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Summary of reviewsThe Mercure Rennes Centre Parlement enjoys a stellar reputation for its prime, central location in the heart of Rennes, making it a perfect base for exploring the city. Guests appreciate its proximity to key attractions, shops, restaurants and the river, enabling convenient walking tours and easy access to public transport. The hotel's atmosphere is described as clean, comfortable and quiet with many rooms offering peaceful garden views.
The breakfast experience is highly praised for its delicious variety and high quality, featuring an extensive buffet with sweet and savory items, fresh fruits, scrambled eggs and a crepe maker. Although some guests find the lack of vegetables and cheese a minor downside, the friendly and professional breakfast staff contribute to a positive dining experience.
Rooms at the Mercure Rennes Centre Parlement are frequently commended for their cleanliness, modernity and spaciousness. The beds are generally comfortable, though some guests mention occasional discomfort due to hard mattresses or less-than-ideal pillow quality. Despite this, the quiet environment and quality of the bedding ensure a restful night's sleep. The hotel’s ideal location and welcoming staff further enhance the overall stay.
Cleanliness is generally well-regarded with many guests noting the immaculate state of the rooms and common areas. However, there are sporadic mentions of inconsistencies, particularly with areas under beds and certain bathrooms needing more meticulous cleaning.
The staff consistently deliver exceptional service, characterized by their friendliness, efficiency and professionalism. Guests appreciate the warm, attentive reception and the helpful nature of all hotel employees, creating a welcoming and hospitable atmosphere.
Parking is a mixed experience; while the secure underground facility is appreciated for its safety and convenience, some guests find the spaces limited, narrow and expensive. It's worth noting the importance of securing a reservation in advance.
For families, the hotel proves an excellent choice with spacious privilege rooms and attentive staff who cater to special needs, such as wheelchair accessibility. Despite some issues with distant rooms, families find the overall experience positive, especially given the hotel's central location and accommodating atmosphere.
While the Mercure Rennes Centre Parlement does offer good amenities, it appears to fall short of living up to its four-star rating according to some guests. Complaints include small room sizes and hard beds, which can detract from the overall experience. Nevertheless, the hotel's central location, helpful staff and comfortable environment generally ensure a pleasant stay. Show more
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Categories
Dog Friendly Hotel
This hotel is located in the city center and welcomes pets. It provides comfortable accommodations and easy access to Rennes' attractions.
Hotel near Nightlife Spots
This hotel is located in the center of Rennes, offering easy access to the city's nightlife. Its proximity to bars, clubs, and restaurants makes it a convenient choice for those interested in nightlife.
Business Hotel
The hotel offers quality services for work and relaxation, including meeting facilities, a fitness room, a car park, a Cuisine Lounge, a bar, and room service. It is located in the heart of Rennes, close to the historic center and shops.
Hotel with Parking
This hotel offers parking and is located in the city center. It allows easy access to the Parliament of Brittany and other attractions.
Accessible Hotel
This hotel is listed as an accessible accommodation option in Rennes.
Hotel with Gym
This hotel provides a free 24-hour fitness center, offering guests the flexibility to exercise at any time. The facility allows for daily training sessions, catering to guests' individual schedules and fitness needs.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
4-Star Hotel
Room Types
Deluxe Double Room with Sofa Bed - Garden SideProviding free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit offers 2 beds.
Standard Duble RoomThe double room features a carpeted floor, heating, as well as a private bathroom featuring a bath or a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Standard Twin RoomThe twin room features a carpeted floor, heating, as well as a private bathroom featuring a bath or a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.
Superior Suite with One King Bed and convert ible SofaThis air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The suite features a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with satellite channels, as well as garden views. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
Centrally situated in the heart of Rennes, the Mercure Rennes Centre Parlement enjoys an impressive reputation for its prime location. Guests frequently highlight its exceptional proximity to key attractions such as the Parliament and Place Sainte-Anne, making it a perfect base for exploring the city. The strategic location also allows for easy access to parking and ensures that visitors can reach all major points of interest on foot within minutes, making it ideal for family stays and short city breaks alike.
The hotel's positioning is often described as unbeatable with numerous reviews praising how convenient it is for walking tours around downtown Rennes. Visitors appreciate the proximity to shops, restaurants and the river, which enhances the overall travel experience. The geographical location of the hotel also makes it an excellent starting point for those looking to visit Brittany.
In addition to its superb location, the hotel's atmosphere is noted for its cleanliness, comfort and quiet rooms, particularly those facing the garden. The staff's attentiveness and friendliness further complement the positive experience reported by guests. Overall, the Mercure Rennes Centre Parlement is perfectly situated for those looking to immerse themselves in the vibrant city life of Rennes while enjoying modern comforts and accessibility.
Breakfast
The breakfast experience at Mercure Rennes Centre Parlement has garnered predominantly positive reviews from guests. The extensive breakfast buffet is frequently highlighted for its deliciousness, variety and high quality. Many praised it as very good with some describing it as exceptional, fantastic and even magnificent. Guests appreciated the abundance and well-stocked nature of the options, which included both sweet and savory items, fresh fruits, scrambled eggs, crispy baguettes and the availability of a crepe maker. The breakfast staff were also commended for being friendly and professional.
Despite the praise, some guests felt that the breakfast could be more diverse, citing a lack of vegetables and cheese. A few reviews mentioned that the breakfast was not very extensive and only decent. The cost of breakfast, priced at around €19-€20 per person, was a point of contention for several guests who considered it expensive, although the variety and quality offered were seen as justifying the price by others.
Overall, the breakfast at Mercure Rennes Centre Parlement is well-received for its comprehensive and high-quality offerings, though potential guests should be aware of the higher cost associated with it. The hotel's central location and comfortable, well-soundproofed rooms also contribute positively to the overall experience.
Rooms
Mercure Rennes Centre Parlement offers a pleasant stay with its clean, modern and spacious rooms. Guests frequently praise the comfortable rooms and commend the quiet environment conducive to a restful night's sleep. The decor is appealing and many rooms offer lovely views of a peaceful garden. The beds are typically described as comfortable, contributing to the overall coziness of the accommodations, despite a few comments about some beds and pillows not meeting comfort expectations.
The rooms are generally well-equipped and soundproofed, ensuring a functional and comfortable experience. While the overall consensus highlights the spaciousness and cleanliness of the rooms, there are occasional mentions of some rooms being smaller or somewhat outdated. Nevertheless, the emphasis on cleanliness and the quality of the bedding stands out in the reviews.
The hotel’s ideal location, combined with the welcoming and helpful staff, enhances the overall experience. Guests appreciate the quiet surroundings, the quality of the breakfast and the convenience of on-site parking. In sum, Mercure Rennes Centre Parlement provides a comfortable, clean and spacious retreat for travelers seeking both relaxation and proximity to city attractions.
Beds
At the Mercure Rennes Centre Parlement, guests have mixed feelings about the hotel beds. Many reviewers highlight the comfort and quality of the bedding, noting that the beds are generally comfortable and contribute to a pleasant stay. Guests mention that the beds offer a very good standard of cleanliness and the rooms are spacious and clean, adding to the overall satisfaction.
However, not all reviews are positive. Some guests point out that the mattresses can be quite hard, making them uncomfortable for those who prefer a softer sleeping surface. A few reviews also mention that the beds are smaller than expected with some rooms lacking a nightstand on one side due to the bed's size. Despite these concerns, the friendly staff and the hotel's pet-friendly policy receive consistent praise, enhancing the overall guest experience.
Cleanliness
The Mercure Rennes Centre Parlement receives mixed feedback concerning cleanliness in guest reviews. On the positive side, many guests consistently praise the hotel's clean rooms and well-maintained environment. Words like very clean, impeccable cleanliness and immaculate are frequently used to describe the state of the rooms and common areas. Guests particularly appreciate the clean and spacious rooms, deeming them comfortable and quiet. These positive remarks emphasize the hotel's overall pleasant and comfortable experience, complimented further by its excellent location.
However, some guests experienced inconsistencies in the hotel's cleanliness standards. Complaints include areas under beds not being thoroughly cleaned, bathrooms needing more meticulous attention and issues with the cleanliness not matching the price charged. A few guests mentioned that the entrance terrace and some specific rooms required improvement in cleanliness. Despite these occasional lapses, the general consensus tilts towards a satisfactory to a highly satisfactory level of cleanliness, but with room for improvement in certain areas for a consistently dependable experience.
Staff
At Mercure Rennes Centre Parlement, guests consistently experience exceptional service attributed to the hotel's exemplary staff. Feedback highlights the team's friendliness with many describing their reception as warm, charming and attentive. Reviewers commend the staff for their politeness, efficiency and willingness to go above and beyond to ensure a pleasant stay. The highly professional nature of the service, combined with the personal attention to detail, leaves a lasting impression on visitors.
Staff members are noted for being super helpful and exceptionally welcoming, ensuring guests feel at home from the moment they arrive. The ability of the staff to communicate effectively in English and respond promptly to requests is also appreciated. The front desk team consistently receives praise for their caring and efficient approach, making check-ins, even at odd hours such as 3 AM, smooth and hassle-free.
Many reviews elaborate on the friendly demeanor of every staff member, including those beyond the reception area. The cleaning staff's kindness and the helpfulness of other hotel employees further enhance the overall hospitality experience.
The dedication to providing a personalized and professional welcome does not go unnoticed with several guests appreciating the genuine smiles and courteous nature of the staff. The exceptional service often stands out as a highlight of their stay, making Mercure Rennes Centre Parlement a memorable destination for many.
Wi-Fi
The Mercure Rennes Centre Parlement offers a mixed experience when it comes to WiFi connectivity. While some guests had issues with the internet going down during their stay or not working at all, others found the connection to be fast and efficient for work. However, the absence of an on-site restaurant and no water bottles in the room have been noted as limitations. Potential visitors may appreciate knowing that they can receive the parking garage access code prior to check-in and might find it helpful if they could reserve a parking space in advance.
Parking
Mercure Rennes Centre Parlement offers diverse parking options that guests have noted as generally positive yet occasionally challenging. The secure underground parking facility is particularly appreciated for its safety and convenience. Located in the city center, the parking service makes it easy to access the hotel, providing a practical solution for those traveling by car. Many guests highlight the good availability and efficiency of the parking, describing it as very convenient and a key advantage for city trips.
Despite the benefits, some guests find the parking expensive and its space somewhat limited, noting that it can be difficult to secure a spot even with a reservation. The garage, while private and integrated into the hotel building, is noted to be quite small with narrow parking spaces. Additionally, navigating the local streets to reach the parking can be challenging.
Overall, Mercure Rennes Centre Parlement's parking offers a decent solution for guests needing a car park, though it could benefit from improvements to size and availability.
Family
Mercure Rennes Centre Parlement offers an excellent location, making it ideal for a family stay. The staff are super friendly and provide a perfect welcome, ensuring a pleasant experience from arrival with special thanks to Emma. The breakfast selection is great and the team pays careful attention to guests' needs, such as accommodating a wheelchair. The privilege rooms are spacious and well-suited for families, while the family-sized bedrooms comfortably fit two young children. While some reviews noted that distant rooms can be inconvenient for larger families, the overall experience is positive, marking it as a great stopover for families.
4 Star
Mercure Rennes Centre Parlement leaves much to be desired when it comes to living up to its four-star rating. Guests consistently found that the amenities and services fell short of expectations with numerous observations that the hotel just about meets the basic standards required for its rating or even less than what might be anticipated for a two-star establishment. High on the list of grievances are the cramped room sizes that are particularly unsuitable for families, discomfort due to hard beds and an overall sense of quality that does not match the high price point. Parking is another major issue, as the parking lot is notably small, making it challenging for guests to find a spot. While it is centrally located, the convenience of its location isn't enough to offset the lack of expected luxury and comfort typical of a four-star hotel. Overall, reviews suggest that the Mercure Rennes Centre Parlement may fall short for those expecting a genuine four-star experience.
No, Mercure Rennes Centre Parlement doesn't have any pool.
No, a spa isn't available at Mercure Rennes Centre Parlement.
Yes, Mercure Rennes Centre Parlement welcomes dogs.
Yes, parking facilities are available at Mercure Rennes Centre Parlement.