Red Deer Resort & Casino
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Summary of reviewsThe Red Deer Resort & Casino, nestled in the heart of Red Deer, offers a commendable blend of convenience and comfort, consistently receiving favorable reviews from its guests. The prime location is frequently highlighted, with easy access to dining, shopping, downtown, and major road networks, complementing the welcoming interior despite the somewhat dated exterior. Guests also appreciate the friendly, efficient staff who enhance the experience.
Breakfast at the resort receives high praise for its quality and service, with many guests considering it a highlight of their stay. The diverse and delicious offerings, coupled with attentive staff, contribute to a memorable morning meal. Thoughtful touches like breakfast vouchers add to the appeal, despite some guests wishing for complimentary breakfast options.
Dining experiences within the resort are positively noted, with both the restaurant and lounge delivering excellent service and tasty meals. Special dining events are especially celebrated, though some guests mention concerns over pricing and occasional wait times, which are minor compared to overall satisfaction.
Rooms are described as clean, comfortable, and spacious, often providing restful experiences with comfortable beds and cozy atmospheres. Some rooms even offer delightful views, adding charm to the stay. While decor and facilities might benefit from updates, many guests find the accommodations a good base for exploring the area and enjoying resort amenities.
Cleanliness generally receives commendation, although inconsistent upkeep is occasionally noted. The resort's emphasis on maintaining a welcoming environment is apparent, though addressing minor lapses could further enhance satisfaction.
The staff at the Red Deer Resort & Casino are highly regarded for their friendliness and helpfulness, which significantly enriches guest experiences. While rare communication issues exist, the overall service is warm and accommodating.
The pool is appreciated for its family-friendly features and tranquil environment, with some guests noting occasional availability issues. Nonetheless, the pool area is considered a pleasant part of the facilities offered.
The casino promises an exciting future addition, attracting attention and anticipation, despite some frustrations with its delayed opening. Efforts towards enhancing guest experiences are noted, suggesting ongoing improvements.
Overall, the Red Deer Resort & Casino offers a comfortable and well-located option for visitors, with multiple amenities and services contributing to an enjoyable and memorable stay.
Categories
Breakfast at the resort receives high praise for its quality and service, with many guests considering it a highlight of their stay. The diverse and delicious offerings, coupled with attentive staff, contribute to a memorable morning meal. Thoughtful touches like breakfast vouchers add to the appeal, despite some guests wishing for complimentary breakfast options.
Dining experiences within the resort are positively noted, with both the restaurant and lounge delivering excellent service and tasty meals. Special dining events are especially celebrated, though some guests mention concerns over pricing and occasional wait times, which are minor compared to overall satisfaction.
Rooms are described as clean, comfortable, and spacious, often providing restful experiences with comfortable beds and cozy atmospheres. Some rooms even offer delightful views, adding charm to the stay. While decor and facilities might benefit from updates, many guests find the accommodations a good base for exploring the area and enjoying resort amenities.
Cleanliness generally receives commendation, although inconsistent upkeep is occasionally noted. The resort's emphasis on maintaining a welcoming environment is apparent, though addressing minor lapses could further enhance satisfaction.
The staff at the Red Deer Resort & Casino are highly regarded for their friendliness and helpfulness, which significantly enriches guest experiences. While rare communication issues exist, the overall service is warm and accommodating.
The pool is appreciated for its family-friendly features and tranquil environment, with some guests noting occasional availability issues. Nonetheless, the pool area is considered a pleasant part of the facilities offered.
The casino promises an exciting future addition, attracting attention and anticipation, despite some frustrations with its delayed opening. Efforts towards enhancing guest experiences are noted, suggesting ongoing improvements.
Overall, the Red Deer Resort & Casino offers a comfortable and well-located option for visitors, with multiple amenities and services contributing to an enjoyable and memorable stay.
Hotel near Ski Resorts
Offers comprehensive amenities for a comfortable stay, including dining and entertainment options, making it suitable for guests looking to relax after a day of winter sports at nearby Canyon Ski Resort.
Casino Hotel
Offers a casino and resort experience in Red Deer. Provides a comfortable stay with on-site gaming and entertainment options.
Family Friendly Hotel
This hotel is a top choice for families, offering a casino and various on-site activities to keep everyone entertained. The meticulous cleanliness of the rooms, comfortable beds, and excellent noise isolation ensure a pleasant stay for families.
Business Hotel
The Red Deer Resort & Casino features Central Alberta's largest hotel meeting space, with a maximum capacity of 2000 attendees. The Alberta Convention Centre spans 53,000 square feet and is equipped with audiovisual technology and fast Wi-Fi. It redefines the standard for corporate excellence and event hospitality.
Hotel with Gym
This hotel provides guests with access to a well-equipped gym, making it suitable for fitness enthusiasts. While specific details about the gym are not available, the presence of this amenity contributes significantly to the hotel's appeal for guests looking to maintain their workout routine.
3-Star Hotel
This hotel offers entertainment and accommodation. It provides a combination of lodging and on-site casino facilities, making it a convenient choice for those seeking leisure activities.
Hotel with Indoor Pool
This hotel features a large 45,000-gallon indoor licensed pool with a hot tub. The pool area includes lounging areas, shower facilities, and poolside service from the Garden Terrace Lounge. Guests can also enjoy a sauna and steam room for relaxation.
Hotel with EV Charging Stations
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key (greenkey.global)
Green Key Global (greenkeyglobal.com) - Keys: 3
What makes your hotel/accommodation eco-friendly?
Written environmental policy statement in place
Use of non-toxic cleaning products
Serving organic food at the restaurant
LED lighting throughout the premises
Environmental manager appointed
Employees are trained to follow environmental policies
Electric car charging station(s) available
Toilets flush up to 6 litres per flush
Waste is separated into at least 3 categories
Recycling bins in guest rooms
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Answers last updated by Red Deer Resort & Casino
Hotel for Honeymoon
Dog Friendly Hotel
Dogs Stay Free
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Free! There is no extra charge. Dogs stay for free.
Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in?
Not necessarily
Show more...Not necessarily
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel where Dogs Stay Free
Hotel with Heated Pool
Guest Reviews
Nestled in the heart of Red Deer, the Red Deer Resort & Casino boasts an excellent and convenient location that garners frequent praise from its guests. The hotel is perfectly situated near a plethora of dining options and shopping centers, allowing visitors to easily access everything they need within walking distance. Additionally, its central position offers guests easy access to downtown and major road routes, making transportation and parking hassle-free. Guests appreciate the proximity to both the vibrant city center and the multitude of nearby amenities. While the exterior might seem dated to some, the welcoming interior and comfortable rooms make for a pleasant stay. Compliments extend to the friendly and efficient staff, enhancing the decidedly positive experience. Overall, the hotel's prime location and quality offerings provide a strong foundation for memorable visits to Red Deer.
Visitors to the Red Deer Resort & Casino generally laud the breakfast experience, often expressing great satisfaction with the quality of the meals and the service. Many guests find the food to be exceptional, with some asserting that the breakfast was the highlight of their stay. The variety and taste of breakfast offerings receive consistent praise, as does the attentive and friendly restaurant staff. Guests appreciate the convenience of the casino location, enhancing their overall experience.
While some reviewers mention the absence of a complimentary breakfast and a preference for included breakfast options, at times the establishment provides breakfast vouchers, which many consider a thoughtful bonus. These vouchers allow diners to order fresh, hot meals off the menu, further adding to the appeal. Additionally, breakfast is described as filling and delicious, sometimes making lunch unnecessary.
The breakfast buffet stands out for its extensive and delectable selection, leaving guests more than satisfied with their morning meal. Positive feedback underscores the tasty food and attentive service, making the breakfast at Red Deer Resort & Casino a memorable part of the visit.
The dining experience at Red Deer Resort & Casino largely receives praise for its delightful offerings, with both the lounge and the restaurant standing out for their quality. Guests frequently highlight the excellent service and delicious food as notable aspects of their visits. The restaurant receives accolades for its fabulous and spectacular dining events, such as Valentine's dinner, and consistently delivers great meals, making it a favorite among many. While the food is praised for its taste, some reviews mention issues with pricing, with meals perceived as overpriced by some. There were also occasional challenges, such as longer wait times and limited evening dinner choices. Despite these minor concerns, the overall feedback on the food and staff's efforts at the venue remains very positive, underlining the appeal of dining at the resort.
Red Deer Resort & Casino offers rooms that are predominantly clean, comfortable, and spacious, ensuring guests enjoy their stay. Many visitors have praised both the comfortable beds and pillows, highlighting a restful sleep experience. In particular, some rooms stand out due to their size and cozy atmosphere, providing a pleasant retreat from the vibrant casino atmosphere. Accommodations with views overlooking Red Deer offer delightful visual experiences, such as watching fireworks from room windows, adding to the charm. The convenience of a club room further enhances the value with its complimentary breakfast and snacks, making it a great perk.
Despite the positive aspects, some aspects of the rooms could benefit from attention. There are mentions of rooms occasionally feeling outdated, with stains and dim lighting detracting from the overall experience. Noise and housekeeping standards vary, which might not meet the expectations of all guests. However, for those who are looking for comfortable nights with quiet surroundings, these rooms often fulfill that need. While there are suggestions for upgrades in décor and facilities, many agree the rooms provide a good base to explore the surrounding area and enjoy the resort amenities.
At Red Deer Resort & Casino, guests frequently praise the quality and comfort of the beds, which contribute significantly to an enjoyable stay. The mattresses and linens consistently receive high marks for their exceptional comfort, with many visitors expressing how incredibly comfortable and relaxing the beds are. Not only are the beds described as comfortable and cozy, but they also come with some king-sized options that add to the spacious and luxurious feel of the rooms.
Guests also appreciate the overall comfort of the rooms, which complement the lovely bedding experience. The suites are described as well-sized, offering a welcoming environment that enhances the satisfaction of the stay. While there are remarks about the discomfort of some pillows, the majority of reviews focus on the positive aspects, highlighting the convenience of the bedding and the attention to detail in room preparation.
Overall, Red Deer Resort & Casino provides an exceptionally cozy resting place, with guests often noting their ability to sleep soundly, even through disturbances like storms, which speaks volumes about the relaxing nature of the beds and rooms.
The Red Deer Resort & Casino receives mixed reviews regarding cleanliness, which plays a significant role in shaping guests' experiences. Many guests praise the resort for its clean and comfortable rooms. They find the hotel, facilities, and shared areas downstairs well-maintained, contributing to a welcoming environment. Visitors often highlight the cleanliness of the bathrooms and appreciate the comfortable beds, particularly noting exceptional linens.
However, several reviews point out areas for improvement. Some guests report encountering dirty rooms, musty smells, and unkept carpets which detract from the overall experience. Instances of dust and spots in furniture, as well as mold around windows, suggest inconsistent upkeep. The decor, although described as beautiful by some, seems outdated to others, indicating a potential need for updating certain aspects to maintain appeal.
While the resort's cleanliness garners commendation from many, lapses noted by various guests suggest that meticulous attention to such details would enhance the overall experience. This could bridge the divide between the property's visual promise and guests' real-world encounters, boosting satisfaction across visits and maintaining its reputation.
Red Deer Resort & Casino receives high praise for its exceptionally friendly and helpful staff. Many guests commend the staff for their politeness and attentiveness throughout their stay, particularly highlighting the front desk and restaurant teams for their excellent service. The bartenders at the casino are often noted as being the best in the area, adding to the overall positive experience. The staff frequently go above and beyond expectations, contributing to a welcoming atmosphere that guests appreciate.
However, occasional inconsistencies do appear in reviews, such as difficulty in communication with housekeeping and rare instances where staff responsiveness could be improved. There are mentions of unfulfilled promises for special occasions, indicating areas for potential enhancement in customer service. Despite these minor setbacks, the general consensus reflects a warm, accommodating, and professional team dedicated to ensuring guests have a pleasant visit to the resort.
The pool at the Red Deer Resort & Casino is generally appreciated for its size, cleanliness, and suitability for families, with particular mention of its kid-friendly depth. Guests have enjoyed a quiet and tranquil environment, finding the pool not too crowded, which allows for a more relaxing experience. A number of visitors commented on the warmth of the pool, which adds to the comfort during their swim. The pool area includes loungers, which many found pleasant, enhancing the overall experience of the facilities. However, there are some inconsistencies in the availability of the pool and hot tub, with several reviews mentioning closures without prior notice, leading to disappointment for some guests. While many appreciated the general upkeep and friendliness of the staff, there were occasional issues with the hot tub being out of service. Despite these setbacks, the hotel overall is considered beautiful and well-located, providing lovely amenities, although improvements in communication regarding the pool's availability could enhance guest satisfaction.
The Red Deer Resort & Casino is generating buzz with its casino features, even though its doors have not yet officially opened. Guests are drawn to the promise of its vibrant atmosphere, as indicated by the positive mentions of the cool and tidy VLT bar. The convenience of ample parking and the accessibility of the casino and its adjacent restaurants are also highlighted by visitors. While some guests express frustration about the casino's delayed opening and dated room furnishings, there is anticipation for the future potential of this entertainment hub once the construction is complete. Despite these hiccups, visitors appreciate the clean facilities and the establishment’s focus on improving the guest experience over time.
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Location
Breakfast
While some reviewers mention the absence of a complimentary breakfast and a preference for included breakfast options, at times the establishment provides breakfast vouchers, which many consider a thoughtful bonus. These vouchers allow diners to order fresh, hot meals off the menu, further adding to the appeal. Additionally, breakfast is described as filling and delicious, sometimes making lunch unnecessary.
The breakfast buffet stands out for its extensive and delectable selection, leaving guests more than satisfied with their morning meal. Positive feedback underscores the tasty food and attentive service, making the breakfast at Red Deer Resort & Casino a memorable part of the visit.
Dinner
Rooms
Despite the positive aspects, some aspects of the rooms could benefit from attention. There are mentions of rooms occasionally feeling outdated, with stains and dim lighting detracting from the overall experience. Noise and housekeeping standards vary, which might not meet the expectations of all guests. However, for those who are looking for comfortable nights with quiet surroundings, these rooms often fulfill that need. While there are suggestions for upgrades in décor and facilities, many agree the rooms provide a good base to explore the surrounding area and enjoy the resort amenities.
Beds
Guests also appreciate the overall comfort of the rooms, which complement the lovely bedding experience. The suites are described as well-sized, offering a welcoming environment that enhances the satisfaction of the stay. While there are remarks about the discomfort of some pillows, the majority of reviews focus on the positive aspects, highlighting the convenience of the bedding and the attention to detail in room preparation.
Overall, Red Deer Resort & Casino provides an exceptionally cozy resting place, with guests often noting their ability to sleep soundly, even through disturbances like storms, which speaks volumes about the relaxing nature of the beds and rooms.
Cleanliness
However, several reviews point out areas for improvement. Some guests report encountering dirty rooms, musty smells, and unkept carpets which detract from the overall experience. Instances of dust and spots in furniture, as well as mold around windows, suggest inconsistent upkeep. The decor, although described as beautiful by some, seems outdated to others, indicating a potential need for updating certain aspects to maintain appeal.
While the resort's cleanliness garners commendation from many, lapses noted by various guests suggest that meticulous attention to such details would enhance the overall experience. This could bridge the divide between the property's visual promise and guests' real-world encounters, boosting satisfaction across visits and maintaining its reputation.
Staff
However, occasional inconsistencies do appear in reviews, such as difficulty in communication with housekeeping and rare instances where staff responsiveness could be improved. There are mentions of unfulfilled promises for special occasions, indicating areas for potential enhancement in customer service. Despite these minor setbacks, the general consensus reflects a warm, accommodating, and professional team dedicated to ensuring guests have a pleasant visit to the resort.
Pool
Casino
Yes, Red Deer Resort & Casino has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Red Deer Resort & Casino.
Yes, Red Deer Resort & Casino welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Red Deer Resort & Casino.
Yes, Red Deer Resort & Casino has a gym.
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