Palais Zahia Hotel & Spa, situated in Tangier's historic Medina, offers guests an exceptional experience highlighted by its prime location, beautiful decor, exceptional service and enjoyable amenities. Consistently praised for its central position, the hotel allows easy access to major attractions such as Petit Socco, Marina Bay and Plaza 9 de Abril, providing a tranquil oasis amidst the bustling Medina. The hotel's traditional architecture, stunning panoramic terrace with sea views and aesthetically pleasing rooms contribute significantly to its guests' satisfaction.
The breakfast at Palais Zahia is lauded for its delicious and hearty offerings, featuring a blend of Moroccan and continental dishes served in charming settings like the interior patio or the rooftop terrace. While the food quality and variety receive high marks, occasional calls for more diversity and improvements in supply replenishment are noted.
Dining at the hotel also garners commendations, particularly for its traditional Moroccan cuisine served in beautiful settings such as the central courtyard and the rooftop terrace where live music enhances the ambiance. Signature dishes like couscous and Bastila stand out and the service is described as exceptional and incredibly friendly.
Guests find the rooms to be a wonderful blend of traditional Moroccan charm and modern comfort. They are praised for their intricate decor, cleanliness and comfort, despite minor issues like small bathrooms or occasional noise. The rooms, especially the family suites and deluxe options, are noted for providing a luxurious retreat.
Cleanliness is a top priority at Palais Zahia with the entire property, including rooms and bathrooms, consistently maintained to a high standard. Guests appreciate the immaculate environment and the serene, comfortable atmosphere.
The hotel's staff are a highlight, receiving widespread acclaims for their friendliness, multiple language skills and attentive service. Their professionalism and dedication make guests feel welcomed and valued, contributing significantly to the overall positive experience at Palais Zahia.
The wellness facilities, particularly the hammam services, are highly praised for their quality and professionalism with Samira's massages frequently mentioned as exceptional. Nonetheless, some organizational improvements are suggested.
Wi-Fi service at the hotel receives mixed reviews with some guests finding it satisfactory and others experiencing issues with signal strength and reliability, indicating room for improvement.
Bed comfort is another strong point with most guests finding them very comfortable, though a few mentioned issues like hard pillows or old mattresses.
Palais Zahia generally meets the expectations of its four-star rating with a few guests suggesting that certain outdated bathroom facilities could be upgraded. Nonetheless, the hotel's beautiful location, exceptional service and traditional ambiance evoke the charm of a Moroccan palace.
For those seeking a romantic getaway, Palais Zahia excels with its enchanting decor, cozy lounge with a fireplace, lovely rooftop terrace and impeccable dining experience. The hotel's unique design and heartfelt service create a memorable and intimate atmosphere, perfect for special occasions.
Overall,
Palais Zahia Hotel & Spa offers a remarkable stay characterized by its strategic location, beautiful traditional design, superior service and an inviting atmosphere, making it highly recommended for travelers to Tangier.