5-Star HotelSummary of reviews related to the '5 Star' categoryDespite being labeled as a five-star hotel, some guests were disappointed with the services and facilities provided at Falkensteiner Hotel & Spa Iadera. Although the reception staff were friendly and accommodating, there were some issues with room cleanliness and maintenance, such as uncomfortable mattresses and missing items from the minibar. Some guests also felt that the food and drinks were overpriced and not of high quality. However, others praised the hotel for meeting their expectations of a five-star experience with exceptional services and facilities. The wellness area was a particular highlight for some, while others were disappointed with the lack of cleanliness in certain areas. Overall, while some guests may feel that the hotel no longer deserves its five-star rating, others still found it to be a perfect place to stay.
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