The Grand Hotel Dei Castelli is a stunning and luxurious 4-star hotel that many guests feel deserves a 5-star rating. The hotel's location atop a hill provides breathtaking panoramic views of the Italian riviera and the Bay of Silence. The staff is friendly and highly praised for their exceptional service. The breakfast is fantastic with a great variety of sweet and savory options and the restaurant offers gourmet cuisine with beautiful presentation and spectacular views. The rooms are spacious, beautiful, clean and comfortable with large and practical bathrooms. The hotel is well-maintained and kept spotless and the parking is hassle-free and convenient. The hotel is a historic castle that transports guests back in time to a fairytale-like setting and the attention to detail and exceptional level of service make for an exclusive, elegant and comfortable stay. While some guests have noted issues with the restaurant and inconsistent service, the majority of guests thoroughly enjoy their stay and highly recommend the Grand Hotel Dei Castelli for a luxurious Italian getaway.
Grand Hotel Villa Balbi offers a remarkable experience in Sestri Levante, chiefly praised for its prime seafront location and historic Art Nouveau charm. The location, nestled amidst ancient olive trees and beautiful gardens, is perfect for exploring the town, relaxing on the beach or visiting nearby attractions like Cinque Terre. The unbeatable proximity to restaurants, shops and the train station ensures guests enjoy both convenience and scenic coastal views. Secure parking in the center of town is an added advantage.
The breakfast at Grand Hotel Villa Balbi stands out as a highlight with guests often enjoying a hearty and high-quality selection amidst a serene garden setting. Fresh seasonal fruits, well-prepared dishes like scrambled eggs and the tranquil ambiance enhance the experience. However, there are some suggestions for variety over consecutive days with a few guests noting occasional monotony.
Dinner experiences elicit mixed reviews. While some guests delight in the lunch options and beautiful outdoor restaurant settings, many express disappointment over the hotel's restaurant being closed for years without prior notice. Despite the courteous service from the staff, the lack of on-site evening meal options significantly diminishes the overall dining experience.
Rooms at the hotel offer a blend of old-fashioned chic and modern comfort. Guests appreciate the spacious, clean and elegantly decorated rooms, often highlighting the beautiful views and comfortable beds. However, some rooms are noted as dated with occasional noise issues. Despite this, the overall lodging experience remains positive, complemented by the historical architecture and century-old park surroundings.
Cleanliness is a strong suit of Grand Hotel Villa Balbi with guests frequently commending the hotel's spotless condition and well-maintained facilities, including the park and pool area. The daily cleaning service ensures a pleasant stay for all.
The staff at the hotel receive high accolades for their friendliness, professionalism and attentiveness. From the reception to the bartenders, guests feel welcomed and well-cared-for with staff members like Francesco and Mr. Alessandro earning particular praise for their hospitality.
While the hotel's free wifi is generally considered satisfactory, some guests experience slow and unreliable connections, particularly at night or in certain areas of the hotel. The TV sets' outdated nature and limited channel availability also need attention.
The pool area, surrounded by century-old trees and lush greenery, offers a serene escape for guests, who appreciate the clean and aesthetically pleasing surroundings. However, access to the pool can be challenging for elderly guests and certain services like towels and sun umbrellas might incur extra costs.
The hotel's beachfront location is a significant draw, offering easy access to both private and public beaches. However, the daily fees for sun loungers and parasols on the private beach and occasional crowded conditions are noted drawbacks.
Overall, Grand Hotel Villa Balbi provides a delightful and memorable stay with its prime location, exceptional breakfast experience and high standards of cleanliness. While there are areas for improvement, particularly in dining options and wifi consistency, the hotel's charm, supportive staff and beautiful surroundings ensure a satisfying experience for guests.
Grand Hotel Bristol Spa Resort by R Collection Hotels is highly praised for its prime and picturesque location, offering splendid views of the lake and sea. Perched on a hill with stunning vistas of the Gulf, it provides a tranquil yet accessible escape, just a 15-minute walk from the heart of Rapallo. Guests appreciate the hotel's convenient proximity to key attractions like Portofino and Cinque Terre, as well as its seamless transport options including a nearby bus stop and ample parking facilities with special perks like free outdoor parking and charging stations for electric cars.
Guests commend the resort's exceptional cleanliness, meticulous housekeeping and luxurious feel. Rooms are spacious, well-appointed and often come with enchanting sea and lake views, adding a touch of elegance to the stay. The comfort of the rooms, bolstered by adjustable air conditioning and amenities such as coffee machines and soft drinks, enhances the overall experience, though bed comfort receives mixed feedback.
The breakfast experience at the resort stands out for its variety, quality and stunning sea views from the breakfast terrace. Guests highlight the comprehensive and fresh buffet selection, along with attentive and polite service, contributing to a delightful start to the day. While occasional inconsistencies are noted, the overall consensus remains highly positive.
Dining at the resort is a mixed experience with the Le Cupole restaurant receiving high praise for its gourmet quality and exemplary service and the rooftop restaurant being lauded for its incredible views and high-class dining. However, some guests point to slow service and a lack of menu variety in other dining areas. Nevertheless, the positive aspects of the fine dining experiences significantly enhance the hotel’s luxury appeal.
The hotel's spa receives rave reviews for its top-notch facilities, cleanliness and panoramic views, offering a pampering and relaxing retreat with features like heated pools, saunas and sensory showers. The pool area also garners acclaim for its beauty, comfortable sun loungers and breathtaking views, though occasional issues with cleanliness and heating are mentioned.
The staff at Grand Hotel Bristol Spa Resort are frequently highlighted as a standout feature, known for their warmth, professionalism and attentive service. Many guests feel that the staff's efforts contribute significantly to the hotel’s five-star reputation. The resort's overall service quality, combined with its outstanding amenities and breathtaking location, makes it a memorable and luxurious choice for travelers.
The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
Categories
Pool
Infinity Pool
Heated Pool
Indoor Pool
Panoramic View Pool
Outdoor Pool
Historic
Dog Friendly
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-4 out of 4 hotels in and around Rezza