7,258,491 hotelsin 60 categories
Top-Rated Hotels Taking Steps Towards Sustainability in Quintana Roo
85 HOTELS IN QUINTANA ROORanking can be influenced by the commissions we receive.
$
+5
Info
Summary of reviews
El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only is a beautiful and relaxing resort located far from the airport but worth the commute. The rocky beach adds to the dynamic atmosphere while the pool in front of each room is spectacular. Guests raved about the food and service in most of the restaurants with a few exceptions. The rooms, especially the swim-up rooms, are stunning with luxurious amenities like plunge pools and hot tubs. The resort is meticulously maintained and clean although some rooms may need updating. The staff is exceptional, providing excellent customer service and making the stay enjoyable. The pool experience is a highlight with excellent cabanas and friendly bartenders although some areas need cleaning. The beachfront location is stunning although some areas are rocky and has seaweed. Overall, guests had an awesome experience at El Dorado Seaside Suites.
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Sustainability Journey
Top Rated
Yoga
From $488
$
+6
Info
Summary of reviews
Summary: Secrets Maroma Beach Riviera Cancun - Adults Only is an exceptional five-star resort with outstanding services, facilities and location that will leave you feeling like you've found paradise on Earth. The beautiful and well-maintained grounds, stunning beach and clean property add to the overall superb experience. The personnel are kind, helpful and respectful, making guests feel at home. While some have mentioned concerns about the restaurants and food, the overall experience makes up for it. If you're looking for an unforgettable getaway, Secrets Maroma Beach Riviera Cancun is highly recommended.
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Sustainability Journey
Top Rated
Luxury
$
+3
Info
Tucked away in the unique ecosystem of Mayakoba, this resort offers no shortage of things to see and do. Unveil the secrets of Mayakoba with a wide range of daily excursions and activities at this private gated resort, enjoy the immediate access to the beach, invigorate your body and mind at the spa and spend the most relaxing and stress-free vacation.
Summary of reviews
Banyan Tree Mayakoba is a top-notch five-star hotel that offers a luxurious and serene getaway, perfect for those in search of relaxation and natural beauty. The property is renowned for its outstanding location and stunning villas with private pools, which provide guests with both privacy and comfort. The breakfast buffet and dinner scene are exceptional, offering a diverse range of culinary options that cater to all taste buds, although some find it to be on the pricey side. The hotel's cleanliness is impeccable and the staff are professional, friendly and attentive to all guest needs. The beach club and well-maintained beach with seaside pools, together with the private villa pools, offer ultimate exclusivity for guests to unwind and relax. While some guests found the Wi-Fi in their rooms and bicycle options to be outdated, the overall experience is deemed fantastic and the service is truly five-star. For those looking for a luxurious and unforgettable holiday in Paradise, Banyan Tree Mayakoba is the ultimate choice.
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Sustainability Journey
Top Rated
Luxury
$
+3
Info
Summary of reviews
Fairmont Mayakoba is a luxurious and exceptional hotel located in the lush forests of Riviera Maya. The hotel offers a complimentary boat ride that provides amazing views and a little trip around the lake of the property that guests must see. The breakfast has received high praise from guests with a comprehensive buffet and plenty of healthy options. The hotel's restaurants have been raved about by guests with high praise for dishes at Las Brisas, Cello at Banyan Tree and Punta Bonita at Rosewood. The rooms are comfortable and well-stocked with daily cleaning services to ensure a comfortable stay. The hotel impresses guests with its impeccable cleanliness and commitment to sanitization. The staff goes above and beyond in terms of being helpful, friendly and professional, providing a super friendly, family-like atmosphere that guests are sure to appreciate. The pool area is sleek and modern and the beach is described as beautiful, wide and miles long with crystal clear sea water. Overall, Fairmont Mayakoba is a top hotel in the world, offering luxury and a fantastic experience for families and couples alike.
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Sustainability Journey
Top Rated
Luxury
$
+4
Info
Summary of reviews
Secrets Akumal Riviera Maya - Adults Only is a beautiful resort located on one of the largest reefs in Mexico, making it a tropical paradise perfect for a relaxing vacation. The beach area is stunning and well-maintained with a turtle sanctuary and marine park close by for exploring. The preferred club ocean view rooms offer breathtaking views of the ocean, making for a quintessential beach getaway. The breakfast is a true delight with fresh and delicious options available. The dining experience has received mixed reviews, but the majority of guests enjoyed the excellent food at the various restaurants. The rooms are spacious, lovely and have comfortable beds, making for a luxurious stay. The cleanliness is excellent throughout the resort with top-notch hospitality and sanitation policies in place. The staff is incredibly friendly, courteous, helpful and professional, going above and beyond to ensure guests have an exceptional stay. The spa is a luxurious and relaxing experience with excellent massages and a tranquil atmosphere. The pools and beach are beautiful and well-cared for with plenty of restaurant and bar options available. The resort is mainly for couples, making it an excellent choice for a romantic trip or a fun stay with adult friends. Overall, Secrets Akumal Riviera Maya - Adults Only is a concept club that's truly worthy of the luxury title, offering an unforgettable vacation in paradise.
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Sustainability Journey
Top Rated
Luxury
$
+4
Info
Featuring 274 luxurious suites and villas, an infinity pool, a spacious spa and located in the beautiful city of Cancun, Nizuc assures you that you will have a one in a lifetime experience in its premises. Only an inch away from the sandy beach, guests are able to fuse the time spent at the hotel with the beautiful azure waters of the ocean while sunbathing.
Summary of reviews
NIZUC Resort & Spa is a luxurious and exclusive hotel located on a private and serene beach, away from the usual Cancun resorts. The hotel features stunning architecture and decor that blend perfectly with the surrounding nature, as well as top-notch facilities, including exceptional pools, a private beach and an exquisite spa. The staff is phenomenal with guests describing them as fabulous, extremely friendly and warm and offering impeccable service and attention to detail. The rooms are gorgeous with comfortable and spacious beds and everything one needs for a luxurious stay and the breakfast buffet is described as excellent and amazing, though pricey. While some guests found the food to be expensive, others appreciated the delicious cuisine with the standout Indochine restaurant receiving high praise. Although the beach may not be ideal for swimming due to seaweed, the resort more than makes up for it with its exceptional pool areas and clear spots for snorkeling in the sea. Overall, NIZUC Resort & Spa provides an indulgent and relaxing vacation experience that is beyond compare, making it a must-visit for anyone seeking an elegant and service-oriented hotel experience.
Categories
Sustainability Journey
Top Rated
Luxury
From $336
$
+2
Info
Summary of reviews
Summary: Secrets The Vine Cancun - All Inclusive Adults Only is an exceptional five-star resort that surpasses guests' expectations time and again. Guests love the attention to detail and luxurious amenities, as well as the stunning beach, incredible food, comfortable rooms and exceptional customer service. From relaxation to adventure, there is something for everyone here. This resort offers superb facilities and services, ensuring that guests will have an amazing stay. Many guests cannot wait to come back to this hotel with some even calling it the best resort of their lives. Overall, Secrets The Vine Cancun - All Inclusive Adults Only is an unforgettable experience that should not be missed.
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Sustainability Journey
Top Rated
Gym
From $550
$
+7
Info
Summary of reviews
Hotel Xcaret Mexico All Parks All Fun Inclusive is a luxurious 5-star resort that offers exceptional facilities and services. The location is perfect, surrounded by nature and with easy access to the parks. The breakfast experience is exceptional with fresh and delicious food from all of the hotel's restaurants. The dinner experience received mixed reviews, but the diverse food options available at all the restaurants were praised. The rooms received mixed reviews with some finding them stunning and well-equipped, while others experienced issues with cleanliness or noise. However, the hotel staff were described as helpful and responsive. The pool area is a definite highlight of the resort with many pools and beautiful natural touches. The hotel is family-friendly with plenty of activities for families with young children. Despite the lack of an ocean beach suitable for swimming, the stunning views and access to several artificial beaches make up for it. Overall, Hotel Xcaret Mexico All Parks All Fun Inclusive is a superb, exceptional and perfect place to vacation with guests describing it as the best hotel they've ever stayed at.
Categories
Sustainability Journey
Top Rated
Luxury
$
+6
Info
Summary of reviews
The Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort is highly regarded for its prime location nestled in the bustling heart of Playa del Carmen. Its proximity to the popular 5th Avenue, filled with shops, bars and restaurants, along with easy access to local attractions, offers guests the best of urban vibrancy and beachfront tranquility. The property itself is beautifully maintained, featuring clean rooms, scenic views and a pleasant overall ambiance.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway.
Categories
Sustainability Journey
Top Rated
Golf
From $345
$
+8
Info
Categories
Sustainability Journey
Top Rated
Luxury
$
+11
Info
Summary of reviews
Nestled along a stunning beach between Tulum and Playa del Carmen, Catalonia Royal Tulum Beach & Spa Resort boasts an exceptional location that harmonizes tranquility with easy access to vibrant local attractions. The resort is set amidst lush mangrove vegetation, featuring individual pavilions discreetly hidden in the jungle, creating a serene retreat that integrates beautifully with its natural surroundings. Pristine white sands and turquoise waters offer an idyllic seaside experience, maintaining their appeal even during high sargasso season due to meticulous maintenance.
Guests enjoy a delightful breakfast experience with a diverse buffet selection, served with hospitality that enhances the dining experience. The resort's à la carte dining options are praised for taste and variety, with standout venues like BLoved offering excellent food and service. Although some dining areas could benefit from slight improvements, the overall culinary experience is applauded.
Rooms are spacious, clean, and comfortable, providing a restful stay amidst elegant decor that enhances the tranquil ambiance. While some rooms require refurbishing, renovated accommodations offer modern amenities and impeccable cleanliness. The entire resort gleams with exceptional cleanliness, complemented by friendly and attentive staff whose warmth significantly enhances the stay.
The pool area stands out as a serene escape, featuring a swim-up bar and diverse lounging options. Guests praise its inviting ambiance and engaging activities. The superb beachfront is consistently described as breathtaking, with clean sands and phenomenal views contributing to the resort's status as a serene retreat.
Comfort is a hallmark of the resort's bedding, with beds frequently praised for their spaciousness and quality. Despite minor variations in mattress firmness preferences, the overall comfort is highly regarded. The resort offers a good value all-inclusive experience, combining peaceful surroundings, wonderful dining options, a well-maintained property, and outstanding service into an attractive option for adults seeking a relaxing and enchanting getaway.
Guests enjoy a delightful breakfast experience with a diverse buffet selection, served with hospitality that enhances the dining experience. The resort's à la carte dining options are praised for taste and variety, with standout venues like BLoved offering excellent food and service. Although some dining areas could benefit from slight improvements, the overall culinary experience is applauded.
Rooms are spacious, clean, and comfortable, providing a restful stay amidst elegant decor that enhances the tranquil ambiance. While some rooms require refurbishing, renovated accommodations offer modern amenities and impeccable cleanliness. The entire resort gleams with exceptional cleanliness, complemented by friendly and attentive staff whose warmth significantly enhances the stay.
The pool area stands out as a serene escape, featuring a swim-up bar and diverse lounging options. Guests praise its inviting ambiance and engaging activities. The superb beachfront is consistently described as breathtaking, with clean sands and phenomenal views contributing to the resort's status as a serene retreat.
Comfort is a hallmark of the resort's bedding, with beds frequently praised for their spaciousness and quality. Despite minor variations in mattress firmness preferences, the overall comfort is highly regarded. The resort offers a good value all-inclusive experience, combining peaceful surroundings, wonderful dining options, a well-maintained property, and outstanding service into an attractive option for adults seeking a relaxing and enchanting getaway.
Categories
Sustainability Journey
Top Rated
Beach
$
+6
Info
Summary of reviews
The Fives Downtown Hotel & Residences, Curio Collection by Hilton, garners high praise for its exceptional offerings and strategic location in the heart of Playa del Carmen. Guests consistently highlight its proximity to the lively Fifth Avenue, stunning beaches, and key transportation hubs, making it an ideal base for both exploration and relaxation. The hotel's position allows for easy access to a variety of dining, shopping, and entertainment options while maintaining a tranquil ambiance conducive to restful evenings.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
Categories
Sustainability Journey
Top Rated
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
From $313
$
+8
Info
Categories
Sustainability Journey
Top Rated
Luxury
From $146
$
+11
Info
Categories
Sustainability Journey
Top Rated
Golf
$
+3
Info
Categories
Sustainability Journey
Top Rated
Luxury
$
+3
Info
Summary of reviews
Sueños Tulum is a stunning hotel located on a private and beautiful beach, offering guests a tranquil and secluded atmosphere away from the noise and party vibe of Tulum. The hotel strikes an impressive balance between showcasing Mexico's ancient history in a modern and comfortable way. Guests universally praise the hotel's location and are beyond impressed with the spectacular views. The breakfast is phenomenal with numerous positive comments on the taste, freshness and variety of the food. Sueños Tulum offers great options for a stay in Tulum with rooms that are simple and clean but top-notch and in good condition. The hotel has a reputation for exceptional cleanliness, which adds to the relaxing atmosphere of the hotel. The staff is amazing, cordial, flexible and attentive, going above and beyond to ensure guests have a comfortable and enjoyable stay. The lovely outdoor pool is described as nice and calming, making it the perfect place to unwind after a busy day of sightseeing. The private beachfront is amazing, offering a beautiful, restful and private location for guests to enjoy. Overall, Sueños Tulum is a great little hotel on a beautiful beach with a quiet chill vibe.
Categories
Sustainability Journey
Top Rated
Family
$
+5
Info
Summary of reviews
Villa Morena Boutique Hotel Ecoliving provides an extraordinary retreat set amidst the lush greenery of the jungle near Akumal, offering a serene escape for those seeking peace and quiet away from the bustling tourist areas of Tulum and Playa del Carmen. The hotel's beautifully maintained surroundings feature exotic gardens and a welcoming pool, combined with charming bungalows that ensure a comfortable and aesthetically pleasing stay. The immersive natural environment harmoniously aligns with a commitment to ecological values, leaving guests with a lasting impression. The staff, including attentive owners like Vanessa and Manuel, receive consistent praise for their warmth and hospitality, enhancing the overall experience and making guests feel truly at home.
The dining options are a highlight, with breakfasts lauded for their variety, quality, and fresh ingredients, often considered among the best in Mexico. Dinners delight guests with a fusion of homemade Italian and Mexican cuisine, focusing on authenticity and remarkable flavors. The spacious and spotlessly clean rooms, equipped with large, comfortable beds and thoughtful amenities like mosquito nets, contribute to a restful and luxurious experience.
Privacy considerations aside, the accommodations offer unique charm and serene jungle views, bolstered by the hotel's dedication to cleanliness. The pool area is a standout feature, offering the feel of a natural cenote and a tranquil space for relaxation. Families find Villa Morena to be a welcoming haven, with child-friendly offerings and a warm, family-oriented atmosphere that appeals to those traveling with children. Overall, Villa Morena Boutique Hotel Ecoliving provides a memorable retreat, striking a perfect balance between seclusion and accessibility in its eco-friendly setting.
The dining options are a highlight, with breakfasts lauded for their variety, quality, and fresh ingredients, often considered among the best in Mexico. Dinners delight guests with a fusion of homemade Italian and Mexican cuisine, focusing on authenticity and remarkable flavors. The spacious and spotlessly clean rooms, equipped with large, comfortable beds and thoughtful amenities like mosquito nets, contribute to a restful and luxurious experience.
Privacy considerations aside, the accommodations offer unique charm and serene jungle views, bolstered by the hotel's dedication to cleanliness. The pool area is a standout feature, offering the feel of a natural cenote and a tranquil space for relaxation. Families find Villa Morena to be a welcoming haven, with child-friendly offerings and a warm, family-oriented atmosphere that appeals to those traveling with children. Overall, Villa Morena Boutique Hotel Ecoliving provides a memorable retreat, striking a perfect balance between seclusion and accessibility in its eco-friendly setting.
Categories
Sustainability Journey
Top Rated
Family
$
+3
Info
Summary of reviews
Caribo Cozumel emerges as a favored destination for travelers seeking a blend of comfort, convenience, and local charm. Guests often praise its strategic location in a lively neighborhood, providing easy access to essentials like banks, supermarkets, and local eateries. Despite being slightly tucked away from bustling tourist areas, the hotel maintains a balance between tranquility and accessibility, with the beach, ferry, and dive schools within close reach. This makes it an excellent choice for those wishing to explore Cozumel, with everything necessary within a pleasant walking distance.
The accommodation offers a relaxed morning routine with a complimentary self-service coffee station starting at 6:00 AM. Though breakfast is not formally provided, the communal kitchen and in-room kitchenettes allow guests to prepare their own meals, enjoying them in the charming outdoor spaces.
Dining is a delightful experience, with many opting to explore the nearby local restaurants that the hotel staff readily recommend. El Pique is a particular favorite among guests for its excellent tacos. The street-side benches offer a spot to socialize and take in the vibrant local scene.
The rooms at Caribo Cozumel shine in terms of comfort and functionality, often lauded for their spaciousness, cleanliness, and homely decor. Air conditioning, cozy beds, refrigerators, and safes contribute to an inviting stay. Some rooms feature private terraces or patios, enhancing the serene atmosphere with garden or pool views. While minor ventilation issues or firm mattresses are noted by a few, the general consensus is overwhelmingly positive.
Cleanliness is a hallmark, with the rooms and shared facilities maintained impeccably. The communal kitchen and pool exemplify the high standards, fostering a calm and tidy environment. Guests commend the attentive staff, led by Celeste, Cecilia, Jorge, and owner Cindy, for their warm hospitality and local knowledge, which enhances the overall experience.
The WiFi service, while inconsistent at times, generally satisfies most guests' needs. The pool area, although small, is a refreshing haven, ideally clean and complemented by hammocks and a lovely garden setting. Bedding experiences vary, with some finding the mattresses highly comfortable, though preferences differ in firmness and bed size.
Overall, Caribo Cozumel stands out as a charming, clean, and comfortable choice for visitors seeking an engaging yet restful stay on the island. With a welcoming staff, thoughtful amenities, and an inviting atmosphere, guests frequently express eagerness to return.
The accommodation offers a relaxed morning routine with a complimentary self-service coffee station starting at 6:00 AM. Though breakfast is not formally provided, the communal kitchen and in-room kitchenettes allow guests to prepare their own meals, enjoying them in the charming outdoor spaces.
Dining is a delightful experience, with many opting to explore the nearby local restaurants that the hotel staff readily recommend. El Pique is a particular favorite among guests for its excellent tacos. The street-side benches offer a spot to socialize and take in the vibrant local scene.
The rooms at Caribo Cozumel shine in terms of comfort and functionality, often lauded for their spaciousness, cleanliness, and homely decor. Air conditioning, cozy beds, refrigerators, and safes contribute to an inviting stay. Some rooms feature private terraces or patios, enhancing the serene atmosphere with garden or pool views. While minor ventilation issues or firm mattresses are noted by a few, the general consensus is overwhelmingly positive.
Cleanliness is a hallmark, with the rooms and shared facilities maintained impeccably. The communal kitchen and pool exemplify the high standards, fostering a calm and tidy environment. Guests commend the attentive staff, led by Celeste, Cecilia, Jorge, and owner Cindy, for their warm hospitality and local knowledge, which enhances the overall experience.
The WiFi service, while inconsistent at times, generally satisfies most guests' needs. The pool area, although small, is a refreshing haven, ideally clean and complemented by hammocks and a lovely garden setting. Bedding experiences vary, with some finding the mattresses highly comfortable, though preferences differ in firmness and bed size.
Overall, Caribo Cozumel stands out as a charming, clean, and comfortable choice for visitors seeking an engaging yet restful stay on the island. With a welcoming staff, thoughtful amenities, and an inviting atmosphere, guests frequently express eagerness to return.
Categories
Sustainability Journey
Top Rated
Nightlife
$
+2
Info
Summary of reviews
The staff at Grand Velas Riviera Maya - All Inclusive is exceptional, providing warm and friendly welcomes from the moment of arrival. Many staff members are mentioned by name for going above and beyond to ensure a fantastic stay, particularly the waitstaff and SPA employees. The staff genuinely cares about guests' experiences and is always ready to make their vacation even better. Overall, the customer service at this luxury resort is a cut above the rest and highly recommended.
Categories
Sustainability Journey
Top Rated
Luxury
$
+2
Info
Summary of reviews
Hotel & Suites Oasis Bacalar is highly acclaimed for its outstanding location, exceptional staff and inviting accommodations. Nestled close to the serene Bacalar lagoon and within walking distance of the town's main attractions, the hotel offers guests a perfect base to explore the area. The peaceful yet accessible setting is complemented by convenient nearby parking and proximity to activities such as boat and kayak rentals.
The spacious rooms and suites are well-equipped with modern amenities, including full kitchens or kitchenettes, which are particularly appreciated by families and visitors on extended stays. The clean and comfortable bedding, combined with the tasteful décor, contributes to a pleasant and relaxing ambiance despite occasional mentions of the rooms being slightly outdated. The large apartments and multiple bathrooms add further convenience for families and groups.
Guests frequently praise the meticulous cleanliness of the hotel, from the rooms to the communal areas. The well-kept pool is a standout feature, described as lovely and refreshing, providing a perfect spot for relaxation. Reviewers also appreciate the friendly and helpful staff, who consistently go above and beyond to enhance the guest experience. Notable mentions of staff members like Mario, Carlos and Luis, as well as the involvement of the owners, underscore the hotel's commitment to hospitality.
The reliable and strong wifi is another highlight, ensuring guests stay connected throughout their visit. The hotel’s family-friendly environment with spacious accommodations and amenities like baby cribs and a shallow pool area for children, makes it an ideal choice for family vacations.
In summary, Hotel & Suites Oasis Bacalar offers a combination of comfort, convenience and excellent service in a prime location, making it a favored choice for both short and extended stays in Bacalar.
The spacious rooms and suites are well-equipped with modern amenities, including full kitchens or kitchenettes, which are particularly appreciated by families and visitors on extended stays. The clean and comfortable bedding, combined with the tasteful décor, contributes to a pleasant and relaxing ambiance despite occasional mentions of the rooms being slightly outdated. The large apartments and multiple bathrooms add further convenience for families and groups.
Guests frequently praise the meticulous cleanliness of the hotel, from the rooms to the communal areas. The well-kept pool is a standout feature, described as lovely and refreshing, providing a perfect spot for relaxation. Reviewers also appreciate the friendly and helpful staff, who consistently go above and beyond to enhance the guest experience. Notable mentions of staff members like Mario, Carlos and Luis, as well as the involvement of the owners, underscore the hotel's commitment to hospitality.
The reliable and strong wifi is another highlight, ensuring guests stay connected throughout their visit. The hotel’s family-friendly environment with spacious accommodations and amenities like baby cribs and a shallow pool area for children, makes it an ideal choice for family vacations.
In summary, Hotel & Suites Oasis Bacalar offers a combination of comfort, convenience and excellent service in a prime location, making it a favored choice for both short and extended stays in Bacalar.
Categories
Sustainability Journey
Top Rated
Pool
Outdoor Pool
Categories
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