Hotel Esencia is perfectly located between Tulum and Playa del Carmen, Mexico, and was initially constructed as the private residence of an Italian Duchess, due to its location on one of the most beautiful beaches of the Mayan Riviera. Today, having been turned into a charming 5-star hotel, it offers elegant and absolutely relaxing accommodation to all its guests. A favourite destination among honeymooners, this stunning beachfront hotel is bound to make every guest's stay as memorable and comfortable as possible.
Mi Amor by La Zebra, an SLH Hotel is an exceptional five-star hotel that provides a cozy and romantic atmosphere perfect for couples on a getaway. It boasts a beautiful location with stunning sea views, away from the crowd and walking distance to the Tulum ruins and restaurants. The hotel's restaurant offers delicious food with breakfast and dinner receiving positive reviews. The rooms are spacious, stylish, clean and top-notch with personal hot tubs and pools adding to the comfort and intimacy of each space. The hotel prides itself on its cleanliness and the friendly staff goes above and beyond to provide excellent service, making guests feel at home. The outdoor pool is a highlight with stunning jungle views and private cabanas, creating an enjoyable atmosphere for sunbathing and lounging. Though the hotel does not have direct beach access, guests have options for accessing the nearby beach. Overall, Mi Amor by La Zebra, an SLH Hotel is a lovely and romantic hotel, ideal for couples seeking a relaxing and intimate experience amidst beautiful sea views and lush nature.
Exe El Pueblito on Isla Holbox is highly regarded for its exceptional location, placing guests right in the heart of the island's action. Situated on the main street, it offers easy access to beaches, ferries, restaurants, bars and shops, allowing visitors to explore everything on foot. Despite its central location, the hotel provides a peaceful ambiance with the beach just a short walk away. Guests appreciate the convenience of nearby amenities, including dining options and grocery stores, making it an ideal base for experiencing the local culture and nightlife.
The hotel's accommodations receive high praise for their cleanliness, comfort and charming décor. Rooms are spacious, beautifully decorated and often include features like balconies and hammocks. Daily cleaning and attention to detail ensure a comfortable and inviting atmosphere. The property includes a delightful pool and garden area that enhances the serene retreat vibe amidst Holbox's vibrant environment. Guests also commend the excellent room amenities, despite occasional comments on the absence of mini-fridges and sometimes darker interiors.
The hotel's restaurant is highly praised, offering delicious dining options without the need to leave the premises. Guests enjoy the variety of nearby eateries and convenience shops, making up for the lack of an included breakfast. The breakfast café on the ground floor receives positive remarks, though some find it a bit pricey. Overall, the hotel's culinary proximity contributes to a varied and enjoyable gastronomic experience.
Families find Exe El Pueblito particularly accommodating with spacious rooms suitable for a family of five, a welcoming atmosphere and staff who are kind to children. The hotel provides amenities catering to guests of all ages, making it a great venue for family trips and special events. Its central location, close to both the beach and local attractions, adds to its appeal as a family-friendly destination.
Guests frequently highlight the exceptional cleanliness across the property, thanks to the diligent housekeeping staff. The hotel also features a beautiful and well-maintained swimming pool area, often described as a secluded oasis with lush greenery and comfortable surroundings. The pool serves as a relaxing retreat, contributing significantly to the overall positive guest experience.
The friendly and attentive staff are a standout feature, consistently providing warm receptions and professional service. Guests appreciate the team's helpfulness, from arranging activities to offering local tips. Individual staff members, like Roberto the concierge, receive special mentions for their exceptional service, making guests feel at home.
Despite the overall excellent experience, some areas need improvement. The WiFi service is a significant drawback with many guests finding it weak and unreliable, especially in the rooms. Additionally, the lack of an in-room fridge or tea and coffee making facilities are minor drawbacks mentioned by a few guests.
Overall, Exe El Pueblito offers a beautifully decorated, clean and comfortable stay, capturing the essence of Holbox. Its central location, spacious rooms, serene surroundings and exceptional staff make it a highly recommended choice for visitors, including families and honeymooners. The positives far outweigh the minor drawbacks, ensuring an enjoyable and memorable experience for all guests.
Secrets Akumal Riviera Maya - Adults Only is a beautiful resort located on one of the largest reefs in Mexico, making it a tropical paradise perfect for a relaxing vacation. The beach area is stunning and well-maintained with a turtle sanctuary and marine park close by for exploring. The preferred club ocean view rooms offer breathtaking views of the ocean, making for a quintessential beach getaway. The breakfast is a true delight with fresh and delicious options available. The dining experience has received mixed reviews, but the majority of guests enjoyed the excellent food at the various restaurants. The rooms are spacious, lovely and have comfortable beds, making for a luxurious stay. The cleanliness is excellent throughout the resort with top-notch hospitality and sanitation policies in place. The staff is incredibly friendly, courteous, helpful and professional, going above and beyond to ensure guests have an exceptional stay. The spa is a luxurious and relaxing experience with excellent massages and a tranquil atmosphere. The pools and beach are beautiful and well-cared for with plenty of restaurant and bar options available. The resort is mainly for couples, making it an excellent choice for a romantic trip or a fun stay with adult friends. Overall, Secrets Akumal Riviera Maya - Adults Only is a concept club that's truly worthy of the luxury title, offering an unforgettable vacation in paradise.
The Presidente InterContinental Cozumel Resort & Spa by IHG is a highly recommended hotel for a luxurious and relaxing getaway. The hotel's perfect location with three private beaches, stunning ocean views and easy access to San Miguel, makes it an ideal choice for travelers. The breakfast at Caribbeño offers a huge selection of delicious food with a fabulous atmosphere. The on-site restaurants have mixed reviews, but the food, especially with an ocean view, is highly praised. The rooms are spacious, comfortable and clean with lovely decor and amenities, although some note that the standard rooms require refurbishment. The hotel's cleanliness is highly commended, both inside and outside the hotel with a professional and friendly cleaning staff. The staff are highly praised for their excellent service and 5-star treatment, while the spa is well equipped and highly recommended by guests. The hotel has multiple pools, including a beautiful outdoor pool with comfortable seating and exceptional views. The private beach is stunning and perfect for swimming and snorkeling, while the hotel caters to families with a great kids' club and practical amenities. The hotel is considered to be a five-star oasis and a dreamy escape with everything you'd expect from a high-end resort, making it worth the high cost for a truly deluxe experience.
In general, guests have had a fantastic experience at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive. The pools are particularly noteworthy with swim up rooms providing a luxurious and unique atmosphere. The clear water and adults-only areas contribute to a serene and relaxing environment with lively activities adding to the entertainment. The nearby beaches also provide plenty of options for water play. While some guests have reported mandatory fees for certain pool areas and occasional loud music, these are minor inconveniences in the grand scheme of things. Ultimately, guests commonly recommend Turquoize at Hyatt Ziva Cancun for its excellent pools as a standout feature of their stay.
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive has garnered a favorable reputation among its guests with many praises highlighting its key features and amenities. The hotel’s location is particularly celebrated for its exceptional convenience in Playa del Carmen, situated close to both the beach and vibrant Fifth Avenue, offering easy access to restaurants, shops and nightlife. The rooftop terrace provides stunning views, blending tranquility with accessibility and making it a prime spot for relaxation and exploration without long commutes.
Guests consistently commend the breakfast buffet for its extensive variety and high quality. Fresh omelets, diverse Mexican and continental options, fresh fruit and friendly service contribute to an enjoyable morning meal. While there are suggestions for better buffet labeling and more vegetarian options, the overall feedback remains positive.
Dining experiences vary slightly; the Mexican restaurant stands out for its exceptional culinary quality and the rooftop area is praised for its atmosphere and meals. Despite occasional service hiccups and inconsistent food quality in other restaurants, many guests still find the dining options delicious and generous, particularly appreciating the à la carte options.
Rooms at the hotel receive high marks for their spaciousness, modern design and cleanliness. Guests appreciate the large, comfortable rooms, well-equipped bathrooms and stylish decor. Occasional issues with musty smells or noise do arise, but these are minor compared to the overall positive sentiment.
Cleanliness across the hotel is consistently praised with frequent cleaning and well-maintained facilities, including the pools. The attentive housekeeping staff ensures rooms remain tidy and fresh, enhancing the overall guest experience.
The hotel staff is frequently highlighted for their friendliness, attentiveness and professionalism, contributing significantly to the guest experience. Individual staff members, such as Daniella, Oleg and Freddy, receive special mentions for their exceptional service. Despite occasional variability in service quality, the general sentiment towards the staff is overwhelmingly positive.
Free WiFi at the hotel presents a mixed experience. While strong and fast in certain areas, connectivity issues persist, particularly in rooms and some public areas. Despite these issues, the hotel's luxurious atmosphere and amenities provide a promising stay for those prioritizing comfort over seamless internet connectivity.
The spa facilities are well-regarded for their cleanliness, relaxing atmosphere and professional staff, although additional fees and booking issues are noted. Guests often find the spa experience to be a standout with many praising the quality of massages.
The gym receives mixed reviews with guests appreciating its cleanliness and adequate equipment but noting its small size and limited capacity. Despite these limitations, it fulfills basic workout needs effectively.
The rooftop pool is a favorite feature due to its incredible views, lively atmosphere and friendly staff. While often crowded and occasionally marred by maintenance issues, the overall poolside experience remains positive, enhanced by good food and drinks.
Although the hotel does not have direct beach access, it offers complimentary shuttles to sister properties with private beach areas, which guests appreciate. The short walk to nearby beaches and stunning sea views from the rooftop add to the hotel’s charm, despite occasional seaweed concerns.
In summary, The Reef 28 Hotel & Spa stands out for its prime location, clean and spacious rooms, extensive breakfast options and friendly staff, making it a popular choice for adults seeking a luxurious and convenient getaway in Playa del Carmen.
Alea Tulum is a charming and beautiful hotel located just outside of Tulum, offering a peaceful and calm location perfect for relaxation. The hotel boasts an ideal location on a quiet stretch of white sandy beach with direct access to the ocean. Guests highly recommend hiring a car to drive instead of taking expensive taxis. The hotel staff is great and the beach is beautiful, although swimming can be difficult due to rocks. The hotel's breakfast is amazing and outstanding, while the dinner options are mixed. The rooms are spacious, comfortable and offer breathtaking ocean views with a focus on cleanliness and attention to detail. The staff is friendly, helpful, attentive and professional, making guests feel pampered and cared for. The hotel provides free Wifi and a beautiful pool with direct beach access. While the beach area is a bit rocky, it's still a lovely place to relax and enjoy the scenery. The hotel is family-friendly and perfect for couples seeking a cozy, familial atmosphere. The beds are huge and comfortable, ensuring a great night's sleep. The hotel offers beachfront swim-up suites and rooms with private pools that guests highly recommend. Overall, Alea Tulum is a fantastic and perfectly designed hotel for a dreamy vacation near Tulum and the ruins.
Hotel Tiki Tiki Tulum is a charming and well-maintained boutique hotel located in a quiet and convenient location, away from the hustle and bustle of Tulum. The hotel offers spacious and beautifully decorated rooms with a mid-century design and jungle ambiance. The staff is friendly, accommodating and knowledgeable, making guests feel right at home. The breakfast is delicious and fresh with a good selection of healthy options. The pool area is well-maintained and provides a serene oasis for guests. The hotel offers free parking with 24-hour security and is a great destination for families with small children. The hotel also offers free yoga classes for guests and is conveniently located next to sister property Holistika. Although the wifi can be inconsistent, guests generally found it satisfying with no major complaints. Overall, Hotel Tiki Tiki Tulum is a fabulous four-star boutique hotel that offers excellent value for money and is the best choice for a Tulum city hotel.