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Summary of reviewsHoliday Inn Express Red Deer by IHG is well-regarded for its strategically convenient location, making it a favored choice for a variety of travelers. Nestled close to a prominent shopping mall and several dining options like Starbucks and McDonald's, it offers easy access to amenities and event locations like the Westerner. Guests appreciate the quiet surroundings amid the bustling vicinity and the hotel's accessibility to both shopping and medical facilities.
The breakfast experience is a standout feature, consistently earning high praise for its variety and delicious hot offerings. Guests highlight the excellent service and attentiveness of the breakfast crew, contributing to a satisfying start to their day. Whilst there's room for minor improvements, such as extending breakfast hours, the overall value and quality of breakfast are commendable.
Rooms at the hotel are noted for being clean and spacious, with particularly comfortable beds that ensure a restful night's sleep. Despite some mentions of outdated furniture and intermittent noise issues, guests generally find the accommodations comfortable. The cleanliness of the environment is complemented by the friendly staff, who contribute to a welcoming atmosphere.
Staff service is exemplary, with visitors frequently highlighting the team's friendliness and helpfulness. The front desk is lauded for efficiency and courtesy, further enhancing the guest experience. The occasional minor critique does not overshadow the overwhelmingly positive interactions guests have with the staff.
The pool area, while small and subject to occasional maintenance issues, is clean and appreciated by families for its enjoyable slide. Although some guests find the pool cold, others consider it a highlight of their stay.
In summary, Holiday Inn Express Red Deer by IHG combines a prime location, excellent staff service, a satisfying breakfast, and comfortable accommodations to provide a generally pleasant and practical stay for guests. While some areas show signs of aging and could benefit from updates, the hotel maintains high standards of cleanliness and service quality, making it a reliable choice for visitors. Show more
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Categories
Hotel near Ski Resorts
Provides a straightforward and convenient stay with complimentary breakfast, ideal for travelers focused on quick access to Canyon Ski Resort. Its efficient service caters to those with active itineraries.
Family Friendly Hotel
This hotel provides a comfortable stay for families with its well-equipped rooms and convenient location. The amenities cater to both adults and children.
Hotel with Swimming Pool
Offers pool facilities and comfortable accommodations. Provides a convenient stay with various amenities.
Indoor Pool
Business Hotel
Located between Edmonton and Calgary, Holiday Inn Express Red Deer is near golf courses and shopping options. It offers standard amenities for a comfortable business trip. It is near Westerner Park.
Accessible Hotel
Holiday Inn Express hotels usually offer accessible rooms and common areas. Though specific features for this location are not detailed, the brand is generally compliant with accessibility standards.
Hotel with Rooms With Jacuzzi / Hot-tub
Offers rooms with jacuzzi, a pool, and a free breakfast buffet. Conveniently located halfway between Edmonton and Calgary.
Hotel with Indoor Pool
This hotel features an indoor pool and is noted by guests for its cleanliness and helpful staff. It offers a comfortable stay with good amenities.
Hotel for Honeymoon
Hotel with Gym
Room Types
Standard RoomBed type preferences are subject to availability and cannot be guaranteed.
Standard Queen Room with Two Queen BedsThis room offers free Wi-Fi, a refrigerator and a microwave.
Standard King RoomThis room features free Wi-Fi, a refrigerator and a microwave.
King Suite - Non-SmokingOffers a queen bed separated by a partition from 2 bunk beds.
Standard King Room with Accessible Tub - Mobility AccessThis room offers free Wi-Fi, a refrigerator and a microwave.
Standard Queen Room with Two Queen Beds and Mobility Accessible TubA flat-screen cable TV and a seating area are provided in this accessible room. A microwave and a refrigerator are included.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
King Suite - Non-SmokingThis suite is air-conditioned and features a private bathroom and heating. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Holiday Inn Express Red Deer by IHG boasts a prime location that appeals to a wide range of travelers. Nestled conveniently close to a major shopping mall, it offers guests easy access to a variety of amenities such as Starbucks, McDonald's, and even Jollibee. The hotel is also strategically positioned for those attending events at the Westerner, making it a practical choice. Visitors appreciate the quiet surroundings despite the bustling vicinity and find the hotel easily accessible. With its proximity to shopping and medical facilities, the location is not only excellent but also versatile enough to meet diverse needs.
Breakfast
The breakfast at Holiday Inn Express Red Deer by IHG consistently receives high praise from guests, with many describing it as great, excellent, or even fantastic. The emphasis on offering a variety of options at the breakfast buffet is a recurring highlight, ensuring guests have plenty of choices to suit different tastes. The breakfast is often noted for its hot and delicious offerings, contributing to a satisfying start to the day. The service crew plays a significant role in enhancing the breakfast experience, with commendations for their excellent service and attentiveness. Although the breakfast generally meets expectations, there are minor critiques suggesting room for improvement, particularly in regards to extending the breakfast hours. Overall, the hotel's breakfast provides good value and quality, contributing positively to the overall guest experience.
Rooms
Guests of the Holiday Inn Express Red Deer by IHG often emphasize the cleanliness and spaciousness of the rooms, with many finding the beds to be particularly comfortable. The staff is frequently described as friendly, contributing to an overall pleasant experience. The continental breakfast is also noted for its quality. Despite these positive aspects, there are mentions of outdated furniture in some rooms and occasional noise issues, such as from the pool area or plumbing, which can detract from the experience for some guests. On the whole, the accommodations provide a comfortable and practical stay with a generally warm reception from the staff.
Beds
At the Holiday Inn Express Red Deer by IHG, guests can expect a restful night thanks to the hotel's exceptionally comfortable beds. The feedback consistently highlights the comfort of the beds and pillows. Whether it's a king-sized bed or any other room type, the beds are described as very comfortable and even fabulous by some guests. Visitors also note that the overall comfort of their accommodations, including the room ambiance, contributes to a positive experience. The cleanliness of the beds further reassures guests, ensuring a pleasant stay where they can recharge effectively.
Cleanliness
Holiday Inn Express Red Deer by IHG offers a reliably clean experience for travelers looking for comfort and friendliness during their stay. Guests praise the hotel for maintaining a clean environment throughout both the hotel and individual rooms, which are often described as clean, comfy, and cozy. The staff receives high marks for friendliness, contributing to a welcoming atmosphere. While the location is convenient, situated near a mall along with popular coffee and dining spots, the property does show signs of aging in certain areas. Some rooms and common areas could benefit from modernization and improvements in cleanliness. Issues such as uneven floors, outdated carpets, and lingering odors have been noted. Despite these occasional shortcomings, the hotel provides a generally pleasant stay with a high level of cleanliness, complemented by excellent staff service and a satisfying breakfast.
Staff
Visitors to the Holiday Inn Express Red Deer by IHG consistently encounter a welcoming and attentive team. Many guests highlight the friendliness and approachability of the staff, noting their personable nature. Employees are often described as accommodating and incredibly helpful, consistently going above and beyond to enhance the guest experience. The front desk, in particular, receives praise for efficiency and friendliness, with specific mentions of staff who were both wonderful and courteous. Though one mention notes a less-than-perfect interaction regarding a late checkout request, the overall sentiment strongly leans toward positive experiences. Guests frequently commend the staff for their patience and the high level of service provided during their stay, making the hotel a standout choice for its guest service excellence.
Pool
The pool at Holiday Inn Express Red Deer by IHG receives mixed feedback from guests. While some guests find the pool area to be small and sometimes cold, it is noted as being very clean. Families appreciate the pool and slide, with specific mentions of grandchildren enjoying the feature. Although there are occasional maintenance issues like the hot tub being closed and a lack of clean towels, many guests have had enjoyable experiences in the pool, with some describing it as nice, big, and a highlight of their stay.
Yes, Holiday Inn Express Red Deer by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express Red Deer by IHG.
No, Holiday Inn Express Red Deer by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Red Deer by IHG.
Yes, Holiday Inn Express Red Deer by IHG has a gym.