The Red Lion Hotel Redding stands out for its prime location, conveniently situated off the I-5 highway, allowing easy access to nearby Oregon, Lassen Volcanic National Park, dining options and shopping areas. Its central location and simple parking process, along with the on-site restaurant and bar, enhance the overall convenience for guests, including those traveling with pets. The breakfast service is appreciated for its convenience and variety, although there are mixed reviews regarding specific items and the breakfast area itself. Dinner at the hotel's "3 Shastas" restaurant is generally well-received with praise for the quality and taste of the food, despite occasional service inconsistencies.
Guest reviews of the rooms indicate a mixed experience. Many highlight the spaciousness, cleanliness and comfort, especially the pillows and updated rooms. Some rooms benefit from features like balconies and views of the pool area. However, there are mentions of dated decor and minor maintenance issues that need addressing. Cleanliness throughout the hotel sees varied feedback; some find the rooms and facilities clean and comfortable while others report issues in the hallways and common areas.
The hotel staff consistently receive high marks for their friendliness and professionalism, contributing positively to guest experiences. “Maria,” “Christine,” and “Cecilia” are noted for their exceptional service. WiFi service is an area needing improvement with many guests experiencing connectivity issues. The pool area is frequently praised for its cleanliness and attractiveness, particularly among families, despite occasional maintenance concerns.
Parking at the hotel is a well-regarded feature, noted for its convenience and safety, although evening arrivals might face challenges in finding a spot. The beds receive mixed reviews; while many guests found them comfortable and conducive to a good night's sleep, others reported issues with worn mattresses or uncomfortable experiences. Finally, the hotel's pet-friendly amenities and reasonable pet fees are well-received, making it a favored choice for pet owners.
In summary, the Red Lion Hotel Redding offers a comfortable and convenient stay with its excellent location, friendly staff and appealing amenities, although it has some areas for improvement such as maintenance and WiFi reliability.