4-Star HotelSummary of reviews related to the '4 Star' categoryThe Hilton Richmond Hotel & Spa/Short Pump Town Center is generally a comfortable and pleasant stay. Despite a few guests being disappointed and considering it unimpressive, the majority enjoyed their stay and found it to be a good hotel overall. The staff was kind and helpful despite some facilities lacking. It is a great price for a better experience than budget "suite" hotels. While some guests were hoping for more from a "four star" hotel, they still had a great stay and found it to be a quick trip.
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