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Summary of reviewsThe Best Western Ramkota Hotel in Rapid City is highly regarded for its advantageous location, making it an ideal base for exploring the Black Hills region and local attractions like the Sturgis Rally. Its proximity to major highways and a variety of dining and shopping options adds to its convenience, drawing positive feedback, especially from families looking for stress-free meal times. The hotel's layout, including the separated adult and children's pools, enhances safety and comfort, further appealing to visitors with children.
Minerva’s, the onsite restaurant, compensates for the lack of a complimentary breakfast with its diverse and high-quality dining options, which are particularly appreciated by families. Despite some initial breakfast policy frustrations, the staff's responsiveness and accommodations often leave guests satisfied.
The guestrooms receive praise for their spaciousness and cleanliness, making them suitable for families or groups. Features like sliding glass doors and sizeable configurations, including king suites, provide comfort and convenience. While some mention the need for room upkeep, the overall satisfaction with spacious accommodations remains a highlight, especially at competitive prices.
Staff at the hotel are frequently lauded for their friendliness and professionalism, contributing to an overall pleasant experience. The courteous and helpful demeanor of both front desk and restaurant staff enhances the welcoming atmosphere.
The pool facilities, including the small water park with thrilling waterslides, stand out as a major attraction for families. They provide endless entertainment for children and relaxation opportunities for adults, reinforcing the hotel's reputation as a family-friendly retreat. The water park has proven to be a significant draw, with many families considering it a prime reason for choosing the hotel.
Pet lovers will also find the hotel accommodating, as it provides excellent pet-friendly amenities and ground-floor rooms with easy outdoor access. The grassy courtyard offers a convenient space for dogs.
Overall, the Best Western Ramkota Hotel emerges as a family-friendly, pet-welcoming, conveniently located establishment with commendable staff service and amenities, making it a worthwhile choice for travelers exploring Rapid City. Show more
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Categories
Family Friendly Hotel
This hotel is known for being family-friendly, featuring amenities suitable for both adults and children. It also offers a pool, enhancing its appeal for families seeking recreational activities.
Dog Friendly Hotel
This is a pet-friendly hotel. Specific details regarding pet policies (size, fees, amenities) were not available in the provided documents.
Hotel with Swimming Pool
The hotel features one of the largest indoor waterparks in the Black Hills, complete with a 165-foot waterslide and a pirate ship adventure. Six waterpark passes are provided with each guest room.
Heated Pool Indoor Pool Pool Water Slide
Business Hotel
This hotel has the largest conference facilities in Rapid City, offering 36,000 sq ft of event space and the largest conference room with 15,100 sq ft. It features 15 meeting rooms and provides AV equipment.
Accessible Hotel
This hotel strives to provide an accessible experience with accessible public areas, routes, and specific guest room mobility and communication assist features, including roll-in showers and visual alarms.
Hotel with Gym
Best Western Ramkota Hotel has a fitness center, allowing guests to exercise during their stay. The hotel is known for its range of amenities.
Hotel with Indoor Pool
This hotel features a free indoor waterpark with 165ft water flume slides and a pirate ship playland, in addition to a heated indoor pool and hot tub, making it a top choice for families and those seeking extensive aquatic fun.
Hotel with Heated Pool
This hotel offers an indoor water park featuring water slides, a pirate ship, and water cannons, in addition to a heated indoor pool and a hot tub.
Hotel with Rooms With Fireplace
Hotel for Honeymoon
3-Star Hotel
Hotel with Pool Water Slide
Room Types
King Room - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis room features air conditioning, a cable TV and a private bathroom.
Executive King Room - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Executive Queen Room with Two Queen Beds - Non-SmokingThis room features air conditioning, a cable TV and a private bathroom.
King Suite - Non-SmokingThis room features air conditioning, a cable TV and a private bathroom.
King Suite with Fireplace - Non-SmokingThis room features air conditioning, a cable TV and a private bathroom.
King Room with Roll In Shower-Disabilty AccessThis room features air conditioning, a cable TV and a private bathroom.
King Room-Disability AccessThis room features air conditioning, a cable TV and a private bathroom.
King Suite - Disability AccessThis room features air conditioning, a cable TV and a private bathroom.
Deluxe King Suite - Non-SmokingFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 1 bed.
Guest Reviews
7.1
Good
Location
Nestled in a prime spot, the Best Western Ramkota Hotel offers a truly advantageous location for visitors looking to explore Rapid City and its many attractions. Situated near major highways, the hotel provides easy access, making it ideal for those traveling by car. Guests find it exceptionally convenient for exploring the Black Hills region and enjoying the renowned Sturgis Rally, thanks to its proximity to Interstate 90 and key sites.
Dining and shopping options abound, as the hotel sits close to a variety of restaurants and malls, with some eateries even within walking distance. This array of choices appeals particularly to families, making meal times stress-free. Its central location not only offers quick and easy check-in services but also ensures a safe and modern base for vacationers.
The layout of the hotel's amenities, notably the separation of the adult and children's pools, enhances guest comfort and safety, particularly appreciated by families. Overall, the site's strategic position affords guests the opportunity to engage in a blend of shopping, dining, and local sightseeing with minimal hassle.
Breakfast
The breakfast experience at the Best Western Ramkota Hotel evokes mixed reactions from guests. While there is a notable disappointment about the lack of a complimentary breakfast that was expected by some, Minerva’s, the onsite restaurant, receives praise for offering an excellent dining experience. Families particularly appreciate the diverse options, from hearty hot breakfasts to the convenient grab-and-go selections that cater to social distancing practices. Despite initial frustrations over breakfast policies, the morning staff seem responsive and accommodating in resolving misunderstandings, even offering to cover the cost of the meal in certain cases. Overall, while the absence of an inclusive breakfast could be a letdown for some, the quality of food available at the hotel leaves a positive impression.
Rooms
The Best Western Ramkota Hotel offers guests spacious accommodations that are often praised for their generous sizing, making them ideal for families or groups. Many visitors appreciated the cleanliness and comfort of the rooms, which often feature convenient amenities like sliding glass doors leading to outside access, enhancing the stay experience. The hotel is particularly favored by families with children, thanks to the exciting waterpark on the premises.
Guests frequently highlight the room size as a significant advantage, noting that spaces are large enough even for extended family stays, with options like king suites resembling studio apartments with added comforts such as kitchen tables. While some reviews mention instances of rooms showing signs of wear and needing better upkeep, overall, the satisfaction with the room size and configuration stands out. The combination of a great room size and a competitive price makes this hotel a worthwhile choice for travelers seeking spacious accommodations in a family-friendly setting.
Beds
The bed experience at the Best Western Ramkota Hotel appears to be quite mixed based on guest feedback. While many guests found the beds to be super comfortable, a significant number noted that the beds were very firm or even hard, which may not cater to everyone's comfort preferences. Some reviews mentioned issues such as old mattresses that affected sleep quality, and a few guests experienced maintenance concerns like stained sheets and oddly assembled bed structures. On a positive note, several guests appreciated the addition of heavier blankets, which added warmth and coziness to their stay. Overall, while there are different opinions about the firmness and upkeep of the bedding, some guests ultimately found the beds satisfactory for a decent night's sleep.
Cleanliness
The Best Western Ramkota Hotel has garnered a mix of feedback regarding its cleanliness, but there are certainly commendable aspects to note. Many guests have praised the hotel for its clean and spacious rooms, with specific mentions of clean and fresh-smelling bedding, and houskeeping's attentive service in maintaining cleanliness with fresh towels and trash removal. The hotel’s location adds to its convenience and the property, including the water park, is often described as very clean, making it a great spot for families, especially those with young children eager to enjoy the pools and waterslides. The friendly and attentive staff consistently enhance guests’ experiences. Additionally, several reviews have highlighted the hotel as clean and quiet, creating a comfortable stay for visitors. Despite some contrasting opinions, it appears that efforts are made to ensure guests have pleasant and tidy accommodations.
Staff
Visitors to the Best Western Ramkota Hotel frequently commend the hotel's staff for their unwavering friendliness and helpfulness. Guests particularly appreciate the professionalism and politeness of the staff, highlighting their willingness to accommodate various requests and resolve issues promptly. The front desk and restaurant staff receive significant praise for their courteous and attentive service. While a few reviews mention isolated incidents of unfriendliness, the majority of experiences reflect a warm and welcoming atmosphere. The staff's excellent customer service contributes to an overall pleasant and efficient stay, making guests feel valued and well-attended.
Pool
The Best Western Ramkota Hotel is a standout destination for families, especially those with children. Guests consistently praise the hotel's impressive pool areas and water park, which provide endless entertainment for kids and peace for adults. The pool facilities feature waterslides that are a significant hit among young visitors, making the area a delightful playground for children of different ages. Also notable is the appealing hot tub, offering relaxation for adults while the kids enjoy the water adventures. The space is designed to accommodate everyone, from toddlers to adults, ensuring the entire family has a memorable experience. Families appreciate the versatility of the water park, finding it to be a worthwhile reason to choose this hotel for their stay. Overall, the water amenities earn high marks, with many parents noting the joy they bring to their children, which underscores the hotel's reputation as a family-friendly retreat.
Family
Nestled in Rapid City, the Best Western Ramkota Hotel emerges as an excellent choice for families, offering a variety of activities that cater specifically to younger guests. The highlight for kids seems to be the delightful small water park and pool area, which has proven to be a hit among children and their families. Designed with slides and play areas, it provides the perfect setting for releasing pent-up energy after a long journey.
Parents and grandparents alike express their satisfaction, finding the facilities engaging for the children, with the hotel’s atmosphere welcoming families with open arms. It's not just about the water attractions; the hotel offers spacious rooms that comfortably accommodate families. Details like a larger room with a kitchen table or a Jacuzzi suite help cater to families seeking comfort during their stay.
Guests frequently praise the friendly and helpful staff, enhancing the overall experience. The hotel’s amenities extend beyond play; the cleanliness and comfortable accommodations receive consistent commendations, making it a reliable choice for repeated visits.
Whether planning a family vacation or a quick getaway, the Best Western Ramkota Hotel stands out as a kid-friendly haven with its exciting water park and family-focused environment. With everything from room size to the convenience of the water attractions, the hotel ensures a welcoming retreat for families exploring Rapid City.
Pool Water Slide
The Best Western Ramkota Hotel features an expansive and engaging indoor pool area that caters to both children and adults. A standout attraction is the small indoor water park complete with thrilling water slides. Guests frequently praise the water slides for their speed and excitement, making them a highlight for those seeking a fun-filled experience. The facility is described as kid-friendly, ensuring both young visitors and their families have a memorable time. As a perfect end to a busy day, both pools and the water park area offer outstanding entertainment and relaxation, contributing significantly to the hotel's charm and appeal for families looking for a delightful getaway.
Dog Friendly
The Best Western Ramkota Hotel has earned praise from guests for its excellent pet-friendly accommodations, which cater to both dogs and cats. The hotel is appreciated for providing ground-floor rooms with convenient access to the outdoors, making it easy for pet owners to take their companions out. The courtyard area is particularly noted for its grassy space, offering an ideal spot for dogs to do their business and even enjoy some playtime in a spacious enclosed area. The presence of both interior and exterior doors adds an extra layer of convenience, allowing easy access for pets and their owners. Despite some minor inconveniences, such as sealed glass sliding doors, the hotel is recognized for its efforts to make pet owners feel welcome and comfortable during their stay. Visitors traveling with pets can indeed rest and relax, thanks to the thoughtful amenities tailored specifically for their furry friends.
Yes, Best Western Ramkota Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide.
No, a spa isn't available at Best Western Ramkota Hotel.
Yes, Best Western Ramkota Hotel welcomes dogs.
No, parking facilities aren't available at Best Western Ramkota Hotel.