Econo Lodge Black Hills
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsEcono Lodge Black Hills receives generally favorable reviews, especially for its convenient location. Guests appreciate its proximity to attractions and amenities, such as restaurants and major transportation routes, making it ideal for those exploring nearby sites like Yellowstone National Park. With ample parking, oversized rooms, and pet-friendly facilities, the lodge offers a comfortable and hassle-free stay. The breakfast experience is mixed, with several guests enjoying the continental offerings, including waffles and muffins, despite occasional shortages of certain items. The highlight for families is the pool, featuring an enjoyable waterslide that children particularly love, although maintenance closures have sometimes impacted visits.
Rooms are spacious and well-arranged, praised for their clean bedding and comfortable beds. However, some reviews note issues with dated decor and inconsistent cleanliness. Despite some dissatisfaction with the state and maintenance of rooms, positive interactions with helpful and friendly staff, notably at the front desk, enhance the welcoming atmosphere. Staff members like Kacie and Scott receive commendations for exceptional service, although some guests have encountered less favorable experiences with certain staff members.
The cleanliness of the hotel presents a mixed picture. While many guests compliment the clean and comfortable nature of their stay, there are frequent complaints about unpleasant odors and inadequate upkeep. The pet-friendly policy is a welcome feature for families traveling with dogs, and the pool with a waterslide remains a standout attraction, heightening the hotel’s appeal for family-friendly stays.
Despite a few operational challenges, Econo Lodge Black Hills maintains its appeal by balancing affordability with a range of convenient and enjoyable amenities, making it a contender for budget-minded travelers seeking a family-friendly and accessible option.
Categories
Rooms are spacious and well-arranged, praised for their clean bedding and comfortable beds. However, some reviews note issues with dated decor and inconsistent cleanliness. Despite some dissatisfaction with the state and maintenance of rooms, positive interactions with helpful and friendly staff, notably at the front desk, enhance the welcoming atmosphere. Staff members like Kacie and Scott receive commendations for exceptional service, although some guests have encountered less favorable experiences with certain staff members.
The cleanliness of the hotel presents a mixed picture. While many guests compliment the clean and comfortable nature of their stay, there are frequent complaints about unpleasant odors and inadequate upkeep. The pet-friendly policy is a welcome feature for families traveling with dogs, and the pool with a waterslide remains a standout attraction, heightening the hotel’s appeal for family-friendly stays.
Despite a few operational challenges, Econo Lodge Black Hills maintains its appeal by balancing affordability with a range of convenient and enjoyable amenities, making it a contender for budget-minded travelers seeking a family-friendly and accessible option.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Water Slide
Business Hotel
Accessible Hotel
Hotel with Pool Water Slide
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Econo Lodge Black Hills boasts a remarkably convenient location, appreciated by many guests for its proximity to a variety of attractions and amenities. Nestled just minutes from dining, shopping, and other conveniences, the hotel offers easy access to major highways and transportation routes, making travel a breeze. Its accessibility is particularly favored by those looking to explore the nearby sites, including the entrance to Yellowstone National Park, while still enjoying a quieter setting. The property is within walking distance of numerous restaurants, offering plenty of options for dining without the need for extensive travel. Additionally, the hotel's close proximity to Interstate 90 and other key routes enhances its appeal for travelers seeking efficiency and convenience. Guests also appreciate the ample parking, oversized rooms, and the pet-friendly facilities that make for a comfortable and hassle-free stay. Overall, Econo Lodge Black Hills stands out as an ideal choice for visitors looking to balance affordability with accessibility and convenience.
Visitors to the Econo Lodge Black Hills have expressed mixed opinions regarding the breakfast offerings. Despite some mentions of limited options, a fair number of guests appreciated the simple continental breakfast, noting that it included staples such as waffles, oatmeal, cereal, and toast. Cream cheese bagels and muffins also occasionally enhanced the offerings. Several reviews highlighted the breakfast as good or adequate, with a few saying it was one of the better experiences. However, others noted that popular items like juice or protein sources were sometimes lacking, and some amenities were not always stocked or functioning fully. While the breakfast was sometimes seen as not meeting expectations, guests found it enjoyable on weekends, contributing to an overall satisfactory stay alongside the hotel's other amenities, such as the fun pool with a waterslide.
Econo Lodge Black Hills offers a mixed experience for its guests, particularly regarding the state of the rooms. Many have found the rooms to be quite spacious and comfortable, often highlighting the cleanliness of the bedding and the overall tidiness of the spaces. The beds, particularly in some rooms, received positive feedback for their comfort, contributing to a more pleasant stay. Additionally, the hotel features easy access for differently-abled guests and service animals, which some guests appreciated.
Despite these positive aspects, several guests expressed dissatisfaction with the outdated state of the rooms and occasional maintenance issues, such as malfunctioning lighting and non-functional air conditioning. Cleanliness seems to be inconsistent, with reviews ranging from spotless and well-kept rooms to others noting dirt, unpleasant odors, and even bugs. Some guests experienced disruptions, such as staff entering without knocking, and problems with room bookings.
The pool and slide, although available, faced operational issues during some stays, affecting the overall experience for families and children anticipating this amenity. While this hotel might provide a satisfactory stay for some, others have faced challenges that potential visitors should consider.
At Econo Lodge Black Hills, the experiences with the beds offer a mixed bag for travelers. While some guests found the beds to be very comfortable and clean, providing a sense of safety and decent rest, others faced challenges. A number of visitors reported issues with beds being too hard, lumpy, or even broken, which led to discomfort. Some reviews mentioned cleanliness concerns, such as sheets with hair, crumbs in the beds, and stained comforters. Despite these mixed reviews, it's evident that when the beds were comfortable, they contributed positively to the stay and were appreciated by guests seeking a good night’s sleep.
Econo Lodge Black Hills presents a mixed picture when it comes to cleanliness, as shared by visitors. Positive remarks highlight that some guests experienced clean and comfortable stays, with well-kept rooms and immaculate bedding. The friendliness of the staff and the convenient location close to the mall were appreciated by several guests. Instances are noted where the management acted promptly to address issues, ensuring guest satisfaction. Some guests found the public areas welcoming, with clean bathrooms and decent breakfast options such as waffles, muffins, and fruit.
However, the reviews also underscore several concerns. Many guests reported an overall lack of cleanliness, with persistent odors of stale cigarettes and mildew permeating throughout the building. Rooms often had stains, bugs, and signs of neglect like handprints on mirrors and dirty floors. Common complaints involved unclean public areas, with some hallways and stairways noted as filthy. There were also repeated mentions of a dated facility with nonfunctional appliances. Contrasting experiences suggest a need for consistent improvements in housekeeping and maintenance to ensure a hygienic and pleasant environment for all guests.
At the Econo Lodge Black Hills, guests have had mixed experiences with the hotel staff. Positive comments highlight that many of the staff members are extremely friendly, helpful, and courteous, contributing to a warm and inviting atmosphere. The front desk personnel, such as Kacie and Scott, have been specifically praised for being accommodating and providing excellent customer service. The new management seems to be making visible improvements, and some guests noted the exceptional hospitality compared to previous stays at other hotels.
On the downside, several guests expressed dissatisfaction, mentioning issues like rude and unprofessional behavior from certain staff members and problems with reservations. Instances of perceived neglect, such as a lack of responsiveness to guest concerns and maintenance issues, were also reported. Overall, while the staff at Econo Lodge Black Hills are generally seen as welcoming and eager to assist, other encounters have left some visitors disappointed.
At Econo Lodge Black Hills, the swimming pool is a standout attraction, especially for families traveling with children. The pool is frequently praised for being enjoyable and comes with a show-stopping waterslide that many describe as awesome and fun. The slide is particularly popular with kids, providing a great way to enhance the pool experience. While the pool area itself is appreciated and seen as a plus by many guests, there have been occasions when the pool was closed for maintenance, which detracted from the overall experience. Despite these interruptions, when the pool and waterslide are operational, they are seen as delightful features that add value to a stay at the lodge. The hotel also highlights its friendly and accommodating staff, contributing to a comfortable and clean environment. With these amenities alongside dog-friendly policies and a welcoming atmosphere, Econo Lodge Black Hills remains a contender for travelers seeking family-friendly fun without breaking the bank.
The Econo Lodge Black Hills has drawn mixed reviews regarding its family-friendly offerings, with some highlights centered around its amenities for kids. A recurring theme in positive reviews is the enjoyment many families experienced at the hotel's pool and waterslide. Children of all ages seem to have had a fantastic time splashing around and making use of the slide, adding a delightful touch to family trips. The hotel's pet-friendly policy also offers convenience for families traveling with dogs, with rooms designed to provide easy outdoor access for pet needs. Some visitors have also praised the staff for their friendly demeanor and helpfulness, even successfully arranging rooms close together for families upon request. Generally perceived as a clean and comfortable option, the hotel offers a budget-friendly stay with enjoyable amenities for families.
Econo Lodge Black Hills offers a pool area that includes a water slide, a feature that has garnered mixed feedback from guests. Many families have found the water slide to be a delightful addition, with children particularly enjoying the fun it provided. The presence of the water slide seems to enhance the pool experience for those traveling with kids, as many guests noted their children fondly remembered the slide as a highlight of their stay.
On the positive side, the slide itself is considered a fun and exciting feature by numerous guests. Parents appreciated the enjoyment it brought to their children, frequently mentioning that the slide led to a memorable pool time. The idea of a water slide in a budget-friendly hotel setting seems to add an extra layer of entertainment for families.
However, several reviews pointed out operational issues with the slide, suggesting inconsistent availability during guests' stays. Some expressed disappointment that the slide was not functional or accessible, often finding out upon arrival. This has led to some guest dissatisfaction, particularly when expectations were not met or notifications about the closure were lacking.
Despite these operational challenges, when functional, the slide enhances the hotel's appeal as a family-friendly destination, promising fun and excitement for young guests.
Location Show Map
Location
Breakfast
Rooms
Despite these positive aspects, several guests expressed dissatisfaction with the outdated state of the rooms and occasional maintenance issues, such as malfunctioning lighting and non-functional air conditioning. Cleanliness seems to be inconsistent, with reviews ranging from spotless and well-kept rooms to others noting dirt, unpleasant odors, and even bugs. Some guests experienced disruptions, such as staff entering without knocking, and problems with room bookings.
The pool and slide, although available, faced operational issues during some stays, affecting the overall experience for families and children anticipating this amenity. While this hotel might provide a satisfactory stay for some, others have faced challenges that potential visitors should consider.
Beds
Cleanliness
However, the reviews also underscore several concerns. Many guests reported an overall lack of cleanliness, with persistent odors of stale cigarettes and mildew permeating throughout the building. Rooms often had stains, bugs, and signs of neglect like handprints on mirrors and dirty floors. Common complaints involved unclean public areas, with some hallways and stairways noted as filthy. There were also repeated mentions of a dated facility with nonfunctional appliances. Contrasting experiences suggest a need for consistent improvements in housekeeping and maintenance to ensure a hygienic and pleasant environment for all guests.
Staff
On the downside, several guests expressed dissatisfaction, mentioning issues like rude and unprofessional behavior from certain staff members and problems with reservations. Instances of perceived neglect, such as a lack of responsiveness to guest concerns and maintenance issues, were also reported. Overall, while the staff at Econo Lodge Black Hills are generally seen as welcoming and eager to assist, other encounters have left some visitors disappointed.
Pool
Family
Pool Water Slide
On the positive side, the slide itself is considered a fun and exciting feature by numerous guests. Parents appreciated the enjoyment it brought to their children, frequently mentioning that the slide led to a memorable pool time. The idea of a water slide in a budget-friendly hotel setting seems to add an extra layer of entertainment for families.
However, several reviews pointed out operational issues with the slide, suggesting inconsistent availability during guests' stays. Some expressed disappointment that the slide was not functional or accessible, often finding out upon arrival. This has led to some guest dissatisfaction, particularly when expectations were not met or notifications about the closure were lacking.
Despite these operational challenges, when functional, the slide enhances the hotel's appeal as a family-friendly destination, promising fun and excitement for young guests.
Yes, Econo Lodge Black Hills has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide.
No, a spa isn't available at Econo Lodge Black Hills.
Yes, Econo Lodge Black Hills welcomes dogs.
No, parking facilities aren't available at Econo Lodge Black Hills.
No, Econo Lodge Black Hills doesn't have a gym.
Location Show Map
More Options
