Whitney Peak Hotel Reno, Tapestry Collection by Hilton

Reno 39.52794600, -119.81384500 , 255 North Virginia Street (Show on Map)
8.1
Very Good


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Summary of reviewsWhitney Peak Hotel Reno, Tapestry Collection by Hilton, stands out for its prime downtown location, making it an ideal base for exploring the city. Positioned next to the iconic Reno arch, guests can easily walk to casinos, restaurants, bars and attractions, including the University of Nevada and the river walk area. Despite being in the heart of the action, the hotel offers a clean, smoke-free and casino-free environment, creating a peaceful retreat.

The breakfast experience at the hotel is mostly positive with guests praising the restaurant for its generous portions and delicious options like omelettes. While some guests lament the lack of complimentary breakfast and occasional waiting times, the quality and ambiance of the dining experience receive high marks. The onsite restaurant excels not just in breakfast, but in lunch and dinner as well, offering a clean, welcoming space with quality food and a great bar. Happy hour and attentive service add to the overall dining satisfaction.

Rooms at Whitney Peak Hotel are frequently praised for their spaciousness, modern decor and cleanliness. Guests appreciate the large, well-lit rooms with recent renovations enhancing their appeal. While a few reviews mention minor issues with cleanliness and temperature control, the general consensus favors the comfort and modern amenities provided.

Cleanliness in general is a strong point with many guests complimenting the clean and modern decor and the attentive housekeeping staff. Despite some isolated issues, overall impressions are positive, emphasizing a comfortable and serene environment.

The staff receives high accolades for their friendliness and helpfulness, contributing significantly to a positive guest experience. From the welcoming front desk to specific commendations for individuals like housekeeper Tamaka and manager Frank, the staff's professionalism and approachability stand out, even if the valet service occasionally receives mixed reviews regarding its speed.

The WiFi experience is mixed with some guests finding it reliable and suited to their needs, while others report issues with speed and connectivity. The premium WiFi option, although an additional expense, offers a satisfactory solution for most.

The gym facilities, particularly the climbing gym, are a highlight for many guests, providing a unique and enjoyable experience. The fitness center is praised for its cleanliness and convenience with dog-friendly policies adding to the welcoming atmosphere.

Parking reveals a split in opinions; valet parking is generally seen as efficient and convenient, while self-parking has been described as complicated and sometimes inconvenient.

The beds at Whitney Peak Hotel receive mixed reviews, though many guests find them comfortable and conducive to a restful night. Descriptions of the beds often include terms like "very comfortable" and "like sleeping on a cloud," although occasional reports of old or uncomfortable mattresses suggest some inconsistencies.

Boasting four-star amenities, the hotel is praised for its cleanliness, professional staff and great location. Pet owners will particularly appreciate the dog-friendly policy, further enhancing the guest experience. The hotel maintains its reputation as the best in Reno for many visitors, despite some minor criticisms and areas for improvement.

Business travelers will find several convenient features, including valet service, helpful staff and rooms suitable for virtual meetings. Although the business center and WiFi service have some limitations, the overall environment is conducive to business needs.

In summary, Whitney Peak Hotel Reno, Tapestry Collection by Hilton offers a modern and comfortable stay with a range of amenities that appeal to both leisure and business travelers. The outstanding location, friendly staff and excellent dining options make it a top choice for visitors to Reno.
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Categories
Hotel near Golf Courses
This hotel is included in lists of hotels near Washoe County Golf Course, providing convenient access to that specific course.

Hotel for Honeymoon
This hotel offers unique experiences with its climbing wall and modern design. It provides a different kind of honeymoon experience for adventurous couples.

Dog Friendly Hotel
This hotel welcomes both dogs and cats, and a dog park is adjacent to the property. It is a non-smoking and non-gaming hotel, providing a comfortable environment for guests and their pets.

Business Hotel
Whitney Peak Hotel features over 20,000 total square feet of event space and eleven meeting rooms, including the 5,125 square foot Whitney Peak Ballroom. The hotel can host groups of up to 400 guests and social gatherings for up to 550. The Third Floor meeting space offers a unique setting with modern industrial design and flexible spaces.

Accessible Hotel
This hotel offers accessible guest rooms with 32-inch clear width doorways and options for roll-in showers. A TTY is available for guest use, and assistive listening devices are provided for meetings upon request. Guest room TVs have closed captioning, and signage includes Braille and tactile characters. Staff can assist guests with visual impairments.

Hotel with Gym
The Whitney Peak Hotel provides complimentary access to its full-service fitness center located inside Basecamp Climbing Gym. It is equipped to keep you on your training schedule.

Hotel with EV Charging Stations
As part of the Tapestry Collection by Hilton, it includes EV charging stations, catering to environmentally conscious travelers.

4-Star Hotel
This unique hotel features a climbing wall and a focus on outdoor adventure. It offers well-appointed rooms and a central location, making it a great choice for active travelers.

Hotel near Nightlife Spots

Hotel with Parking

EV charging stations  


Room Types
King Room The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

Executive King Room The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

King Room - Executive Floor/Hearing Accessible This double room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

King Room with Mobility Accessible Tub The double room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 1 bed.

One-Bedroom King Suite The suite offers air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels.

King Room - Hearing Access The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

Two-Bedroom King Suite The suite features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels.

Queen Room with Two Queen Beds The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

Executive Queen Room with Two Queen Beds The air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

Queen Room with Two Queen Beds and Bath Tub - Executive Floor/Mobility Accessible The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Queen Room with Two Queen Beds - Hearing Access The air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

Guest Reviews
8.1
Very Good
Location
Whitney Peak Hotel Reno, part of the Tapestry Collection by Hilton, offers an ideal location in downtown Reno. Positioned right next to the famous Reno arch, it allows guests to comfortably walk to nearby casinos, restaurants, bars and other attractions. The hotel's central spot means it’s conveniently close to the University of Nevada and the river walk area, making it perfect for both leisure and festival-goers. Visitors appreciate its proximity to The Row and the River District, enhancing the ease of exploring the city’s highlights on foot. Despite being in the heart of the action, the hotel maintains a clean, smoke-free and casino-free environment, providing a peaceful retreat. The excellent location, alongside commendable staff responsiveness and great amenities, make it a top choice for travelers looking to experience the vibrancy of Reno.

Breakfast
The breakfast experience at Whitney Peak Hotel Reno garners mixed reviews but leans towards the positive. Guests frequently praise the hotel restaurant for its phenomenal breakfast, highlighting the huge servings and delicious offerings like the omelettes. Phrases like great breakfast and tasty with a good selection are echoed in multiple reviews, signifying a largely satisfying dining experience. The club level guests seem to enjoy additional perks such as a decent breakfast and afternoon wine and cheese sessions.

However, several reviewers express disappointment over the absence of a complimentary breakfast with some noting that breakfast was neither included in their rate nor readily available in the morning. Issues like waiting times for breakfast and the restaurant not being open early can be a downside for some. Despite these setbacks, the ambiance and service at the restaurant receive commendations, making it a favored choice among many patrons. Overall, while breakfast isn't always included or accessible, when it is available, it tends to leave a positive impression due to the generous portions and quality of food.

Dinner
Whitney Peak Hotel in Reno, part of the Tapestry Collection by Hilton, boasts a highly praised onsite restaurant that excels in delivering a wonderful dining experience. Guests consistently describe the restaurant as clean with friendly and welcoming staff, making each visit pleasurable. The food is noted for its quality and delicious taste across breakfast, lunch and dinner options with particular highlights on tasty café fare and a notable salmon main dish.

The restaurant area includes a nice bar and happy hour is a hit among guests, offering great choices and convenience. Diners appreciate the establishment's prompt service and attention to COVID-19 safety measures, allowing for a comfortable dining environment.

While the restaurant occasionally closes between breakfast and dinner, it consistently provides excellent food and a variety of dining choices. The Whitney Cafe is mentioned as a delightful part of the hotel experience. Overall, Whitney Peak Hotel's restaurant is highly recommended for its amazing ambiance, great food and attentive service, making it an integral part of the guest experience.

Rooms
Whitney Peak Hotel Reno, part of the Tapestry Collection by Hilton, consistently receives positive feedback for its spacious and modern rooms. Guests frequently mention the clean and contemporary decor that adds to the overall pleasant ambiance. The rooms are described as being clean, quiet and well-lit with some recent renovations enhancing the aesthetic appeal.

Many visitors appreciate the large and accommodating nature of the rooms, often highlighting the comfort and good layout. The bathrooms are also noted to be very large and well-equipped. While views from the rooms can vary, several guests have enjoyed great city or street views, adding an extra layer of enjoyment to their stay.

Despite the general positivity, some reviews indicate areas for improvement. A few guests noted issues with cleanliness, temperature control and the lack of information about hotel services and nearby dining options. Others pointed out that some furnishings appeared dated or sparse. However, these concerns are minor compared to the overwhelming satisfaction with the room size, comfort and modern amenities.

Overall, Whitney Peak Hotel offers a beautiful and efficient environment with its very spacious, clean and tastefully decorated rooms, making it a solid choice for travelers.

Beds
Whitney Peak Hotel Reno, Tapestry Collection by Hilton offers a range of bed experiences with many guests highlighting the comfort and spaciousness of the beds. Descriptions often include references to beds being very comfortable, large and even feeling like sleeping on a cloud. The use of pillow tops and clean fitted sheets further enhances the sleeping experience for many.

However, some reviews indicate inconsistencies as a few guests reported issues such as old, squeaky mattresses and beds that were lumpy or uncomfortable for extended stays. Housekeeping services could be more consistent with some guests wishing for daily cleaning.

Overall, while the hotel generally provides a restful night with comfortable and clean beds, there are occasional discrepancies that might affect the sleep quality for some visitors.

Cleanliness
Whitney Peak Hotel in Reno, part of the Tapestry Collection by Hilton, generally receives high marks for its cleanliness. Guests frequently compliment the clean and modern decor, describing the rooms as clean, comfortable and spacious. The hotel has been recently renovated, which adds to its polished and contemporary appeal. Many travelers appreciate the large, clean rooms and the attentive, friendly staff.

However, not all reviews are entirely positive. Some guests have noted specific cleanliness issues, such as dirty floors, unclean bathrooms and occasional oversights by the room cleaning staff. There were isolated incidents of stained sheets, unwashed towels and dust in various areas, suggesting that housekeeping standards can be inconsistent at times.

Despite these shortcomings, the hotel is described as a beautiful, clean and smoke-free environment with comfortable beds and a generally serene atmosphere. With its modern amenities and central location, Whitney Peak Hotel remains a popular choice for visitors, even though some improvements in daily housekeeping practices could enhance the guest experience further.

Staff
The staff at Whitney Peak Hotel Reno, Tapestry Collection by Hilton, receive high praise for their exceptional friendliness and helpfulness. Many reviews highlight the super accommodating and attentive nature of the staff with mentions of their easy-going and approachable demeanor. The front desk, in particular, is frequently cited for being welcoming, polite and efficient, making check-in a breeze for guests.

Specific staff members, such as housekeeper Tamaka and manager Frank, are repeatedly commended for their outstanding service. Frank, especially, is noted for upgrading rooms and being accommodating, while Tamaka is recognized for her thoughtful housekeeping.

The valet service has mixed reviews; while many appreciate the friendliness of the valet staff, a few found the service slow. Despite this, the general consensus is that the valet staff were courteous and professional.

Overall, the hotel's staff are described as nearly universally friendly, professional and helpful, contributing significantly to a positive guest experience. The positive atmosphere and excellent service standards are a consistent theme, making the staff a standout feature of the Whitney Peak Hotel.

Wi-Fi
The WiFi experience at Whitney Peak Hotel Reno, Tapestry Collection by Hilton presents a mixed bag. On the positive side, some guests found the WiFi to work really well, noting that the internet was good and the connection was decent. The availability of free WiFi was also appreciated and business travelers specifically mentioned satisfaction with the business WiFi. However, several guests reported issues with the performance, describing the basic free WiFi as slow and largely unusable. Others encountered problems with reliability, experiencing disconnection or having to pay for faster but still unreliable service. For those who could manage a workaround, the premium WiFi option, albeit an added expense, offered an acceptable solution. Overall, while some guests had a satisfactory experience, consistent and reliable internet connectivity appears to be a challenge at the hotel.

Gym
Whitney Peak Hotel in Reno, part of the Tapestry Collection by Hilton, offers guests an impressive gym experience. Many visitors have praised the expansive and well-maintained climbing gym, describing it as a major bonus and a great draw, particularly for those traveling with teens. The climbing area is not only spacious but also well-equipped and clean, making it a popular feature among the guests.

Beyond the climbing gym, the fitness facilities have been highlighted for their cleanliness and convenience. The gym is described as excellent, super convenient, awesome and even the nicest some guests have experienced. The availability of a filtered water fountain on each floor adds an extra level of convenience.

Dog-friendly policies add to the welcoming atmosphere and the staff has received accolades for their friendliness and helpfulness. Whether for traditional cardio workouts or a unique climbing experience, the Whitney Peak Hotel’s gym facilities leave a positive impression on its guests.

Parking
Whitney Peak Hotel Reno, Tapestry Collection by Hilton has received mixed feedback about its parking facilities. A highlight for many guests was the convenient and reasonably priced valet parking option that received praise for being thoughtful and efficient. However, self-parking posed several challenges. Many reviews mentioned that the parking garage was either a block or two away, making it somewhat inconvenient. The facilities were described as confusing, difficult to navigate and at times not well maintained with some guests noting issues such as non-functional payment machines and dirty elevators. The parking environment also drew some concerns with mentions of it being separate from the hotel itself and located in areas perceived as less secure or appealing. Despite these challenges, some guests did find free parking options available across the street. Overall, while valet services were well-regarded, the self-parking experience left room for improvement.

4 Star
Whitney Peak Hotel Reno, Tapestry Collection by Hilton, offers a top-notch guest experience with a range of four-star amenities and services. The hotel is highly regarded for its cleanliness, professional and friendly staff and a great location that makes it convenient for visitors. Guests have praised the modern decor and comfortable accommodations, noting clean and well-maintained rooms that often include appealing city views.

The hotel's restaurant serves high-quality food and the service is consistently perfect, contributing to the overall pleasant experience. Pet owners will appreciate the dog-friendly policy, ensuring a comfortable stay for both them and their furry companions.

For those seeking more activity, the climbing gym stands out as a unique and enjoyable feature. Additionally, the hotel provides excellent value with its high-quality rooms and outstanding staff, making it the best hotel in Reno according to some guests.

However, it's important to note that some reviews mention the rooms being small but decent and the valet parking being on the pricier side at $31. Despite minor criticisms, the general consensus confirms the hotel’s four-star rating as accurate, highlighting the great facilities and excellent location.

Business
Whitney Peak Hotel Reno, part of the Tapestry Collection by Hilton, offers a mix of facilities and services that cater to business travelers. The valet service stands out as particularly convenient for those traveling for work. The hotel staff is consistently described as very helpful, enhancing the overall business travel experience. The rooms, while not all equipped with in-room work tables, are suitable for business meetings conducted over Zoom. Additionally, the dog-friendly policy adds a layer of comfort for guests traveling with pets. However, the business center may not meet specific needs, as it lacks the required two phones according to some contracts. The WiFi service has received mixed feedback but is generally considered acceptable. Despite a few shortcomings, such as not always meeting expectations, the hotel provides a conducive environment for those attending business seminars and events.

Dog Friendly
Whitney Peak Hotel Reno, Tapestry Collection by Hilton, is a highly recommended destination for travelers with dogs. The hotel proudly boasts a dog-friendly atmosphere, allowing pets to stay and making them feel welcome. There's a convenient dog park located just a block away from the hotel, providing easy access for quick walks and enjoyable playtime. Guests consistently praised the pet-friendly environment and the ease of check-in for their furry companions.

The hotel goes above and beyond by offering a dog swag bag upon arrival, which includes treats and essentials, adding a special touch to the stay. The designated pet area ensures dogs have ample room and easy access to disposal areas, making it convenient for pet owners. Many reviewers mentioned that their dogs loved the stay, often noting that their pets felt at home and didn't want to leave.

Cats are also welcome, solidifying the hotel's reputation as a genuinely pet-friendly establishment. The friendly atmosphere extends to all the guests, both human and canine, making the experience pleasant for everyone.

In addition to the pet amenities, the location of the hotel is superb, providing great views and proximity to a dog park right across the street. This combination of thoughtful pet services and amenities makes Whitney Peak Hotel an excellent choice for anyone traveling with their beloved pets.


No, Whitney Peak Hotel Reno, Tapestry Collection by Hilton doesn't have any pool.

No, a spa isn't available at Whitney Peak Hotel Reno, Tapestry Collection by Hilton.

Yes, Whitney Peak Hotel Reno, Tapestry Collection by Hilton welcomes dogs.

Yes, parking facilities are available at Whitney Peak Hotel Reno, Tapestry Collection by Hilton.

Yes, Whitney Peak Hotel Reno, Tapestry Collection by Hilton has a gym.

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