Grand Hotel Bristol Spa Resort by R Collection Hotels is highly praised for its prime and picturesque location, offering splendid views of the lake and sea. Perched on a hill with stunning vistas of the Gulf, it provides a tranquil yet accessible escape, just a 15-minute walk from the heart of Rapallo. Guests appreciate the hotel's convenient proximity to key attractions like Portofino and Cinque Terre, as well as its seamless transport options including a nearby bus stop and ample parking facilities with special perks like free outdoor parking and charging stations for electric cars.
Guests commend the resort's exceptional cleanliness, meticulous housekeeping and luxurious feel. Rooms are spacious, well-appointed and often come with enchanting sea and lake views, adding a touch of elegance to the stay. The comfort of the rooms, bolstered by adjustable air conditioning and amenities such as coffee machines and soft drinks, enhances the overall experience, though bed comfort receives mixed feedback.
The breakfast experience at the resort stands out for its variety, quality and stunning sea views from the breakfast terrace. Guests highlight the comprehensive and fresh buffet selection, along with attentive and polite service, contributing to a delightful start to the day. While occasional inconsistencies are noted, the overall consensus remains highly positive.
Dining at the resort is a mixed experience with the Le Cupole restaurant receiving high praise for its gourmet quality and exemplary service and the rooftop restaurant being lauded for its incredible views and high-class dining. However, some guests point to slow service and a lack of menu variety in other dining areas. Nevertheless, the positive aspects of the fine dining experiences significantly enhance the hotel’s luxury appeal.
The hotel's spa receives rave reviews for its top-notch facilities, cleanliness and panoramic views, offering a pampering and relaxing retreat with features like heated pools, saunas and sensory showers. The pool area also garners acclaim for its beauty, comfortable sun loungers and breathtaking views, though occasional issues with cleanliness and heating are mentioned.
The staff at Grand Hotel Bristol Spa Resort are frequently highlighted as a standout feature, known for their warmth, professionalism and attentive service. Many guests feel that the staff's efforts contribute significantly to the hotel’s five-star reputation. The resort's overall service quality, combined with its outstanding amenities and breathtaking location, makes it a memorable and luxurious choice for travelers.
Europa Hotel Design Spa 1877, located in the heart of Rapallo, is highly praised for its strategic and scenic location, providing convenient access to the seafront, city center, train station and various local attractions including Rapallo Castle and the marina. The hotel's proximity to popular destinations like Cinque Terre and Genoa enhances its appeal, making it an ideal base for exploring the Ligurian coast. Despite minor disruptions from occasional road works, the hotel's prime position and tranquil setting consistently earn commendations from guests.
The hotel's dining experiences receive positive reviews with the breakfast buffet often appreciated for its variety and quality, although there are some areas identified for improvement. Guests enjoy dining on the terrace and the availability of gluten-free options adds a thoughtful touch. The on-site restaurant is celebrated for its delicious cuisine, superior service and pleasant ambiance, particularly when dining on the spacious terrace with live music adding to the charm.
Rooms at Europa Hotel Design Spa 1877 are generally well received, noted for their cleanliness, comfort and spaciousness. The beds are frequently highlighted as exceedingly comfortable, contributing to a restful stay. While some rooms and bathrooms need updating and maintenance, the overall stylish and chic atmosphere of the hotel, along with well-maintained common areas, adds to its appeal.
Cleanliness is another strong point with many guests praising the spotless rooms and well-kept facilities, despite occasional lapses in room maintenance and cleaning. The housekeeping staff’s efforts are appreciated, reflecting the hotel’s commitment to hygiene.
The staff at Europa Hotel Design Spa 1877 receive high marks for their friendliness, professionalism and multilingual capabilities. Specific staff members are often commended for their exceptional service, contributing to a positive and welcoming guest experience, despite occasional moments of being overwhelmed.
The hotel offers free Wi-Fi, but the connectivity and signal strength need improvement with several guests noting issues with reliability and reception, particularly in the rooms. The beachfront accessibility is a significant advantage with the hotel located only a short walk from the nearest beaches and ferry services, allowing guests to enjoy both vibrant city life and tranquil seaside relaxation.
Beds are generally comfortable with many appreciating the spacious and soft bedding, although some find the configuration of two single mattresses joined together less ideal. Pillows receive mixed reviews with some guests finding them uncomfortable.
While the hotel provides many enjoyable aspects and some guests return for repeat stays, it occasionally falls short of the four-star expectations, particularly in terms of room upkeep, decor and breakfast offerings. Despite these areas for improvement, the overall experience at Europa Hotel Design Spa 1877 is generally positive, highlighted by its excellent location, comfortable accommodations and commendable staff service.
The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
Categories
Spa
Golf
Dog Friendly
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Rezza