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Summary of reviewsIndaba Lodge Hotel Richards Bay is widely praised for its picturesque location in a safe suburb, offering easy access to the ocean, restaurants, shops, and local amenities, which create a serene and convenient environment for guests. The hotel's surroundings provide a peaceful retreat with beautiful views, while the warmth and friendliness of the staff amplify the welcoming atmosphere, making it a favored choice for those visiting the area.
Guests frequently commend the spacious, clean, and cozy rooms, finding comfort in the quality bedding and overall neatness. While some visitors noted room updates could enhance their experience, the general impression remains positive. The family-friendly environment, with its comfortable accommodations and close proximity to the beach and shops, positions the hotel as an ideal choice for families seeking a relaxing escape.
The hotel's breakfast offerings receive both praise for their taste and criticism for the limited variety, with some guests hoping for a broader selection and better value. However, the attentive service of the kitchen staff positively influences the dining experience. The pool area serves as a delightful addition for relaxation, though some inconsistencies in cleanliness were noted.
Staff at Indaba Lodge Hotel stand out for their exceptional service, consistently described as friendly and eager to assist. The attentive reception and housekeeping teams, along with specific mentions of exemplary staff members, greatly contribute to the overall hospitable atmosphere. While the free WiFi and breakfast offerings have room for improvement, the staff's dedication ensures a generally positive stay.
In summary, the mix of strategic location, comfortable accommodations, and excellent service crafts a largely satisfying experience at the Indaba Lodge Hotel Richards Bay, with opportunities for enhancement in breakfast variety, WiFi consistency, and room updates. Show more
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Categories
Hotel with Parking
The Indaba Lodge Hotel in Richards Bay provides included parking. It also offers additional features such as a pool and spa facilities.
Accessible Hotel
This hotel is accessible and provides wheelchair accessible rooms. It also features an elevator for ease of movement between floors and offers accessible parking.
Hotel with Gym
Indaba Lodge Hotel Richards Bay offers guests access to a fitness center.
3-Star Hotel
This hotel offers spacious, air-conditioned rooms with satellite TV, writing desks, and tea/coffee makers. It features an outdoor pool and an elegant restaurant, providing a comfortable and convenient stay. Its location is accessible and welcoming.
Hotel with Outdoor Pool
Indaba Lodge Hotel Richards Bay features an outdoor pool and is located directly on Richards Bay. The hotel offers spacious rooms with free WiFi and has an elegant on-site restaurant. Guests can also benefit from a full-service spa and fitness center.
Hotel near Golf Courses
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Room Types
Standard Double RoomThis air-conditioned room is equipped with satellite TV and en-suite bathroom.
Double or Twin RoomThis air-conditioned room is equipped with satellite TV and en-suite bathroom.
SuiteThis Suite features a separate lounge area.
Please note that the Suite rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).
Standard King RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.
Deluxe Queen RoomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Family RoomThis air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony.
Guest Reviews
6.9
Rated
Location
Nestled in a picturesque and safe suburb of Richards Bay, Indaba Lodge Hotel boasts a prime location that guests repeatedly praise. Its easy-to-find position provides convenient access to the serene shores of the ocean, making it an ideal choice for beach lovers. Visitors appreciate being just a short distance from an array of good restaurants, shops, and takeaways, enhancing the overall convenience. The quiet surroundings offer a peaceful retreat with beautiful views, adding to the lodge’s appeal. Guests also commend the proximity to local amenities and the warm, friendly staff who contribute to a welcoming atmosphere. Overall, the hotel's strategic location offers an excellent blend of tranquility and accessibility, making it a favored choice for many staying in Richards Bay.
Breakfast
The breakfast experience at Indaba Lodge Hotel Richards Bay is a mixed bag, with a notable amount of praise for its delicious offerings. Many guests have enjoyed a satisfying breakfast, often describing it as very delicious, fresh, and tasty. The attentive and friendly staff contribute positively to the breakfast atmosphere, with some reviewers noting the exceptional effort by the kitchen team to ensure a comfortable stay.
Despite these positives, several guests have expressed concerns regarding the limited variety available at the breakfast buffet. A recurring theme in the reviews is the desire for a broader selection, with specific comments about the lack of sausage options and some items that tasted below par. Additionally, timing issues around breakfast readiness have been mentioned. There is a sentiment that the breakfast could be improved to meet higher expectations, with mentions of substandard choices impacting overall satisfaction. Pricing has been highlighted as a concern by some guests, noting the expense of the meals and a preference for buffet charges to be settled at check-out.
In the context of the hotel's favorable location, breakfast remains an area where improvements could enhance guest satisfaction, addressing variety and meeting expectations in both quality and service.
Rooms
Indaba Lodge Hotel Richards Bay offers rooms that are consistently praised for their spaciousness, often making guests feel right at home. Cleanliness is a frequent highlight, with many visitors finding the rooms cozy and neat. Comfortable beds add to the positive experience, with some guests particularly enjoying the exceptional quality of the bedding. The location of the hotel is convenient and accessible, making it a welcoming choice for travelers interested in nearby activities.
On the downside, some guests found the rooms in need of updates, noting issues like outdated facilities and malfunctioning air conditioners. A few reviews mention cleanliness concerns, such as stained sheets and minor maintenance problems in bathrooms. Occasional complaints about a stale odor and the absence of amenities like minibar fridges were noted. Despite these areas for improvement, the overall comfort and large size of the accommodations appear to provide a satisfactory experience for many visitors.
Beds
Indaba Lodge Hotel Richards Bay seems to offer a mixed experience when it comes to bedding, though the overall feedback leans positively. Many guests appreciate the comfortable beds, describing them as very comfortable and even exceptionally so, highlighting the hotel's ability to provide restful nights. The size of the beds also receives favorable mentions, adding to the comfort level. The soft pillows contribute to the cozy sleeping environment, complementing the clean and spacious rooms.
However, some guests express dissatisfaction, noting issues with bed springs and outdated bedding, which detract from the comfort. There are isolated incidents of beds being either too small or becoming unsteady against the headboard, leading to discomfort for some guests. These experiences vary, but the generally favorable remarks about the beds and supportive staff seem to assure a pleasant stay.
The friendly staff enhances the lodging experience, offering a warm and welcoming atmosphere. Guests also enjoy a satisfying breakfast at the hotel, adding to the positive impression alongside the comforting beds. While there are areas for improvement, especially concerning linens and certain bed conditions, the hotel succeeds in creating a comfortable and enjoyable stay for most visitors.
Cleanliness
Indaba Lodge Hotel Richards Bay displays a mix of impressions regarding cleanliness. On the positive side, many guests appreciate the hotel's clean and well-maintained environment, highlighting the friendly and welcoming staff that contribute to a pleasant stay. Several reviews praise the exceptional cleanliness and comfort of the rooms, noting that the property offers a peaceful setting that enhances the overall experience.
However, there are notable concerns that need addressing. Several guests reported issues such as stained linens, dusty furniture, and dirty carpets, indicating that housekeeping could be improved. Some specific areas like couches and corridors were mentioned as needing urgent attention. These issues, along with occasional unclean bathrooms and malfunctioning amenities, detract from the overall impression of the property’s tidiness.
Overall, while many guests find the hotel clean and comfortable, there is room for improvement in consistency and thoroughness in maintaining the hotel's cleanliness standards. Addressing these concerns could elevate the experience for future visitors.
Staff
The Indaba Lodge Hotel Richards Bay consistently receives commendations for its exceptional staff, praised for their warmth and eagerness to assist guests. Many reviews highlight the friendly and welcoming demeanor of the front desk and reception team, with special mentions of Amanda who shines for her outstanding service. Guests frequently note the staff's ability to address concerns and provide solutions, creating a hospitable atmosphere that sets a positive tone for their stay. The housekeeping and kitchen staff are acknowledged for their attentiveness and efficiency, adding to the pleasant experience. While the restaurant and bar staff occasionally receive criticism, the overarching sentiment remains positive, showcasing a spirit of excellency and dedication within the hotel, from accommodating guest requests to quick responses on minor issues.
Wi-Fi
The WiFi experience at Indaba Lodge Hotel Richards Bay comes with mixed reviews from guests. While some visitors have found the WiFi stable and sufficient for activities such as streaming videos without any issues, others have encountered challenges with the connection. Unfortunately, multiple guests reported poor connectivity or even an inability to pick up the signal in their rooms. Some reviews noted struggles with connecting due to WiFi passwords not working or the network being down entirely. Although the WiFi signal has been described as okay by some, overall, it seems there is room for improvement in ensuring a consistently reliable internet experience for all visitors.
Pool
Indaba Lodge Hotel in Richards Bay offers a pool area that many guests find ideal for outdoor relaxation. Its strategic location in the suburbs provides easy access to both the beach and essential shops, making it convenient for visitors. Guests appreciate the pool as a pleasant addition to their stay, enhancing the overall experience, especially when the sea conditions are not favorable for swimming. Reviews are mixed with some patrons finding the pool well-maintained and enjoyable, while others noted cleanliness issues that affected their use of the facility. Despite these occasional concerns, the combination of the pool, a satisfying breakfast, and room cleanliness seem to contribute positively to the overall hotel experience.
Family
Nestled in the suburbs, Indaba Lodge Hotel Richards Bay offers a family-friendly getaway with a welcoming atmosphere. Its close proximity to the beach and essential shops adds convenience for those traveling with children. Families can enjoy the hotel’s well-maintained facilities, which are ideal for family vacations. Guests appreciate the spacious, clean, and comfortable family rooms, ensuring a restful stay. While some room maintenance issues were noted, the overall positive experience makes it a great choice for families seeking a relaxing escape.
Yes, Indaba Lodge Hotel Richards Bay has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Indaba Lodge Hotel Richards Bay.
No, Indaba Lodge Hotel Richards Bay doesn't allow dogs.
Yes, parking facilities are available at Indaba Lodge Hotel Richards Bay.