Reims49.21330500,
4.01415100,
Avenue De Champagne - Zac De Murigny(Show on Map)
5.8
Rated
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe 'Premiere Classe Reims Sud - Bezannes' enjoys a variety of positive reviews, especially regarding its convenient location, friendly staff and general cleanliness. Positioned ideally near the Champagne-Ardenne TGV station and major motorways, the hotel is praised for its accessibility and the quiet ambiance despite its proximity to busy roads. Surrounding amenities such as bakeries and shopping centers add to its convenience, making it a practical choice for travelers requiring a simple, well-situated stopover.
Positive feedback about the staff is recurrent with guests frequently commending their friendliness, professionalism and the smooth check-in process. The staff's attentiveness and politeness enhance the overall experience, ensuring that guests feel welcomed and cared for from arrival to departure.
Cleanliness also garners favorable remarks with several guests noting the tidy rooms, fresh bed linens and efficient air conditioning. Though there are occasional reports of musty odors and dated interiors, the general sentiment toward the cleanliness and maintenance of the rooms is positive.
While the breakfast experience is mixed, many guests appreciate the hearty and budget-friendly continental selection, though some mention a desire for a more varied menu. The small rooms receive criticism for their limited space, yet they are deemed adequate for brief stays. The cleanliness and practical setup, including bunk beds, offset some of the spatial constraints, making them manageable for short-term visits.
Mixed reviews about the bedding highlight occasional discomfort due to hard or saggy mattresses, yet improvements are noted over time, such as new mattresses being introduced.
Lastly, the hotel is recognized as family-friendly but the compact rooms challenge longer stays for families. Despite some limitations, the hotel’s key strengths lie in its strategic location, cleanliness and the commendable service provided by the staff, making it a reliable choice for budget-conscious travelers. Show more
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Categories
Cheap Hotel
This hotel is a cheap hotel in Reims. It provides essential amenities for a short stay, catering to travelers looking for inexpensive options.
Family Friendly Hotel
Dog Friendly Hotel
Room Types
Double RoomEach air-conditioned room has a TV, free Wi-Fi access and a private bathroom with a shower.
Triple Room (1 Double Bed + 1 Single Bed)Each air-conditioned room has a TV, free Wi-Fi access and a private bathroom with a shower.
Triple RoomEach air-conditioned room has a TV, free Wi-Fi access and a private bathroom with a shower.
Guest Reviews
5.8
Rated
Location
The location of 'Premiere Classe Reims Sud - Bezannes' receives consistent praise from guests. Positioned at a reasonable walking distance from the Champagne-Ardenne TGV station and conveniently near the motorway, the hotel is seen as a perfect spot for travelers looking to continue their journey or seeking a quick overnight stop. Its proximity to a major road makes it accessible and easy to find without the disruption of highway noise, ensuring a quiet stay.
Guests appreciate the nearby amenities, including a good patisserie and a Leclerc shopping center with various restaurants. This makes dining and shopping easily accessible. The hotel's central location in Reims adds to its appeal, providing good transport links and making it a practical base for exploring the area or attending local events.
Despite minimal mention of staff interactions, the general sentiment is positive towards the team with staff described as pleasant and communication clear. Guests also note the facility's simplicity and cleanliness, standard for its category, but appreciated nonetheless.
Overall, the geographical advantages and convenient amenities make 'Premiere Classe Reims Sud - Bezannes' a reliable choice for travelers in need of a well-positioned and straightforward stopover.
Breakfast
The breakfast experience at Premiere Classe Reims Sud - Bezannes garners mixed reactions from guests. Highlights include friendly and attentive staff and a hearty breakfast selection that many found to be good and adequate for the price. The basic continental breakfast, priced at €5 for an all-you-can-eat option, includes items such as coffee, yogurt, buns, butter and cheese, which some guests appreciated for its simplicity and freshness.
However, several reviews also indicate areas for improvement. Some guests found the breakfast to be sparse and lacking in variety, pointing out the absence of items such as cereals, eggs and fruit. There were instances of limited coffee options and concerns about cleanliness. Additionally, occasional shortages of certain items like baguettes have been noted.
Despite these critiques, the convenience of a nearby bakery offering a more substantial meal is suggested by some reviewers. For those seeking straightforward, budget-friendly options, breakfast at the hotel can be satisfactory, though it may not meet the expectations of those looking for a more robust selection.
Rooms
The overall sentiment regarding the rooms at Premiere Classe Reims Sud - Bezannes is one of mixed impressions with a predominant focus on the limited space. Many guests describe the rooms as very small, often comparing them to confined spaces like a caravan or lorry container. The bathroom facilities also contribute to this sense of tightness, often labeled as cramped or tiny, particularly for taller individuals. Additionally, there are recurrent comments about unpleasant odors, ranging from cigarette smoke to cleaning products.
Despite these spatial limitations, several guests find the rooms to be clean and manageable for short stays, especially for overnight stopovers during travel. The cleanliness of the rooms and bathrooms, although fundamental, is frequently noted. The utility of the space, such as rooms being equipped with bunk beds, is acknowledged positively for making the most out of a small area.
Noise can be an issue due to proximity to the highway and a bustling parking lot, which is both a source of convenience and disruption. Some guests also report issues with room assignments not meeting their expectations - like being given different bed configurations than booked - and occasional maintenance problems such as worn-out furniture and clogged showers.
Ultimately, while the compact nature of the rooms may pose challenges, the affordability and basic cleanliness make the rooms adequate for brief stays.
Beds
Guests have had mixed experiences with the beds at Premiere Classe Reims Sud - Bezannes. Many found the bedding clean and comfortable with fresh, ironed linen enhancing the overall appeal. The bedding has often been complimented for its comfort and some reviewers described the beds as very comfortable, highlighting the large and cleverly designed rooms with bunk beds.
However, there were consistent complaints about the hardness of the beds and pillows with several guests mentioning the mattresses were worn out, saggy and even described as having a V-shape. These issues led to uncomfortable nights and back pain for some visitors.
Despite these concerns, it's evident that there have been improvements over time, such as the mention of new mattresses enhancing the bedding experience. Overall, while the cleanliness and some aspects of comfort are appreciated, the inconsistency in the quality of mattresses seems to detract from the overall sleep experience for some guests.
Cleanliness
Premiere Classe Reims Sud - Bezannes offers a spectrum of experiences when it comes to cleanliness. Notable mentions include several guests appreciating the basic but clean rooms, emphasizing good value for money. The diligent cleaning staff and very polite receptionist also receive commendations. A number of guests report that the rooms were impeccable, tidy and came with fresh and clean bed linen. Comfort is further enhanced by efficient air conditioning and easy accessibility.
However, some reviews hint at inconsistencies. Despite many rooms being clean, there are occasional reports of issues such as stale tobacco smells, musty odors and aging facilities. Instances of dirty restrooms, dated interiors and occasional insect sightings are also mentioned. Guests point out that some rooms and sheets were not as clean as expected and in some cases, the rooms had not undergone a deep clean in quite a while.
Despite these mixed reviews, the hotel staff's friendliness and the overall ease of access make it a convenient stopover for budget-conscious travelers.
Staff
The staff at Premiere Classe Reims Sud - Bezannes consistently receives high praise in guest reviews for their friendliness and helpfulness. Guests highlight the pleasant and warm welcomes they received with check-in processes described as quick and smooth. The reception team is noted for being attentive, accommodating and polite, ensuring that guests feel welcomed and taken care of from the moment they arrive.
The competence and professionalism of the staff also stand out with several reviews highlighting their ability to manage requests efficiently, such as changing room arrangements to accommodate families. Names like Yassine are mentioned with gratitude, indicating personalized and memorable service.
Despite a few comments regarding incompetency and unfriendliness, the overwhelming sentiment is that the team is super friendly, responsive and dedicated to making the stay enjoyable. Words like charming, very kind and very nice frequently appear, painting a picture of a hospitable environment. The positive interactions extend from reception throughout the guests' stay, contributing to an overall pleasant experience at the hotel.
Family
The 'Premiere Classe Reims Sud - Bezannes' offers a warm welcome with nice staff and a family-friendly breakfast, accommodating requests for adjacent rooms, which can be useful for family travels. However, the rooms and bathrooms are notably small, making it challenging for families with children or even three adults. While practical for brief stopovers during long journeys, the lack of adequate space and occasional issues with hot water may not make it the best choice for longer family stays.
No, Premiere Classe Reims Sud - Bezannes doesn't have any pool.
No, a spa isn't available at Premiere Classe Reims Sud - Bezannes.
Yes, Premiere Classe Reims Sud - Bezannes welcomes dogs.
No, parking facilities aren't available at Premiere Classe Reims Sud - Bezannes.
No, Premiere Classe Reims Sud - Bezannes doesn't have a gym.