7,258,491 hotelsin 60 categories
3-Star, Top-Rated Hotels in Quintana Roo
29 HOTELS IN QUINTANA ROORanking can be influenced by the commissions we receive.
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Top Rated
3 Star
Pool
Outdoor Pool
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Top Rated
3 Star
Beachfront
From $90
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Summary of reviews
Holiday Inn Express & Suites - Playa del Carmen by IHG, strikes a harmonious balance for both leisure and business travelers, offering a plethora of amenities and impeccable service. Located centrally in Playa del Carmen, the hotel provides easy access to the vibrant 5th Avenue with its array of restaurants, shops and nightlife, while remaining a peaceful retreat. The proximity to the beach and various tourist attractions, including Xcaret and Tulum, further emphasizes its strategic positioning.
The hotel's rooms are consistently praised for their spaciousness, modernity and cleanliness. Equipped with comfortable beds, essential amenities such as fridges and, in some cases, small kitchenettes, the rooms cater well to guest needs. The hotel maintains high standards of cleanliness, ensuring pristine conditions in both the rooms and common areas.
The breakfast, while featuring a mix of Mexican and American options and praised for its quality, leaves room for improvement in variety and organization. Nonetheless, the friendly and attentive service compensates for this, making for a decent start to the day.
The staff at the hotel are frequently commended for their friendliness and professionalism, significantly enhancing the guest experience. Their consistent attentiveness and support create a welcoming atmosphere.
The complimentary Wi-Fi is reliable and high-speed, meeting the needs of remote workers and casual browsers alike. The rooftop pool, although small, offers a pleasant spot for relaxation with agreeable views, contributing positively to the overall guest experience.
Parking is generally secure and free with several options available, though availability can be an issue during peak times. The hotel's accommodations are also particularly family-friendly, providing a comfortable and stress-free environment for those traveling with children.
Business travelers find the hotel well-suited to their needs, benefiting from amenities such as a business center, conference rooms and reliable Wi-Fi. The combination of work-friendly facilities and convenient relaxation options like a gym makes it an ideal choice for professional stays.
In summary, Holiday Inn Express & Suites - Playa del Carmen offers exceptional value through its prime location, welcoming staff, clean and comfortable rooms and a suite of amenities tailored to both families and business travelers. The minor areas for improvement do not significantly detract from the overall positive guest experience.
The hotel's rooms are consistently praised for their spaciousness, modernity and cleanliness. Equipped with comfortable beds, essential amenities such as fridges and, in some cases, small kitchenettes, the rooms cater well to guest needs. The hotel maintains high standards of cleanliness, ensuring pristine conditions in both the rooms and common areas.
The breakfast, while featuring a mix of Mexican and American options and praised for its quality, leaves room for improvement in variety and organization. Nonetheless, the friendly and attentive service compensates for this, making for a decent start to the day.
The staff at the hotel are frequently commended for their friendliness and professionalism, significantly enhancing the guest experience. Their consistent attentiveness and support create a welcoming atmosphere.
The complimentary Wi-Fi is reliable and high-speed, meeting the needs of remote workers and casual browsers alike. The rooftop pool, although small, offers a pleasant spot for relaxation with agreeable views, contributing positively to the overall guest experience.
Parking is generally secure and free with several options available, though availability can be an issue during peak times. The hotel's accommodations are also particularly family-friendly, providing a comfortable and stress-free environment for those traveling with children.
Business travelers find the hotel well-suited to their needs, benefiting from amenities such as a business center, conference rooms and reliable Wi-Fi. The combination of work-friendly facilities and convenient relaxation options like a gym makes it an ideal choice for professional stays.
In summary, Holiday Inn Express & Suites - Playa del Carmen offers exceptional value through its prime location, welcoming staff, clean and comfortable rooms and a suite of amenities tailored to both families and business travelers. The minor areas for improvement do not significantly detract from the overall positive guest experience.
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Top Rated
3 Star
Beach
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Summary of reviews
Tierra del Mar Hotel - Adults Only, located on Isla Holbox, provides an exquisite retreat with easy access to both the beach and the vibrant center of the island. Its central yet tranquil setting makes it ideal for visitors eager to explore local restaurants, bars, shops and beach clubs. Guests enjoy the convenience and charm of the location, striking a perfect balance between bustling nightlife and serene relaxation.
The hotel's breakfast experience, offered at nearby beachfront establishments like Amaité, is praised for its beautiful sea views and convenient location. Guests find the breakfast not only delicious and varied but also enhanced by the stunning beachfront environment, making for a perfect start to the day.
Rooms at Tierra del Mar are noted for their beauty, comfort and impeccable cleanliness. Spacious and adorned with modern, stylish décor, many rooms include private balconies with hammocks and lounge furniture, adding to the luxurious feel. The overall cleanliness extends beyond rooms to the entire property, including well-maintained gardens and pool areas, contributing to a fresh and pleasant ambiance.
The staff at Tierra del Mar is frequently commended for their friendliness, helpfulness and attentiveness. The team, including notable members like Christian and Ricardo, goes out of their way to ensure guests' comfort and satisfaction. Their dedication to service, coupled with the hotel's clean and well-kept facilities, creates a welcoming atmosphere.
While the hotel has received mixed feedback on its WiFi with some guests experiencing unreliability, the staff's proactive approach and effective communication through WhatsApp receive positive remarks. Enhancements to WiFi reliability could further improve the guest experience.
The pool at Tierra del Mar is another highlight, praised for its cleanliness, beauty and the serene, inviting atmosphere it provides. The surrounding garden adds to the peaceful environment, making it a cherished spot for relaxation.
Guests also appreciate the hotel's proximity to the beach, just steps away, enhancing their stay with convenient access to beach clubs and coastal adventures. The opportunity to enjoy breakfast with a stunning beach view is a noteworthy feature.
The beds, both in the rooms and by the pool, are frequently described as large and incredibly comfortable, contributing to a restful and luxurious stay.
The adults-only policy adds to the hotel's tranquil and relaxing environment, making it a perfect escape for guests seeking a peaceful retreat. The serene ambiance is further complemented by the beautifully maintained outdoor pool area, providing a perfect spot to unwind.
Tierra del Mar Hotel's romantic setting is also ideal for honeymooners with special efforts made to enhance the experience. Overall, it stands out as a chic, comfortable and well-located boutique hotel, offering a memorable stay on Isla Holbox. The combination of excellent amenities, dedicated staff and beautiful surroundings makes it a top choice for adults seeking a relaxing and enjoyable getaway.
The hotel's breakfast experience, offered at nearby beachfront establishments like Amaité, is praised for its beautiful sea views and convenient location. Guests find the breakfast not only delicious and varied but also enhanced by the stunning beachfront environment, making for a perfect start to the day.
Rooms at Tierra del Mar are noted for their beauty, comfort and impeccable cleanliness. Spacious and adorned with modern, stylish décor, many rooms include private balconies with hammocks and lounge furniture, adding to the luxurious feel. The overall cleanliness extends beyond rooms to the entire property, including well-maintained gardens and pool areas, contributing to a fresh and pleasant ambiance.
The staff at Tierra del Mar is frequently commended for their friendliness, helpfulness and attentiveness. The team, including notable members like Christian and Ricardo, goes out of their way to ensure guests' comfort and satisfaction. Their dedication to service, coupled with the hotel's clean and well-kept facilities, creates a welcoming atmosphere.
While the hotel has received mixed feedback on its WiFi with some guests experiencing unreliability, the staff's proactive approach and effective communication through WhatsApp receive positive remarks. Enhancements to WiFi reliability could further improve the guest experience.
The pool at Tierra del Mar is another highlight, praised for its cleanliness, beauty and the serene, inviting atmosphere it provides. The surrounding garden adds to the peaceful environment, making it a cherished spot for relaxation.
Guests also appreciate the hotel's proximity to the beach, just steps away, enhancing their stay with convenient access to beach clubs and coastal adventures. The opportunity to enjoy breakfast with a stunning beach view is a noteworthy feature.
The beds, both in the rooms and by the pool, are frequently described as large and incredibly comfortable, contributing to a restful and luxurious stay.
The adults-only policy adds to the hotel's tranquil and relaxing environment, making it a perfect escape for guests seeking a peaceful retreat. The serene ambiance is further complemented by the beautifully maintained outdoor pool area, providing a perfect spot to unwind.
Tierra del Mar Hotel's romantic setting is also ideal for honeymooners with special efforts made to enhance the experience. Overall, it stands out as a chic, comfortable and well-located boutique hotel, offering a memorable stay on Isla Holbox. The combination of excellent amenities, dedicated staff and beautiful surroundings makes it a top choice for adults seeking a relaxing and enjoyable getaway.
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Top Rated
3 Star
Beach
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Top Rated
3 Star
Honeymoon
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Top Rated
3 Star
Dog Friendly
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Summary of reviews
Hotel Casa el Moro in Puerto Morelos is consistently praised by guests for its exceptional location, welcoming atmosphere and attentive staff. The hotel's prime position, just minutes from the beach and within walking distance of local restaurants, shops and bars, offers guests unparalleled convenience for both leisure and exploration. Visitors particularly appreciate the hotel's proximity to essential spots, making it an ideal choice for those wanting a central base in Puerto Morelos.
The complimentary breakfast at Hotel Casa el Moro is widely lauded for its quality, variety and generous portions. Guests enjoy the excellent selection of fresh fruit, hearty buffets and special treats such as French toast croissant with berries and fresh cream, all contributing to a substantial and satisfying breakfast experience.
The rooms at Hotel Casa el Moro are noted for their spaciousness, cleanliness and homey atmosphere with amenities such as filtered water and kitchen corners enhancing the comfort level. While some furnishings may appear dated, the overall comfort and cleanliness of the rooms are consistently highlighted. The friendly and helpful staff further enhance the guest experience, ensuring a pleasant stay from check-in to check-out.
However, there are mixed reviews regarding the Wi-Fi quality, pool cleanliness and bedding comfort. While many guests find the Wi-Fi reliable and the pool refreshing, others mention spotty internet connections and occasional hygiene concerns with the pool. Additionally, while most guests are satisfied with the bed comfort, some have noted that the mattresses could benefit from updates.
Family travelers find Hotel Casa el Moro particularly appealing due to its comfortable and spacious accommodations, budget-friendly rates and convenient location with access to dining and supermarkets. The hotel's atmosphere and responsive service make it a favorite among families with many expressing a desire to return.
Overall, Hotel Casa el Moro offers a charming and convenient stay, combining cleanliness, affordability and excellent service, making it a recommended option for travelers visiting Puerto Morelos. Guests appreciate the cozy and pleasant environment, despite minor areas for improvement and find the hotel to be a good value for money, particularly within its three-star category.
The complimentary breakfast at Hotel Casa el Moro is widely lauded for its quality, variety and generous portions. Guests enjoy the excellent selection of fresh fruit, hearty buffets and special treats such as French toast croissant with berries and fresh cream, all contributing to a substantial and satisfying breakfast experience.
The rooms at Hotel Casa el Moro are noted for their spaciousness, cleanliness and homey atmosphere with amenities such as filtered water and kitchen corners enhancing the comfort level. While some furnishings may appear dated, the overall comfort and cleanliness of the rooms are consistently highlighted. The friendly and helpful staff further enhance the guest experience, ensuring a pleasant stay from check-in to check-out.
However, there are mixed reviews regarding the Wi-Fi quality, pool cleanliness and bedding comfort. While many guests find the Wi-Fi reliable and the pool refreshing, others mention spotty internet connections and occasional hygiene concerns with the pool. Additionally, while most guests are satisfied with the bed comfort, some have noted that the mattresses could benefit from updates.
Family travelers find Hotel Casa el Moro particularly appealing due to its comfortable and spacious accommodations, budget-friendly rates and convenient location with access to dining and supermarkets. The hotel's atmosphere and responsive service make it a favorite among families with many expressing a desire to return.
Overall, Hotel Casa el Moro offers a charming and convenient stay, combining cleanliness, affordability and excellent service, making it a recommended option for travelers visiting Puerto Morelos. Guests appreciate the cozy and pleasant environment, despite minor areas for improvement and find the hotel to be a good value for money, particularly within its three-star category.
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3 Star
Top Rated
Family
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Categories
Top Rated
3 Star
Pool
Outdoor Pool
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Top Rated
3 Star
Beachfront
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Summary of reviews
Hotel Sun Ha Bacalar receives glowing reviews for its prime location and overall hospitality, making it an appealing destination for travelers visiting Bacalar. The hotel's proximity to the stunning Bacalar Lagoon is a significant draw, allowing guests effortless access to its beautiful waters right from the doorstep. The central location also places guests within walking distance of Bacalar’s city center and local dining options, which is highly appreciated by visitors.
Guests commend the friendly and helpful staff, who are considered a standout aspect of the hotel experience. Staff members are often described as warm and welcoming, contributing significantly to a pleasant and memorable stay. The clean and well-maintained rooms with comfortable beds also enhance the visitor experience, with many guests highlighting the spacious, modern decor and effective air conditioning for a relaxing stay.
The breakfast offerings, though praised for being delicious and fresh, could benefit from more variety and increased portions, according to some guests. Despite this, the breakfast service is generally seen as positive, thanks in part to the courteous and helpful staff.
The hotel's infrastructure, including its inviting pool area and rooftop terrace, attracts guests seeking leisure and scenic views. The pool and terrace offer a tranquil escape, allowing visitors to unwind with picturesque views of the lagoon. Some areas of improvement include intermittent Wi-Fi connectivity, maintenance issues in some older rooms, and the need for enhanced cleanliness in specific public areas and the pool. Parking availability is considered a valuable amenity, offering guests both convenience and security during their stay.
Overall, Hotel Sun Ha Bacalar is recognized for offering good value for money, making it an attractive choice for travelers who appreciate a balance of comfort, convenience, and friendly service in a beautiful setting. While some expect further improvements and updates, the hotel's strategic location and pleasant atmosphere continue to make it a favored choice for both short and extended visits to Bacalar.
Guests commend the friendly and helpful staff, who are considered a standout aspect of the hotel experience. Staff members are often described as warm and welcoming, contributing significantly to a pleasant and memorable stay. The clean and well-maintained rooms with comfortable beds also enhance the visitor experience, with many guests highlighting the spacious, modern decor and effective air conditioning for a relaxing stay.
The breakfast offerings, though praised for being delicious and fresh, could benefit from more variety and increased portions, according to some guests. Despite this, the breakfast service is generally seen as positive, thanks in part to the courteous and helpful staff.
The hotel's infrastructure, including its inviting pool area and rooftop terrace, attracts guests seeking leisure and scenic views. The pool and terrace offer a tranquil escape, allowing visitors to unwind with picturesque views of the lagoon. Some areas of improvement include intermittent Wi-Fi connectivity, maintenance issues in some older rooms, and the need for enhanced cleanliness in specific public areas and the pool. Parking availability is considered a valuable amenity, offering guests both convenience and security during their stay.
Overall, Hotel Sun Ha Bacalar is recognized for offering good value for money, making it an attractive choice for travelers who appreciate a balance of comfort, convenience, and friendly service in a beautiful setting. While some expect further improvements and updates, the hotel's strategic location and pleasant atmosphere continue to make it a favored choice for both short and extended visits to Bacalar.
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3 Star
Top Rated
Family
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Summary of reviews
Casa Mango provides an idyllic retreat nestled in the lush tropical forest of the Riviera Maya, offering tranquility and adventure for travelers seeking a unique experience. Situated between Tulum and Coba, Casa Mango allows easy access to local attractions such as Punta Laguna, Coba, and beautiful cenotes, making it ideal for exploration. Nestled about 100 meters from the village of Macario Gomez, guests enjoy a peaceful and private setting away from the hustle and bustle of Tulum. While the location may pose minor challenges in accessibility and lacks in-room Wi-Fi, the serene atmosphere and proximity to local conveniences offer a welcoming base for adventure enthusiasts.
The exceptional dining experience at Casa Mango is a highlight, with a breakfast spread that consistently impresses guests through generous portions of continental delights, featuring homemade jams and freshly brewed coffee that receive rave reviews. The Italian dinner offerings, particularly the homemade gnocchi, are celebrated for their superb quality, with chefs Julio and Adone ensuring tasty meals that delight guests. Despite some noting the costs, the exquisite meals coupled with attentive service make dining a memorable part of the visit.
Accommodations at Casa Mango embody rustic charm and modern comforts, set amidst the surrounding jungle. The traditional bungalows with terraces blend seamlessly into the forest, providing a unique experience akin to a treehouse stay. Rooms are spacious, well-decorated, and well-maintained, featuring essentials like mosquito nets and clean bedding. Guests frequently commend the exceptional service delivered by the host Adone, who, along with the staff, ensures a pleasant stay. Although simple, the accommodations offer a remarkable quality-price ratio, making Casa Mango a serene retreat that balances comfort and immersion in nature.
Guests consistently praise the property for its cleanliness, well-maintained rooms, and tasteful design, contributing to a comfortable stay even though minor issues like lukewarm showers and occasional mosquito net holes are noted. The friendly and attentive staff, led by notable figures like Adone, Carmen, and Clarissa, receive high commendations for their genuine hospitality, adding a personal touch to the retreat's welcoming atmosphere.
While free Wi-Fi is available in the restaurant area, posing connectivity challenges in rooms, the functional service in the designated area allows guests to plan their adventures effectively. The exceptionally comfortable beds further enhance the restful experience, with additional blankets available for extra comfort, although some minor complaints about musty mosquito nets were noted. Overall, Casa Mango stands out as a peaceful haven for those looking to reconnect with nature while enjoying excellent dining and warm hospitality.
The exceptional dining experience at Casa Mango is a highlight, with a breakfast spread that consistently impresses guests through generous portions of continental delights, featuring homemade jams and freshly brewed coffee that receive rave reviews. The Italian dinner offerings, particularly the homemade gnocchi, are celebrated for their superb quality, with chefs Julio and Adone ensuring tasty meals that delight guests. Despite some noting the costs, the exquisite meals coupled with attentive service make dining a memorable part of the visit.
Accommodations at Casa Mango embody rustic charm and modern comforts, set amidst the surrounding jungle. The traditional bungalows with terraces blend seamlessly into the forest, providing a unique experience akin to a treehouse stay. Rooms are spacious, well-decorated, and well-maintained, featuring essentials like mosquito nets and clean bedding. Guests frequently commend the exceptional service delivered by the host Adone, who, along with the staff, ensures a pleasant stay. Although simple, the accommodations offer a remarkable quality-price ratio, making Casa Mango a serene retreat that balances comfort and immersion in nature.
Guests consistently praise the property for its cleanliness, well-maintained rooms, and tasteful design, contributing to a comfortable stay even though minor issues like lukewarm showers and occasional mosquito net holes are noted. The friendly and attentive staff, led by notable figures like Adone, Carmen, and Clarissa, receive high commendations for their genuine hospitality, adding a personal touch to the retreat's welcoming atmosphere.
While free Wi-Fi is available in the restaurant area, posing connectivity challenges in rooms, the functional service in the designated area allows guests to plan their adventures effectively. The exceptionally comfortable beds further enhance the restful experience, with additional blankets available for extra comfort, although some minor complaints about musty mosquito nets were noted. Overall, Casa Mango stands out as a peaceful haven for those looking to reconnect with nature while enjoying excellent dining and warm hospitality.
Categories
Top Rated
3 Star
Dog Friendly
Dogs Stay Free
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Info
Summary of reviews
Hotel Maria Maria in Bacalar is consistently praised for its prime location, situated just minutes away from the lagoon and city center, offering guests convenient access to top attractions. Its quiet yet central setting provides easy access to dining, shopping and natural beauty, making it an ideal spot for both relaxation and exploration.
The breakfast at Hotel Maria Maria is a standout feature, often described as varied, delicious and abundant. Guests appreciate the inclusion of homemade jams, fresh fruits, regional dishes and vegan options, all served by friendly and attentive staff in a garden setting. This hearty and flavorful breakfast experience ensures a positive start to the day.
The rooms at the hotel receive high marks for their spaciousness, cleanliness and modern design. Equipped with amenities like air conditioning, fans, refrigerators and kettles, the rooms cater well to both families and individual travelers. Features such as king-size beds, bright décor, wooden details and large balconies with views enhance the comfort and appeal of the accommodations.
Cleanliness is a top priority at Hotel Maria Maria with guests frequently mentioning the impeccably maintained rooms and common areas. Daily cleaning services contribute to the hotel's reputation for being spotlessly clean and well-kept, further adding to the comfort of the stay.
The staff at Hotel Maria Maria is lauded for their exceptional hospitality. Guests frequently mention the friendly and helpful demeanor of the team with individuals like Georgina, David and Maria standing out for their remarkable service. The staff's dedication to making guests feel valued and cared for significantly enhances the overall experience.
While the hotel's Wi-Fi receives mixed reviews with some noting areas for improvement, it generally meets basic needs. Guests suggest that connectivity is better outside the rooms, although calls for upgrading the system point to room for enhancement.
'Hotel Maria Maria' is also recognized as a family-friendly establishment, offering spacious rooms that cater to larger groups and a safe, welcoming environment. The comfortable beds, often described as exceptionally cozy and clean, contribute to restful nights, which is highly valued by all guests.
Moreover, the hotel is considered an ideal romantic retreat. Its tranquil surroundings, scenic views from the balconies and quiet ambiance make it perfect for couples seeking a peaceful escape.
Overall, Hotel Maria Maria excels in providing a memorable stay with its excellent location, delightful breakfast, comfortable rooms, impeccable cleanliness and outstanding staff, making it a highly recommended choice for travelers to Bacalar.
The breakfast at Hotel Maria Maria is a standout feature, often described as varied, delicious and abundant. Guests appreciate the inclusion of homemade jams, fresh fruits, regional dishes and vegan options, all served by friendly and attentive staff in a garden setting. This hearty and flavorful breakfast experience ensures a positive start to the day.
The rooms at the hotel receive high marks for their spaciousness, cleanliness and modern design. Equipped with amenities like air conditioning, fans, refrigerators and kettles, the rooms cater well to both families and individual travelers. Features such as king-size beds, bright décor, wooden details and large balconies with views enhance the comfort and appeal of the accommodations.
Cleanliness is a top priority at Hotel Maria Maria with guests frequently mentioning the impeccably maintained rooms and common areas. Daily cleaning services contribute to the hotel's reputation for being spotlessly clean and well-kept, further adding to the comfort of the stay.
The staff at Hotel Maria Maria is lauded for their exceptional hospitality. Guests frequently mention the friendly and helpful demeanor of the team with individuals like Georgina, David and Maria standing out for their remarkable service. The staff's dedication to making guests feel valued and cared for significantly enhances the overall experience.
While the hotel's Wi-Fi receives mixed reviews with some noting areas for improvement, it generally meets basic needs. Guests suggest that connectivity is better outside the rooms, although calls for upgrading the system point to room for enhancement.
'Hotel Maria Maria' is also recognized as a family-friendly establishment, offering spacious rooms that cater to larger groups and a safe, welcoming environment. The comfortable beds, often described as exceptionally cozy and clean, contribute to restful nights, which is highly valued by all guests.
Moreover, the hotel is considered an ideal romantic retreat. Its tranquil surroundings, scenic views from the balconies and quiet ambiance make it perfect for couples seeking a peaceful escape.
Overall, Hotel Maria Maria excels in providing a memorable stay with its excellent location, delightful breakfast, comfortable rooms, impeccable cleanliness and outstanding staff, making it a highly recommended choice for travelers to Bacalar.
Categories
Top Rated
3 Star
Family
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Info
Summary of reviews
Suites Cielo y Mar in Playa del Carmen is highly praised for offering an exceptional blend of serenity and accessibility. Nestled in a tranquil neighborhood, the hotel is just a five-minute walk from beautiful, less crowded beaches like Playa 72 and Playa 88, making it ideal for those looking to escape the hustle of the city's 5th Avenue while remaining close to shops, restaurants and nightlife. The location is also convenient for excursions and road trips, particularly for those with a car with adequate parking facilities.
The hotel's breakfast offerings are valued for their fresh and tasty continental buffet, featuring fruits, yogurt, granola, toast, cheese and coffee. Guests appreciate the inclusivity of breakfast in the room rate with many enjoying the fresh fruit and natural juices, though some note that the selection could benefit from more variety and protein options.
Room accommodations at Suites Cielo y Mar are consistently lauded for their spaciousness, cleanliness and modern furnishings. Many rooms boast private balconies with exceptional sea and green views. Daily room cleaning services contribute to the fresh and inviting atmosphere with well-organized designs enhancing comfort and functionality. The inclusion of amenities such as air conditioning and kitchenettes adds to the overall positive experience.
The level of cleanliness throughout the hotel is impeccable with guests frequently highlighting the spotless rooms and well-maintained common areas. The dedication to hygiene creates a consistently pleasant environment.
The staff at Suites Cielo y Mar are a standout feature, creating a warm and welcoming atmosphere through their friendliness, helpfulness and proficiency in English. Notable mentions of staff members Rosa, Victor and Patricia reflect the exceptional service provided, enhancing the overall guest experience.
The hotel's free wifi is noted for its reliability and speed, accessible throughout the property, including the roof. This feature meets guest needs efficiently with strong internet coverage for streaming and other activities.
The proximity to excellent beaches adds to the hotel's charm with many guests appreciating the short, easy walk to pristine, quiet beaches. The hotel provides beach beds and towels, ensuring a hassle-free beach experience.
Parking facilities are convenient and secure with both private and monitored exterior spaces available, supplemented by affordable bike rental options, providing good access to nearby attractions.
Comfortable beds are a recurring praise point with many guests finding them exceptionally comfortable, clean and conducive to restful sleep. The rooms' spaciousness and quality bedding further enhance the overall stay.
Despite its three-star rating, Suites Cielo y Mar often exceeds guest expectations with high standards of cleanliness, comfort and service, offering excellent value for money.
The adult-only sections of the hotel, including a serene pool area, contribute to a peaceful, high-quality stay, appealing to singles and couples who seek restful environments away from party crowds.
Accessibility features, including an elevator and wheelchair access, are well-appreciated, making the hotel friendly and convenient for guests with disabilities. The proximity to the beach further enhances its appeal, despite being slightly removed from the city center.
Ideal for honeymooners, Suites Cielo y Mar offers special honeymoon packages and romantic room arrangements, making it perfect for couples seeking an intimate and tranquil retreat. The secluded rooms and peaceful beach setting add to the allure, ensuring memorable and romantic experiences.
Overall, Suites Cielo y Mar offers a highly satisfying stay marked by its superb location, comfortable and clean accommodations, exceptional staff and excellent value for money.
The hotel's breakfast offerings are valued for their fresh and tasty continental buffet, featuring fruits, yogurt, granola, toast, cheese and coffee. Guests appreciate the inclusivity of breakfast in the room rate with many enjoying the fresh fruit and natural juices, though some note that the selection could benefit from more variety and protein options.
Room accommodations at Suites Cielo y Mar are consistently lauded for their spaciousness, cleanliness and modern furnishings. Many rooms boast private balconies with exceptional sea and green views. Daily room cleaning services contribute to the fresh and inviting atmosphere with well-organized designs enhancing comfort and functionality. The inclusion of amenities such as air conditioning and kitchenettes adds to the overall positive experience.
The level of cleanliness throughout the hotel is impeccable with guests frequently highlighting the spotless rooms and well-maintained common areas. The dedication to hygiene creates a consistently pleasant environment.
The staff at Suites Cielo y Mar are a standout feature, creating a warm and welcoming atmosphere through their friendliness, helpfulness and proficiency in English. Notable mentions of staff members Rosa, Victor and Patricia reflect the exceptional service provided, enhancing the overall guest experience.
The hotel's free wifi is noted for its reliability and speed, accessible throughout the property, including the roof. This feature meets guest needs efficiently with strong internet coverage for streaming and other activities.
The proximity to excellent beaches adds to the hotel's charm with many guests appreciating the short, easy walk to pristine, quiet beaches. The hotel provides beach beds and towels, ensuring a hassle-free beach experience.
Parking facilities are convenient and secure with both private and monitored exterior spaces available, supplemented by affordable bike rental options, providing good access to nearby attractions.
Comfortable beds are a recurring praise point with many guests finding them exceptionally comfortable, clean and conducive to restful sleep. The rooms' spaciousness and quality bedding further enhance the overall stay.
Despite its three-star rating, Suites Cielo y Mar often exceeds guest expectations with high standards of cleanliness, comfort and service, offering excellent value for money.
The adult-only sections of the hotel, including a serene pool area, contribute to a peaceful, high-quality stay, appealing to singles and couples who seek restful environments away from party crowds.
Accessibility features, including an elevator and wheelchair access, are well-appreciated, making the hotel friendly and convenient for guests with disabilities. The proximity to the beach further enhances its appeal, despite being slightly removed from the city center.
Ideal for honeymooners, Suites Cielo y Mar offers special honeymoon packages and romantic room arrangements, making it perfect for couples seeking an intimate and tranquil retreat. The secluded rooms and peaceful beach setting add to the allure, ensuring memorable and romantic experiences.
Overall, Suites Cielo y Mar offers a highly satisfying stay marked by its superb location, comfortable and clean accommodations, exceptional staff and excellent value for money.
Categories
3 Star
Top Rated
Beach
$
Info
Summary of reviews
Hotel Bonampak, situated in the heart of Cancun, receives widespread praise for its commendable location, providing easy access to shopping centers like Plaza Las Américas and proximity to the ADO bus terminal. Guests highlight its convenience with nearby supermarkets and readily available taxis. Despite its central location, the hotel offers a tranquil retreat away from the crowded hotel zone, yet remains within easy reach of the beach and key attractions.
Visitors consistently commend the hotel for its overall cleanliness with spacious and spotless rooms being a common point of appreciation. The daily cleaning service ensures that high standards are maintained throughout the stay. The rooms, often described as large and comfortable, come equipped with comfortable beds and good air conditioning. Cleanliness extends to the hotel’s facilities, including a large and well-maintained pool area, which is particularly appreciated by families and those looking for a relaxing environment.
The exceptional service provided by the friendly and helpful staff further enhances the guest experience. The reception team is frequently noted for their warm welcome and efficiency. Staff members are seen as attentive and responsive, always willing to assist with various needs, making guests feel valued and well-taken care of.
Hotel Bonampak also offers the convenience of several parking options with secure facilities, adding to the overall appeal for those traveling by car. The comfortable and delightful beds receive numerous compliments, contributing to restful nights for guests.
Despite the positive reviews in many areas, the breakfast offerings at Hotel Bonampak are a notable point of contention. Guests often describe the breakfast as limited and unvaried, feeling it lacks sufficient options. The small breakfast area and the use of plastic cups and plates detract from the overall experience, suggesting a need for improvement.
Overall, Hotel Bonampak is recognized for its excellent location, superb cleanliness, comfortable rooms, friendly staff and a pleasant pool area, making it a highly recommended choice for travelers seeking a good value stay in Cancun.
Visitors consistently commend the hotel for its overall cleanliness with spacious and spotless rooms being a common point of appreciation. The daily cleaning service ensures that high standards are maintained throughout the stay. The rooms, often described as large and comfortable, come equipped with comfortable beds and good air conditioning. Cleanliness extends to the hotel’s facilities, including a large and well-maintained pool area, which is particularly appreciated by families and those looking for a relaxing environment.
The exceptional service provided by the friendly and helpful staff further enhances the guest experience. The reception team is frequently noted for their warm welcome and efficiency. Staff members are seen as attentive and responsive, always willing to assist with various needs, making guests feel valued and well-taken care of.
Hotel Bonampak also offers the convenience of several parking options with secure facilities, adding to the overall appeal for those traveling by car. The comfortable and delightful beds receive numerous compliments, contributing to restful nights for guests.
Despite the positive reviews in many areas, the breakfast offerings at Hotel Bonampak are a notable point of contention. Guests often describe the breakfast as limited and unvaried, feeling it lacks sufficient options. The small breakfast area and the use of plastic cups and plates detract from the overall experience, suggesting a need for improvement.
Overall, Hotel Bonampak is recognized for its excellent location, superb cleanliness, comfortable rooms, friendly staff and a pleasant pool area, making it a highly recommended choice for travelers seeking a good value stay in Cancun.
Categories
3 Star
Top Rated
Pool
Outdoor Pool
$
Info
Summary of reviews
Villas Hotel in Chiquila proves to be a favored choice for travelers heading to Holbox Island, notably for its prime location within walking proximity to the ferry. This appealing aspect simplifies travel logistics while offering a serene retreat with easy access to town. Guests consistently praise the hotel for its clean rooms, well-maintained facilities and the pleasant central pool.
Though breakfast reviews are mixed, there’s commendable appreciation for the availability of fresh morning coffee, which many find delightful. Some guests enjoy unexpected offerings of basic breakfast items, including toast, jam and cookies. However, a more consistent and varied breakfast service could further enhance guest satisfaction.
The hotel's accommodations stand out for their impeccable cleanliness and comfort. The rooms and bungalows exude charm, are well-equipped and deliver a high standard of hygiene. Guests value the spaciousness, comfortable beds and relaxing patios or terraces available in some rooms. Despite occasional remarks about room size or specific features, the overall feedback is overwhelmingly positive regarding the elegance and practicality of the accommodations.
Cleanliness is one of the hotel's defining strengths with many guests praising the spotless rooms, communal areas and the inviting pool. The friendly and professional staff significantly bolster the guest experience, known for their hospitality, readiness to assist and helpful local tips, contributing to a welcoming atmosphere.
Wi-Fi, however, appears to be a notable weak point with many guests reporting unreliable or non-existent connections in their rooms or cabins, limiting access to the reception area. This remains an area for potential improvement.
The pool adds a major draw with its tranquil and aesthetically pleasing setting perfect for relaxation. Guests enjoy its consistently pleasant water temperature and the charming surrounding bungalows. On-site parking also receives high praise, especially for those visiting Holbox with secure and complimentary extended parking options.
Families find Villas Hotel exceptionally accommodating, thanks to the warm hospitality, air-conditioned rooms and convenient parking arrangements. The hotel atmosphere is family-friendly, making it a reliable choice for those traveling with children.
The comfort of the beds is frequently highlighted with guests often finding them very comfortable and conducive to a good night’s rest despite occasional remarks about firmness or plastic covers.
In summary, Villas Hotel stands out as a comfortable, clean and conveniently located option for travelers heading to Holbox, offering excellent value for money, particularly for short stays. Its friendly staff, charming accommodations and practical amenities like free parking contribute to a highly recommended experience.
Though breakfast reviews are mixed, there’s commendable appreciation for the availability of fresh morning coffee, which many find delightful. Some guests enjoy unexpected offerings of basic breakfast items, including toast, jam and cookies. However, a more consistent and varied breakfast service could further enhance guest satisfaction.
The hotel's accommodations stand out for their impeccable cleanliness and comfort. The rooms and bungalows exude charm, are well-equipped and deliver a high standard of hygiene. Guests value the spaciousness, comfortable beds and relaxing patios or terraces available in some rooms. Despite occasional remarks about room size or specific features, the overall feedback is overwhelmingly positive regarding the elegance and practicality of the accommodations.
Cleanliness is one of the hotel's defining strengths with many guests praising the spotless rooms, communal areas and the inviting pool. The friendly and professional staff significantly bolster the guest experience, known for their hospitality, readiness to assist and helpful local tips, contributing to a welcoming atmosphere.
Wi-Fi, however, appears to be a notable weak point with many guests reporting unreliable or non-existent connections in their rooms or cabins, limiting access to the reception area. This remains an area for potential improvement.
The pool adds a major draw with its tranquil and aesthetically pleasing setting perfect for relaxation. Guests enjoy its consistently pleasant water temperature and the charming surrounding bungalows. On-site parking also receives high praise, especially for those visiting Holbox with secure and complimentary extended parking options.
Families find Villas Hotel exceptionally accommodating, thanks to the warm hospitality, air-conditioned rooms and convenient parking arrangements. The hotel atmosphere is family-friendly, making it a reliable choice for those traveling with children.
The comfort of the beds is frequently highlighted with guests often finding them very comfortable and conducive to a good night’s rest despite occasional remarks about firmness or plastic covers.
In summary, Villas Hotel stands out as a comfortable, clean and conveniently located option for travelers heading to Holbox, offering excellent value for money, particularly for short stays. Its friendly staff, charming accommodations and practical amenities like free parking contribute to a highly recommended experience.
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3 Star
Top Rated
Family
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Top Rated
3 Star
Health & Safety
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Summary of reviews
Suites Corazon in Playa del Carmen consistently earns high praise for its central yet tranquil location. Guests appreciate its proximity to the bustling 5th Avenue, beaches, shops, restaurants and ADO bus stations, ensuring convenience without sacrificing peace and quiet. The hotel offers large, clean and well-appointed rooms, many with kitchenettes and balconies, accommodating longer stays comfortably. Visitors highlight the spacious bathrooms, comfortable beds and efficient air conditioning, contributing to restful experiences. The housekeeping staff ensures immaculate cleanliness, maintaining the property beautifully.
The hotel staff is exceptional in offering warm, welcoming and professional service. Guests often commend individuals like Gisel, Gerardo and Norma for their outstanding hospitality. From check-in to check-out, staff members go above and beyond to ensure a pleasant stay, making the environment both supportive and inviting.
While Wi-Fi reviews are mixed, many guests find it reliable and fast, especially in common areas, although some experience issues with connectivity in certain rooms. The rooftop pool, described as intimate and clean, provides a cozy relaxation spot despite its small size and occasional maintenance issues. The pool area adds to the hotel’s charm, offering a pleasant retreat with sun beds and lounge chairs.
Proximity to the beach is another key attraction with guests appreciating the short walk to the shore and additional beach amenities like towels. The lively yet calm surrounding area boosts the appeal for beach-goers and nightlife enthusiasts alike. The location allows easy access to Playa del Carmen's main attractions while offering a peaceful night's rest.
Overall, Suites Corazon delivers significant value for a three-star hotel, offering clean, spacious rooms, notable hospitality and a prime location. It stands out for presenting an overall comfortable, convenient and welcoming stay in Playa del Carmen.
The hotel staff is exceptional in offering warm, welcoming and professional service. Guests often commend individuals like Gisel, Gerardo and Norma for their outstanding hospitality. From check-in to check-out, staff members go above and beyond to ensure a pleasant stay, making the environment both supportive and inviting.
While Wi-Fi reviews are mixed, many guests find it reliable and fast, especially in common areas, although some experience issues with connectivity in certain rooms. The rooftop pool, described as intimate and clean, provides a cozy relaxation spot despite its small size and occasional maintenance issues. The pool area adds to the hotel’s charm, offering a pleasant retreat with sun beds and lounge chairs.
Proximity to the beach is another key attraction with guests appreciating the short walk to the shore and additional beach amenities like towels. The lively yet calm surrounding area boosts the appeal for beach-goers and nightlife enthusiasts alike. The location allows easy access to Playa del Carmen's main attractions while offering a peaceful night's rest.
Overall, Suites Corazon delivers significant value for a three-star hotel, offering clean, spacious rooms, notable hospitality and a prime location. It stands out for presenting an overall comfortable, convenient and welcoming stay in Playa del Carmen.
Categories
3 Star
Top Rated
Beach
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