NOX Richmond

Richmond 51.45770400, -0.30506900 , 3 Petersham Road (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsNOX Richmond offers a commendable stay with several standout features primarily highlighted by guests in their reviews. The hotel benefits from an exceptional location in the heart of Richmond, offering picturesque views and easy access to various attractions, dining options and public transport. Guests appreciate the facility's modern and well-maintained environment including amenities like smart TVs, air conditioning and kitchenettes.

The cleanliness and modern decor are recurrently commended with the hotel maintaining high standards through meticulous housekeeping. The overall environment is described as fresh and inviting, complemented by a proactive and friendly staff that adds significant value to the guest experience. The team, praised for their warm and professional demeanor, ensures an efficient check-in and check-out experience while maintaining a welcoming atmosphere.

Rooms, despite being compact, are designed to be functional and stylish, featuring kitchenettes that many guests find useful for short stays. This convenience extends to meal preparations with kitchen facilities making it easy to cook dinner. Beds receive mixed reviews mainly concerning their size, but the comfort level and cleanliness of the bedding are generally appreciated.

Although WiFi connectivity experiences are mixed, many guests find the internet service to be adequate for typical usage with some enjoying the modern smart amenities provided. Family amenities are well-regarded, making the hotel a suitable choice for those traveling with children.

NOX Richmond is described as a great value for money, particularly suitable for short stays. While the compact room size and occasional noise issues are noted, the hotel's prime location, clean facilities and excellent service make it a desirable choice for many travelers seeking a convenient and comfortable stay in Richmond.
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Aparthotel with Rooms With Jacuzzi / Hot-tub

Aparthotel Taking Steps Towards Sustainability

Aparthotel with Free Wi-Fi

Small Aparthotel

3-Star Aparthotel

Room Types
Double Room Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. Meals can be prepared in the well-fitted kitchenette, which has a stovetop, a refrigerator, kitchenware and a microwave. This double room has air conditioning, a wardrobe, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 1 bed.

Double Studio with Jacuzzi (Lower Ground floor) Providing free toiletries, this studio includes a private bathroom with a shower, a hairdryer and slippers. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a microwave. This studio features air conditioning, a wardrobe, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 1 bed.

Small Double Room Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. This double room has air conditioning, a wardrobe, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 1 bed.

Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This triple room has air conditioning, flat-screen TV with streaming services, an inner courtyard view, as well as chocolate for guests. The unit has 2 beds.

Double Room with River View Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This double room has air conditioning, flat-screen TV with streaming services, river views, as well as chocolate for guests. The unit has 1 bed.

Small Double Room with River View Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This double room has air conditioning, flat-screen TV with streaming services, river views, as well as chocolate for guests. The unit has 1 bed.

Guest Reviews
8.0
Very Good
Location
The NOX Richmond boasts an exceptional location in the heart of Richmond, providing guests with easy access to a variety of attractions and amenities. The hotel's proximity to the River Thames, Richmond Hill and Richmond Bridge offers picturesque views and a serene environment. It is conveniently situated within walking distance of the train station, making it an ideal base for exploring both central London and Surrey.

The central placement means plenty of restaurants, cafes, shops and pubs are just steps away, adding convenience and variety for dining and leisure. Guests appreciated the modern and well-maintained facilities, noting the cleanliness, contemporary decor and the array of in-room amenities, including smart TVs, air conditioning and even kitchenettes in some rooms.

With excellent transport links, the NOX Richmond is also well-positioned for sightseeing and other activities in the larger London area, including quick commutes to Heathrow Airport and London’s city center. This hotel combines great value with a prime location, making it a desirable choice for travelers looking to enjoy the charms of Richmond with the convenience of quick access to the city.

Dinner
NOX Richmond offers convenient kitchen facilities that allow guests to prepare their own meals, which many find particularly useful for cooking dinner. The clean, modern rooms are equipped with compact kitchen areas that include everything needed for a short stay, making it easy to whip up a quick lunch or dinner. Guests appreciate having the option to cook, as well as the addition of a TV in the room for some entertainment while dining. Although there is no dedicated lounge or bar area for having a coffee in the morning or a drink at night, the kitchenette amenities provide a practical and efficient solution for dining within the room. Additionally, the hotel's location boasts nearby restaurants, offering a variety of dining options just steps away.

Rooms
The guest reviews for NOX Richmond highlight a mix of positive and critical feedback concerning the rooms. Many guests appreciated the modern, clean and well-designed rooms, noting their compact yet functional layout. The rooms were equipped with handy amenities such as kitchenettes, fridges, microwaves and kettles, making short stays convenient. Some found the decor stylish and the beds comfortable with housekeeping maintaining high cleanliness standards.

However, a recurring theme is the small size of the rooms, which some found cramped, especially if shared by two people. Issues with noise from neighboring rooms and the road were frequently mentioned. While the rooms were often described as cosy and compact, the lack of soundproofing and some maintenance issues, such as ineffective air conditioning and problematic plumbing, detracted from the experience for some guests.

Nonetheless, the overall sentiment points to the hotel being a good value for its price given its prime location and modern facilities. The efficient use of space in the rooms is a notable positive, but potential guests should be aware of the compact nature and possible noise disturbances.

Beds
NOX Richmond's beds receive mixed reviews from guests with a predominant emphasis on their comfort. Many guests consistently highlight the comfort of the beds, often describing them as extremely comfortable, very comfy and conducive to a good night's sleep. Clean and stylish bedding further enhances the appeal, contributing to an overall positive sleeping experience.

However, a recurring point of contention among guests is the size of the beds. A significant number of reviews mention that the beds are small, narrow and occasionally too short, particularly for taller individuals or couples used to larger beds. Phrases such as 'small double bed', 'tiny bed' and 'too narrow for two people' are frequently noted, indicating that bed dimensions may not meet the expectations of all guests.

Despite the size concerns, the majority find the beds comfortable and appreciate the cleanliness and quality of the linens. For travelers prioritizing comfort over size, NOX Richmond appears to be a satisfactory choice, although those requiring more space may find the bed dimensions less than ideal.

Cleanliness
NOX Richmond garners strong praise for its exceptional cleanliness. Guests consistently mention the spotless condition of the rooms and the hotel overall with many highlighting the modern, stylish decor that complements the pristine environment. The facilities receive high marks for being well-maintained and thoughtfully designed, ensuring guest comfort. The daily cleaning service is frequently acknowledged for its meticulous attention to detail, providing fresh towels and well-equipped spaces. The compact and functional kitchenette also stands out for meeting guests' needs efficiently. Despite a few isolated remarks about cleanliness issues, such as occasional stained sheets or unpleasant towel odors, the overwhelming consensus is that the hotel is incredibly clean and comfortable. The newness of the building further adds to its appeal, creating a fresh and inviting atmosphere. The hotel's excellent location, combined with its clean, modern amenities, makes it a preferred choice for travelers seeking a tidy and stress-free stay.

Staff
The staff at NOX Richmond consistently receive high praise for their friendliness, helpfulness and professionalism. Many guests commend the reception team for being especially lovely, warm and efficient, making both check-in and check-out processes smooth and effortless. The front desk staff are frequently noted for their welcoming demeanor with several mentions of them being accommodating and attentive to guests' needs. The cleaning staff also receive positive remarks for being nice and professional. Despite an occasional comment about less friendly or dismissive behavior, the overwhelming sentiment is that the staff are superbly friendly, kind and ready to help. Guests particularly appreciate the thoughtful and respectful service, contributing significantly to their positive experiences at the hotel. The staff’s ability to remain jolly and organized even during busy times, like Christmas Day, further highlights their commendable service standards. Overall, the employees at NOX Richmond are a vital part of its charming and inviting atmosphere.

Wi-Fi
NOX Richmond's WiFi service has garnered mixed feedback from guests. Many guests highlighted a strong and reliable WiFi connection, making it easy to connect and use for various needs. The WiFi was often described as being good and stable with several guests specifically mentioning the strong signal. Furthermore, the property features modern amenities like smart televisions and smart mirrors in the bathrooms, which were appreciated by many.

However, there were also some complaints about the WiFi. A few guests encountered issues such as weak signals, slow internet speed and occasional unreliability. Some mentioned that streaming was not possible due to poor WiFi performance. Additionally, there were instances where the TV stopped connecting to the WiFi altogether.

In sum, while many have had positive experiences with the WiFi at NOX Richmond, there are occasional connectivity issues that might affect online activities.

Family
NOX Richmond has earned praise for its family-friendly atmosphere, suited perfectly for guests traveling with children. Guests have highlighted the family room facilities and the suitability of the hotel for family stays. The presence of kid-friendly amenities and a family-friendly environment makes it a great spot for a family trip. The shared kitchen is noted as a useful feature, enhancing convenience for families.

In addition to the welcoming accommodations, the hotel's location in a quiet neighborhood, yet close to the metro, offers ease of access to various family activities around the area. Families have had exceptional experiences with some even mentioning special touches like birthday surprises.

However, it's worth noting that noise issues due to thin walls, disruptions from nearby pubs and ongoing refurbishments have occasionally disturbed sleep. Despite these challenges, the staff's pleasant and efficient service shines through, catering to the needs of families and creating a friendly atmosphere.

3 Star
Located in a convenient area with easy access to various places, NOX Richmond offers a satisfactory stay characterized by good value for money, making it an ideal choice for short stays. The rooms, though small and simple, boast new decor and modern touches. The space is well-optimized and equipped with essential amenities, including a kitchenette ideal for cooking dinner, a nice shower and a comfortable bed.

Guests appreciate the clean surroundings and ambiance, remarking that the facilities, while basic, meet the needs for short-term stays with the added bonus of being affordable. The hotel offers good rates and the necessary amenities for a comfortable stay, although it’s noted there is no lift available, which could be a drawback for some guests.

Overall, the hotel’s three-star pricing and facilities are adequate with an internet speed that meets expectations. Guests have had positive experiences and would recommend and repeat their stay, highlighting the great value, clean modern rooms and good location. NOX Richmond is perfect for a one or two-night stay but might not be ideal for longer family vacations.


No, NOX Richmond doesn't have any pool.

No, a spa isn't available at NOX Richmond.

No, NOX Richmond doesn't allow dogs.

No, parking facilities aren't available at NOX Richmond.

No, NOX Richmond doesn't have a gym.

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