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Summary of reviewsThe Hampton Inn & Suites By Hilton Knightdale Raleigh receives strong praise for its convenient and strategic location, which is ideal for travelers who require easy access to major highways and a variety of shopping and dining options. This makes the hotel an excellent choice for guests visiting family or attending appointments in the area. The location is frequently described as perfect for shopping, walking, and exploring local restaurants, enhancing the overall guest experience.
Guests consistently enjoy the breakfast experience, which is often highlighted as a standout feature of their stay. The breakfast offers a wide variety of options, ranging from cold items to a satisfying hot meal, and receives commendations for its high quality and value. The friendly and accommodating breakfast staff further enhances this experience.
Cleanliness is a significant strength of the hotel, with visitors frequently commenting on the impeccably maintained rooms and common areas. The high standards of cleanliness, coupled with updated facilities, create a welcoming atmosphere for guests. The cleaning staff and management are noted for their friendliness and professionalism, contributing positively to the overall impression of the hotel.
The staff at Hampton Inn & Suites By Hilton Knightdale Raleigh are a significant asset, consistently praised for their warmth, efficiency, and dedication to excellent customer service. Guests frequently commend the staff for going above and beyond to ensure a pleasant stay, with notable mentions of individuals like Yolonda who leave a lasting impact with their hospitality. The professionalism and amiability of both the front desk and housekeeping teams significantly enhance the guest experience.
While the beds generally receive praise for comfort, there are mixed reviews regarding their firmness, with some guests finding them too hard. The hotel could consider addressing these concerns to ensure a consistently pleasant sleeping experience for all guests. Despite these occasional issues, the overall perception of the Hampton Inn & Suites By Hilton Knightdale Raleigh remains highly positive, making it a reliable and welcoming choice for visitors to the area. Show more
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Categories
Hotel with Parking
The hotel provides free parking for guests. Its location in Knightdale offers a quieter stay with convenient access to Raleigh.
Accessible Hotel
This hotel is Handicap Accessible and offers a King Room with Roll-In Shower - Mobility Access/Non-Smoking.
Hotel with Indoor Pool
This hotel provides an indoor saltwater pool, offering a comfortable and low-chlorine swimming environment. The pool area is complemented by a well-equipped fitness room for guest convenience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Gym
3-Star Hotel
Room Types
King Studio Suite - Non SmokingThis studio has a tea and coffee maker, a seating area and a TV. The unit has 1 bed.
King RoomThis double room offers a tea and coffee maker and a TV. The unit has 1 bed.
King Room with Roll-In Shower - Mobility Access/Non-SmokingThis double room features a tea and coffee maker and a TV. The unit has 1 bed.
King Room with Sofa Bed - Non-SmokingThis quadruple room provides a tea and coffee maker and a TV. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis quadruple room provides a tea and coffee maker and a TV. The unit offers 2 beds.
Queen Room with Two Queen Beds and Bath Tub - Mobility and Hearing Access/Non-SmokingThis quadruple room offers a tea and coffee maker and a TV. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Hampton Inn & Suites By Hilton Knightdale Raleigh is highly praised for its location, making it a convenient choice for visitors to the area. The hotel is situated close to major highways, offering easy access for travelers, particularly those needing quick entry and exit via I-540. Guests appreciate its proximity to a variety of shopping options, including big box stores, as well as a wide selection of dining establishments. Its strategic position is ideal for those visiting family or attending appointments nearby, offering both convenience and accessibility. The location is described as perfect for activities like shopping, walking, and exploring the local restaurant scene, enhancing the overall experience for guests who frequent the area multiple times a year. Overall, the location is consistently highlighted as a key benefit by those who have stayed at the hotel.
Breakfast
At the Hampton Inn & Suites By Hilton Knightdale Raleigh, guests are treated to a breakfast experience that consistently delights. Reviews highlight the breakfast as a standout feature of their stay, often describing it as great or even excellent. Visitors appreciate the variety of food available, with options ranging from cold breakfast items like cereals to a satisfying hot breakfast. The breakfast staff frequently receive praise for their friendliness and accommodating nature, often surpassing guests' expectations. Despite a few suggestions for improvements, the overall impression is of a well-managed breakfast service, offering terrific value to travelers and adding positively to their stay at this neat and welcoming facility.
Beds
The reviews for the beds at Hampton Inn & Suites By Hilton Knightdale Raleigh highlight a mixed experience for guests. Many found the beds to be very comfortable, contributing positively to their stay. The abundance of pillows also added to the comfort level for some visitors. However, there were several guests who found the beds to be too hard or uncomfortable, with one mentioning that the bed shook with every movement. Another concern was the cleanliness of the bedding, as a guest noted finding hair on the sheets. Overall, while the comfort of the beds received praise, improvements could be made to ensure a consistently pleasant experience for all guests.
Cleanliness
The Hampton Inn & Suites By Hilton in Knightdale Raleigh consistently impresses guests with its exemplary standards of cleanliness. Visitors frequently note the rooms as being not only spacious but impeccably clean, creating a welcoming and comfortable atmosphere. The entire property, from individual rooms to common areas, is maintained with a high level of care and organization. In addition to the spotless environment, the friendly and approachable cleaning staff and managers contribute to a positive experience. Guests also appreciate the updated facilities, which add to the overall satisfaction of their stay. With cleanliness being a standout feature, visitors leave with a memorable impression of this well-kept hotel.
Staff
Nestled in the vibrant area of Knightdale, Raleigh, Hampton Inn & Suites By Hilton stands out impressively, owing much of its charm to its exemplary staff. Consistently praised for their friendliness and efficiency, the staff creates a warm and welcoming atmosphere that enhances every guest's stay. Guests are often pleased with the level of customer service provided, citing instances where staff members go out of their way to ensure questions and needs are addressed promptly. Even during simple interactions like calling the front desk, the staff's promptness and willingness to assist are notable.
The professionalism and helpfulness of the team contribute significantly to the positive experience, earning admiration and gratitude from visitors. It is not just the front desk that shines; housekeeping also garners commendations for their amiability, joined by Yolonda, who notably leaves a lasting impact on guests with her remarkable hospitality. From check-in to check-out, guests find the staff's demeanor to be consistently pleasant, which makes the convenient location of the hotel even more appealing. By creating such a personable and accommodating environment, the Hampton Inn & Suites By Hilton Knightdale Raleigh ensures that every stay is memorable and enjoyable.
Yes, Hampton Inn & Suites By Hilton Knightdale Raleigh has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hampton Inn & Suites By Hilton Knightdale Raleigh.
No, Hampton Inn & Suites By Hilton Knightdale Raleigh doesn't allow dogs.
Yes, parking facilities are available at Hampton Inn & Suites By Hilton Knightdale Raleigh.
Yes, Hampton Inn & Suites By Hilton Knightdale Raleigh has a gym.