7,258,491 hotelsin 60 categories
Accessible, Top-Rated Hotels in Quintana Roo
60 HOTELS IN QUINTANA ROORanking can be influenced by the commissions we receive.
From $357
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Summary of reviews
Haven Riviera Cancun Adults Only is a modern and beautiful resort that offers exceptional service and fantastic facilities. The swim-up rooms are particularly lovely, creating an atmosphere of relaxation and tranquility. The restaurants are top-notch, serving up great food and drink options. The hotel is immaculately clean and well-maintained, making for a very welcoming environment. The staff is friendly and attentive, always ensuring that guests feel comfortable and relaxed. Whether you want to work out in the top-notch gym, lounge poolside or indulge in a little jazz music, there is something for everyone at Haven Riviera Cancun Adults Only. Overall, our guests truly enjoyed their stay with many describing it as a "perfect" experience. We highly recommend this all-inclusive resort for those seeking a truly exceptional vacation in Cancun.
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Accessible
Top Rated
Golf
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Accessible
Top Rated
Health & Safety
From $288
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Summary of reviews
The Presidente InterContinental Cozumel Resort & Spa by IHG is a highly recommended hotel for a luxurious and relaxing getaway. The hotel's perfect location with three private beaches, stunning ocean views and easy access to San Miguel, makes it an ideal choice for travelers. The breakfast at Caribbeño offers a huge selection of delicious food with a fabulous atmosphere. The on-site restaurants have mixed reviews, but the food, especially with an ocean view, is highly praised. The rooms are spacious, comfortable and clean with lovely decor and amenities, although some note that the standard rooms require refurbishment. The hotel's cleanliness is highly commended, both inside and outside the hotel with a professional and friendly cleaning staff. The staff are highly praised for their excellent service and 5-star treatment, while the spa is well equipped and highly recommended by guests. The hotel has multiple pools, including a beautiful outdoor pool with comfortable seating and exceptional views. The private beach is stunning and perfect for swimming and snorkeling, while the hotel caters to families with a great kids' club and practical amenities. The hotel is considered to be a five-star oasis and a dreamy escape with everything you'd expect from a high-end resort, making it worth the high cost for a truly deluxe experience.
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Top Rated
Accessible
Luxury
$
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Summary of reviews
Alila Mayakoba is a luxurious and beautiful resort located in a breathtaking natural setting with a combination of wild jungle and beach resort. The property offers a pristine clean beach with excellent facilities and a 5-minute bike ride through mangroves is a nice experience. Guests love the jungle feel of the natural setting and transportation is easily available through bicycles spread throughout the resort. The breakfast is highly praised by guests with plenty of delicious and diverse options to choose from. The hotel offers a variety of great restaurant choices with incredible food and a great selection of different cuisines. The spacious rooms with big balconies provide views of the lagoon with crocodiles and turtles swimming in the river, while the modern amenities, big showers and beautiful interior design make the experience even more incredible. The hotel is exceptionally well kept with guests consistently praising its cleanliness and well-maintained facilities. The staff at Andaz Mayakoba by Hyatt receive overwhelming praise from guests for their exceptional service. The pool area is great and welcoming with plenty to do and the beach is nice and pristine clean. The hotel is perfect for families with young children with lots of activities to keep them entertained. Alila Mayakoba is a luxurious and classy stay that is sure to impress, offering an unforgettable experience despite being quite pricey.
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Top Rated
Accessible
Yoga
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Summary of reviews
Hotel Villas Colibrí Suites & Bungalows is well-regarded for its tranquil and picturesque location, providing a peaceful retreat from the hustle and bustle of central Cozumel. Convenient access to the eastern beaches and proximity to restaurants—despite a short walk required—add to its appeal. The slight detachment from main tourist attractions and occasional road noise are noted, but these are offset by ample parking and easy access to rental services.
The accommodations receive widespread acclaim for their spaciousness and cleanliness with many guests highlighting the beautiful decor and atmosphere, especially in rooms with balconies and pool views. The grounds and interior courtyard are well-maintained, enhancing the charm of the stay. Though there are minor issues with room age, dust and humidity, the overall positive sentiment emphasizes a cozy, comfortable environment.
Guests frequently commend the hotel for its pristine cleanliness, both in rooms and common areas, including the consistently clean pool. Some concerns about mold, dampness and inconsistent cleaning services arise, but generally, the hotel is viewed as a well-kept retreat focused on guest comfort.
The staff at Hotel Villas Colibrí are a standout feature, earning high praise for their friendliness, attentiveness and willingness to go above and beyond. Their helpfulness during emergencies and routine interactions significantly enhance the guest experience, making everyone feel welcomed and at home.
Reviews of the breakfasts offered indicate room for improvement, as the limited offerings—mainly bread, jam and coffee vouchers—do not meet typical expectations, despite the quality fare at the nearby restaurant.
The pool area is praised for its cleanliness and aesthetic appeal, providing a quiet, romantic setting for relaxation. Although some guests found it small and occasionally cold, the overall atmosphere, complemented by surrounding green areas and helpful staff, contributes to an enjoyable stay.
Wi-Fi experiences vary across the property with some guests reporting reliable and stable connections while others encounter slow and weak signals, reflecting inconsistent performance.
Beds are generally comfortable with many guests noting large, inviting beds and fresh sheets. However, some inconsistency in bed quality exists with occasional complaints about hardness or older mattresses.
In summary, Hotel Villas Colibrí Suites & Bungalows offers a serene and charming escape with spacious, clean accommodations, exemplary staff service and a pleasant pool environment. While breakfast and Wi-Fi could see improvements, the overall experience remains positive, ensuring a restful and enjoyable stay.
The accommodations receive widespread acclaim for their spaciousness and cleanliness with many guests highlighting the beautiful decor and atmosphere, especially in rooms with balconies and pool views. The grounds and interior courtyard are well-maintained, enhancing the charm of the stay. Though there are minor issues with room age, dust and humidity, the overall positive sentiment emphasizes a cozy, comfortable environment.
Guests frequently commend the hotel for its pristine cleanliness, both in rooms and common areas, including the consistently clean pool. Some concerns about mold, dampness and inconsistent cleaning services arise, but generally, the hotel is viewed as a well-kept retreat focused on guest comfort.
The staff at Hotel Villas Colibrí are a standout feature, earning high praise for their friendliness, attentiveness and willingness to go above and beyond. Their helpfulness during emergencies and routine interactions significantly enhance the guest experience, making everyone feel welcomed and at home.
Reviews of the breakfasts offered indicate room for improvement, as the limited offerings—mainly bread, jam and coffee vouchers—do not meet typical expectations, despite the quality fare at the nearby restaurant.
The pool area is praised for its cleanliness and aesthetic appeal, providing a quiet, romantic setting for relaxation. Although some guests found it small and occasionally cold, the overall atmosphere, complemented by surrounding green areas and helpful staff, contributes to an enjoyable stay.
Wi-Fi experiences vary across the property with some guests reporting reliable and stable connections while others encounter slow and weak signals, reflecting inconsistent performance.
Beds are generally comfortable with many guests noting large, inviting beds and fresh sheets. However, some inconsistency in bed quality exists with occasional complaints about hardness or older mattresses.
In summary, Hotel Villas Colibrí Suites & Bungalows offers a serene and charming escape with spacious, clean accommodations, exemplary staff service and a pleasant pool environment. While breakfast and Wi-Fi could see improvements, the overall experience remains positive, ensuring a restful and enjoyable stay.
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Top Rated
Accessible
Romantic
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Summary of reviews
Secrets Akumal Riviera Maya - Adults Only is a beautiful resort located on one of the largest reefs in Mexico, making it a tropical paradise perfect for a relaxing vacation. The beach area is stunning and well-maintained with a turtle sanctuary and marine park close by for exploring. The preferred club ocean view rooms offer breathtaking views of the ocean, making for a quintessential beach getaway. The breakfast is a true delight with fresh and delicious options available. The dining experience has received mixed reviews, but the majority of guests enjoyed the excellent food at the various restaurants. The rooms are spacious, lovely and have comfortable beds, making for a luxurious stay. The cleanliness is excellent throughout the resort with top-notch hospitality and sanitation policies in place. The staff is incredibly friendly, courteous, helpful and professional, going above and beyond to ensure guests have an exceptional stay. The spa is a luxurious and relaxing experience with excellent massages and a tranquil atmosphere. The pools and beach are beautiful and well-cared for with plenty of restaurant and bar options available. The resort is mainly for couples, making it an excellent choice for a romantic trip or a fun stay with adult friends. Overall, Secrets Akumal Riviera Maya - Adults Only is a concept club that's truly worthy of the luxury title, offering an unforgettable vacation in paradise.
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Top Rated
Accessible
Luxury
From $90
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Summary of reviews
Holiday Inn Express & Suites - Playa del Carmen by IHG, strikes a harmonious balance for both leisure and business travelers, offering a plethora of amenities and impeccable service. Located centrally in Playa del Carmen, the hotel provides easy access to the vibrant 5th Avenue with its array of restaurants, shops and nightlife, while remaining a peaceful retreat. The proximity to the beach and various tourist attractions, including Xcaret and Tulum, further emphasizes its strategic positioning.
The hotel's rooms are consistently praised for their spaciousness, modernity and cleanliness. Equipped with comfortable beds, essential amenities such as fridges and, in some cases, small kitchenettes, the rooms cater well to guest needs. The hotel maintains high standards of cleanliness, ensuring pristine conditions in both the rooms and common areas.
The breakfast, while featuring a mix of Mexican and American options and praised for its quality, leaves room for improvement in variety and organization. Nonetheless, the friendly and attentive service compensates for this, making for a decent start to the day.
The staff at the hotel are frequently commended for their friendliness and professionalism, significantly enhancing the guest experience. Their consistent attentiveness and support create a welcoming atmosphere.
The complimentary Wi-Fi is reliable and high-speed, meeting the needs of remote workers and casual browsers alike. The rooftop pool, although small, offers a pleasant spot for relaxation with agreeable views, contributing positively to the overall guest experience.
Parking is generally secure and free with several options available, though availability can be an issue during peak times. The hotel's accommodations are also particularly family-friendly, providing a comfortable and stress-free environment for those traveling with children.
Business travelers find the hotel well-suited to their needs, benefiting from amenities such as a business center, conference rooms and reliable Wi-Fi. The combination of work-friendly facilities and convenient relaxation options like a gym makes it an ideal choice for professional stays.
In summary, Holiday Inn Express & Suites - Playa del Carmen offers exceptional value through its prime location, welcoming staff, clean and comfortable rooms and a suite of amenities tailored to both families and business travelers. The minor areas for improvement do not significantly detract from the overall positive guest experience.
The hotel's rooms are consistently praised for their spaciousness, modernity and cleanliness. Equipped with comfortable beds, essential amenities such as fridges and, in some cases, small kitchenettes, the rooms cater well to guest needs. The hotel maintains high standards of cleanliness, ensuring pristine conditions in both the rooms and common areas.
The breakfast, while featuring a mix of Mexican and American options and praised for its quality, leaves room for improvement in variety and organization. Nonetheless, the friendly and attentive service compensates for this, making for a decent start to the day.
The staff at the hotel are frequently commended for their friendliness and professionalism, significantly enhancing the guest experience. Their consistent attentiveness and support create a welcoming atmosphere.
The complimentary Wi-Fi is reliable and high-speed, meeting the needs of remote workers and casual browsers alike. The rooftop pool, although small, offers a pleasant spot for relaxation with agreeable views, contributing positively to the overall guest experience.
Parking is generally secure and free with several options available, though availability can be an issue during peak times. The hotel's accommodations are also particularly family-friendly, providing a comfortable and stress-free environment for those traveling with children.
Business travelers find the hotel well-suited to their needs, benefiting from amenities such as a business center, conference rooms and reliable Wi-Fi. The combination of work-friendly facilities and convenient relaxation options like a gym makes it an ideal choice for professional stays.
In summary, Holiday Inn Express & Suites - Playa del Carmen offers exceptional value through its prime location, welcoming staff, clean and comfortable rooms and a suite of amenities tailored to both families and business travelers. The minor areas for improvement do not significantly detract from the overall positive guest experience.
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Top Rated
Accessible
Beach
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Summary of reviews
The Royal Hideaway Playacar All-Inclusive Adults Only Resort is a luxurious paradise with well-maintained grounds and fantastic staff. Guests have raved about the incredible location and perfect getaway feel with many already planning their next visit and recommending the resort to others. While some have noted that the lighting in the restaurants could use improvement, the personal service is exceptional and highly recommended. Though the food and facilities didn't always meet 5 star expectations, this is an excellent hotel for a quiet and beautiful vacation.
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Top Rated
Accessible
Luxury
From $207
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Rooms with Jacuzzi / Hot-Tub
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Summary of reviews
The Hyatt Centric Playa del Carmen - Downtown House & Beach House garners strong positive reviews for its prime location, nestled in the heart of the bustling Fifth Avenue, allowing guests to immerse themselves in local life while enjoying easy access to top attractions, restaurants, bars, and the beach. The hotel's tranquility amidst vibrancy is complemented by spacious, stylish, and impeccably clean rooms that provide comfort and modern amenities, ensuring a delightful stay.
The staff receives high praise for their exceptional service, especially in areas like the Umi restaurant, lobby, and rooftop, contributing to a welcoming and pleasant atmosphere. Despite mixed feedback about breakfast, the overall dining ambiance remains appealing, with specific commendations for the breakfast manager by the pool. The rooftop pool stands out as a favorite feature, offering stunning ocean views and a lively environment with a swim-up bar and cabana seating, making it ideal for relaxation and entertainment.
The hotel's vibrant setting is particularly appealing to guests seeking an energetic and exciting vacation, offering easy access to Playa del Carmen's renowned nightlife. While the lively atmosphere, enhanced by music, draws party enthusiasts, it may not suit those seeking peace, though earplugs help minimize noise. Beds at the hotel are highly regarded for their exceptional comfort, often surpassing personal expectations and ensuring restful nights.
Overall, Hyatt Centric Playa del Carmen's combination of location, comfort, service, and vibrant atmosphere makes it a top choice for travelers looking to experience the true spirit of Playa del Carmen amidst stylish and inviting surroundings.
The staff receives high praise for their exceptional service, especially in areas like the Umi restaurant, lobby, and rooftop, contributing to a welcoming and pleasant atmosphere. Despite mixed feedback about breakfast, the overall dining ambiance remains appealing, with specific commendations for the breakfast manager by the pool. The rooftop pool stands out as a favorite feature, offering stunning ocean views and a lively environment with a swim-up bar and cabana seating, making it ideal for relaxation and entertainment.
The hotel's vibrant setting is particularly appealing to guests seeking an energetic and exciting vacation, offering easy access to Playa del Carmen's renowned nightlife. While the lively atmosphere, enhanced by music, draws party enthusiasts, it may not suit those seeking peace, though earplugs help minimize noise. Beds at the hotel are highly regarded for their exceptional comfort, often surpassing personal expectations and ensuring restful nights.
Overall, Hyatt Centric Playa del Carmen's combination of location, comfort, service, and vibrant atmosphere makes it a top choice for travelers looking to experience the true spirit of Playa del Carmen amidst stylish and inviting surroundings.
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Top Rated
Accessible
Dog Friendly
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Summary of reviews
The staff at Grand Velas Riviera Maya - All Inclusive is exceptional, providing warm and friendly welcomes from the moment of arrival. Many staff members are mentioned by name for going above and beyond to ensure a fantastic stay, particularly the waitstaff and SPA employees. The staff genuinely cares about guests' experiences and is always ready to make their vacation even better. Overall, the customer service at this luxury resort is a cut above the rest and highly recommended.
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Top Rated
Accessible
Luxury
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Summary of reviews
Bahia Tolok offers an idyllic retreat on the island, perfectly balancing tranquility and accessibility. Located adjacent to a marina, the hotel provides guests with picturesque waterfront views and a serene environment while remaining close to vibrant shopping areas and the lively center. Visitors favor the short stroll to North Beach and local eateries, appreciating the hotel's strategic position for exploring the island. The spacious, clean, and beautifully designed rooms contribute to a comfortable stay, with luxurious features like private terraces and king-sized beds enhancing the experience.
The dining experience at Bahia Tolok is particularly noteworthy, with dinner options receiving high praise for exquisite cuisine and warm hospitality. Guests commend the exceptional service and culinary creations, attributing much of the dining delight to Chef Roberto and his team. Although breakfast garners mixed reviews due to its limited variety and occasional service delays, the overall meal quality is appreciated, especially when enjoyed with scenic views.
The hotel's cleanliness stands out, with guests applauding the immaculate rooms and well-maintained grounds. The staff at Bahia Tolok are commended for their exceptional service, friendly demeanor, and attentiveness, which significantly enrich the guest experience. While the WiFi connection may pose challenges, particularly in rooms, visitors find the overall ambiance and amenities compensating for this technological inconvenience.
The pool area at Bahia Tolok is a highlight, offering a charming and relaxing setting with a saltwater pool, hammocks, and shaded spots for unwinding. Families and groups enjoy the various pool features, including the private rooftop pool in penthouse suites. The hotel combines stylish design with functional amenities, creating an inviting atmosphere for travelers seeking a peaceful and memorable island stay.
Overall, Bahia Tolok receives high praise for its serene location, comfortable accommodations, and outstanding service, making it a recommended choice for those looking to experience the beauty and charm of the island.
The dining experience at Bahia Tolok is particularly noteworthy, with dinner options receiving high praise for exquisite cuisine and warm hospitality. Guests commend the exceptional service and culinary creations, attributing much of the dining delight to Chef Roberto and his team. Although breakfast garners mixed reviews due to its limited variety and occasional service delays, the overall meal quality is appreciated, especially when enjoyed with scenic views.
The hotel's cleanliness stands out, with guests applauding the immaculate rooms and well-maintained grounds. The staff at Bahia Tolok are commended for their exceptional service, friendly demeanor, and attentiveness, which significantly enrich the guest experience. While the WiFi connection may pose challenges, particularly in rooms, visitors find the overall ambiance and amenities compensating for this technological inconvenience.
The pool area at Bahia Tolok is a highlight, offering a charming and relaxing setting with a saltwater pool, hammocks, and shaded spots for unwinding. Families and groups enjoy the various pool features, including the private rooftop pool in penthouse suites. The hotel combines stylish design with functional amenities, creating an inviting atmosphere for travelers seeking a peaceful and memorable island stay.
Overall, Bahia Tolok receives high praise for its serene location, comfortable accommodations, and outstanding service, making it a recommended choice for those looking to experience the beauty and charm of the island.
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Top Rated
Accessible
Honeymoon
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Accessible
Golf
$
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Summary of reviews
In general, guests have had a fantastic experience at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive. The pools are particularly noteworthy with swim up rooms providing a luxurious and unique atmosphere. The clear water and adults-only areas contribute to a serene and relaxing environment with lively activities adding to the entertainment. The nearby beaches also provide plenty of options for water play. While some guests have reported mandatory fees for certain pool areas and occasional loud music, these are minor inconveniences in the grand scheme of things. Ultimately, guests commonly recommend Turquoize at Hyatt Ziva Cancun for its excellent pools as a standout feature of their stay.
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Top Rated
Accessible
Luxury
$
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Summary of reviews
Nestled along a stunning beach between Tulum and Playa del Carmen, Catalonia Royal Tulum Beach & Spa Resort boasts an exceptional location that harmonizes tranquility with easy access to vibrant local attractions. The resort is set amidst lush mangrove vegetation, featuring individual pavilions discreetly hidden in the jungle, creating a serene retreat that integrates beautifully with its natural surroundings. Pristine white sands and turquoise waters offer an idyllic seaside experience, maintaining their appeal even during high sargasso season due to meticulous maintenance.
Guests enjoy a delightful breakfast experience with a diverse buffet selection, served with hospitality that enhances the dining experience. The resort's à la carte dining options are praised for taste and variety, with standout venues like BLoved offering excellent food and service. Although some dining areas could benefit from slight improvements, the overall culinary experience is applauded.
Rooms are spacious, clean, and comfortable, providing a restful stay amidst elegant decor that enhances the tranquil ambiance. While some rooms require refurbishing, renovated accommodations offer modern amenities and impeccable cleanliness. The entire resort gleams with exceptional cleanliness, complemented by friendly and attentive staff whose warmth significantly enhances the stay.
The pool area stands out as a serene escape, featuring a swim-up bar and diverse lounging options. Guests praise its inviting ambiance and engaging activities. The superb beachfront is consistently described as breathtaking, with clean sands and phenomenal views contributing to the resort's status as a serene retreat.
Comfort is a hallmark of the resort's bedding, with beds frequently praised for their spaciousness and quality. Despite minor variations in mattress firmness preferences, the overall comfort is highly regarded. The resort offers a good value all-inclusive experience, combining peaceful surroundings, wonderful dining options, a well-maintained property, and outstanding service into an attractive option for adults seeking a relaxing and enchanting getaway.
Guests enjoy a delightful breakfast experience with a diverse buffet selection, served with hospitality that enhances the dining experience. The resort's à la carte dining options are praised for taste and variety, with standout venues like BLoved offering excellent food and service. Although some dining areas could benefit from slight improvements, the overall culinary experience is applauded.
Rooms are spacious, clean, and comfortable, providing a restful stay amidst elegant decor that enhances the tranquil ambiance. While some rooms require refurbishing, renovated accommodations offer modern amenities and impeccable cleanliness. The entire resort gleams with exceptional cleanliness, complemented by friendly and attentive staff whose warmth significantly enhances the stay.
The pool area stands out as a serene escape, featuring a swim-up bar and diverse lounging options. Guests praise its inviting ambiance and engaging activities. The superb beachfront is consistently described as breathtaking, with clean sands and phenomenal views contributing to the resort's status as a serene retreat.
Comfort is a hallmark of the resort's bedding, with beds frequently praised for their spaciousness and quality. Despite minor variations in mattress firmness preferences, the overall comfort is highly regarded. The resort offers a good value all-inclusive experience, combining peaceful surroundings, wonderful dining options, a well-maintained property, and outstanding service into an attractive option for adults seeking a relaxing and enchanting getaway.
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Top Rated
Accessible
Beach
$
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Summary of reviews
Antera Hotel & Residences receives widespread acclaim from guests across several key aspects, making it a highly recommended choice for travelers. The hotel's prime location in the heart of Playa del Carmen is universally praised, providing guests with easy access to Fifth Avenue, the beach, a variety of restaurants, bars, shops and essential tourist spots. This convenience eliminates the need for a car, appealing especially to those wanting to be at the center of the action while still enjoying a serene stay.
The rooms and apartments are another highlight, described as exceptionally spacious, clean and modern. They come with well-equipped kitchens, comfortable beds and sizable bathrooms, contributing to a luxurious and relaxing experience. Guests appreciate the rooftop pools and private jacuzzis, which offer beautiful views and a pleasant lounging atmosphere despite their smaller size.
Dining experiences at the hotel also receive positive feedback. The on-site Thai-Indian restaurant and nearby YumYum restaurant are particularly praised for their excellent dishes and bar service on the rooftop. The breakfast, though mixed in reviews regarding variety and flexibility, is generally appreciated for its quality and elegant presentation.
Cleanliness is a strong point with guests frequently mentioning the immaculate condition of both rooms and common areas. The cleaning staff's professionalism ensures a tidy and welcoming environment. The Wi-Fi service gets mixed reviews; while some guests find it strong and reliable, others experience inconsistent connectivity.
The staff's friendliness and attentiveness significantly enhance the guest experience. Visitors consistently highlight the amicable and helpful nature of the personnel—from reception to housekeeping and bartenders—despite occasional mentions of unhelpful service.
Antera Hotel & Residences also caters well to families, offering spacious rooms with multiple bathrooms, a peaceful environment and family-friendly amenities. The secure underground parking adds an extra layer of convenience and safety for guests with vehicles.
In summary, Antera Hotel & Residences stands out for its excellent location, spacious and clean accommodations, pleasant dining options and overall friendly service. Minor issues such as noise, Wi-Fi connectivity and occasional service lapses are noted but do not significantly detract from the overwhelmingly positive feedback from guests.
The rooms and apartments are another highlight, described as exceptionally spacious, clean and modern. They come with well-equipped kitchens, comfortable beds and sizable bathrooms, contributing to a luxurious and relaxing experience. Guests appreciate the rooftop pools and private jacuzzis, which offer beautiful views and a pleasant lounging atmosphere despite their smaller size.
Dining experiences at the hotel also receive positive feedback. The on-site Thai-Indian restaurant and nearby YumYum restaurant are particularly praised for their excellent dishes and bar service on the rooftop. The breakfast, though mixed in reviews regarding variety and flexibility, is generally appreciated for its quality and elegant presentation.
Cleanliness is a strong point with guests frequently mentioning the immaculate condition of both rooms and common areas. The cleaning staff's professionalism ensures a tidy and welcoming environment. The Wi-Fi service gets mixed reviews; while some guests find it strong and reliable, others experience inconsistent connectivity.
The staff's friendliness and attentiveness significantly enhance the guest experience. Visitors consistently highlight the amicable and helpful nature of the personnel—from reception to housekeeping and bartenders—despite occasional mentions of unhelpful service.
Antera Hotel & Residences also caters well to families, offering spacious rooms with multiple bathrooms, a peaceful environment and family-friendly amenities. The secure underground parking adds an extra layer of convenience and safety for guests with vehicles.
In summary, Antera Hotel & Residences stands out for its excellent location, spacious and clean accommodations, pleasant dining options and overall friendly service. Minor issues such as noise, Wi-Fi connectivity and occasional service lapses are noted but do not significantly detract from the overwhelmingly positive feedback from guests.
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Accessible
Top Rated
Beach
$
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Summary of reviews
Biwa Tulum is an exceptional hotel nestled in the heart of Tulum, offering travelers a convenient and vibrant setting while maintaining a peaceful and quiet atmosphere. Just a short walk from the main strip, the hotel is strategically located near shops, restaurants, and bars, making it an ideal base for exploring the local area. Guests appreciate its proximity to the ADO bus station and nearby attractions such as cenotes, ruins, and the beach, accessible by taxi or bike.
A delightful breakfast experience enhances the stay at Biwa Tulum, often praised for its quality and variety at Don Tomás, a quaint café adjacent to the hotel. The à la carte menu includes a satisfying selection from fresh fruits to savory dishes, complemented by excellent coffee. This enjoyable start to the day is paired with the café's inviting atmosphere and the friendliness of the service.
The accommodations at Biwa Tulum are consistently highlighted for their spaciousness, cleanliness, and modern design. Rooms feature large, comfortable beds, high ceilings, and, in some cases, well-equipped kitchenettes, making longer stays convenient. The newness of the hotel is evident in its stylish and tidy environment, which adds to its appeal.
Guests frequently commend the hotel staff for their friendliness and professionalism, noting key individuals who exemplify excellent service. The team goes above and beyond, making visitors feel well-supported and comfortable, while also providing valuable local recommendations.
The hotel's amenities, such as a clean and charming pool, a rooftop terrace, and a spacious gym, complement the overall stay. The pool, often feeling exclusive due to limited usage, offers a relaxing setting paired with the beautiful rooftop area for lounging.
Biwa Tulum also provides a safe and convenient parking experience, appreciated for its easy access and complimentary nature. Families find the hotel especially suitable, with spacious apartments and accommodating staff creating a family-friendly environment.
The hotel's focus on comfort shines through in its high-quality beds, ensuring guests enjoy restful nights. As a true four-star experience with exceptional service, Biwa Tulum stands out for its convenient location, inviting atmosphere, and dedication to guest satisfaction, making it a highly recommended choice for travelers in Tulum.
A delightful breakfast experience enhances the stay at Biwa Tulum, often praised for its quality and variety at Don Tomás, a quaint café adjacent to the hotel. The à la carte menu includes a satisfying selection from fresh fruits to savory dishes, complemented by excellent coffee. This enjoyable start to the day is paired with the café's inviting atmosphere and the friendliness of the service.
The accommodations at Biwa Tulum are consistently highlighted for their spaciousness, cleanliness, and modern design. Rooms feature large, comfortable beds, high ceilings, and, in some cases, well-equipped kitchenettes, making longer stays convenient. The newness of the hotel is evident in its stylish and tidy environment, which adds to its appeal.
Guests frequently commend the hotel staff for their friendliness and professionalism, noting key individuals who exemplify excellent service. The team goes above and beyond, making visitors feel well-supported and comfortable, while also providing valuable local recommendations.
The hotel's amenities, such as a clean and charming pool, a rooftop terrace, and a spacious gym, complement the overall stay. The pool, often feeling exclusive due to limited usage, offers a relaxing setting paired with the beautiful rooftop area for lounging.
Biwa Tulum also provides a safe and convenient parking experience, appreciated for its easy access and complimentary nature. Families find the hotel especially suitable, with spacious apartments and accommodating staff creating a family-friendly environment.
The hotel's focus on comfort shines through in its high-quality beds, ensuring guests enjoy restful nights. As a true four-star experience with exceptional service, Biwa Tulum stands out for its convenient location, inviting atmosphere, and dedication to guest satisfaction, making it a highly recommended choice for travelers in Tulum.
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Top Rated
Accessible
Family
$
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Accessible
Beach
$
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Tucked away in the unique ecosystem of Mayakoba, this resort offers no shortage of things to see and do. Unveil the secrets of Mayakoba with a wide range of daily excursions and activities at this private gated resort, enjoy the immediate access to the beach, invigorate your body and mind at the spa and spend the most relaxing and stress-free vacation.
Summary of reviews
Banyan Tree Mayakoba is a top-notch five-star hotel that offers a luxurious and serene getaway, perfect for those in search of relaxation and natural beauty. The property is renowned for its outstanding location and stunning villas with private pools, which provide guests with both privacy and comfort. The breakfast buffet and dinner scene are exceptional, offering a diverse range of culinary options that cater to all taste buds, although some find it to be on the pricey side. The hotel's cleanliness is impeccable and the staff are professional, friendly and attentive to all guest needs. The beach club and well-maintained beach with seaside pools, together with the private villa pools, offer ultimate exclusivity for guests to unwind and relax. While some guests found the Wi-Fi in their rooms and bicycle options to be outdated, the overall experience is deemed fantastic and the service is truly five-star. For those looking for a luxurious and unforgettable holiday in Paradise, Banyan Tree Mayakoba is the ultimate choice.
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Top Rated
Accessible
Luxury
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