This hotel, located in a renovated 12th-century Cistercian Monastery, offers extensive accessibility features. It includes wheelchair-friendly guest rooms with adapted showers and a fire-signalling system. All physical barriers have been removed throughout the hotel, and dedicated disabled parking spaces and accessible toilets are available. The spa area, including the thermal pool, is fully accessible with a hydraulic chair.
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?Yes Please specify: Elevators and ramps
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Accesible rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Accesible rooms
Are wheelchairs offered to guests who do not come with their own?Νο
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe AZZ Peñafiel Las Claras Hotel & Spa received praise for its accessible accommodations and convenient location. Guest reviews highlight that the hotel offers fully accessible rooms and bathrooms, making it a suitable option for disabled travelers. The easy-to-access location and central positioning allow guests to walk to nearby attractions and visit the Ribera del Duero wineries conveniently. Accessible parking is also a positive feature appreciated by guests.
However, some reviews noted areas needing improvement, such as the absence of an elevator, which posed challenges for moving luggage. There were suggestions for adding more ramps to better accommodate elderly guests and those with disabilities. The staff, while generally kind, were reported to be less accessible during breakfast times.
Overall, the hotel was found to be a mostly accessible and friendly environment with good features like level entry and barrier-free access, but it does have room for improvements to enhance the experience for all guests. Show more
