Jannah Hotel Apartments & Villas
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Summary of reviewsJannah Hotel Apartments & Villas is highly appreciated for its excellent location, offering proximity to the beach and essential amenities such as cafes, restaurants and supermarkets. Guests find the tranquil and picturesque setting ideal for a relaxing stay with easy access to the waterfront for leisurely strolls. The hotel provides ample parking options and the overall area is quiet and family-friendly, making it an attractive choice for travelers looking to avoid the hustle of larger hotel complexes.
The guest experience is significantly enhanced by the staff's outstanding service. Many visitors commend the warm and professional demeanor of the reception and housekeeping teams, mentioning individuals like Nevene, Mojtaba, Faisal and Manish for their remarkable attentiveness and friendliness. The efficient management of check-in and check-out processes further contributes to a pleasant stay, creating a welcoming and supportive atmosphere.
The accommodations at Jannah Hotel Apartments & Villas are another notable highlight. The spacious rooms and villas are ideal for families and larger groups, often featuring private pools and modern amenities. Many guests praise the high standard of furniture and room sizes and the sea views from certain suites. Despite occasional issues with cleanliness and maintenance, the overall comfort and space provided are well-regarded with private pools and captivating views adding to the appeal.
Family-oriented features at the hotel include family toiletries, towels and water in rooms, a kid-friendly pool area and a safe, enjoyable environment for children. The spacious villas and private covered swimming pools offer both relaxation and fun, making the hotel an excellent retreat for family vacations and staycations.
However, the breakfast experience has mixed reviews. While the à la carte options are generally praised, the buffet lacks variety and quality and there are concerns about timing and presentation. Improvements in this area could better match the otherwise high standards of the hotel.
The hotel’s pool facilities receive varied feedback. Private pools are celebrated for their cleanliness and size, but the communal pools require more regular upkeep and better accessibility. The parking experience is positive with plenty of spaces and efficient management.
In terms of connectivity, guests appreciate the televisions equipped with Netflix but note that the wifi service could be improved. Despite some minor issues with bed comfort and cleanliness, many find the beds large and comfortable enough to enhance their stay.
Overall, while there are areas that could benefit from improvement, Jannah Hotel Apartments & Villas remains a favored choice for its prime location, friendly staff, spacious accommodations and family-friendly amenities.
Categories
The guest experience is significantly enhanced by the staff's outstanding service. Many visitors commend the warm and professional demeanor of the reception and housekeeping teams, mentioning individuals like Nevene, Mojtaba, Faisal and Manish for their remarkable attentiveness and friendliness. The efficient management of check-in and check-out processes further contributes to a pleasant stay, creating a welcoming and supportive atmosphere.
The accommodations at Jannah Hotel Apartments & Villas are another notable highlight. The spacious rooms and villas are ideal for families and larger groups, often featuring private pools and modern amenities. Many guests praise the high standard of furniture and room sizes and the sea views from certain suites. Despite occasional issues with cleanliness and maintenance, the overall comfort and space provided are well-regarded with private pools and captivating views adding to the appeal.
Family-oriented features at the hotel include family toiletries, towels and water in rooms, a kid-friendly pool area and a safe, enjoyable environment for children. The spacious villas and private covered swimming pools offer both relaxation and fun, making the hotel an excellent retreat for family vacations and staycations.
However, the breakfast experience has mixed reviews. While the à la carte options are generally praised, the buffet lacks variety and quality and there are concerns about timing and presentation. Improvements in this area could better match the otherwise high standards of the hotel.
The hotel’s pool facilities receive varied feedback. Private pools are celebrated for their cleanliness and size, but the communal pools require more regular upkeep and better accessibility. The parking experience is positive with plenty of spaces and efficient management.
In terms of connectivity, guests appreciate the televisions equipped with Netflix but note that the wifi service could be improved. Despite some minor issues with bed comfort and cleanliness, many find the beds large and comfortable enough to enhance their stay.
Overall, while there are areas that could benefit from improvement, Jannah Hotel Apartments & Villas remains a favored choice for its prime location, friendly staff, spacious accommodations and family-friendly amenities.
Family Friendly Resort
Offering spacious apartments and villas, this property is suitable for families seeking self-catering accommodations with hotel amenities.
Dog Friendly Resort
This hotel treats pets as VIPs, offering a 'pet-friendly' space and a special door sign. For an extra fee, dogs receive snacks, toys, and their own bed. A security deposit is required, and pets must be leashed in public areas.
Resort with Swimming Pool
The property is tagged as a resort that offers swimming pool access. It provides apartment and villa accommodations.
Private Pool Outdoor Pool
Resort with Parking
This property offers free parking for guests, including free private parking. Complimentary underground parking is available for one car, providing a secure and shaded option.
Resort with Outdoor Pool
This property offers an outdoor swimming pool. The villas provide more space and privacy.
Resort with Private Pool Rooms
Jannah offers a range of private pool villas, including the spacious Delma 4 Bedrooms Beach Villa with Private Pool (approx. 630 sqm) and Four-Bedroom Pool Villa Sea View (680 sqm), both featuring temperature-controlled private pools and private gardens.
Guest Reviews
Jannah Hotel Apartments & Villas boasts an impressive location appreciated by guests for its proximity to the beach and various amenities. Many visitors enjoy morning walks to the beach and the beautiful sea views from the property. The hotel's setting near cafes, restaurants, supermarkets and pharmacies makes it very convenient for travelers. There is ample parking available, including underground options and the overall area is quiet and peaceful with spaces for children.
The location is perfect for those looking to relax, offering a harmonious blend of tranquility and accessibility to essential services. Guests have highlighted that the hotel is set in a calm environment with many eateries and a pleasant promenade nearby. For those who need to access shopping facilities or services, the proximity to Lagoon stop and nearby markets is advantageous.
The hotel provides easy access to the waterfront, making it ideal for leisurely strolls by the bay. The convenience of having necessary amenities within walking distance and the responsive staff add to the appeal of staying at this serene location. Families and couples find the spacious and modern accommodations comfortable and inviting.
While it is a bit distant from the city center, the serene setting and captivating views more than compensate. This location is particularly beneficial for those wishing to avoid the hustle of larger hotel complexes and indulge in a peaceful stay. Overall, guests repeatedly commend the excellent location for its beauty, tranquility and convenience.
The breakfast experience at Jannah Hotel Apartments & Villas has received a mix of feedback from guests. Several guests appreciated aspects of the breakfast, highlighting that the food was good and even excellent when ordered à la carte rather than via buffet. A few mentioned positive interactions with the breakfast staff, noting great service from specific team members.
However, there was substantial critique regarding the limited choices and poor quality when breakfast was served as a buffet. Many guests felt that the menu lacked variety and was often not warm enough. There were also comments about the availability time for breakfast with some guests finding it inconvenient that it was only available until 8 am. Additionally, some guests were dissatisfied with the portion sizes and the overall presentation of the food.
Notably, there were instances where breakfast was served directly to the room upon request, which some guests appreciated. Nevertheless, suggestions for improvements were frequent with numerous guests hoping for a broader and more flavorful selection to better match the room rates and the general ambiance of the hotel. In summary, while some aspects of the breakfast were praised, there is a notable opportunity for the hotel to enhance its breakfast offerings to meet diverse guest expectations.
Jannah Hotel Apartments & Villas offers a range of accommodations with a variety of reviews highlighting both positive aspects and areas needing improvement. The overall consensus points to the rooms and villas being quite spacious, making them ideal for families and large groups. Guests appreciated the high standard of furniture and the excellent room sizes, which often come with private pools—an added touch that many found delightful.
Comfort and having enough space are strong points frequently mentioned in the reviews. Many rooms are described as clean and equipped with conveniences like TV in all rooms, although some could benefit from better maintenance. Guests remarked on the comfortable layout and good locations within the hotel, contributing to a pleasant stay.
There are, however, concerns about cleanliness and maintenance. Several reviews noted issues such as mold in the bathroom, unpleasant odors and the presence of dust and insects. Moreover, some rooms were smaller than expected, leading to discomfort for some guests. The need for more soundproofing, repairs and updating has also been pointed out.
Despite these cleaning and maintenance issues, the overall spaciousness and comfortable nature of the rooms, combined with friendly staff and amenities like bathroom essentials, contribute to a decent, if somewhat mixed, experience at Jannah Hotel Apartments & Villas. The added perks, such as private pools and excellent views, particularly from the sea view suites, remain highlights for many guests.
The beds at Jannah Hotel Apartments & Villas have received a mixture of feedback from guests. Many reviewers found the beds to be clean, comfortable and even super comfortable with some describing them as really comfortable and akin to something out of fiction due to their size and softness. However, not all experiences were positive. Several guests mentioned issues such as beds and bedsheets smelling bad, dirty bed sheets and old, torn bed covers. There were also mentions of some beds being hard and uncomfortable with a few guests noting they couldn't sleep well. Despite the mixed reviews, the hotel's big-sized beds were appreciated, though cleanliness and condition of the bedding could use improvement. Additionally, minor issues like lack of carpets near the beds and a limited number of towels were noted.
While Jannah Hotel Apartments & Villas boasts a favorable location, offering privacy and private pools, guest reviews reveal mixed impressions regarding cleanliness. Numerous guests commended the clean and organized rooms, highlighting an overall comfortable and cozy atmosphere. Some guests particularly praised the villas, noting that the housekeeping service, especially by staff members like Manish, contributed positively to their experience.
However, the general sentiment leans towards the need for significant improvements. Several reviewers pointed out issues such as dusty and smelly common areas, dirty curtains and incomplete room cleaning. Instances of dirty floors, unclean bathrooms and visible remnants from previous tenants further marred the experience. Reports of cockroaches, mosquitoes and other insects were also concerning for many visitors.
The outdoor areas, including the swimming pool, received criticism for lacking proper cleanliness and maintenance. Guests noted broken and worn-out kitchen furniture and occasional unpleasant smells, likened to cooking odors or even rotten eggs, which diminished the overall appeal. Chronic water interruptions and the non-soundproof nature of rooms were additional drawbacks mentioned in the reviews.
In essence, while some facets of cleanliness received positive feedback, a substantial portion of guests found the cleanliness standards and maintenance below expectations, indicating a need for significant improvements to better align the hotel’s facilities with traveler expectations.
At Jannah Hotel Apartments & Villas, guests consistently highlight the outstanding service and friendliness of the staff, which significantly enhances their experience. Many guests appreciated the warm and professional demeanor of the reception team, frequently mentioning individuals like Nevene for her attentiveness and kindness and Mojtaba for his hospitality. The housekeeping staff, particularly Manish, also received commendation for their diligence and friendly service.
Guests felt especially welcomed by the polite and courteous behavior of the front office staff with names like Faisal and Afifi often being singled out for praise. The overall ambiance of the hotel is calm and wonderful, which, combined with the helpfulness and efficiency of the staff, creates a pleasant atmosphere for guests.
Many reviews mentioned the exceptional service provided by specific staff members such as reception manager Faisal, housekeeper Manish and bellboy Mohamad, among others. The efficiency in handling check-in and check-out processes was also noted, contributing to the overall positive guest experience.
Despite the few mentions of non-responsive or slightly slower service instances, the majority of feedback underlined the courteous and accommodating nature of the staff at Jannah Hotel Apartments & Villas. These consistently high standards of service and the friendly environment created by the staff are elements that many guests found delightful during their stay.
Guests have highlighted several aspects of the wifi and connectivity at Jannah Hotel Apartments & Villas. While some noted that wifi was not mentioned in their reviews, a few comments indicated that the internet service might have room for improvement, describing it as weak or not working. On the positive side, the televisions in the rooms are equipped with Netflix, providing entertainment options for guests. However, there were mentions of the TVs being old and not smart with limited channels available. Overall, the connectivity experience may be mixed with strong points in TV streaming options but potential challenges with the wifi service.
Jannah Hotel Apartments & Villas offers a diverse pool experience for guests with a mixture of reactions reflected in their reviews. The hotel features both large communal pools and smaller, private ones, catering to different preferences. Many appreciated the privacy and cleanliness of the private pools, noting they were well-maintained and of great size, ideal for families. The common pool's accessibility and size are generally appealing with some guests enjoying the beach and pool areas together.
However, there are notable concerns about the maintenance and cleanliness of the larger pool areas with reports of dirty conditions, cold water and unsafe flooring. The pool's location is often mentioned, as it is not inside the main building and can feel quite far from some accommodations. Additionally, some guests found the pool sizes smaller than expected and the children's pool depth unsuitable for younger kids.
Overall, while the private pool villas receive high praise, the communal pool areas need more regular upkeep and better accessibility to meet all guests' expectations.
Jannah Hotel Apartments & Villas offers a convenient and stress-free parking experience for its guests. There are plenty of parking spaces available both outside the building and underground, ensuring ample options for vehicle accommodation. Guests appreciate the availability of free parking and note that it is easy to find a spot. Additionally, the hotel management provides transportation from the parking area if needed, adding to the convenience. While a single instance of vehicular damage was reported, overall feedback suggests that the parking facilities are well-maintained and managed efficiently. The hotel overlooks a parking lot, allowing for easy access and peace of mind for those traveling by car.
Jannah Hotel Apartments & Villas offers an ideal retreat for families looking to spend quality time together. The family-friendly villas provide a spacious and comfortable environment, enhanced by stunning sea views and excellent facilities. Guests appreciated the family-oriented atmosphere and the amenities tailored for families, such as the provision of family toiletries, towels and water.
The hotel boasts an inviting pool area and a lovely beach, where families can relax and enjoy their time by the water. Many reviews highlighted the kid-friendly environment, ensuring a safe and enjoyable experience for children. The walking area by the lagoon, coupled with the outdoor pool, added to the comprehensive family activities available.
Families found the villas perfectly laid out to suit their needs, ensuring privacy and comfort. The quiet accommodation and the private covered swimming pool were significant highlights, offering both relaxation and fun. Guests also noted the helpful and friendly staff, which added to the overall pleasant stay.
While the accommodation was generally praised for being excellent for families and providing a good staycation option, there were a few concerns mentioned, such as occasional noise from the outdoor pool and the need to convince staff for food delivery. Despite these minor issues, the overall experience for families was positive, making Jannah Hotel Apartments & Villas a recommended destination for family vacations and staycations.
The Jannah Hotel Apartments & Villas offers a variety of accommodations featuring private pools that have garnered positive feedback from guests. Many visitors appreciated being upgraded to villas with private pools, describing the experience as fantastic. The private pools are widely praised for their cleanliness and appropriate size, making them an attractive feature of the villas. The temperature-controlled pools provide a perfect, private retreat for guests, ensuring comfort at any time of day. Additionally, the spacious villas with private pools add to the luxurious feel of the stay. While the hotel also offers other amenities like public swimming pools, gardens and a nearby beach, the private pools remain a standout attraction for those seeking relaxation and exclusivity.
The outdoor pool facilities at Jannah Hotel Apartments & Villas receive positive nods for their variety and maintenance. Guests appreciate the large common pool and the option of a private covered swimming pool, reflecting the versatile layout of the property. The well-maintained pool areas add to the appeal, although there are occasional mentions of smaller, bath-tub sized private pools. Overall, the pool offerings cater to different preferences, ensuring a satisfying experience for swimmers and loungers alike.
Jannah Hotel Apartments & Villas receives praise for its pet-friendly policies, allowing guests to bring their dogs and even cats. The freedom for pets to roam without restrictions within the premises adds to the positive experience. The hotel location also comfortably accommodates pets, making it a convenient choice for travelers with furry companions. A highlight for many guests is the hotel’s acceptance of animals, enhancing the overall stay. However, some guests noted an extra charge for pets that was not clearly mentioned during booking. Despite this, the welcoming environment for both dogs and cats received commendation from those who traveled with their pets.
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Location
The location is perfect for those looking to relax, offering a harmonious blend of tranquility and accessibility to essential services. Guests have highlighted that the hotel is set in a calm environment with many eateries and a pleasant promenade nearby. For those who need to access shopping facilities or services, the proximity to Lagoon stop and nearby markets is advantageous.
The hotel provides easy access to the waterfront, making it ideal for leisurely strolls by the bay. The convenience of having necessary amenities within walking distance and the responsive staff add to the appeal of staying at this serene location. Families and couples find the spacious and modern accommodations comfortable and inviting.
While it is a bit distant from the city center, the serene setting and captivating views more than compensate. This location is particularly beneficial for those wishing to avoid the hustle of larger hotel complexes and indulge in a peaceful stay. Overall, guests repeatedly commend the excellent location for its beauty, tranquility and convenience.
Breakfast
However, there was substantial critique regarding the limited choices and poor quality when breakfast was served as a buffet. Many guests felt that the menu lacked variety and was often not warm enough. There were also comments about the availability time for breakfast with some guests finding it inconvenient that it was only available until 8 am. Additionally, some guests were dissatisfied with the portion sizes and the overall presentation of the food.
Notably, there were instances where breakfast was served directly to the room upon request, which some guests appreciated. Nevertheless, suggestions for improvements were frequent with numerous guests hoping for a broader and more flavorful selection to better match the room rates and the general ambiance of the hotel. In summary, while some aspects of the breakfast were praised, there is a notable opportunity for the hotel to enhance its breakfast offerings to meet diverse guest expectations.
Rooms
Comfort and having enough space are strong points frequently mentioned in the reviews. Many rooms are described as clean and equipped with conveniences like TV in all rooms, although some could benefit from better maintenance. Guests remarked on the comfortable layout and good locations within the hotel, contributing to a pleasant stay.
There are, however, concerns about cleanliness and maintenance. Several reviews noted issues such as mold in the bathroom, unpleasant odors and the presence of dust and insects. Moreover, some rooms were smaller than expected, leading to discomfort for some guests. The need for more soundproofing, repairs and updating has also been pointed out.
Despite these cleaning and maintenance issues, the overall spaciousness and comfortable nature of the rooms, combined with friendly staff and amenities like bathroom essentials, contribute to a decent, if somewhat mixed, experience at Jannah Hotel Apartments & Villas. The added perks, such as private pools and excellent views, particularly from the sea view suites, remain highlights for many guests.
Beds
Cleanliness
However, the general sentiment leans towards the need for significant improvements. Several reviewers pointed out issues such as dusty and smelly common areas, dirty curtains and incomplete room cleaning. Instances of dirty floors, unclean bathrooms and visible remnants from previous tenants further marred the experience. Reports of cockroaches, mosquitoes and other insects were also concerning for many visitors.
The outdoor areas, including the swimming pool, received criticism for lacking proper cleanliness and maintenance. Guests noted broken and worn-out kitchen furniture and occasional unpleasant smells, likened to cooking odors or even rotten eggs, which diminished the overall appeal. Chronic water interruptions and the non-soundproof nature of rooms were additional drawbacks mentioned in the reviews.
In essence, while some facets of cleanliness received positive feedback, a substantial portion of guests found the cleanliness standards and maintenance below expectations, indicating a need for significant improvements to better align the hotel’s facilities with traveler expectations.
Staff
Guests felt especially welcomed by the polite and courteous behavior of the front office staff with names like Faisal and Afifi often being singled out for praise. The overall ambiance of the hotel is calm and wonderful, which, combined with the helpfulness and efficiency of the staff, creates a pleasant atmosphere for guests.
Many reviews mentioned the exceptional service provided by specific staff members such as reception manager Faisal, housekeeper Manish and bellboy Mohamad, among others. The efficiency in handling check-in and check-out processes was also noted, contributing to the overall positive guest experience.
Despite the few mentions of non-responsive or slightly slower service instances, the majority of feedback underlined the courteous and accommodating nature of the staff at Jannah Hotel Apartments & Villas. These consistently high standards of service and the friendly environment created by the staff are elements that many guests found delightful during their stay.
Wi-Fi
Pool
However, there are notable concerns about the maintenance and cleanliness of the larger pool areas with reports of dirty conditions, cold water and unsafe flooring. The pool's location is often mentioned, as it is not inside the main building and can feel quite far from some accommodations. Additionally, some guests found the pool sizes smaller than expected and the children's pool depth unsuitable for younger kids.
Overall, while the private pool villas receive high praise, the communal pool areas need more regular upkeep and better accessibility to meet all guests' expectations.
Parking
Family
The hotel boasts an inviting pool area and a lovely beach, where families can relax and enjoy their time by the water. Many reviews highlighted the kid-friendly environment, ensuring a safe and enjoyable experience for children. The walking area by the lagoon, coupled with the outdoor pool, added to the comprehensive family activities available.
Families found the villas perfectly laid out to suit their needs, ensuring privacy and comfort. The quiet accommodation and the private covered swimming pool were significant highlights, offering both relaxation and fun. Guests also noted the helpful and friendly staff, which added to the overall pleasant stay.
While the accommodation was generally praised for being excellent for families and providing a good staycation option, there were a few concerns mentioned, such as occasional noise from the outdoor pool and the need to convince staff for food delivery. Despite these minor issues, the overall experience for families was positive, making Jannah Hotel Apartments & Villas a recommended destination for family vacations and staycations.
Private Pool
Outdoor Pool
Dog Friendly
Yes, Jannah Hotel Apartments & Villas has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
No, a spa isn't available at Jannah Hotel Apartments & Villas.
Yes, Jannah Hotel Apartments & Villas welcomes dogs.
Yes, parking facilities are available at Jannah Hotel Apartments & Villas.
No, Jannah Hotel Apartments & Villas doesn't have a gym.
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