Railay Princess Resort & Spa

Railay Beach 8.01058300, 98.84128000 , 145/1 M.2 Ao Nang, Mueang, Krabi (Show on Map)
8.0
Very Good


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Summary of reviewsRailay Princess Resort & Spa offers a remarkable location, highly praised by travelers for its convenience and proximity to key scenic spots in Railay. Situated near the eastern pier, it provides easy access to Railay's beautiful beaches, including Phra Nang Beach and Railay West, which are just a short stroll away. The resort, despite being centrally located, maintains a peaceful atmosphere, making it a serene retreat after a day of adventure. Guests enjoy the scenic views and picturesque landscapes that surround the resort, complemented by amenities like two swimming pools which further enhance the comfort and relaxation experience.

The breakfast experience at the resort is generally positive with many guests appreciating the variety and ample selections, including both Thai and Western dishes. Made-to-order stations for items like omelettes and a delightful dining ambiance with scenic views add to the satisfactory experience. Although there are suggestions for improvement regarding repetitiveness and specific dietary options, the overall sentiment is one of satisfaction with guests finding the breakfast abundant and enjoyable.

Dinner offerings receive mixed reviews with many complimenting the delicious and fresh food. However, the high prices compared to local options and occasional slow service have been points of contention. Despite these challenges, themed dinners and special events like Valentine's Day and Christmas Eve dinners are well-received for their ambiance and decoration. Some guests suggest exploring nearby restaurants for a wider and potentially more cost-effective dining experience.

The rooms at Railay Princess Resort & Spa generally receive positive feedback for their spaciousness, comfort and cleanliness. Guests appreciate the modern amenities, large beds and scenic views from balconies. However, signs of aging, poor lighting and occasional maintenance issues in some rooms have been noted. Despite these drawbacks, the housekeeping efforts and staff hospitality contribute positively to the overall room experience.

When it comes to cleanliness, the resort maintains a good reputation with many guests noting the daily room cleaning and fresh linens. While minor issues such as occasional odors and inconsistent bathroom cleanliness have been reported, the general atmosphere remains positive, upheld by well-maintained surroundings and a tidy property.

The staff at Railay Princess Resort & Spa are widely praised for their friendliness, helpfulness and politeness. Positive interactions with the reception staff, gardeners, housekeepers and pool boys enhance the welcoming atmosphere. While minor communication difficulties due to limited English proficiency are noted, the staff’s courtesy and effort significantly contribute to guests' positive experiences.

WiFi connectivity is an area needing improvement with guests experiencing inconsistent and weak signals throughout the resort, especially in rooms. The connectivity is better at the reception and by the pool, though it remains unreliable, prompting some to use local SIM cards.

The spa services, though often closed for renovation, are compensated with complimentary massages arranged by the staff, which guests appreciate. The efforts to ensure alternative relaxation services highlight the resort’s dedication to guest satisfaction.

The gym, while acknowledged for its presence, is often described as small and in need of better maintenance. Despite its limitations, the availability of essential fitness equipment is seen as a positive feature.

The resort's two pools are major highlights, particularly the rooftop infinity pool with its stunning views of the sea and mountains, providing a picturesque and relaxing environment. The second pool, situated near a pond, offers a peaceful garden-like setting. Guests enjoy the cleanliness and scenic ambiance of the pools, although occasional maintenance closures and limited poolside space are noted. The helpful and efficient poolside service further enhances the experience.

Beach access is another strong point with the resort being close to some of Railay’s finest beaches. The stunning views, clear waters and convenience of walking to nearby beaches are frequently praised, even though the immediate beach in front of the hotel is less ideal for swimming due to rocky conditions. The easy access to pristine beaches and local attractions significantly adds to the overall appeal.

In conclusion, Railay Princess Resort & Spa is celebrated for its prime location, scenic surroundings, friendly staff and comfortable accommodations. While certain areas, such as dining costs, WiFi connectivity and room maintenance, could see improvements, the resort provides a generally positive and enjoyable experience for travelers exploring the beautiful Railay Peninsula.
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Categories
Resort with Infinity Pool
Spend some time in this infinity pool while staring into the amazing panoramic view of the forest. Relax in the true luxury of the nature.

Resort near The Beach
Located in Railay, this resort provides convenient access to the beach. Its facilities and location combine for a relaxing beach vacation.

Resort with Spa
Features a dedicated spa offering a variety of treatments, including traditional Thai massage and aromatherapy. The tranquil setting and skilled therapists ensure a relaxing and rejuvenating experience.

Family Friendly Resort
This resort offers a children-friendly environment. The children's pool is a notable feature. A children's play area and baby crib are available.

Romantic Resort
Located on the stunning Railay Beach, Railay Princess Resort & Spa offers a romantic and secluded getaway. The resort's spacious rooms and villas feature private balconies or terraces with garden or pool views. Couples can enjoy relaxing by the pool, indulging in spa treatments, and exploring the nearby beaches and caves.

Resort with Parking
This resort provides accessible parking, making it easy for travelers to manage their vehicles. The separate, clean parking area ensures there are no parking issues. The hotel's proximity to parking spaces adds to the ease of use, with clear maps provided to indicate the ratio between accommodations and parking spaces.

Resort with Gym
Located on Railay Beach, this resort offers a fitness center. The resort provides a tranquil setting and personalized service, making it a great option for a relaxing yet active stay.

4-Star Resort
Located on Railay Beach, this resort offers a spa and comfortable accommodations. It provides a tranquil retreat with stunning views and easy access to the beach and local attractions.

Resort with Panoramic View Pool
Known for its beautiful setting and relaxing atmosphere. While specific details about a panoramic view pool are not explicitly mentioned, its location on Railay Beach suggests potential sea views from its pool area.

Resort with Children's Pool
Located near Railay Beach, offering a beautiful setting for families. Provides a spa and outdoor pool, catering to both relaxation and recreation. Babysitting services are available.

Resort with Indoor Pool
The indoor pool at this resort is recognized as a nice amenity, providing a separate and quieter swimming area. It offers a tranquil alternative to other pool options available at the property.

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Resort with Swimming Pool

Infinity Pool    Indoor Pool    Children's Pool    Panoramic View Pool    Outdoor Pool  


Business Resort

Resort with Outdoor Pool

Room Types
Superior Double or Twin Room Air-conditioned room is fitted with a private balcony, a satellite TV and a minibar. Free toiletries and a hairdryer are included in an en suite bathroom.

Deluxe Double or Twin Room Larger air-conditioned room is fitted with a private balcony, a satellite TV and a minibar. Free toiletries, a bathtub and a hairdryer are included in an en suite bathroom.

Grand Deluxe Double or Twin Room Situated on the top floor, this larger air-conditioned room is fitted with a private balcony, a satellite TV and a minibar. Free toiletries, a bathtub and a hairdryer are included in an en suite bathroom.

Junior Suite Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this suite also offers a minibar and a flat-screen TV with satellite channels. The unit has 1 bed.

Premier Room The spacious twin/double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower.

Guest Reviews
8.0
Very Good
Location
The Railay Princess Resort & Spa boasts an excellent location, making it a prime choice for travelers exploring the scenic Railay area. Nestled near the eastern pier, guests can conveniently embark on boat excursions and quickly access the beautiful beaches of Railay. The hotel's central position on the peninsula ensures that both the East and West beaches are within a short, pleasant walk. Additionally, the proximity to shops, bars and restaurants caters to the needs of every visitor, providing easy access to local amenities and dining options.

Guests consistently highlight the ease of reaching key spots in Railay, thanks to the hotel's ideal placement near the floating dock and main pathways. In particular, Phra Nang Beach and Railay West are just a brief stroll away. Despite being close to the bustling areas, the resort offers a tranquil atmosphere, allowing for a peaceful retreat after a day of adventure.

The surrounding area is rich in natural beauty with stunning views and picturesque landscapes right at your doorstep. Moreover, the resort's amenities, including its two swimming pools, complement the superb location by providing additional comfort and relaxation.

Overall, the Railay Princess Resort & Spa stands out for its strategic and convenient location, helping visitors maximize their Railay experience while enjoying comfortable and well-equipped accommodations.

Breakfast
At Railay Princess Resort & Spa, the breakfast experience has garnered a variety of opinions from its guests. Generally, many have praised it for its ample varieties and extensive options, often highlighting the inclusion of both Thai and Western dishes. Made-to-order stations for items like omelettes and scrambled eggs, along with a selection of local and European dishes, have been particularly well-received. Guests frequently mention the delightful view from the breakfast area, adding a pleasing ambiance to the dining experience.

However, the breakfast also has its critics. Some guests have found the options to be repetitive or lacking in variety, especially for those with specific dietary needs like vegans. Issues such as the absence of bacon and cheese, limited fruit selections and coffee quality have also been pointed out. Despite these drawbacks, the consensus skews positive with the breakfast often described as very good, abundant and satisfying.

Special highlights include compliments on the breakfast buffet's constant replenishment and the array of choices that make it a great start to the day. Overall, while there are areas for improvement, the breakfast at Railay Princess Resort & Spa is mostly seen as a robust and enjoyable aspect of the stay.

Dinner
Dining at Railay Princess Resort & Spa offers a blend of experiences with many guests finding the food to be very good, delicious and fresh. However, the restaurant's high prices, often twice as expensive as other local places, have been a point of contention. Despite the quality of the food, the service can be inconsistent with long wait times for both food and drinks, which detracts from the overall dining experience.

The hotel has made efforts to create memorable moments with themed dinners such as Thai dinner with dance and cabaret shows and special setups for Valentine's Day and Christmas Eve, which have been well-received for their ambiance and decoration. However, the main restaurant has faced criticism for being underwhelming and often closed early without prior warning, suggesting that it may be better to explore the numerous other restaurants in the nearby area.

While the on-site dining options include a decent a la carte menu, the restaurant's facilities are frequently under renovation, which may contribute to the inconsistent service. Many guests recommend venturing out to the various restaurants surrounding the resort to enjoy a broader range of dining experiences and better value.

Rooms
The room reviews for Railay Princess Resort & Spa paint a mixed picture but lean towards a generally positive experience. Many guests noted the spaciousness and comfort of the rooms, often highlighting their cleanliness and size. Large rooms with balconies or terraces and views of the lake, pool or mountains received particular praise. Guests appreciated the modern amenities and comfortable furnishings, including big beds and ample storage options.

However, some rooms showed signs of aging and had issues such as poor lighting, outdated decor and musty smells. Instances of mold and inadequate cleanliness in older buildings were reported and some rooms faced construction sites or lacked privacy. Despite these drawbacks, the resort's housekeeping efforts and the hospitality of the staff were appreciated by many.

Overall, the rooms were described as quite comfortable and well-equipped, making Railay Princess Resort & Spa a pleasant choice for travelers seeking spacious and scenic accommodations, though some improvements in maintenance and updates could enhance the overall guest experience.

Beds
The beds at Railay Princess Resort & Spa have received mixed feedback from guests. On the positive side, many guests appreciated the large, comfortable beds, often describing them as cozy and among the comfiest they've slept in. Comfortable pillows also contributed to the overall positive sleeping experience for some. However, numerous guests mentioned that the beds and pillows were extremely hard, leading to discomfort and difficulty sleeping. Several reviews pointed out that the extra beds and sofa beds were especially uncomfortable with some guests even requesting reimbursement due to the poor quality of the bedding. While the larger beds were often praised for their comfort and size, the inconsistency in bed comfort could be an area for improvement. Despite these mixed experiences, the resort seems to maintain a generally favorable impression regarding their bed quality.

Cleanliness
Railay Princess Resort & Spa offers a mixed experience in terms of cleanliness. Guests commonly cited clean rooms and friendly staff, which contributed to a generally positive atmosphere. The property itself was described as well-maintained, tidy and boasting nice vegetation, creating a pleasant environment. Many reviewers noted that rooms were cleaned daily with fresh towels and bed linen, adding to the overall comfort and appeal of the place.

However, there were criticisms regarding certain aspects. Some guests experienced poor cleanliness in specific areas, such as bathrooms, which were sometimes smelly or in need of better cleaning. Issues with odors and unexpected maintenance problems were also reported, particularly in back areas and the pool. Instances of outdated and dark rooms, as well as occasional lapses in housekeeping quality, reflected inconsistency in service. Despite these concerns, the spaciousness and comfort of the rooms, along with the resort’s overall organization, still managed to impress many of the visitors. The balance of positive and negative feedback suggests that while the resort performs well in general cleanliness and comfort, there remains room for improvement in some specific areas.

Staff
Railay Princess Resort & Spa boasts a staff that is overwhelmingly described as friendly, helpful and polite. Many guests noted that the staff were accommodating and always greeted guests with a smile, creating a welcoming atmosphere throughout their stay. The reception staff, gardeners, housekeepers and pool boys all received specific praise for their amiable and pleasant demeanor.

The professionalism of the staff was frequently highlighted with numerous guests commending their attentiveness and resourcefulness, particularly in arranging transportation and providing assistance with various requests. However, there were occasional mentions of limited English proficiency among some staff, which sometimes led to minor communication difficulties.

Despite a few criticisms regarding the speed and efficiency of service during dinner and breakfast and some inconsistencies in their attentiveness, the majority of guests appreciated the warm and delightful interactions with the hotel personnel. Overall, the staff's courtesy and effort played a significant role in many guests' positive experiences at the resort.

Wi-Fi
Railay Princess Resort & Spa offers a mixed experience when it comes to WiFi connectivity. While some guests found the WiFi to be good and stable, others reported significant issues. The WiFi signal tends to be limited in range and often weak, especially in certain areas of the resort. Connectivity is mainly available at the reception and by the pool, but even in these spots, the service can be inconsistent with signals frequently dropping out and periods where it is almost non-existent. Some guests have noted that they had to resort to using local SIM cards due to the poor quality of the hotel's WiFi. Overall, while there are some pockets of good connectivity, the WiFi service at Railay Princess Resort & Spa appears to require considerable improvement to meet guests' expectations.

Spa
The spa experience at Railay Princess Resort & Spa received varied comments from guests with many noting that the spa was closed due to renovation or maintenance during their stay. In instances where the spa was not operational, the staff arranged alternative spa facilities next door, ensuring guests could still enjoy relaxation services. Despite the spa's closure, the hotel compensated by offering daily complimentary massages, which guests appreciated. The free massage service was arranged diligently by the staff, enhancing the overall experience for many visitors. Those who enjoyed the spa's offerings mentioned the great services provided. Reviews indicate that many guests would definitely stay at the resort again, underscoring the satisfactory arrangements and efforts made by the staff to mitigate the spa's unavailability.

Gym
The gym at Railay Princess Resort & Spa is acknowledged for its basic presence and decent equipment. However, it's often described as small and in need of better maintenance. While some reviews appreciate the availability of a gym, noting the essential equipment and a gym box behind the bar, others point out its limitations, such as the lack of a treadmill, absence of air conditioning and general neglect. Despite these criticisms, the presence of a gym is still considered a plus for the resort.

Pool
Railay Princess Resort & Spa boasts two beautiful pools that offer varied and picturesque experiences for guests. The rooftop pool stands out with its stunning views, including the sea and mountains, making it a delightful spot for relaxation. This rooftop infinity pool has been described as amazing, very nice and an excellent place to catch both the sunrise and moonrise, providing guests with a tranquil and scenic escape.

In addition to the rooftop pool, there is a second pool that lies near a pond, often praised for its peaceful, garden-like setting and quiet atmosphere. Despite the occasional issue with limited space for loungers and some maintenance closures, the pools are generally well-received for their cleanliness and lovely size. The pools stay open until late, allowing guests to enjoy evening swims and the serene ambiance under the night sky.

While the main pool has faced temporary closures and renovations, the alternative pool has still managed to offer a great experience with fabulous views and a cozy atmosphere. Staff are noted for being helpful and efficient in managing the poolside service, enhancing the overall guest experience.

However, potential visitors should be aware that some reviews mention occasional issues with cleanliness and the presence of building materials during renovations, which might affect the experience. Nevertheless, the overall sentiment remains positive with many appreciating the lovely, scenic pools and the opportunity for both relaxation and enjoyment in this resort's charming settings.

Beach
Railay Princess Resort & Spa is situated in a prime location for beach enthusiasts, being just minutes away from some of the most beautiful beaches on the peninsula. The resort offers easy walking access to popular spots like Railay Beach, Phra Nang Beach and the stunning west coast beach. Guests frequently praise the proximity to these scenic beaches, noting that they can easily walk to them within a few minutes.

The beaches around the hotel are described as gorgeous with the best views and clear waters for activities like snorkeling. Most reviews highlight the convenience of having such spectacular beaches nearby, making it ideal for those looking to relax by the sea or explore local attractions like the Phrang Nga Cave Beach. Cleanliness is often mentioned with the beach and surrounding areas well-maintained.

Amenities related to beach visits, such as beach towels, are readily available, promoting a hassle-free experience. Additionally, the presence of playful monkeys near the beach adds a unique touch to the natural beauty of the location.

While the immediate beach in front of the hotel might not be ideal for swimming due to rocky and sometimes dirty conditions from boat traffic, the quick access to better beaches more than compensates for this. Guests appreciate the tranquil ambiance and the convenience of being close to both beaches and shops.

In summary, Railay Princess Resort & Spa’s location makes it an excellent base for scenic beach exploration, allowing guests easy access to the finest beaches of Railay, complete with the added charm of a picturesque and relaxing environment.

Parking
Railay Princess Resort & Spa offers guests the convenience of accessible parking, making it easy for travelers to manage their vehicles. The availability of a separate, clean parking area ensures there are no parking issues to contend with. The proximity of the hotel to parking spaces adds to the ease of use with clear maps provided in rooms to indicate the ratio between accommodations and parking spaces. Additionally, parking spots are easy to access and handy, facilitating a smooth experience for those driving. The presence of a shuttle bus also complements the parking facilities, ensuring efficient transportation for guests.

Family
Railay Princess Resort & Spa is generally considered a family-friendly destination that caters well to the needs of families traveling with children. Many guests noted the availability of family suites and deluxe rooms designed to accommodate parents and children comfortably. The resort offers a children's corner in the gym and a children's club with toys, providing young guests with dedicated spaces to play and unwind. Some reviews highlight a separate area for children, further emphasizing the family-oriented nature of the hotel.

The setting is described as ideal for families with a kid-friendly environment and family shops and activities nearby. Despite some comments indicating that the hotel is not easy for kids to access, the majority of feedback points to a positive, family-oriented venue where children enjoyed their stay.

Parents appreciated the hotel's silent areas, which are conducive to a relaxing stay and the availability of modern conveniences like baby cribs. Friendly staff and excellent room conditions also contributed to positive experiences with guests often recommending the resort for families.

While there were a few remarks about the hotel not being particularly welcoming to Asian families in favor of white foreigners, most reviews focus on the positives, such as the hotel's suitability for children and the effective assistance from staff, especially in arranging transportation.

In summary, Railay Princess Resort & Spa offers a comfortable and enjoyable experience for families, providing various amenities to keep children entertained and ensuring a relaxing stay for parents.

4 Star
Railay Princess Resort & Spa receives mixed reviews regarding its four-star rating. Many guests find it to be an ideal four-star accommodation, praising its quality, price and location. They emphasize that the resort definitely looks and feels like a four-star property, making it a great option for a four-star stay. It is considered appropriate and worth recommending for its star category, providing a generally satisfying experience.

However, some reviews also indicate that the hotel does not consistently meet the standards expected of a four-star facility. Some guests believe it falls short in terms of amenities and services, mentioning issues like incomplete facilities and the need to pay extra for items such as espresso or cappuccino. While the resort positions itself as a four-star establishment, some reviewers argue it should be rated lower due to construction issues and service shortcomings.

Overall, while the resort generally aligns with four-star expectations for many, there are discrepancies noted by other guests that suggest room for improvement in achieving consistent four-star service and amenities.

Business
Railay Princess Resort & Spa provides an environment that is both professional and comfortable, catering well to business travelers. The hotel offers conference facilities and a dedicated business corner, equipped with computers for guest use. The availability of a separate desk in the rooms ensures that guests have ample space to work efficiently. The layout of the working space is designed to office-grade standards, making it ideal for work-related stays. Despite some concerns regarding construction-related issues, the presence of a business center and reliable Wi-Fi helps to facilitate a productive stay. Overall, the resort offers various amenities suited for business needs with staff available to assist as needed.

Infinity Pool
Situated on the upper floor, the infinity pool at Railay Princess Resort & Spa receives glowing praise from guests. Renowned for offering a clean and refreshing experience, the rooftop pool boasts incredible views that extend to the sea, mountains and even provide enchanting moments during sunrise and moonrise. Visitors continually highlight the brilliant and amazing ambiance of the pool area, making it a standout feature of the resort. The pool not only offers a relaxing atmosphere but also features a delightful courtyard view, contributing to its charm.

Children's Pool
Railay Princess Resort & Spa offers a children-friendly environment with an emphasis on accommodating guests with children. The children's pool is a notable feature, often described as decent and good, providing a suitable and enjoyable place for kids. Despite some maintenance issues and a few comments about areas needing attention, most feedback reflects positively on the children's pool facilities. The resort also boasts a children’s play area and a baby crib, enhancing its appeal for families. Overall, the resort provides a welcoming atmosphere for younger guests with amenities designed to meet their needs.

Outdoor Pool
The Railay Princess Resort & Spa boasts an impressive array of swimming pools that have delighted many guests. Most notable is the rooftop pool, which provides a visually stunning view and a relaxing atmosphere, perfect for unwinding. Complementing this are the multiple outdoor pools, each offering its own unique charm. The garden pool provides tranquility and a quiet escape, while the large outdoor pool is great for those looking to take a leisurely swim or cool off. Despite occasional closures and a lack of sufficient lounge chairs, the newly renovated pool areas exhibit an appealing mix of nostalgia and modern amenities, making them highly appreciated by the visitors. The pool with pond views adds a picturesque element to the experience. Overall, the poolside facilities at Railay Princess Resort & Spa are well-received and add significant value to the stay.

Indoor Pool
The Railay Princess Resort & Spa features a delightful rooftop pool area that guests consistently praise for its quality. Many appreciate the addition of a bar by the pool, enhancing the overall experience. The indoor pool is also recognized as a nice amenity, offering a separate and quieter pool area for guests. However, there appears to be some inconsistency in reviews mentioning an indoor pool, suggesting possible confusion or varied experiences among guests. Nevertheless, the rooftop pool remains a standout feature, frequently highlighted for its great atmosphere.

Romantic
Railay Princess Resort & Spa offers a delightful setting ideal for romantic getaways. It provides a serene and quiet ambiance perfect for couples seeking a relaxing retreat. The resort features a romantic atmosphere complemented by private environments, enhancing the intimate experience. Guests highlighted romantic dinners, a rooftop pool and dinner cruises for two. The classic allure of coupled strolls to the nearby beach adds to the charm.

The location boasts beautiful mountain views, contributing to the picturesque and romantic setting. Valentine’s setups received special mention for being impressive, enhancing the romantic feel. Additionally, the Grand Deluxe Double Room facing the pool was praised as an amazing option for couples. The resort is suitable for families but undeniably offers numerous elements that make it an idyllic choice for couples looking to spend quality time together.


Yes, Railay Princess Resort & Spa has pool(s) that belong to one or more of the following categories: Infinity Pool, Indoor Pool, Children's Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Railay Princess Resort & Spa.

No, Railay Princess Resort & Spa doesn't allow dogs.

Yes, parking facilities are available at Railay Princess Resort & Spa.

Yes, Railay Princess Resort & Spa has a gym.

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