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Summary of reviewsRelais Santa Cristina, situated in the heart of the Chianti region, offers a serene escape with its stunning location surrounded by beautiful vineyards and greenery. Guests delight in the breathtaking views of the Tuscan landscape and appreciate the tranquility of the setting, just a short drive away from Radda in Chianti. The property is welcoming with its tree-lined entrance and provides a wonderful pool area, ideal for relaxation.
While the breakfast experience presents mixed feedback, the positive aspects include an excellent variety of fresh foods, with some guests praising the early start time as convenient. The dinner atmosphere at Relais Santa Cristina garners almost universal praise, with guests enjoying the fantastic wine selection and well-crafted dishes, despite operational challenges during busy periods. Surrounding local restaurants also enhance the culinary experience.
The rooms at Relais Santa Cristina are spacious and filled with character, although they face critiques regarding dated furnishings and temperature control. There is general agreement that the property requires refurbishment and improved cleaning services. Challenges in navigation and air conditioning also present areas for improvement, but the comfort of the beds is noted positively by several guests.
Despite mixed reviews regarding cleanliness, the staff at Relais Santa Cristina receive commendations for their warmth and hospitality. Francesco and Ms. Alessandra are particularly noted for their friendly, accommodating demeanor, providing a home-like atmosphere amid management hurdles.
Lastly, the pool area stands out as a highlight, offering guests a clean, well-maintained space for relaxation. Surrounded by lush greenery, it offers a breathtaking view, and attentive staff contribute positively to the overall experience.
Overall, Relais Santa Cristina presents an inviting setting with significant potential. Enhanced management, refurbishment, and consistent guest services could greatly elevate the experience offered by this charming retreat in the Tuscan countryside. Show more
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Categories
Dog Friendly Country House
This country house provides a relaxing retreat in the Chianti region. The serene environment and surrounding nature are well-suited for guests traveling with dogs.
Country House with Swimming Pool
This property provides a swimming pool for guests to enjoy. It is a relaxing place to stay and is located near the heart of Chianti.
Outdoor Pool
Country House with Parking
This renovated country house offers free parking. Its location and features make it a convenient option.
3-Star Country House
This renovated country house offers panoramic views and an outdoor pool. It provides a tranquil experience in the heart of Chianti wine country, ideal for guests seeking relaxation and beautiful scenery.
Country House with Outdoor Pool
This renovated country house in the heart of the Chianti wine country offers panoramic views and an outdoor pool. It provides a rustic charm with a warm welcome and a serene atmosphere.
Country House near Vineyards
Country House for Honeymoon
Accessible Country House
Room Types
Standard Double RoomWith private bathroom and satellite TV.
Comfort Double RoomLarge room offering air conditioning.
Junior SuiteVery spacious room offering living area and a fireplace.
Superior Double or Twin RoomGuests will have a special experience as this twin/double room offers a pool with a view. This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit offers 1 bed.
Classic Triple RoomThis triple room's special feature is the pool with a view. Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides a private entrance, a minibar, a wardrobe, an electric kettle and a flat-screen TV with cable channels. The unit offers 2 beds.
Quadruple RoomGuests will have a special experience as the quadruple room features a pool with a view. Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides a private entrance, a minibar, a wardrobe, an electric kettle, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
About Relais Santa Cristina
License: IT052023A1KLWWX3HD
Guest Reviews
6.7
Rated
Location
Nestled in the heart of the Chianti region, Relais Santa Cristina boasts a truly enviable location, surrounded by breathtaking vineyards and lush greenery. Guests can revel in the spectacular views of the Tuscan landscape, making the setting both idyllic and tranquil. Being only a short five-minute drive from the charming town center of Radda in Chianti enhances its appeal, offering both seclusion and accessibility.
The hotel is beautifully situated, allowing visitors to experience the beauty of Tuscany's famed countryside. The entrance is graced by a tree-lined avenue, providing a welcoming atmosphere upon arrival. The property itself is accompanied by a wonderful pool area, perfect for relaxing and taking in the serene surroundings.
The exceptional hospitality at Relais Santa Cristina is frequently mentioned, with the owner noted for being accommodating and genuinely caring. The peaceful and quiet environment further adds to the allure, making it a fantastic retreat for those looking to unwind amidst nature. Though reviews suggest some aspects of management might be improved, the potential of the location remains undeniable.
Travelers looking to explore Tuscany's scenic landscapes will find Relais Santa Cristina to offer a stunning and evocative backdrop, ideal for immersing oneself in the quintessential beauty of the region.
Breakfast
The breakfast experience at Relais Santa Cristina seems to generate mixed feedback from guests, with notable points of praise and concern. On the positive side, several guests commend the breakfast for being excellent, varied, and satisfying. The quality and richness of the fresh foods available are appreciated, with some guests highlighting that their breakfast wishes were accommodated with offerings beyond just pastries, including bread, cold cuts, cheese, and eggs. There is also mention of the breakfast starting as early as 2 AM, which some travelers found convenient.
However, not all guests share this enthusiasm. Some describe the breakfast as sparse or poorly managed, with reports of insufficient quantities and a lack of refills by 9 AM. There are also critiques about the overall presentation, with some describing it as chaotic or self-service. While breakfast is sometimes deemed decent or good given the value for the price, there is clearly room for enhancement to meet guests' expectations for more variety and consistent availability, especially regarding savory options. Overall, while there are standout positives, ensuring more consistent quality and variety could further elevate the breakfast experience at this hotel.
Dinner
Relais Santa Cristina offers a memorable culinary experience amidst a picturesque setting. Guests often praise the dinner provided, showcasing excellent wine that perfectly complements the dishes. Although reservations for dinner might require foresight due to the kitchen's limited staffing, the quality of the meal is appreciated by those who choose to partake. Despite the operational challenges faced by the solo manager during busy periods, the opportunity to indulge in superb local restaurants within a short drive adds to the allure of the area. While some note the expense of dining on-site and advise inquiring about prices beforehand, the overall experience leaves many wishing they could extend their stay to savor more of what the region has to offer.
Rooms
At Relais Santa Cristina, guests encounter a blend of spacious rooms and charming indoor spaces that offer a sense of character. Some rooms feature balconies, providing a place to enjoy fresh air, though ventilation within the rooms could use improvement. Despite the generous size, the room settings appear dated with furnishings and bathrooms awaiting renovation. The temperatures can be surprisingly cold, with reports of rooms feeling uncomfortably chilly at times. The interiors of the hotel present a dark ambiance, which might not suit everyone's taste, and cleaning services seem to be inconsistent, leading to concerns over dust and damp smells.
The aesthetic and comfort level diverges from what is showcased online, causing a mismatch in expectations for guests. The ambiance appears to be alluring, however, appearances can be deceptive, and the practical aspects sometimes disappoint. There are challenges with navigation across the property, exacerbated by issues like ineffective air conditioning and inadequate lighting upon arrival. While some guests found the beds comfortable, others were troubled by cleanliness and upkeep. Overall, the hotel holds potential that is tempered by the need for significant refurbishment to meet contemporary standards and guest expectations.
Cleanliness
Relais Santa Cristina appears to face significant criticism from guests regarding its cleanliness and maintenance standards. Many reviews highlight the lack of basic hygiene, with complaints about dust, dirt, and unpleasant odors, particularly mold-like smells in the rooms. Visitors note that the rooms are often not cleaned during their stay, with cobwebs and stains frequent issues. This lack of cleanliness extends to the bathrooms, which several guests describe as outdated and poorly maintained. Guests also mention a general sense of neglect, with rubbish visible throughout the premises. Despite these concerns, some reviewers acknowledge the potential of the property, noting the kindness of the staff and suggesting that the facility could be more appealing with better upkeep and management. However, as it stands, the overall perception is that Relais Santa Cristina requires significant improvements in cleanliness and maintenance to meet guests' expectations.
Staff
Relais Santa Cristina has received mixed reviews regarding its staff, yet the highlights predominantly focus on their kindness and dedication. Guests remarked positively on the exceptional hospitality of Francesco and his team, emphasizing their friendly and helpful demeanor. Ms. Alessandra, who often welcomes guests, is described as affable, kind, and accommodating, providing a home-like atmosphere. Despite managing on her own, her efforts as a dedicated host do not go unnoticed, and she is appreciated for giving special attention to guests. Cristina's attention to detail is also praised as excellent.
However, some reviews indicate challenges with staff availability, noting issues with reception management and instances of staff being rarely seen, which affected guests' ability to get in touch easily. The management does not always meet expectations, and the absence of additional staff support appears to influence overall guest experience. Nonetheless, the core impression of Relais Santa Cristina is defined by the warmth and hospitality of its key staff members, who strive to ensure a pleasant stay despite infrastructural challenges.
Pool
Nestled in a fantastic location and surrounded by lush greenery, Relais Santa Cristina offers a swimming pool experience that delights guests time and again. The pool at this charming hotel is often described as beautiful, clean, and well-maintained, providing a pleasant and enjoyable area for relaxation. Featuring a huge expanse of water with a breathtaking view, it allows visitors to soak up the serene atmosphere while enjoying ample loungers and umbrellas to recline under the sun.
The complex itself, a historic country house rather than a bustling resort, lends a unique charm to the pool area. Attentive staff enhance the experience, ensuring guests feel welcome and cared for. While the pool area shines brightly, it's noted that some attention could be given to the overall care and maintenance of the accommodations. Nevertheless, for those seeking a tranquil escape immersed in nature, the pool at Relais Santa Cristina offers a perfect retreat.
Yes, Relais Santa Cristina has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Relais Santa Cristina.
Yes, Relais Santa Cristina welcomes dogs.
Yes, parking facilities are available at Relais Santa Cristina.