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Summary of reviewsMercure Rambouillet Relays Du Château stands out for its exceptional location in the heart of Rambouillet, directly opposite the Château de Rambouillet, allowing guests easy access to the castle’s gardens and park. The picturesque setting, coupled with the nearby cobblestone streets, restaurants, cafés and shops, creates a lively and convenient atmosphere. Free parking options and proximity to the train station further enhance its accessibility. Many appreciate the dog-friendly environment, which is ideal for leisurely strolls and historical tours.
The breakfast service, while mixed, receives praise for offering a plentiful and varied selection with high-quality items like excellent scrambled eggs and good coffee. Guests often highlight the pleasant atmosphere and attentive staff. Similarly, dinner receives commendation for delicious and hearty dishes with a cozy restaurant ambiance making dining on-site a satisfying experience for many.
Rooms are generally spacious, clean and comfortable with many guests appreciating the cozy atmosphere, quality bedding and well-appointed bathrooms. Positive interactions with friendly and attentive staff add to the overall pleasant stay, despite occasional critiques regarding outdated decor and room maintenance.
The hotel maintains good cleanliness standards with many guests noting the clean and well-maintained rooms and common areas. The WiFi service is reliable and convenient, while the variety of family amenities, such as family rooms and children's play areas, make the hotel a suitable choice for families.
Although the parking situation could be improved with guests finding paid public parking expensive and sometimes limited, the availability of nearby spaces mitigates this concern. The beds generally receive positive feedback for comfort, contributing to a restful stay for most guests.
Despite some areas needing updates to align fully with its four-star rating, such as room amenities and breakfast service, Mercure Rambouillet Relays Du Château offers a blend of historic charm, convenience and comfort, making it an ideal retreat for travelers seeking a relaxing and picturesque environment in Rambouillet. Show more
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Categories
Family Friendly Hotel
This hotel provides comfortable accommodations with amenities suitable for families. Its location offers easy access to local attractions.
Romantic Hotel
This hotel offers a convenient location near the Château de Rambouillet. The comfortable accommodations and proximity to local attractions make it suitable for a romantic getaway.
Business Hotel
This hotel, a former 16th-century coaching inn, features 83 air-conditioned rooms, a fitness center, and seminar spaces with an outdoor courtyard. It has 3 modular meeting rooms and offers amenities suitable for company seminars and business trips.
Hotel with Parking
This hotel is centrally located and offers parking close by at a fair price. The convenient location is a definite advantage.
Accessible Hotel
Mercure Rambouillet Relays Du Château is a wheelchair accessible hotel.
4-Star Hotel
This 4-star hotel is located in a former 16th-century coaching inn, blending historical charm with modern comfort. It features air-conditioned rooms, a fitness center, a terrace, and a bar. It is located 50 meters from the Château de Rambouillet.
Historic Hotel
Hotel for Honeymoon
Dog Friendly Hotel
Room Types
Privilege Room with Double BedAir-conditioned, en suite room with flat-screen TV with cable and satellite channels and a minibar.
Twin beds are available upon request.
Standard Double RoomAir-conditioned, en suite room with flat-screen TV with cable and satellite channels and a minibar.
Standard Twin RoomAir-conditioned, en suite room with flat-screen TV with cable and satellite channels and a minibar.
2 Double Rooms next to each otherThese two non-communicating rooms have soundproofing and air conditioning.
Junior Suite with One Double Bed and One Sofa BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite offers soundproof walls, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Standard Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
Mercure Rambouillet Relays Du Château boasts a prime location in the very heart of Rambouillet, making it an excellent choice for travelers wishing to explore the city's central attractions. The hotel is situated directly opposite the Château de Rambouillet, providing guests with immediate access to the castle's beautiful gardens and park. The picturesque setting is further enhanced by the charming cobblestone streets and vibrant town square in close proximity, offering a lively yet tranquil atmosphere.
With an abundance of nearby restaurants, cafes and shops, the convenience of the hotel's location cannot be overstated. Free parking options and the easy accessibility from the train station, which is just 15 minutes away, add to the overall convenience for visitors. The hotel's placement makes it a strategic starting point for leisurely strolls through the park, historical tours of the castle and enjoying the various local amenities Rambouillet has to offer. This location is particularly noted for being dog-friendly, providing ample space for walking pets around the scenic grounds of the castle.
Whether stopping for a brief visit or planning a relaxing weekend in the countryside, just an hour from Paris, guests appreciate the calming environment and historic charm of the hotel. It's an ideal retreat for both sightseeing and unwinding, perfectly blending convenience with an idyllic setting.
Breakfast
The Mercure Rambouillet Relays Du Château offers a breakfast experience that elicits mixed reviews from its guests. On the positive side, many visitors commend the breakfast for being plentiful and varied with a buffet that includes eggs, pastries and freshly squeezed orange juice. The breakfast setting is described as pleasant with many appreciative of the extensive selection and high-quality offerings such as excellent scrambled eggs and good coffee. The breakfast is often praised as perfect, very good or excellent and some guests highlighted the attentive staff and enjoyable atmosphere.
However, the breakfast service also faces criticism, particularly regarding organization and stock levels. Guests frequently mention that the breakfast area can be chaotic with instances of empty plates, dirty utensils and slow replenishment of food items. Some reviews highlight the lack of attentive staff and poor maintenance, leading to a less-than-optimal experience. The breakfast sometimes fails to meet the expectations set by its four-star rating with complaints about damaged fruits, stale bread and insufficient variety, especially considering the price. The seating arrangements and service hours also appear to need improvements.
In summary, while the Mercure Rambouillet Relays Du Château offers a well-regarded and extensive breakfast selection, it seems to suffer from inconsistent service and organization, which can detract from the overall experience.
Dinner
Dining at the Mercure Rambouillet Relays Du Château offers a mixed experience. Many guests found the food to be delightful and hearty with several praising the excellent and very good dishes. The restaurant, boasting an intimate ambiance, often receives positive feedback for the quality of its meals and some noted that there was no need to dine elsewhere given the satisfactory offerings on-site. However, some diners encountered issues such as limited menu options and slow service. Complaints about the restaurant's food quality, expensiveness and lack of variety were not uncommon.
Certain reviews pointed out that the restaurant could greatly benefit from improvement, citing instances of inattentive service and dishes that didn't meet expectations. There were reports of food being served cold or appearing reheated and some guests experienced long waiting times for their orders, whether dining in or ordering room service. Overall, while many enjoyed satisfying meals, the dining experience can be quite variable, indicating room for improvement in service and menu options.
Rooms
Mercure Rambouillet Relays Du Château offers a mix of experiences for its guests, primarily driven by its unbeatable location right next to the Château de Rambouillet and its park. The setting is picturesque, making it an ideal choice for those who appreciate a beautiful and quiet environment. Rooms are generally described as spacious, clean and comfortable with several mentions of large, well-appointed bathrooms and tastefully done decor. Guests particularly appreciate the cozy atmosphere, comfortable beds and quality bedding, which contribute to a good night's sleep.
However, some areas show signs of wear and tear. Issues like outdated decor, stained carpets and peeling paint have been noted. A few rooms have been described as outdated or not fully living up to a four-star standard and there's feedback suggesting that certain rooms had a musty smell or higher noise levels. The air conditioning and heaters in some rooms also faced criticism.
For those with accessibility needs, the hotel offers specific room arrangements, though the consistency in these features may vary. Breakfast receives a positive nod, fitting well within the stylish and historic charm of the hotel. Staff interactions have been mixed but are generally regarded as friendly and helpful.
Overall, if location and spaciousness are priorities, Mercure Rambouillet Relays Du Château offers a comfortable stay. However, a few areas may require attention for a fully satisfying experience.
Beds
The beds at Mercure Rambouillet Relays Du Château have garnered varied feedback from guests, but the general consensus leans towards a positive experience. Many reviews highlight the beds as comfortable with several guests describing them as comfy, very comfortable and noting the great comfort of the bedding. The quality of the bedding frequently received praise with terms like excellent, exceptional and perfect being used to signify satisfaction.
Spacious rooms with large beds also add to the overall favorable impressions. However, some guests mentioned issues such as hard mattresses, thin sponge beds and occasionally noisy bed frames and springs. A few reviews pointed out the beds weren't firm enough or were a bit hard for their taste, but still, many guests found the beds to be sufficiently comfortable, if not very comfortable.
While there was mention of dirty sheets and towels occasionally, the majority of beds were reported clean and comfortable. Despite some isolated complaints about uncomfortable beds and dated furniture, the overall impression indicates a satisfactory level of bedding comfort, making Mercure Rambouillet Relays Du Château a solid choice for a restful stay.
Cleanliness
Mercure Rambouillet Relays Du Château generally garners positive feedback for its cleanliness, which many guests noted consistently. The majority of rooms were highlighted for being very clean, spacious and well-maintained, coupled with clean and functional bathrooms, although some noted these facilities as dated. The common areas, including the lobby, bar and restaurant, were also reported to be very clean and well-kept.
Guests appreciated the professionalism and kindness of the staff, contributing to an overall pleasant experience. The reception and common lounge areas were described as clean and well-heated, adding to the welcoming environment.
However, there were discrepancies in the level of cleanliness in some areas. Certain guests remarked on issues such as outdated and dirty carpets, poor floor cleanliness and occasional unpleasant odors in the corridors. Specific rooms had issues with cleanliness, such as partially clogged sinks and better attention needed in bathrooms.
Despite these few shortcomings, the general consensus points to a clean and comfortable establishment that meets the cleanliness standards expected by its guests.
Staff
Mercure Rambouillet Relays Du Château is reputed for its friendly and welcoming staff, who have garnered much praise for their attentiveness and professionalism. Guests frequently mentioned the excellent service provided by both the hotel and restaurant staff. The receptionists were noted for being efficient, helpful and knowledgeable, contributing to a warm and professional welcome upon arrival.
Many guests highlighted the friendliness and warmth of the staff, emphasizing their dedication to providing quality customer service. The morning staff, in particular, received positive comments for their helpful attitude. The hotel staff was commended for their efforts, despite occasional shortcomings in training or communication, especially regarding English proficiency.
However, some reviews pointed out areas for improvement. There were instances of guests encountering unhelpful or surly staff, as well as moments of rudeness and lack of professionalism. Issues such as reservations not being honored and the mismanagement of the breakfast service were noted. Additionally, some reviewers mentioned the restaurant being unexpectedly closed, causing inconvenience.
Despite these occasional drawbacks, the overall sentiment remains positive due to the majority of the staff being friendly, attentive and dedicated to ensuring a pleasant stay. The management's commitment to maintaining a high standard of service is evident, contributing to a memorable experience at the hotel.
Wi-Fi
The WiFi at Mercure Rambouillet Relays Du Château generally receives positive feedback from guests. Guests appreciate the reliable WiFi service that extends throughout the hotel and rarely encounters issues, making it convenient to use without constant logins. The connectivity is praised for being great, although opinions on speed vary with some guests noting that it is fast and sufficient, while others found it to be on the slower side. However, a drawback mentioned by some guests is the lack of accessible outlets in the rooms for charging devices. Despite these minor hiccups, the overall sentiment towards the WiFi remains favorable.
Parking
The Mercure Rambouillet Relays Du Château garners mixed feelings about its parking situation from guests. On the brighter side, there is a large public parking lot conveniently located directly opposite the hotel and additional public parking is available nearby. Some spaces even have EV chargers. This proximity makes it easier for guests to park before exploring the charming surroundings.
However, the hotel does not offer any dedicated or free parking and all available options are paid, which some guests find expensive. Limited availability of spaces, especially during the twice-weekly market setup, can be a challenge. A few guests also pointed out the inconvenience of having to feed the parking meter every few hours without a daily rate and noted the occasional noise from market activities.
Overall, while there are ample public parking spaces nearby, the lack of private parking amenities is considered a drawback for a hotel of this standard.
Family
Mercure Rambouillet Relays Du Château is a highly suitable choice for families looking to enjoy a pleasant stay. Featuring family rooms, including those with bunk beds for kids, the hotel caters extensively to family needs. Guests have noted the availability of adjoining rooms, making it convenient for larger families. The property also boasts a playground and a dedicated children's corner with board games, ensuring that young guests are well-entertained.
Ideal for family trips and getaways with children, the hotel offers a comforting family atmosphere throughout the year. Additionally, the facilities, such as provided strollers, make it easy for families to explore the surroundings. Despite a few minor inconveniences, such as the baby cot provided not being usable, the overall feedback highlights the hotel as perfect for a family stay, especially during a stopover on the way to the Atlantic.
4 Star
Mercure Rambouillet Relays Du Château, classified as a 4-star establishment, receives mixed reviews concerning its alignment with the expected standards of this rating. Several guests express that the condition and services of the hotel do not reflect its 4-star status, describing the facilities as outdated with an appearance reminiscent of the 90s. Commonly mentioned issues include limited room amenities, insufficient soundproofing and a lack of essential courtesy products like shower caps and cotton pads.
Despite offering a great location, the hotel falls short in several areas typically associated with a 4-star experience, such as the absence of minibars, electric curtains and luxurious additions like bathrobes. The breakfast is generally seen as satisfactory but does not meet the higher standards that guests anticipate from a 4-star hotel. Overall, the sentiment is that the hotel appears overpriced for what it delivers, leaving some guests disappointed with their stay.
While the beds and certain aspects such as the frame receive positive remarks, the consensus remains that Mercure Rambouillet Relays Du Château has room for improvement to truly live up to its 4-star classification.
Business
Mercure Rambouillet Relays Du Château is praised for its excellent location, making it ideal for business meetings and work-related stays. The hotel offers dedicated meeting rooms and on-site business facilities, contributing to its reputation as an excellent business hotel. Guests appreciate the 24-hour front desk service and the ample space available for private work sessions, often complemented by a drink from the lobby or restaurant, which is open until 10 pm. However, some reviews indicate limited choices for business travelers and note the absence of certain business services, such as laundry. Overall, the hotel is considered a good option for business trips, but with some practical limitations.
Accessible
Mercure Rambouillet Relays Du Château offers a mix of accessibility features for guests with disabilities. The hotel has rooms specifically adapted for wheelchair access, including accessible bathroom facilities and accessible room amenities. Guests noted that some facilities are accessible for people with disabilities and that there are accessible parking spots available. An elevator provides access to the upper floors, which is beneficial for guests with mobility issues.
However, there are areas that could be improved. Public parking is not well accessible and some rooms lack essential accessibility features. A few guests mentioned difficulties fitting a wheelchair into accessible rooms and identified problems such as an upside-down and fixed shower chair. The overall accessibility of the hotel is considered good, but there remains some room for improvement. Stairs and limited information in rooms were also noted as areas that could enhance the experience for guests with reduced mobility.
Historic
Mercure Rambouillet Relays Du Château stands out as a beautifully historic hotel located in the heart of an old, charming city. Renowned for its prime location directly opposite the Rambouillet Castle and Castle Park, the hotel offers a unique historical ambiance that is perfect for history enthusiasts. Guests appreciate the hotel's setting in the historic center, surrounded by significant sites such as the Rambouillet Castle and Train Museum. The establishment itself is imbued with character and retains a historic touch, creating an atmosphere that is both inviting and steeped in history. Its proximity to the castle and the castle park further enhances its appeal, making it a delightful base for exploring the historical treasures of Rambouillet.
Romantic
The Mercure Rambouillet Relays Du Château offers an idyllic setting for couples seeking a romantic retreat. Guests frequently highlight its romantic ambiance, enhanced by a naturally serene environment. The lounge bar is particularly noted as an ideal spot for couples to unwind. The setting is perfect for a romantic getaway or even a honeymoon with various romantic touches in the rooms adding to the experience. The hotel's location is praised for being an excellent choice for a relaxing weekend in the countryside with undisturbed rooms providing intimacy and privacy. The beautiful rooms and the garden's enchanting sections contribute to making the stay memorable. Additionally, the staff is described as very friendly and accommodating, enhancing the overall romantic atmosphere.
Dog Friendly
Mercure Rambouillet Relays Du Château stands out as a highly dog-friendly hotel, creating a welcoming atmosphere for guests traveling with their furry companions. It offers the possibility to bring dogs along with dedicated dog-friendly rooms available and access to a garden that is perfect for pets. The staff is noted for being very friendly and accommodating towards dogs, providing smiles and even treats to make the canine guests feel at home.
The hotel maintains a robust dog-friendly policy, allowing pets in the breakfast room and various communal areas. Several guests appreciated the dog-friendly environment both within the hotel and in nearby areas, which facilitated enjoyable stays for both pets and their owners.
While the presence of some dog hair was mentioned, it did not significantly detract from the overall positive experience. The focus on maintaining a dog-friendly atmosphere made the stay pleasant despite minor hygiene issues. Simple yet functional amenities further cater to the needs of guests traveling with dogs, ensuring a comfortable and welcoming experience for all.
No, Mercure Rambouillet Relays Du Château doesn't have any pool.
No, a spa isn't available at Mercure Rambouillet Relays Du Château.
Yes, Mercure Rambouillet Relays Du Château welcomes dogs.
Yes, parking facilities are available at Mercure Rambouillet Relays Du Château.
No, Mercure Rambouillet Relays Du Château doesn't have a gym.