly well-received, providing ample space for restful sleep.
On the downside, there are recurring comments about the beds being too short for taller guests and some issues with pillow quality with mentions of pillows being too small, old or sunken. Additionally, a few reviews pointed out uncomfortable or hard beds, beds that vibrate when trams pass and reports of occasional cleanliness issues, such as a bed smelling or a dead fly found in the bed.
Despite some criticisms, many visitors found the beds overall comfortable, contributing positively to their stay at the hotel. The reception staff were frequently complimented for being friendly and helpful, enhancing the overall experience, even if some amenities fell short.
Primo Hotel receives mixed reviews regarding its cleanliness, but the majority of comments point out positive aspects. Most guests remark that the rooms and bathrooms are generally clean, tidy and well-maintained with some even describing the cleanliness as up to standard or perfect. Clean towels, bedding and well-kept common areas are frequently mentioned, contributing to the overall impression of a clean environment. Daily thorough cleaning practices are appreciated by many, as they ensure that rooms are kept fresh and in good shape.
However, some reviews point out areas where cleanliness could be improved. Issues like mold in the bathrooms, dusty surfaces, dirty carpets and rooms not being cleaned regularly were noted by some guests. Specific complaints also include visible stains on towels, a buildup of soap scum and occasional lapses in the thoroughness of cleaning. Some guests faced discomfort due to dusty ventilation covers and lack of proper daily cleaning in their rooms.
Overall, while Primo Hotel generally appears to maintain a good standard of cleanliness, there are occasional lapses that could affect a guest's experience. This suggests that while the hotel's cleaning standards are mostly reliable, there is room for improvement to ensure consistent satisfaction across all rooms and facilities.
Primo Hotel receives high praise for its exceptional staff, who are frequently described as friendly, helpful and accommodating. Guests consistently highlight their positive experiences with the reception team, noting their friendliness, politeness and willingness to assist with any needs. The staff's responsiveness and attentiveness contribute to an excellent customer service experience, making guests feel welcomed and well-cared for during their stay. Their professionalism and competence, particularly in handling foreign languages, are also commended. Overall, the hotel's dedicated team plays a significant role in ensuring a pleasant and enjoyable stay for its guests.
Visitors to Primo Hotel have expressed mixed experiences regarding the WiFi service with the most common feedback highlighting issues with its reliability and strength. Some guests appreciated the free WiFi and noted it worked well with a few mentioning good and great connections. However, there were numerous reports of poor quality, slow speeds and frequent disconnections, particularly on the upper floors, such as the fifth and sixth. Several guests encountered intermittent signals and found the internet connection to be substandard, complicating their stay if they needed consistent access. The WiFi was often described as weak, spotty and unreliable with a few mentions of the connection system being overly complicated. Although there were positive experiences, the overarching sentiment suggests that the hotel's internet service could benefit from significant improvements to meet the needs of future travelers.
Primo Hotel offers an appealing range of parking options that have generally received positive feedback from guests. Many reviewers appreciated the availability of free parking, noting that it is a significant perk. Secure and private parking spaces are featured, providing peace of mind for those traveling by car or motorcycle. Guests often mentioned the convenience of parking in the courtyard or right in front of the hotel, making it easier to access their vehicles.
However, the parking situation can sometimes be challenging due to limited spaces, especially during peak seasons. The parking lot is described as small and cramped by some, causing difficulty in finding a spot when the hotel is busy. Despite these issues, there are instances where hotel staff prove helpful in pointing out suitable parking areas. In addition, off-street parking options nearby offer alternatives when the hotel's parking lot is full.
Overall, while the tight parking space could be improved, the provision of free and secure parking remains a significant advantage for guests choosing to stay at Primo Hotel.
Primo Hotel offers a range of family-friendly amenities that make it an appealing choice for those traveling with children. The hotel provides large, spacious rooms specifically designed for family stays, accommodating up to five members comfortably. Guests appreciate the family-oriented atmosphere and the availability of family rooms, which are often described as luxurious and sufficient in size.
Families are glad to note the hotel's flexibility, such as allowing belongings to be left before check-in. The premises are generally child-friendly with kids often seen running around and enjoying their stay. However, the hotel has a strict non-smoking policy in family zones, ensuring a safe environment for children.
Despite the numerous positives, some guests have noted that the family rooms could benefit from more thoughtful amenities, such as night lights and additional outlets near the beds for small children. While the overall dining experience is good, breakfast options could be improved to better cater to young kids with concerns about the limited number of high chairs and specific food options for children.
Overall, guests find Primo Hotel to be a comfortable and accommodating choice for families, offering pleasant stays at reasonable prices.
Primo Hotel offers a convenient location for guests seeking easy access to nightlife options. Adjacent to the hotel, there are numerous bars and restaurants, providing plenty of dining and entertainment possibilities. The nearby Tirgus market is especially noteworthy, offering a vibrant atmosphere and an array of highly recommended dining options, making it a great spot for dinner.
However, guests should be mindful of potential noise issues. The hotel can be quite noisy at night due to activity from adjoining nightlife venues and the livelier groups staying on-site. Additionally, thin walls and insufficient sound insulation may lead to disturbances from noisy neighbors and street noise. Despite these drawbacks, the area's lively atmosphere remains a highlight for those looking to explore the local nightlife.
Primo Hotel offers a budget-friendly option for travelers, delivering good value for money with its reasonable pricing and included breakfast. As a three-star establishment, it meets expectations with its solid and appropriate standards. Guests appreciate its cozy ambiance and modest prices, making it a practical choice for those seeking affordable accommodation.
The breakfast receives favorable remarks for its variety and adequacy, even though some found it repetitive. Cleanliness is generally satisfying for its category and the hotel maintains a fair price-to-quality ratio, often exceeding expectations for its three-star classification.
However, there are some drawbacks to note. The sound insulation is poor with thin walls leading to noise disturbances from neighboring rooms and hallways. The bathroom facilities also have issues, such as cold temperatures, a lack of floor wear and occasional non-functional showers. Despite these shortcomings, the hotel remains a straightforward and uncomplicated option for budget-conscious guests.
Primo Hotel caters well to business travelers, offering a conducive business-like setting with quiet rooms ideal for work. The hotel provides great and good wifi, essential for business guests, although there are occasional issues with internet connectivity. The staff are polite and attentive and the hotel grants flexibility with check-ins and reservations. Guests can leave their belongings at the hotel before check-in, adding convenience to their stay. The location is favorable for business needs and parking is available and prompt. Overall, Primo Hotel is noted for a good price-quality ratio considering its suitable amenities for business travelers, despite some intermittent internet issues.
Primo Hotel stands out for its accessibility features tailored to guests with disabilities. The hotel offers accessible bathtubs and bathrooms, ensuring that all guests can comfortably attend to their needs. The climate within the hotel is consistently described as comfortable and warm. Its strategic location is also a highlight, being adjacent to both tram and bus stops, making it easy for guests to use public transportation. This accessibility extends to those traveling for business purposes with the convenient location being a strong advantage. Additionally, parking by the entrance provides further ease for those driving. However, there are some areas for improvement, such as the provision of more pillows and child chairs. Overall, the hotel's accessibility and proximity to transport make it a suitable option for travelers with disabilities.
Primo Hotel, while housed in an old building, offers a convenient location for those interested in exploring historic sites. It is situated close to various historic nearby landmarks and just a short walk from a historic precinct. The hotel is easily accessible from the old town by foot, allowing guests to enjoy pleasant walks to the city center. Despite being amongst unremarkable buildings, the area also features many modern cafes. Additionally, the hotel is near an exhibition place and market, adding to its overall convenience.
Primo Hotel accommodates guests traveling with pets, making it pet-friendly and welcoming towards dogs. It is possible to stay with dogs and they are openly accepted. Pets are allowed in the rooms, although there is a nightly fee of 15 euros for each dog. Discounts are available for guests who stay a week with their pets. However, non-smoking rooms might have a lingering smell due to previous smokers. Overall, Primo Hotel is a convenient choice for those who wish to travel with their dogs.
Location Show Map
Location
A notable highlight is its proximity to the Āgenskalns Market, an architectural gem where visitors can explore local foods, drinks and a lively atmosphere. Several supermarkets, restaurants and shops are just a stone's throw away, enhancing the overall convenience. Despite its suburban setting, the area around the hotel remains calm and peaceful, offering a quiet retreat after a day exploring the bustling city.
Free parking and good public transport connections make it easy to access different parts of Riga, including the Old Town, which is around a 30-minute walk or a short bus or tram ride away. The surrounding neighborhood is noted for its safety and tranquility, providing a restful environment for guests. With a combination of good public transport, nearby amenities and a central yet peaceful neighborhood, Primo Hotel presents a balanced option for both short stays and extended visits.
Breakfast
The majority appreciate the ample choice, noting that everything is frequently replenished to maintain freshness. While the standard fare might include typical breakfast items like scrambled eggs and cold cuts, guests find the selection good enough to suit their needs, often exceeding expectations for a hotel of this class.
However, some reviews point to areas needing improvement, such as the freshness of the pastries, the variety of fruits and the availability of certain items like cottage cheese and porridge. On the downside, a few guests noted dry or reheated scrambled eggs and limited options that can feel repetitive over longer stays. Additionally, some remarked on the need for better coffee options.
Despite these occasional shortcomings, the overall sentiment among guests is that the breakfast at Primo Hotel is a great start to the day, matching well with the price point and adding value to their stay.
Dinner
Dinners, however, are not available on-site. Despite this, the hotel is strategically located near a vibrant market and numerous dining establishments, which guests find convenient for their evening meals. The nearby market, in particular, is frequently recommended for its variety and quality, providing a great alternative for dinner. Additionally, there are plenty of restaurants and bistros within easy reach, ensuring that guests have a range of dining options to choose from during their stay.
Rooms
The bathrooms, although sometimes mentioned as old, are typically clean and equipped with necessary amenities like hot water showers and bathtubs, adding to the guests' comfort. Some rooms boast a large size, suitable for families and offer a calm and warm environment, which contributes to a relaxed stay.
On the downside, several guests point out that some rooms are in need of renovation with worn-out furniture and outdated decor. Issues such as thin walls leading to poor sound insulation and occasional problems with room temperature regulation—rooms being too hot or cold—are also noted. Comments about noise from the hallways or outside traffic can be found, alongside complaints regarding minor maintenance needs, like doors not closing properly or insufficient room lighting.
While cleanliness is frequently praised, there are occasional mentions of rooms having missed spots or finding dust and foreign hair. Despite these issues, the hotel provides a variety of amenities, including free internet and well-equipped rooms, which align well with its practical and comfortable environment.
Overall, Primo Hotel's rooms are described as spacious, clean and mostly comfortable, making it a good value for travelers who prioritize these aspects during their stay.
Beds
On the downside, there are recurring comments about the beds being too short for taller guests and some issues with pillow quality with mentions of pillows being too small, old or sunken. Additionally, a few reviews pointed out uncomfortable or hard beds, beds that vibrate when trams pass and reports of occasional cleanliness issues, such as a bed smelling or a dead fly found in the bed.
Despite some criticisms, many visitors found the beds overall comfortable, contributing positively to their stay at the hotel. The reception staff were frequently complimented for being friendly and helpful, enhancing the overall experience, even if some amenities fell short.
Cleanliness
However, some reviews point out areas where cleanliness could be improved. Issues like mold in the bathrooms, dusty surfaces, dirty carpets and rooms not being cleaned regularly were noted by some guests. Specific complaints also include visible stains on towels, a buildup of soap scum and occasional lapses in the thoroughness of cleaning. Some guests faced discomfort due to dusty ventilation covers and lack of proper daily cleaning in their rooms.
Overall, while Primo Hotel generally appears to maintain a good standard of cleanliness, there are occasional lapses that could affect a guest's experience. This suggests that while the hotel's cleaning standards are mostly reliable, there is room for improvement to ensure consistent satisfaction across all rooms and facilities.
Staff
Wi-Fi
Parking
However, the parking situation can sometimes be challenging due to limited spaces, especially during peak seasons. The parking lot is described as small and cramped by some, causing difficulty in finding a spot when the hotel is busy. Despite these issues, there are instances where hotel staff prove helpful in pointing out suitable parking areas. In addition, off-street parking options nearby offer alternatives when the hotel's parking lot is full.
Overall, while the tight parking space could be improved, the provision of free and secure parking remains a significant advantage for guests choosing to stay at Primo Hotel.
Family
Families are glad to note the hotel's flexibility, such as allowing belongings to be left before check-in. The premises are generally child-friendly with kids often seen running around and enjoying their stay. However, the hotel has a strict non-smoking policy in family zones, ensuring a safe environment for children.
Despite the numerous positives, some guests have noted that the family rooms could benefit from more thoughtful amenities, such as night lights and additional outlets near the beds for small children. While the overall dining experience is good, breakfast options could be improved to better cater to young kids with concerns about the limited number of high chairs and specific food options for children.
Overall, guests find Primo Hotel to be a comfortable and accommodating choice for families, offering pleasant stays at reasonable prices.
Nightlife
However, guests should be mindful of potential noise issues. The hotel can be quite noisy at night due to activity from adjoining nightlife venues and the livelier groups staying on-site. Additionally, thin walls and insufficient sound insulation may lead to disturbances from noisy neighbors and street noise. Despite these drawbacks, the area's lively atmosphere remains a highlight for those looking to explore the local nightlife.
3 Star
The breakfast receives favorable remarks for its variety and adequacy, even though some found it repetitive. Cleanliness is generally satisfying for its category and the hotel maintains a fair price-to-quality ratio, often exceeding expectations for its three-star classification.
However, there are some drawbacks to note. The sound insulation is poor with thin walls leading to noise disturbances from neighboring rooms and hallways. The bathroom facilities also have issues, such as cold temperatures, a lack of floor wear and occasional non-functional showers. Despite these shortcomings, the hotel remains a straightforward and uncomplicated option for budget-conscious guests.
Business
Accessible
Historic
Dog Friendly
No, Primo Hotel doesn't have any pool.
No, a spa isn't available at Primo Hotel.
Yes, Primo Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Primo Hotel.
No, Primo Hotel doesn't have a gym.
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