Arha Reserva del Saja
Renedo
43.20438600,
-4.30366900
,
Carretera Autonómica Cabezón De La Sal - Reinosa, S/n
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Summary of reviewsArha Reserva del Saja, nestled in the picturesque Cabuérniga valley, is widely celebrated for its stunning natural surroundings and tranquil environment, making it an excellent choice for nature enthusiasts and those seeking a peaceful retreat. The hotel's location is its standout feature, offering unmatched scenic beauty and convenient access to hiking and mountain routes. It serves as a perfect base for exploring Cantabria and nearby locales like the village of Renedo de Cabuérniga.
Guests appreciate the comprehensive and varied offerings of the breakfast, which includes a range of savory products, sweets, fresh fruits and different types of coffee. Although there are some criticisms regarding the replenishment rate and overall value, those catching breakfast at the right time find it abundant and enjoyable. The dinner service has received mixed reviews with many praising the delicious food, but others pointing out limited variety and value inconsistency.
Rooms are frequently praised for their spaciousness, comfort and the beautiful views from terraces. Cleanliness in the rooms is generally satisfactory, though some guests highlight areas needing better maintenance and cleaning, particularly in common spaces and bathrooms.
The staff at Arha Reserva del Saja is a major asset, consistently praised for their friendliness, attentiveness and exceptional service. Specific team members are often singled out for their exemplary hospitality, contributing significantly to the overall positive guest experience.
Despite the generally positive feedback on the hotel’s surroundings and service, there are notable areas for improvement. The Wi-Fi service is reported to be poor or non-existent in many parts of the hotel. The spa, although featuring a range of amenities, suffers from maintenance issues and cleanliness concerns. Beds are highlighted as very comfortable, though some issues with joined mattresses are mentioned.
Overall, while the hotel presents a serene and beautifully situated escape with commendable service, it faces criticism regarding its claim to a four-star rating with many guests suggesting it would be more accurately represented as a three-star property due to inconsistencies in amenities and maintenance.
Categories
Guests appreciate the comprehensive and varied offerings of the breakfast, which includes a range of savory products, sweets, fresh fruits and different types of coffee. Although there are some criticisms regarding the replenishment rate and overall value, those catching breakfast at the right time find it abundant and enjoyable. The dinner service has received mixed reviews with many praising the delicious food, but others pointing out limited variety and value inconsistency.
Rooms are frequently praised for their spaciousness, comfort and the beautiful views from terraces. Cleanliness in the rooms is generally satisfactory, though some guests highlight areas needing better maintenance and cleaning, particularly in common spaces and bathrooms.
The staff at Arha Reserva del Saja is a major asset, consistently praised for their friendliness, attentiveness and exceptional service. Specific team members are often singled out for their exemplary hospitality, contributing significantly to the overall positive guest experience.
Despite the generally positive feedback on the hotel’s surroundings and service, there are notable areas for improvement. The Wi-Fi service is reported to be poor or non-existent in many parts of the hotel. The spa, although featuring a range of amenities, suffers from maintenance issues and cleanliness concerns. Beds are highlighted as very comfortable, though some issues with joined mattresses are mentioned.
Overall, while the hotel presents a serene and beautifully situated escape with commendable service, it faces criticism regarding its claim to a four-star rating with many guests suggesting it would be more accurately represented as a three-star property due to inconsistencies in amenities and maintenance.
Resort with Free Wi-Fi
This resort provides free Wi-Fi to its guests. Exact details about the Wi-Fi service are not specified.
Resort with Spa
Family Friendly Resort
Dog Friendly Resort
Romantic Resort
Business Resort
4-Star Resort
Guest Reviews
Nestled in the heart of the Cabuérniga valley, Arha Reserva del Saja is celebrated for its spectacular location. Guests rave about the hotel's position amidst a stunning natural environment, ideal for those seeking tranquility and a chance to disconnect from the hustle and bustle. The serenity of the area is complemented by gorgeous views from various parts of the hotel, whether it's from the rooms or the common areas.
This hotel is perfectly situated for nature enthusiasts, offering unparalleled access to hiking and mountain routes. The surroundings are not only beautiful but also provide a peaceful retreat with no signs of tourist overcrowding. Guests find the location perfect for excursions with the benefit of close proximity to the village of Renedo de Cabuérniga, which offers several dining options.
Arha Reserva del Saja's unique setting is described as fabulous and unmatched, providing visitors with a relaxing environment surrounded by greenery and nature. For those interested in exploring various points in Cantabria, the hotel serves as an ideal base, offering both convenience and quietude. Whether for a peaceful retreat or a nature-filled adventure, the hotel's prime location continues to be its standout feature.
At Arha Reserva del Saja, breakfast receives a mix of opinions with several positive and a few constructive remarks. Many guests appreciate the breakfast for being very complete and varied, offering a wide range of savory products, sweets, juices and different types of coffee. The fresh and plentiful fruit also stands out as a highlight for some visitors. The dining room where breakfast is served is noted for its beauty, which enhances the overall dining experience.
However, there are some criticisms regarding the promptness of replenishment, especially later into the breakfast service times when options become scarce. The breakfast's replenishment rate is often mentioned as needing improvement with some guests finding the choices available at the time they dined to be insufficient. There are also comments about the breakfast being sometimes expensive for what is offered and some guests describing the breakfast as mediocre or of poor quality.
Additionally, there seems to be an issue with COVID-19 protocols and staffing, as only one person is frequently available to attend to guests, replenish the buffet and clear tables, leading to chaos and delays. Despite these downsides, those who caught breakfast at the right time found it abundant, tasty and satisfying.
Arha Reserva del Saja offers a dining experience that garners mixed reviews. On the positive side, many guests commend the food as delicious and good with the restaurant being highly recommended by some. The offerings are noted for their quality in certain reviews, providing a satisfying meal for those dining at the hotel.
However, the dinner menu has room for improvement with a frequent mention of limited variety and an emphasis on fried items. Some guests feel that the dining options do not live up to the expectations of a four-star establishment, describing the food quality as mediocre and the dining experience as disappointing. The set menu, priced at 20 to 24 euros per person, includes only three choices for starters and main courses, which some find restrictive.
Overall, while there are guests who enjoy their meals, others believe the dinner experience falls short, particularly when it comes to variety and value for money.
At Arha Reserva del Saja, guest reviews frequently highlight the spaciousness and comfort of the rooms with many describing them as cozy and clean. Numerous guests have praised the large, comfortable beds and the tranquility that allows for a restful sleep. Rooms often come equipped with terraces offering lovely views and the bathrooms are generally spacious and accommodating.
While many reviews mention the efficiency and friendliness of the hotel staff, as well as the well-maintained common areas, there are several notes indicating that some rooms and facilities are in need of modernization and maintenance. Reports of shabby conditions, broken amenities and unclean walls suggest that the hotel's upkeep could be improved. Despite these points, the overall sentiment is that the rooms are comfortable and provide a pleasant stay.
Travelers to Arha Reserva del Saja will find that the hotel's beds receive high praise for their comfort. Guests frequently describe the beds as very comfortable, highlighting the softness of the sheets and the spaciousness of the bedrooms. Many reviewers emphasize that the large beds contribute to a restful night's sleep with several noting that the comfort of the beds was a standout feature of their stay.
However, some guests mentioned issues with the mattresses, indicating that in certain rooms, two smaller mattresses were joined together, which could detract from the overall comfort. Despite this, the general sentiment leans strongly towards the positive with the majority of visitors expressing satisfaction with the quality of the beds and the pillows. Overall, the beds at Arha Reserva del Saja are mostly cited as a key element in ensuring a comfortable and relaxing experience at the hotel.
Arha Reserva del Saja offers a mix of experiences when it comes to cleanliness. Many guests appreciate the clean rooms and praise the hotel's serene atmosphere, noting features like quiet surroundings, beautiful views and well-indicated amenities. Several visitors highlighted the cleanliness of the rooms and found them super clean and well-maintained to their satisfaction.
However, the overall picture isn't entirely spotless. Some guests pointed out issues such as raised flooring, spider webs, dead insects and dirt under the sheets. Common areas have been described as very dirty with cobwebs and signs of dampness, contributing to a feeling of neglect. Bathrooms, in particular, seem to need more attention with several mentions of dirt, raised floors due to humidity and the need for a fresh coat of paint.
While the clean rooms stand out, there is a clear need for improved maintenance and more consistent cleaning, especially in communal spaces and facilities. This blend of positives and negatives suggests that potential guests weigh these aspects based on their priorities for a comfortable stay.
Arha Reserva del Saja is distinguished by its exceptional staff, who consistently receive high praise from guests for their friendliness and attentiveness. Numerous reviews highlight the positive interactions with various members of the hotel team, including the welcoming nature of Cristóbal and the courteous service provided by María and Maniel. Guests commend the waiters, concierges and cleaning staff for their efficiency and professionalism, underscoring the excellent service and attention to detail they offer.
Employees at this hotel go above and beyond to ensure a pleasant stay with many reviews singling out specific individuals for their exemplary service. The spa and restaurant personnel, in particular, receive accolades for their helpfulness and professionalism. Despite a few isolated comments about less attentive service and an unfriendly receptionist, the overwhelming consensus is that the staff's kindness and dedication significantly enhance the overall guest experience.
Whether it's the diligent assistance from the reception staff or the friendly and accommodating waiters, guests consistently mention the remarkable hospitality provided. The exceptional service extends across various areas of the hotel with staff demonstrating a genuine commitment to ensuring comfort and satisfaction throughout the stay.
In conclusion, the staff at Arha Reserva del Saja stand out as a major asset to the hotel, contributing positively to the guest experience with their warmth, friendliness and professional service.
Arha Reserva del Saja faces consistent challenges with its Wi-Fi service. Many guests report experiencing poor or completely absent internet connectivity throughout their stay. The coverage appears spotty at best with some guests noting that they could only access the Wi-Fi in the reception area, while in-room connection remains elusive. There also seem to be issues with device compatibility, as some users mentioned difficulty connecting with both iPhones and Android devices. Overall, it appears that the Wi-Fi service at Arha Reserva del Saja could benefit from significant improvement to meet guest expectations.
Arha Reserva del Saja features a spa that has received mixed reviews from its guests. Many appreciated its completeness, noting the presence of amenities such as a sauna, Turkish bath, showers and a pool with hydro massage. Some found the spa to be very nice and enjoyed the garden and pool areas. However, several guests highlighted significant issues related to maintenance; many of the facilities were not working properly or were out of order, including bubble beds, pressure jets and the Turkish bath. The spa was also described as cold by some visitors and appeared rundown and in poor condition according to others. Additional concerns included the spa being dirty, having a misaligned sauna door and not offering the advertised massage services. Despite these issues, the spa remains a draw for some, though it is suggested that improvements and better maintenance are needed to enhance the overall experience.
Arha Reserva del Saja, marketed as a four-star hotel, has received varied feedback regarding its facilities and services. While some guests praise it as superb, many others express disappointment. Criticism centers significantly on its four-star claim, which reviewers find misleading. They point out the lack of basic amenities commonly associated with this rating, such as in-room refrigerators and a more extensive breakfast buffet. Issues concerning the hotel's maintenance and overall polish are also repeatedly noted with many saying it falls short of the standards expected from a four-star establishment. Moreover, inaccuracies in advertising, such as the adult-only policy not being observed, contribute to the sentiment of disillusionment. Instances of noise and perceived rudeness from other guests have further marred the experience for some. Overall, while some find aspects of the hotel commendable, the general consensus suggests it might be better represented as a three-star property.
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Location
This hotel is perfectly situated for nature enthusiasts, offering unparalleled access to hiking and mountain routes. The surroundings are not only beautiful but also provide a peaceful retreat with no signs of tourist overcrowding. Guests find the location perfect for excursions with the benefit of close proximity to the village of Renedo de Cabuérniga, which offers several dining options.
Arha Reserva del Saja's unique setting is described as fabulous and unmatched, providing visitors with a relaxing environment surrounded by greenery and nature. For those interested in exploring various points in Cantabria, the hotel serves as an ideal base, offering both convenience and quietude. Whether for a peaceful retreat or a nature-filled adventure, the hotel's prime location continues to be its standout feature.
Breakfast
However, there are some criticisms regarding the promptness of replenishment, especially later into the breakfast service times when options become scarce. The breakfast's replenishment rate is often mentioned as needing improvement with some guests finding the choices available at the time they dined to be insufficient. There are also comments about the breakfast being sometimes expensive for what is offered and some guests describing the breakfast as mediocre or of poor quality.
Additionally, there seems to be an issue with COVID-19 protocols and staffing, as only one person is frequently available to attend to guests, replenish the buffet and clear tables, leading to chaos and delays. Despite these downsides, those who caught breakfast at the right time found it abundant, tasty and satisfying.
Dinner
However, the dinner menu has room for improvement with a frequent mention of limited variety and an emphasis on fried items. Some guests feel that the dining options do not live up to the expectations of a four-star establishment, describing the food quality as mediocre and the dining experience as disappointing. The set menu, priced at 20 to 24 euros per person, includes only three choices for starters and main courses, which some find restrictive.
Overall, while there are guests who enjoy their meals, others believe the dinner experience falls short, particularly when it comes to variety and value for money.
Rooms
While many reviews mention the efficiency and friendliness of the hotel staff, as well as the well-maintained common areas, there are several notes indicating that some rooms and facilities are in need of modernization and maintenance. Reports of shabby conditions, broken amenities and unclean walls suggest that the hotel's upkeep could be improved. Despite these points, the overall sentiment is that the rooms are comfortable and provide a pleasant stay.
Beds
However, some guests mentioned issues with the mattresses, indicating that in certain rooms, two smaller mattresses were joined together, which could detract from the overall comfort. Despite this, the general sentiment leans strongly towards the positive with the majority of visitors expressing satisfaction with the quality of the beds and the pillows. Overall, the beds at Arha Reserva del Saja are mostly cited as a key element in ensuring a comfortable and relaxing experience at the hotel.
Cleanliness
However, the overall picture isn't entirely spotless. Some guests pointed out issues such as raised flooring, spider webs, dead insects and dirt under the sheets. Common areas have been described as very dirty with cobwebs and signs of dampness, contributing to a feeling of neglect. Bathrooms, in particular, seem to need more attention with several mentions of dirt, raised floors due to humidity and the need for a fresh coat of paint.
While the clean rooms stand out, there is a clear need for improved maintenance and more consistent cleaning, especially in communal spaces and facilities. This blend of positives and negatives suggests that potential guests weigh these aspects based on their priorities for a comfortable stay.
Staff
Employees at this hotel go above and beyond to ensure a pleasant stay with many reviews singling out specific individuals for their exemplary service. The spa and restaurant personnel, in particular, receive accolades for their helpfulness and professionalism. Despite a few isolated comments about less attentive service and an unfriendly receptionist, the overwhelming consensus is that the staff's kindness and dedication significantly enhance the overall guest experience.
Whether it's the diligent assistance from the reception staff or the friendly and accommodating waiters, guests consistently mention the remarkable hospitality provided. The exceptional service extends across various areas of the hotel with staff demonstrating a genuine commitment to ensuring comfort and satisfaction throughout the stay.
In conclusion, the staff at Arha Reserva del Saja stand out as a major asset to the hotel, contributing positively to the guest experience with their warmth, friendliness and professional service.
Wi-Fi
Spa
4 Star
No, Arha Reserva del Saja doesn't have any pool.
Yes, a spa is available at Arha Reserva del Saja.
Yes, Arha Reserva del Saja welcomes dogs.
No, parking facilities aren't available at Arha Reserva del Saja.
No, Arha Reserva del Saja doesn't have a gym.
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