Hotel Balneario de Retortillo

Retortillo 40.79537200, -6.40143100 , Ctra Sa-322 Km 29 (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Balneario de Retortillo is a serene retreat set amidst stunning natural landscapes, offering guests a peaceful escape from the daily grind. The location is a standout feature, providing a picturesque backdrop of fields, rivers, and mountains, ideal for relaxation and contemplation. The hotel's proximity to nearby towns and the Portugal border adds convenience for explorers, while its secluded setting ensures tranquility and solitude.

The breakfast experience receives mixed reviews, with many enjoying the variety and value presented in the buffet, despite some issues with selection and service. Dinner at the hotel is appreciated for its hearty portions and reasonable pricing, although some guests find the menu repetitive and service occasionally lacking. Enhancing the dining experience with a spa package is a noted benefit for visitors.

Guests often praise the hotel's spacious rooms, which come with balconies offering serene views. Cleanliness is a consistent highlight, with well-maintained facilities contributing to a pleasant stay. The friendly and attentive staff enhance the experience, providing exceptional service across various departments. However, the outdated decor and issues with soundproofing and room amenities, such as beds and air conditioning, are areas for improvement.

Cleanliness throughout the hotel is deemed excellent, with the cleaning staff maintaining high standards. This complements the amicable staff, who are praised for their professionalism and willingness to accommodate guest needs, ensuring a welcoming environment.

While the hotel's location offers breathtaking views, Wi-Fi connectivity is unreliable, particularly in rooms. The spa, however, is well-organized and offers a range of treatments, with the thermal circuit and hot springs lauded for their relaxing effects. Despite some critiques of spa facilities and pricing, it remains a favorite feature for many guests.

The pool's accessibility requires clarification, as it is limited to those undergoing spa treatments or willing to pay an additional fee, but the serene environment and parking convenience are appreciated. Overall, Hotel Balneario de Retortillo provides a tranquil retreat with exemplary service, although guests should be aware of some limitations regarding amenities and connectivity.
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Categories
Hotel for Honeymoon
A spa hotel focused on thermal waters and wellness, located in a rural area. It provides a relaxing environment centered around spa treatments and pools, suitable for couples seeking health and relaxation.

Hotel with Spa
This hotel features spa facilities and offers a relaxing experience. It is located in Retortillo, providing a tranquil environment for guests.

Small Hotel
Located in Retortillo, this hotel offers a relaxing spa experience in a rural setting. It is known for its thermal waters and tranquil environment, ideal for a peaceful getaway.

Hotel with Indoor Pool
As a dedicated balneario (spa hotel), it features an indoor swimming pool, a full-service spa, sauna facilities, and hot springs, emphasizing a focus on thermal and wellness experiences.

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Hotel with Parking

3-Star Hotel

Hotel with Heated Pool

Room Types
Double or Twin Room with Terrace The spacious twin/double room offers a wardrobe, heating, a terrace with garden views as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.

Junior Suite with Terrace The suite provides air conditioning, a seating area, a terrace with garden views as well as a private bathroom featuring a bath or a shower.

Single Room with Terrace The single room offers a wardrobe, heating, a terrace with garden views as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.

Double or Twin Room with Balcony The twin/double room provides a wardrobe, heating, a balcony with garden views as well as a private bathroom featuring a bath or a shower. The unit offers 3 beds.

Standard Double or Twin Room Featuring free toiletries, this twin/double room includes a private bathroom with a bath or a shower. This twin/double room has a wardrobe, heating, a flat-screen TV and garden views. The unit has 2 beds.

Guest Reviews
7.6
Good
Location
Nestled in the heart of nature, Hotel Balneario de Retortillo offers a tranquil escape for those looking to disconnect from the hustle and bustle of daily life. The hotel's secluded location is a standout feature, beautifully enveloped by fields, rivers, and mountains, creating a serene and picturesque environment. Guests frequently highlight the exceptional and unique setting, noting it as an ideal spot for relaxation and reflection. Surrounded by nature, the hotel sits in a large park with hot springs, providing a stunning backdrop that includes beautiful gardens and landscapes. Despite its remoteness, the location allows for peace and quiet, making it an excellent choice for those seeking solitude and calm. The proximity to nearby towns and the border with Portugal adds a layer of convenience for explorers who wish to venture out. While some mention the challenging approach to the location and lack of nearby attractions, the overwhelming consensus is that its spectacular and dreamlike setting offers unmatched tranquility and a perfect place for rejuvenation.

Breakfast
The breakfast experience at Hotel Balneario de Retortillo receives mixed reviews from guests, but several positive aspects are noted. Many guests appreciate the generous breakfast buffet, highlighting its completeness and variety of options, making it a satisfactory start to the day. Some also regard the buffet as spectacular, noting it as a must-try feature of the hotel. For budget-conscious travelers, the breakfast is mentioned as a good value, with several guests satisfied with its quality despite an economical cost.

However, guests express concerns about certain aspects of the breakfast. Issues such as limited food selection, the timing of service, and occasional lack of basic items like eggs and coffee are pointed out. The late start for breakfast is inconvenient for early risers or those on tight schedules, and there are remarks about the cleanliness and presentation, including complaints about ants on the buffet items and unmotivated staff service. Furthermore, the price point of €6.5 is seen by some as excessive, especially for families, considering the quality provided. Despite these criticisms, guests who focus on the positive aspects find enjoyment in the breakfast offerings.

Dinner
Hotel Balneario de Retortillo offers a dinner experience with both commendable aspects and areas for improvement. Many guests appreciate the generous servings and good quality of food, noting that meals are often hearty and satisfying. The evening meal is considered lovely given the value, with a decent menu that manages to deliver simple yet tasty options at reasonable prices. There seems to be a consistent acknowledgment of the good and plentiful food served at the restaurant.

However, there are recurring themes regarding the limitations of the dining experience. Some guests have found the menu to be repetitive, which detracts from the overall dining satisfaction. Service issues are noted, with mentions of understaffing and less-than-ideal service quality impacting the dining atmosphere. Additionally, while the food generally receives praise, there is a consensus that certain dishes or offerings occasionally miss the mark.

Despite these concerns, the dining experience is enhanced when coupled with a spa package, as several guests have specifically mentioned that the combination made the meals more appealing. The restaurant's pricing is also recognized as being budget-friendly, which adds value to the overall experience. However, for those seeking diverse or more refined dining options, exploring alternatives outside the hotel might be advisable.

Rooms
Hotel Balneario de Retortillo offers spacious rooms with balconies, providing guests with serene views of nearby natural attractions. The hotel impresses with its cleanliness and well-maintained facilities, ensuring a pleasant stay. Visitors frequently mention the exemplary service offered by the staff, enhancing the overall experience at the hotel. Many guests recognize the simplicity of the rooms, yet appreciate the spotlessly clean accommodations that contribute to a restful night. Despite lacking air conditioning, which can make rooms exceedingly hot, the comfortable atmosphere compensates to some degree.

The decor remains outdated in some aspects, with furniture lacking modern touches. Soundproofing is a noted issue, as many guests experience disturbances from surrounding rooms. However, the size of the rooms is praised, providing ample space to relax and unwind. Bathrooms are generally satisfactory, with some featuring renovations and spacious layouts. The recent improvements contribute positively to guest satisfaction.

The bedding garners mixed reviews; although some beds are deemed very comfortable, others fall short, being described as incredibly uncomfortable or outdated. While the hotel maintains a focus on cleanliness, there is room for improvement in comfort and soundproofing, which may enhance stays and encourage future visits. Overall, guests appreciate the tranquil setting and excellent customer service but note the need for updates to the decor and facilities.

Beds
Hotel Balneario de Retortillo offers a quaint and serene escape, with breathtaking surrounding landscapes that provide a peaceful backdrop to your stay. However, when it comes to comfort, especially concerning beds, guest experiences vary. Some guests describe the beds as clean and comfortable, noting the quietness and spacious size as highlights that could contribute to a restful night. Yet, other patrons have found the beds and mattresses to be less accommodating, highlighting issues such as old, hard mattresses that could benefit from an update. There are mentions of beds that creak with movement, and some mattresses might be outdated to the point of losing their springs. Despite these mixed reviews, those considering a stay might still enjoy the tranquility and beauty the hotel location offers, while being mindful of the bed conditions experienced by various guests.

Cleanliness
Hotel Balneario de Retortillo consistently impresses guests with its commendable cleanliness, often noted as excellent and exceptional throughout the premises. Rooms are frequently described as very clean, spacious, and comfortable, adding to the overall pleasant experience of staying at this charming hotel. The cleaning staff's early attendance ensures that most areas maintain a high level of tidiness, contributing to a neat environment. Despite the hotel's age, guests appreciate its cleanliness, highlighting the effective efforts to keep everything in good condition. Guests also mention how the staff's friendliness complements the clean surroundings, providing attentive service that enhances the comfort and satisfaction of the stay. However, some areas, including the bathroom and glass surfaces, need attention due to issues like limescale and water splash concerns. Additionally, the hotel's location, slightly removed from town yet conveniently accessible from the highway, adds to its tranquil charm, though it requires ongoing effort to maintain cleaning standards reflective of a spa experience.

Staff
Hotel Balneario de Retortillo is consistently praised by guests for its exceptionally friendly and polite staff. The team is described as amicable, helpful, and attentive across various departments, including reception, the spa, and the restaurant. Guests frequently highlight the extraordinary attention and willingness of the personnel to meet their needs, with particular mentions of specific staff members who went above and beyond in their service. The reception and bar staff have been noted for their exceptional service, contributing to the overall family atmosphere of the hotel. Despite occasional remarks regarding service speed and staffing during busy periods, the overall impression is of a welcoming environment fostered by professional, enthusiastic, and accommodating employees.

Wi-Fi
Hotel Balneario de Retortillo offers guests a serene escape into its beautiful surroundings, but those hoping for seamless internet connectivity may encounter challenges. While Wi-Fi is available in some common areas, guests frequently note its unreliability and weak signal, particularly within the rooms. Reception seems to be the one area where the Wi-Fi is more consistent. The hotel's rural setting further limits mobile network coverage, making internet access a point of concern for visitors who rely on digital communication. Despite these drawbacks, the hotel's charm shines through with exquisite service at the bar and delectable sandwiches. Travelers seeking tranquility will appreciate the natural beauty of the locale, but those dependent on robust internet connectivity may need to manage expectations regarding digital accessibility.

Spa
Nestled amidst the lush beauty of nature, the spa at Hotel Balneario de Retortillo is a haven of tranquility and relaxation. Guests frequently commend the spa for its exceptional organization and the extensive range of treatments it offers, which are both relaxing and soothing. The hot springs area is a particular highlight, with water quality that deeply relaxes visitors. There’s a well-praised thermal circuit that offers an enticing plan, including lunch or dinner at competitive prices, providing both value and generous portions.

While some note the modest and occasionally small scale of the spa facilities, this does not deter from their effectiveness in providing a peaceful retreat. The spa's location in a seemingly magical area enhances the experience, offering guests a serene environment where quiet and calm prevail. Despite occasional critiques regarding staffing and pricing relative to the facilities, the spa remains a recommended destination for a relaxing getaway, with its beautiful surroundings and well-organized activities leaving lasting positive impressions.

Pool
The pool at Hotel Balneario de Retortillo garners mixed feedback, primarily due to limitations on access and additional charges. It's noted that the pool, although beautifully set within the spa area with surrounding nature views, is not freely accessible to all hotel guests. Instead, it is reserved for those undergoing spa treatments or willing to pay an extra fee. The restricted pool hours further add to the guests' need for clarification. Despite these limitations, guests appreciate the easy parking options on-site and the serene environment around the spa circuit, which is noted as a highlight for visitors who have access. However, prospective guests should be aware of the reduced availability and potential costs associated with enjoying the pool facilities during their stay.


Yes, Hotel Balneario de Retortillo has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Hotel Balneario de Retortillo.

Yes, Hotel Balneario de Retortillo welcomes dogs.

Yes, parking facilities are available at Hotel Balneario de Retortillo.

No, Hotel Balneario de Retortillo doesn't have a gym.

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