Grand Hotel Mattei
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsGrand Hotel Mattei in Ravenna is a commendable choice for a wide range of travelers, particularly business guests and those with their own transportation. Situated conveniently near the industrial district, cruise port and main roadways, the hotel benefits from ample, free parking which is highly appreciated by guests. While its outskirt location requires a short drive to Ravenna's historic center and beaches, the soundproofed, spacious and modern rooms offer a peaceful retreat from the city's hustle.
Guests frequently laud the breakfast offerings, highlighting the variety and quality of the buffet with fresh pastries, hearty options and locally-sourced products often receiving praise. However, peak times can lead to crowding and occasional messiness with some guests noting the need for more consistent restocking and better presentation.
The hotel's restaurant also receives positive feedback for offering delicious and reasonably-priced dinners, although some guests have experienced slow service or less favorable dining conditions during busy periods. The rooms are a standout feature, noted for their spaciousness, comfort and modern amenities, although some guests have identified minor maintenance issues needing attention.
Cleanliness is another strength of Grand Hotel Mattei with many guests highlighting the clean and well-maintained condition of rooms and common areas. The staff's friendliness, professionalism and helpfulness significantly enhance the guest experience, creating a welcoming atmosphere throughout the hotel.
Wi-Fi connectivity at the hotel receives mixed reviews; while it can be fast and reliable, some guests have experienced poor connectivity and unstable signals. On the other hand, the parking facilities are a notable advantage with generous, well-organized spaces available both outdoors and privately.
Families particularly enjoy the hotel's accommodations, which include spacious suites and amenities designed for comfort, making it a favorable choice for those traveling with children. The beds are often described as very comfortable with some minor inconsistencies regarding mattress firmness.
In summary, Grand Hotel Mattei provides a solid four-star experience with a few areas for improvement, predominantly praised for its strategic location for drivers, spacious rooms, quality breakfast and dining options, cleanliness and exceptional customer service.
Categories
Guests frequently laud the breakfast offerings, highlighting the variety and quality of the buffet with fresh pastries, hearty options and locally-sourced products often receiving praise. However, peak times can lead to crowding and occasional messiness with some guests noting the need for more consistent restocking and better presentation.
The hotel's restaurant also receives positive feedback for offering delicious and reasonably-priced dinners, although some guests have experienced slow service or less favorable dining conditions during busy periods. The rooms are a standout feature, noted for their spaciousness, comfort and modern amenities, although some guests have identified minor maintenance issues needing attention.
Cleanliness is another strength of Grand Hotel Mattei with many guests highlighting the clean and well-maintained condition of rooms and common areas. The staff's friendliness, professionalism and helpfulness significantly enhance the guest experience, creating a welcoming atmosphere throughout the hotel.
Wi-Fi connectivity at the hotel receives mixed reviews; while it can be fast and reliable, some guests have experienced poor connectivity and unstable signals. On the other hand, the parking facilities are a notable advantage with generous, well-organized spaces available both outdoors and privately.
Families particularly enjoy the hotel's accommodations, which include spacious suites and amenities designed for comfort, making it a favorable choice for those traveling with children. The beds are often described as very comfortable with some minor inconsistencies regarding mattress firmness.
In summary, Grand Hotel Mattei provides a solid four-star experience with a few areas for improvement, predominantly praised for its strategic location for drivers, spacious rooms, quality breakfast and dining options, cleanliness and exceptional customer service.
Hotel for Honeymoon
This hotel offers a blend of comfort and sophistication, featuring a sauna, recreational facilities, and a play area. The stylish interior and proximity to city attractions make it an excellent base for a memorable honeymoon.
Family Friendly Hotel
Grand Hotel Mattei is a family-friendly hotel that offers a variety of services and activities suitable for families.
Dog Friendly Hotel
This hotel is listed as pet-friendly and offers amenities like a sauna and recreational facilities. It provides a comfortable environment for guests and their pets.
Business Hotel
This 4-star hotel offers 5 conference rooms of varying sizes, accommodating from 12 to 350 people. It provides amenities such as a screen and projector, sound system, microphones, wireless internet, and flip charts. The hotel is easily accessible with ample free parking for over 200 cars.
Hotel with Parking
Grand Hotel Mattei is highlighted for its extensive and convenient parking facilities, including both covered and uncovered spaces. Guests consistently mention the large, well-maintained parking area with ample room for various vehicles, and the ease of accessing their cars due to free parking located directly in front of the hotel.
EV charging stations
Accessible Hotel
Grand Hotel Mattei is wheelchair accessible in common and public areas, with a wheelchair-accessible registration desk. It also provides features like braille or raised signage and assistive listening devices, catering to a range of accessibility needs, although some limitations on wheelchair access may apply.
Hotel with EV Charging Stations
Grand Hotel Mattei provides an electric vehicle charging station on-site. Guests benefit from free private parking, and accessible parking options are also available.
4-Star Hotel
This 4-star hotel offers 124 rooms with king-size beds, flat-screen TVs, and free internet access. It is located just minutes from the amusement park 'Mirabilandia' and the seaside resorts of Marina di Ravenna and Milano Marittima. It is equipped with meeting and conference rooms.
Romantic Hotel
Hotel with Tennis Courts
About Grand Hotel Mattei
License: 039014-AL-00139, IT039014A12XBEJ6ME
Guest Reviews
Location
While the hotel is not centrally located, it is within a short driving distance of both the historic center of Ravenna and the beaches, allowing for easy access to the city's main attractions and seaside escapes. The property's position is also convenient for visitors aiming to explore amusement parks like Mirabilandia.
For guests without a car, the location can be challenging. The hotel is situated in an industrial area, about a 10-minute drive from the city center with limited public transportation options, particularly in the evenings. Despite this, there are convenient bus routes available for those looking to reach downtown Ravenna or the seaside.
The hotel itself boasts good sound insulation, quiet surroundings and modern, spacious rooms. This makes it an attractive option for travelers seeking a peaceful stay away from the hustle and bustle of the city center. The cleanliness and friendly staff also contribute to a positive guest experience.
Despite some guests noting the hotel's somewhat isolated location and lack of amenities within walking distance, those with their own transportation find Grand Hotel Mattei to be a well-located base for visiting Ravenna and its surroundings. The convenience of parking and ease of access to the city's key spots outweigh the downsides for many travelers.
Breakfast
Guests frequently describe the breakfast as generous, abundant and well-serviced with numerous choices to cater to different tastes. The buffet includes various croissants, fresh orange juice and a range of both sweet and savory items. Several reviews note that the breakfast is substantial enough to meet expectations for a 4-star hotel, though not always exceptional.
However, some guests point out areas for improvement. There were mentions of breakfast becoming crowded, especially with long waiting times at peak hours and occasional messiness. A few guests found the selection limited compared to other 4-star hotels with specific critiques on the freshness of some items and the variety of hot dishes. Additionally, there were comments about breakfasts not being refilled promptly and not meeting the standards of a luxurious hotel with some items perceived as industrial or not well-presented.
Despite these criticisms, the overall consensus remains that the morning offerings at Grand Hotel Mattei are satisfactory, especially the well-organized, ample and varied buffet. Polite and professional staff add to the positive breakfast experience for many guests.
Dinner
The restaurant offers a variety of dining options, including breakfast, which many found to be excellent and varied. The service is usually described as accommodating and pleasant, though there are occasional remarks about slow service and noisy ambiance during peak hours.
Despite the largely positive feedback, a few guests had mixed experiences. Some noted that meals were occasionally served on cold plates and criticized the limited menu. Others mentioned that the restaurant can get overwhelmed, especially during breakfast or when full, leading to a less pleasant dining experience. The cost of dining was also a point of concern for a few with some feeling the high price did not always match the quality of food.
Overall, Grand Hotel Mattei’s restaurant is a convenient and well-liked option for guests seeking good food and a comfortable dining environment, despite some minor drawbacks.
Rooms
Many guests appreciated the soundproofing, ensuring a quiet and restful stay despite the hotel's proximity to busy streets. Some rooms feature additional luxuries such as two bathrooms, large wardrobes and excellent Wi-Fi, which add to the overall comfort. The accommodation's modern design and bright, well-lit spaces appeal to many patrons, contributing to a pleasant atmosphere throughout their stay.
However, there are areas requiring attention. Several guests reported issues with broken fixtures, outdated furnishings and general wear and tear, indicating a need for better maintenance. Issues with room temperature control and less-than-ideal soundproofing were also mentioned. Despite these setbacks, many found their experience satisfactory, bolstered by spacious and welcoming room layouts.
In sum, Grand Hotel Mattei offers a strongly favorable room experience, especially in terms of space, comfort and modern amenities. While there are occasional maintenance shortcomings, the overall guest sentiment towards room quality remains positive.
Beds
However, a few reviews point out inconsistencies with specific mentions of mattresses being too hard or too soft. These issues sometimes lead to discomfort or backaches. Some comments also bring attention to worn-out beds or slightly dirty sheets, indicating potential concerns for maintenance and cleanliness.
Overall, though, the prevailing feedback is that the rooms and beds at Grand Hotel Mattei provide a high degree of comfort with most guests enjoying a pleasant and restful experience.
Cleanliness
However, there were a few recurring criticisms. Some guests pointed out areas where cleanliness fell short, such as dirty windows, stained carpets and occasional unclean rooms. Complaints included issues with room maintenance, such as cracked shower trays, broken toilet flushes and fruit stains. Some common areas and hallways were noted to be moderately clean rather than spotless.
Overall, despite a few setbacks, the hotel's high cleanliness standards are frequently complimented and the efforts to maintain a clean and comfortable environment are well-appreciated.
Staff
Some guests had specific praise for individual staff members, noting their competence and willingness to go the extra mile, such as assisting with port transfers and solving problems promptly. The overall attitude of the staff is characterized by a commitment to duty and maintaining high standards, which contributes to a welcoming atmosphere in the hotel.
Despite predominantly glowing reviews, a few guests mentioned instances of rudeness or unfriendliness, particularly at the front desk or in the bar. However, these appear to be outliers in an otherwise positive assessment of the hotel’s personnel.
In summary, the majority of feedback points to a high level of satisfaction with the staff at Grand Hotel Mattei. Their friendliness, professionalism and helpful nature significantly enhance the guest experience, reflecting the renowned welcoming spirit of Romagna.
Wi-Fi
Parking
The parking lot is described as sizeable and well-maintained with marked spaces that are properly managed. Some guests appreciate the secure option for those leaving their cars for extended periods, such as during a cruise. The availability of both outdoor ground parking and private parking options further enhances the convenience for travelers.
Overall, the hotel is highly recognized for its generous parking provisions with many pointing out the ease and comfort of parking on-site. This aspect, combined with the hotel's convenient location near the sea, makes it a particularly attractive choice for those traveling by car.
Family
Families staying in the larger suites highlight the excellent condition of the room and linen, as well as the thoughtful provision of gathering spots for mini family get-togethers. The welcoming staff and family-friendly atmosphere further enhance the experience, making it an excellent choice for those traveling with kids.
Guests appreciate the excellent value for money and the convenient location of the hotel, which is equipped to comfortably accommodate both small and large family groups. The modern amenities, such as large TVs with daily light, ensure a cozy retreat after a day of exploring. Many families express their intention to return, making it a highly recommended option for family vacations.
4 Star
Several reviews highlight shortcomings in the breakfast offerings, pointing out that the selection lacks diversity and does not meet the standards expected from a four-star establishment. General maintenance also appears to be an issue with suggestions that the hotel needs improvements to truly deserve its four-star superior designation. Despite these criticisms, some guests did experience a grand stay and found the facility to be of good quality.
In summary, while Grand Hotel Mattei has the potential to align with its four-star status, there are areas in need of enhancement to meet the higher expectations of its guests.
Business
The location, though outside the city center, is strategically placed for visitors preferring convenience. Easily reachable by car and taxi, the hotel provides reserved parking which is a significant advantage. The property’s accessibility and ordered parking further enhance its suitability for business stays.
Rooms are spacious and the staff are noted for their friendliness, ensuring a comfortable stay. Grand Hotel Mattei is particularly praised for its professional environment, making it a fitting option for those traveling for work. It’s deemed excellent for official purposes and a blessing for business colleagues seeking a convenient and business-orientated property.
While there are some areas needing improvement, such as WiFi connectivity and the availability of functioning USB ports, the overall experience aligns well with the needs of business travelers. The hotel proves to be a reliable choice for anyone on a commercial or business trip.
Accessible
Romantic
No, Grand Hotel Mattei doesn't have any pool.
No, a spa isn't available at Grand Hotel Mattei.
Yes, Grand Hotel Mattei welcomes dogs.
Yes, parking facilities are available at Grand Hotel Mattei.
No, Grand Hotel Mattei doesn't have a gym.
Location Show Map
More Options
