NH Ciutat de Reus
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Summary of reviewsNH Ciutat de Reus is celebrated for its prime location in the charming city of Reus, making it an ideal base for exploring the vibrant city center, old town, and nearby attractions. The hotel balances accessibility with a peaceful environment, providing easy access to cultural sites and nearby towns. Guests consistently commend the hotel for its exceptional cleanliness and hospitable staff, who are noted for their friendliness, attentiveness, and professionalism, enhancing the overall guest experience.
The breakfast offerings at the hotel receive high praise for their variety and quality, with options catering to different dietary needs. Many guests highlight breakfast as a standout feature, appreciating the fresh ingredients and friendly service. The dinner experience is mostly positive, with good quality and reasonably priced meals, though some inconsistencies have been noted, such as occasional lapses in food preparation and limited dining options on Sunday evenings.
Rooms at NH Ciutat de Reus offer a blend of comfort and spaciousness, praised for being large, clean, and well-equipped, though some updates could enhance the aging decor. Bedding is particularly lauded for providing a restful sleep experience, with spacious rooms adding to guest comfort.
For business travelers, the hotel is ideally suited, with its strategic location, professional environment, and cleanliness aligning well with work-related needs. Additionally, the hotel accommodates pets, providing a dog-friendly environment that, while appreciated, involves a notable fee that some guests consider excessive.
While the hotel generally meets expectations for its classification, some guests have expressed a desire for more amenities typical of a four-star establishment, such as complimentary water and an in-room kettle. Despite this, NH Ciutat de Reus offers a good value for money, enhanced by its excellent staff and overall service quality.
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The breakfast offerings at the hotel receive high praise for their variety and quality, with options catering to different dietary needs. Many guests highlight breakfast as a standout feature, appreciating the fresh ingredients and friendly service. The dinner experience is mostly positive, with good quality and reasonably priced meals, though some inconsistencies have been noted, such as occasional lapses in food preparation and limited dining options on Sunday evenings.
Rooms at NH Ciutat de Reus offer a blend of comfort and spaciousness, praised for being large, clean, and well-equipped, though some updates could enhance the aging decor. Bedding is particularly lauded for providing a restful sleep experience, with spacious rooms adding to guest comfort.
For business travelers, the hotel is ideally suited, with its strategic location, professional environment, and cleanliness aligning well with work-related needs. Additionally, the hotel accommodates pets, providing a dog-friendly environment that, while appreciated, involves a notable fee that some guests consider excessive.
While the hotel generally meets expectations for its classification, some guests have expressed a desire for more amenities typical of a four-star establishment, such as complimentary water and an in-room kettle. Despite this, NH Ciutat de Reus offers a good value for money, enhanced by its excellent staff and overall service quality.
Business Hotel
While specific business amenities are not detailed, NH hotels generally cater to business travelers. Its location in Reus provides accessibility to business areas.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Nestled in the charming city of Reus, the NH Ciutat de Reus hotel garners praise for its enviable location. Visitors frequently highlight its strategic positioning, just a convenient walking distance from the vibrant city center and its old town, brimming with bars, restaurants, and captivating architecture. This centrality allows easy exploration of Reus’ attractions, offering both proximity to cultural sites and tranquility. The hotel is described as ideally situated, with easy access to motorways, making it a practical choice for travelers looking to explore nearby towns and avoid city traffic. Despite being slightly removed from the hustle and bustle, the location remains accessible and practical, with options for parking nearby. Guests appreciate the balance of being close enough to the heart of activities while enjoying a more peaceful environment. The convenience of location is complemented by the helpful and friendly staff, making it a suitable base for those wanting to experience the best of Reus with comfort and ease.
'NH Ciutat de Reus' consistently impresses guests with its breakfast offerings, which receive high praise across multiple reviews. Visitors describe the breakfast as extensive, varied, and of excellent quality, often highlighting the presence of both sweet and savory options. The buffet offers a broad selection, including meats, cheeses, breads, pastries, and even provides alternatives such as gluten-free, lactose-free, and sugar-free options to accommodate different dietary needs. Guests appreciate the fresh ingredients, with many noting the inclusion of fresh fruit juice and occasional delights like cava and white wine. The breakfast is not only comprehensive but is also emphasized for its deliciousness, making it a standout feature of the hotel. Despite a few mentions of its expense and some logistical critiques, such as limited replenishment after 9 a.m., the breakfast at 'NH Ciutat de Reus' is often described as the highlight of the stay, complemented by the friendly and professional staff.
NH Ciutat de Reus offers a dining experience that has mostly garnered positive feedback from its guests, despite some occasional drawbacks. The quality of the dinner service is often praised, with commendations for delicious food offered at reasonable prices, ensuring good value for guests. The availability of room service for dinner is a feature appreciated by many, enhancing the convenience of dining within the hotel.
However, some guests found inconsistencies, such as the restaurant being closed on Sunday evenings, which left limited dining options. Additionally, a few reviews cite underwhelming experiences, with the remark of undercooked chicken satays suggesting occasional lapses in food preparation quality. Despite these setbacks, the restaurant is considered lovely overall and highly recommended by several guests for those seeking a wonderful dining experience. Special menus cater to specific groups, such as cyclists, indicating a thoughtful approach to guest needs. Though some reviews suggest that the hotel's location and additional services might not be ideal, the dining experience generally receives positive feedback for those visiting NH Ciutat de Reus.
NH Ciutat de Reus presents a satisfying blend of comfort and spaciousness. The hotel rooms regularly receive praise for their large and clean environment, often described as well-equipped and offering a comfortable stay. With ample space, guests find the rooms cozy and welcoming, supported by functional air conditioning and good bedding. Many visitors appreciate the convenience of the hotel's location and the spacious parking facilities.
However, the hotel does show signs of age, with some reviewers noting that the rooms appear tired and could benefit from a refresh. The bathrooms, in particular, are mentioned as needing updates, with some fixtures deemed outdated and bathtubs described as slippery. Despite these elements, the overall impression remains positive, with guests recognizing a good price-quality ratio and enjoying the friendly and attentive staff. The accommodation delivers on cleanliness and comfort, making it a reliable option for travelers seeking a peaceful stay in Reus.
At NH Ciutat de Reus, the comfort of the beds is a recurring highlight in guest reviews. Travelers frequently commend the hotel for providing a restful experience with its impressively comfortable beds. Many guests mention the mattresses and pillows, noting how comfortable they find them, contributing to a tranquil night's sleep. There is praise for the spaciousness of the rooms, often paired with descriptions of super large and extra-large beds, ensuring plenty of room to relax. While a few guests mention the size of the beds or some aspects like pillow softness as less than ideal, overall, the bedding quality receives high marks. The rooms are often described as clean, quiet, and well-furnished, enhancing the comfort offered by the beds themselves. Whether traveling solo or as a couple, guests seem to appreciate the restful environment NH Ciutat de Reus offers, highlighted by its excellent bedding.
NH Ciutat de Reus impresses visitors with its exceptional cleanliness and hospitable staff. The hotel's meticulous attention to cleanliness, described as impeccable, resonates across reviews. Guests find the rooms to be large, comfortable, and spotless, ensuring a restful stay. The bathrooms receive praise for their cleanliness and good condition, although a few mention the need for minor updates. Complemented by a good breakfast and an excellent quality-price ratio, the hotel also boasts functional facilities and reliable service. Convenience extends beyond cleanliness, with guests valuing the hotel's friendly and attentive staff, who are always available to assist. The spaciousness of the rooms, combined with easy accessibility and good service, makes this a favored choice for a perfect weekend getaway. Though a few guests noted isolated issues, overall, the NH Ciutat de Reus significantly exceeds expectations as a clean and welcoming destination.
NH Ciutat de Reus seems to consistently impress its guests with its exceptional staff service. The team is described as welcoming, friendly, and attentive across various roles within the hotel, including reception and breakfast areas. Their helpfulness and willingness to go the extra mile are frequently highlighted, with staff members being noted for their warm greetings and proactive assistance. The reception staff, in particular, receives significant praise for being super friendly, solution-oriented, and efficient, ensuring a smooth check-in process and addressing guest needs efficiently. Guests appreciate the professional and courteous manner in which requests are handled, often with staff providing useful local recommendations and travel information. The hotel's environment is described as quiet and relaxing, complementing the positive experience provided by the staff. Overall, the staff at NH Ciutat de Reus are commended for their kindness, professionalism, and consistent approach to providing excellent customer service.
The Wi-Fi experience at NH Ciutat de Reus presents a mixed bag for guests. On the positive side, many guests found the Wi-Fi connection to be very good throughout the hotel, with a fine signal quality that generally met their needs. The signal was noted to be fine, enhancing the overall experience during their stay.
However, there are areas of improvement noted by guests. Some expressed dissatisfaction with the internet connection, citing instability and coverage issues. Others pointed out that Wi-Fi in rooms was a paid service, contrasting with the free but reportedly slower service available in the hotel lobby. Guests have highlighted the expectation for free, high-speed Wi-Fi, especially given the hotel's category, suggesting this as an area for potential enhancement. Overall, while some guests felt the Wi-Fi was adequate, consistently reliable free access would elevate guest satisfaction further.
The NH Ciutat de Reus offers a convenient parking solution for guests, primarily through its secure underground garage. Many reviewers appreciate the ease of access and the peace of mind that comes with parking their vehicle in a safe, monitored environment directly under the hotel. The garage is particularly praised for being practical and spacious, making it a suitable option for those traveling with families. Additionally, the location is advantageous for quick access to the highway, and the elevator connecting the garage to the hotel ensures a hassle-free transition with luggage. However, a recurring point of concern among guests is the cost associated with this service, as the nightly parking fee is considered high by many. Despite this, during the off-season, the pricing appears to be more reasonable. Outside parking options around the hotel are limited, which adds to the allure of the underground garage. While the parking spaces inside the garage can be a bit narrow and tricky to navigate, the overall convenience significantly enhances the stay for many guests.
NH Ciutat de Reus, while maintaining its status as a four-star establishment, receives mixed reviews regarding its alignment with the expected standards of its rating. Many guests feel that although it is labeled as a 4-star hotel, it falls short in delivering on key expectations. There are comments about its somewhat outdated condition and the unavailability of certain amenities like a kettle and complimentary water, which are often standard in similar establishments.
The hotel does deliver in terms of being an international, fully air-conditioned facility, providing good value for money despite some limitations. However, certain guests mention it as being more comparable to three-star offerings in terms of overall service and facilities. Additionally, there were instances, such as the restaurant being closed on a Saturday, where guests found the service lacking for a hotel of this caliber. Overall, while there are some positive aspects and it functions well for what it offers, guests often expect more from a hotel bearing a four-star classification, especially from a recognized brand like NH.
NH Ciutat de Reus is recognized as a suitable choice for business travelers. It is noted for its ideal amenities tailored for work-related purposes, offering a clean and professional environment that aligns well with business expectations. This hotel stands out for its cleanliness, exceptional employee service, and strategic location that enhances convenience, especially with its proximity allowing a swift 10-minute journey from check-out to airport check-in. Designed distinctly for professionals, this hotel may not cater extensively to families or couples, but it provides a serene and quiet atmosphere, perfect for business needs. With comfortable facilities and attentive staff, NH Ciutat de Reus consistently delivers a reliable experience for those visiting on business.
NH Ciutat de Reus is recognized as a dog-friendly hotel, welcoming pets to accompany their owners during their stay. Many guests appreciated the opportunity to have their pets with them and found the staff accommodating, particularly when assigning quiet rooms to those traveling with dogs. There are also sidewalk areas available for walking pets, which is a convenient amenity for dog owners. However, the substantial fee of €25 for accommodating dogs has been a point of contention among guests, who generally consider the charge quite high for the service provided. While the fee might be attributed to the need for more thorough cleaning, it can feel like an unexpected cost, especially when coupled with other charges like parking and city taxes. Although dogs are not allowed in certain areas like the restaurant or bar, making dining with pets a challenge, the overall acceptance of pets is deemed a positive aspect by many visitors. Despite the costs, the hotel's willingness to accept pets and provide some amenities for them remains a significant draw for travelers with dogs.
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Location
Breakfast
Dinner
However, some guests found inconsistencies, such as the restaurant being closed on Sunday evenings, which left limited dining options. Additionally, a few reviews cite underwhelming experiences, with the remark of undercooked chicken satays suggesting occasional lapses in food preparation quality. Despite these setbacks, the restaurant is considered lovely overall and highly recommended by several guests for those seeking a wonderful dining experience. Special menus cater to specific groups, such as cyclists, indicating a thoughtful approach to guest needs. Though some reviews suggest that the hotel's location and additional services might not be ideal, the dining experience generally receives positive feedback for those visiting NH Ciutat de Reus.
Rooms
However, the hotel does show signs of age, with some reviewers noting that the rooms appear tired and could benefit from a refresh. The bathrooms, in particular, are mentioned as needing updates, with some fixtures deemed outdated and bathtubs described as slippery. Despite these elements, the overall impression remains positive, with guests recognizing a good price-quality ratio and enjoying the friendly and attentive staff. The accommodation delivers on cleanliness and comfort, making it a reliable option for travelers seeking a peaceful stay in Reus.
Beds
Cleanliness
Staff
Wi-Fi
However, there are areas of improvement noted by guests. Some expressed dissatisfaction with the internet connection, citing instability and coverage issues. Others pointed out that Wi-Fi in rooms was a paid service, contrasting with the free but reportedly slower service available in the hotel lobby. Guests have highlighted the expectation for free, high-speed Wi-Fi, especially given the hotel's category, suggesting this as an area for potential enhancement. Overall, while some guests felt the Wi-Fi was adequate, consistently reliable free access would elevate guest satisfaction further.
Parking
4 Star
The hotel does deliver in terms of being an international, fully air-conditioned facility, providing good value for money despite some limitations. However, certain guests mention it as being more comparable to three-star offerings in terms of overall service and facilities. Additionally, there were instances, such as the restaurant being closed on a Saturday, where guests found the service lacking for a hotel of this caliber. Overall, while there are some positive aspects and it functions well for what it offers, guests often expect more from a hotel bearing a four-star classification, especially from a recognized brand like NH.
Business
Dog Friendly
No, NH Ciutat de Reus doesn't have any pool.
No, a spa isn't available at NH Ciutat de Reus.
Yes, NH Ciutat de Reus welcomes dogs.
Yes, parking facilities are available at NH Ciutat de Reus.
Yes, NH Ciutat de Reus has a gym.
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