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Summary of reviewsUp Motel has garnered favorable reviews, particularly for its prime location, excellent amenities and overall comfort. Situated with exceptional accessibility, the motel is perfect for both leisure and business travelers, offering proximity to fast highways and easy access to events like concerts at Eurobike Arena. Guests appreciate the clean and comfortable environment, along with the added convenience of services such as coffee availability and attentive staff. While the heater's slow warm-up was a minor issue, it didn't overshadow the high levels of satisfaction expressed by most visitors who enjoyed the peaceful and quiet setting.
Breakfast at Up Motel is generally well-received with praises for its taste, freshness and simplicity. Items like coffee and juice have been noted as highlights. Despite some negative feedback regarding limited options and occasional service delays, the majority of guests find the breakfast offerings satisfying and worthwhile, complimenting the cleanliness and comfort of the dining area.
The guest rooms are another positive aspect, valued for their cleanliness and modern amenities with many describing them as spacious, comfortable and elegantly decorated. A few reservations about room size discrepancies and noise insulation were mentioned, but on the whole, visitors feel they receive excellent value for their money.
Cleanliness, while mostly praised, has received mixed reviews. Many guests commend the motel’s high standards and cozy ambiance, but some have encountered issues like dirty rooms, stained towels and lapses in housekeeping, indicating variability in the cleaning services.
Staff at Up Motel are generally lauded for their friendliness, attentiveness and excellent customer service, contributing significantly to the positive guest experience. Although there were occasional reports of unfriendly behavior, these instances were comparatively rare.
Free Wi-Fi at the motel has divided opinions. Positive feedback highlights a stable, good connection, while others report issues with the Wi-Fi not working or being unstable. Addressing these inconsistencies would likely benefit future stays.
The comfort of the beds has also received mixed reviews. Many guests find the beds and mattresses very comfortable, enhancing the overall coziness of the rooms. However, some guests encountered issues with small beds, uncomfortable mattresses and lack of proper bedding, affecting sleep quality.
The in-room jacuzzi and hot tub amenities are highly praised with guests particularly enjoying the spacious and luxurious hydro bathtubs and whirlpools. These features are consistently mentioned as standout elements that elevate the stay experience.
Overall, Up Motel receives high marks for location, amenities and service with suggestions for improvements in specific areas like cleanliness consistency, Wi-Fi reliability and bed comfort. Show more
Read review summaries for all categories
Categories
Romantic Hotel
This motel offers private and intimate accommodations. It caters to couples seeking a discreet and comfortable stay.
Hotel for Adults Only
This motel offers modern accommodations and privacy. Its design and services focus on providing a comfortable and discreet experience for adult guests.
Hotel with Rooms With Jacuzzi / Hot-tub
Luxury Hotel
Hotel for Honeymoon
Hotel with Parking
5-Star Hotel
Room Types
Suite with Hot TubThe air-conditioned suite has 11 bedrooms and 11 bathrooms with a bath and a shower. This suite features a minibar and a flat-screen TV with streaming services. The unit has 11 beds.
SuiteThe suite features 12 bedrooms and 12 bathrooms with a shower and free toiletries. This suite has air conditioning, a minibar and a flat-screen TV with satellite channels. The unit offers 12 beds.
SuiteThis suite comes with 1 living room, 9 separate bedrooms and 9 bathrooms with a shower and free toiletries. This suite has air conditioning, a minibar and a flat-screen TV with satellite channels. The unit has 9 beds.
Deluxe SuiteThis suite is comprised of 1 living room, 5 separate bedrooms and 5 bathrooms with a shower and free toiletries. This suite features air conditioning, a minibar and a flat-screen TV with satellite channels. The unit offers 6 beds.
Queen Room with Spa BathThe unit offers 1 bed.
Guest Reviews
Location
Located in an area praised for its exceptional accessibility, Up Motel offers a location that caters to both leisure and business travelers. Its proximity to fast highways ensures quick and easy access, making it an ideal spot for anyone on a tight schedule. Many guests noted the sensational convenience of getting in and out, perfect for those attending events, such as concerts at Eurobike Arena.
The hotel doesn’t just stand out for its location; cleanliness and comfort also received high marks from reviewers. This combination of great location and cleanliness makes for a seamless and pleasant experience. Services, including the availability of coffee and attention to service, add to the overall positive impression.
While a minor downside was highlighted with the heater taking a bit of time to warm up, it didn’t detract from the overall satisfaction. Guests frequently reported they had nothing to complain about and thoroughly enjoyed their stay thanks to the excellent amenities and the peaceful, quiet environment.
Breakfast
The breakfast experience at Up Motel receives generally positive remarks from guests. Many reviews highlight the breakfast as very tasty and delicious with specific praises for the coffee and the freshness of the offerings. Guests describe the breakfast as good, satisfying, essential and simple but delicious. Additionally, the introduction of juice has been noted as an improvement.
There are mentions of a well-served breakfast that caters well to two people and some guests even described it as perfect or excellent, adding to the overall positive sentiment. The space for dining is also praised for its cleanliness and comfort.
However, several reviews point out areas where the breakfast falls short. Some guests experienced limited and restricted options and a few reviews specifically mentioned poor-quality items such as stale bread and cold coffee. There were also instances where breakfast service was delayed or required guests to call multiple times for delivery, affecting the overall satisfaction.
Despite these criticisms, the majority of reviews appreciate the breakfast offering at Up Motel, noting it as a worthwhile and tasty start to the day.
Rooms
Up Motel offers a variety of room options with a strong focus on cleanliness and modern amenities. Guests consistently highlight the unbeatable cost-benefit ratio, making it one of the most affordable options in its category. The rooms are generally well-equipped with modern technology and functionality. Many commend the spaciousness and comfort of the rooms with some describing them as cozy, elegantly decorated and very well-maintained.
However, there are mixed feelings about room sizes and accurate representations. Some rooms are described as large and comfortable, while others are noted to be small. A few guests reported discrepancies between the photos and the actual room and some rooms could use an update. Noise insulation also seems to be an issue for some guests.
Despite a few drawbacks, the general consensus is that Up Motel offers a compelling value and a modern, comfortable stay.
Beds
The bed situation at Up Motel seems to be a mixed bag based on guest experiences. On the positive side, many guests have described the beds as very comfortable, highlighting the comfort of both the bed and mattress. Some also noted the overall comfort of the room, which adds to the general coziness. However, not all reviews were glowing. Several guests found the beds to be small and the mattresses uncomfortable with some indicating that the quality of sleep was poor. Issues such as low foam mattresses, inadequate pillows and lack of bed linen were also mentioned. While the accommodations were generally rated as good, the inconsistency in bed comfort appears to be a recurring theme.
Cleanliness
Up Motel garners mixed reviews regarding its cleanliness. Many guests highlight the motel's very clean and well-maintained environment, describing it as well-organized and praising the excellent standards of cleanliness. Positive comments often note the clean rooms and bathrooms with some specifically mentioning how much they appreciate the good cleaning practices in place. Many reviewers have enjoyed their stay, commending the motel for its cleanliness and cozy ambiance, which contributes to a pleasant lodging experience.
However, several guests report significant cleanliness issues that marred their stay. Complaints include dirty rooms, stained towels and an overall lack of thorough cleaning with some rooms exhibiting signs of neglect such as leftover trash, unchanged sheets and unpleasant odors. Inconsistencies in the housekeeping service are also noted with some guests finding hair in sinks, mattresses and mini-fridges, indicating lapses in hygiene. These concerns suggest a disparity in the cleanliness standards that may affect guest experiences at Up Motel.
Staff
Up Motel boasts a generally positive reputation for its staff with multiple guest reviews highlighting their great customer service and friendly, attentive nature. Guests frequently mentioned the excellent service provided by the staff with several noting the good management and reception. Many appreciated the cordial and helpful demeanor of the attendants, particularly in the morning during breakfast. The 24-hour open reception and kitchen were also noted as valuable features. However, the service seemed inconsistent at times with some reviewers experiencing rude or arrogant behavior from certain employees. Despite these occasional setbacks, the overall sentiment leaned towards a positive experience, making the hotel's staff one of its notable strengths.
Wi-Fi
Guests at Up Motel have shared mixed experiences regarding the Wi-Fi. While several guests described the Wi-Fi as good or great, there were also numerous complaints about it not working at all or being very bad. Some noted that the internet connection was a little unstable, but this did not compromise their overall stay. Improvements to the Wi-Fi service would likely enhance the experience for future visitors.
Rooms with Jacuzzi / Hot-Tub
Up Motel has received numerous positive reviews highlighting the standout features of its in-room jacuzzi and hot tub amenities. Guests have consistently praised the large hydro bathtubs and whirlpools, appreciating their spacious and luxurious design. The brand new whirlpool installations have been described as particularly impressive. Additionally, visitors have found both the combined shower and bathtub setups to be of excellent quality. It's clear that the well-designed, accommodating bathtubs and jacuzzi enhance the overall experience at Up Motel. Whether guests are referring to the hydro bathtub or the hot tub, the feedback points to a high level of satisfaction with these relaxing features.
No, Up Motel doesn't have any pool.
No, a spa isn't available at Up Motel.
No, Up Motel doesn't allow dogs.
Yes, parking facilities are available at Up Motel.