Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
Mi Amor by La Zebra, an SLH Hotel is an exceptional five-star hotel that provides a cozy and romantic atmosphere perfect for couples on a getaway. It boasts a beautiful location with stunning sea views, away from the crowd and walking distance to the Tulum ruins and restaurants. The hotel's restaurant offers delicious food with breakfast and dinner receiving positive reviews. The rooms are spacious, stylish, clean and top-notch with personal hot tubs and pools adding to the comfort and intimacy of each space. The hotel prides itself on its cleanliness and the friendly staff goes above and beyond to provide excellent service, making guests feel at home. The outdoor pool is a highlight with stunning jungle views and private cabanas, creating an enjoyable atmosphere for sunbathing and lounging. Though the hotel does not have direct beach access, guests have options for accessing the nearby beach. Overall, Mi Amor by La Zebra, an SLH Hotel is a lovely and romantic hotel, ideal for couples seeking a relaxing and intimate experience amidst beautiful sea views and lush nature.
Hotel Villas Flamingos is a luxurious and romantic five-star hotel located on the beautiful island of Holbox, Mexico. The hotel's exceptional location on a private beach offers a tranquil and peaceful atmosphere away from the noise of the city center, making it perfect for relaxation. Guests can enjoy a fantastic breakfast included in the price with high-quality and great food choices. The hotel's restaurant, Mangle, offers delicious meals with the romantic beach meal and Pre-Hispanic Dinner option being highly recommended. The beautifully decorated and spacious rooms provide a fabulous bohemian chic atmosphere with great views from the balcony. The hotel staff is super friendly and attentive, making guests feel like special guests. The pool area is lovely with three cleverly designed pools and the stunning private beach is kept immaculately clean and tidy. The hotel is a top choice for honeymooners and couples looking for a romantic and luxurious experience. Although some guests have mentioned minor issues with cleanliness and amenities, Hotel Villas Flamingos is still an idyllic and luxurious hotel that offers an exceptional and memorable vacation experience.
Hotel Quinto Sole in Mahahual is highly regarded for its stunning beachfront location, offering guests breathtaking views of the Caribbean Sea. This picturesque setting is ideal for a peaceful beach escape, with direct access to the serene, well-maintained beach. Guests appreciate the tranquility and proximity to local amenities, including bars, coffee shops, and restaurants. The hotel's strategic placement allows visitors to enjoy both the beauty of nature and the convenience of nearby attractions, making it a favored choice for relaxation and exploration.
The rooms at Quinto Sole impress with their spaciousness, modern decor, and comfort. Many rooms feature stunning sea views, especially those with balconies, enhancing the overall experience. Cleanliness is a consistent point of praise, with guests noting the well-maintained accommodations and the attentive cleaning service. However, some guests pointed out minor maintenance issues and soundproofing concerns.
Dining at Quinto Sole receives mixed reviews. While the breakfast service is noted for pleasant service and comforting ocean views, there is a general desire for a more generous and cost-effective menu. On the other hand, the dinner service, particularly the wood-fired pizzas, stands out for its delicious offerings and attentive staff. Despite occasional inconsistencies, the overall dining experience retains its charm through tasty dishes and exceptional views.
The staff at Quinto Sole are frequently commended for their friendliness and dedication to guest satisfaction. Warm and welcoming service is a hallmark of the hotel, creating a home-like atmosphere that enhances the overall experience. The WiFi service receives mixed feedback, with some guests finding it reliable and others experiencing connectivity issues.
While the pool area is mentioned as a disappointment due to its small size and maintenance issues, the rooftop offers stunning ocean views, providing a redeeming quality for visitors. The beachfront location is a highlight, with exclusive access to a private beach club, complete with loungers and day beds, despite some challenges with sargassum.
Overall, Hotel Quinto Sole is a charming destination, ideal for couples and those seeking a tranquil retreat by the sea. The combination of a picturesque beachfront setting, modern amenities, and attentive service makes it a memorable choice for a relaxing getaway.
La Divina by Aldea Thai is a highly praised hotel offering a delightful blend of location, comfort, and luxury. Nestled conveniently just steps away from Mamitas Beach, guests are enamored with its proximity to the beautiful shores and the vibrant 5th Avenue, where numerous bars, restaurants, and attractions are easily accessible by foot. Despite its central location, the hotel ensures a quiet and restful environment away from the lively nightlife.
The accommodations at La Divina are noteworthy for their spaciousness and thoughtful design. Guests appreciate the luxurious touch seen in the Asian-inspired decor and the comfort of the large, soft beds. Many rooms also boast terraces with private pools and offer partial sea views, augmenting the overall appeal. Although there are occasional mentions of a need for updated maintenance, especially in bathrooms, the rooms generally meet and exceed guest expectations.
Cleanliness is another area where the hotel shines, thanks to the diligent efforts of the cleaning staff. The pool area, in particular, is frequently mentioned as pristine and beautiful, with the rooftop pools receiving high praise for their serene atmosphere. Despite isolated issues with odors and maintenance in some facilities, the property remains predominantly clean and inviting.
The staff at La Divina further enhance the experience with their friendly, professional, and attentive service. Both the receptionists and the pool staff contribute to the warm atmosphere, earning the hotel comparisons to luxury establishments. Challenges, such as occasional delays or communication issues, are noted but are generally overshadowed by the overwhelmingly positive interactions with the hotel team.
Adding to the luxury, La Divina offers tranquil communal and private pools, with the rooftop terraces providing spectacular relaxation spots. Despite occasional mentions of maintenance needs, the pool areas continue to be a major highlight. The beach, only a few meters away, is easily accessible, making it an ideal spot for sun-seekers.
Overall, La Divina by Aldea Thai provides a luxurious and comfortable stay, accentuated by its prime location, impressive accommodations, and attentive service. Its blend of beachfront access and proximity to local attractions makes it a favored choice for travelers seeking a serene yet engaging experience in Playa del Carmen.
Casa Tortugas Boutique Hotel in Cancun has garnered widespread acclaim as an authentic hidden gem, offering a tranquil oasis amidst the vibrant hotel zone. The hotel’s prime location ensures guests have convenient access to the ferry terminal to Isla Mujeres and local attractions, while the serene environment provides a peaceful retreat from the bustling city. Guests appreciate the stunning lagoon views and the beautifully maintained infinity pool, which offers magnificent sunset vistas.
The warm and dedicated staff are a standout feature, consistently praised for their friendliness and attentiveness. The family-run nature of the hotel adds a personal touch, making guests feel at home with exceptional hospitality. Communication is facilitated through a responsive WhatsApp group, enhancing the overall guest experience.
Rooms at Casa Tortugas are spacious, modern and impeccably clean, featuring well-equipped kitchens and comfortable beds. The tasteful décor, blending Mexican and Mediterranean influences, creates a homely yet exotic ambiance that guests adore. While a few reviews mentioned dated décor or harder mattresses, these concerns were minor compared to the overall positive feedback.
Though the hotel does not offer breakfast, the provision of coffee, milk and tea is appreciated. Guests have suggested that an onsite breakfast service would elevate their stay further. Despite the minor inconvenience of having to travel for breakfast, the nearby convenience store provides an alternative.
The hotel’s cleanliness is exemplary with both common areas and rooms described as spotless. The serene pool area, complete with ample seating and beautiful garden surroundings, serves as an inviting space for relaxation. Proximity to Playa Tortugas beach, although small and not the cleanest, offers easy beach access and a convenient location for visiting Isla Mujeres.
Casa Tortugas is particularly favored by families for its spacious accommodations, peaceful atmosphere and family-friendly service. The hotel’s charm and quality service make it a preferred choice over larger resorts, offering an intimate and memorable stay.
In summary, Casa Tortugas Boutique Hotel blends convenience, comfort and serenity, providing guests with a unique and delightful experience in Cancun. With its stunning views, excellent service and tranquil setting, it stands out as a high-quality retreat that many guests are eager to revisit.
Hotelito del Mar Playa del Carmen is highly regarded for its prime location, modern facilities and exceptional cleanliness, making it a popular choice for travelers. Nestled in a quiet yet central neighborhood, guests enjoy the proximity to key attractions such as the beach, 5th Avenue, restaurants and shopping centers without the disturbance of city noise. The hotel’s serene atmosphere is complemented by spotless, comfortable accommodations that feel more like functional apartments, featuring spacious, well-equipped rooms with kitchens, large beds and excellent air conditioning.
The friendly and attentive staff, highlighted by frequent mentions of their extraordinary hospitality and professional demeanor, greatly enhance the guest experience, making everyone feel welcome and well cared for. The rooftop pool is a standout feature, offering a beautiful, relaxing space with picturesque city views and a warm, inviting ambiance. Although the pool's size is modest, it is well-maintained and provides a charming retreat for guests to unwind.
Families find the hotel particularly accommodating with spacious rooms, useful amenities and child-friendly services. Additionally, the hotel's agreements with nearby beach clubs and accessible parking add to its family-friendly appeal.
While the breakfast receives mixed reviews with guests noting its simplicity and late serving time, the convenience of room service is appreciated. Minor concerns, such as bed comfort for some and occasional issues with Wi-Fi speed, are outweighed by the overall positive feedback on the clean, spacious and comfortable environment.
In summary, Hotelito del Mar Playa del Carmen stands out for its excellent location, cozy and modern facilities, exceptional cleanliness and friendly staff, making it an ideal choice for various types of travelers, from families to couples seeking a romantic getaway.
Ocean Zen Suites on 5th Avenue - Adults Only successfully combines tranquility and accessibility in a serene Playa del Carmen location. Nestled on the quieter side of town, this adults-only retreat offers peaceful nights while still providing easy access to the vibrant attractions of 5th Avenue. With just a five-minute stroll to the beach, including the hidden Secret Beach, guests can immerse themselves in an idyllic environment surrounded by undeveloped forest areas.
The rooms at Ocean Zen Suites are spacious, clean, and comfortably furnished, offering everything needed for a relaxing stay. Guests appreciate the romantic ambiance, enhanced by lovely terraces and balconies that provide views of the surrounding birdlife. While there are some minor concerns regarding inconsistent housekeeping, the overall cleanliness and comfort of the suites are highly praised.
Staff at Ocean Zen Suites receive exceptional praise for their friendliness and helpfulness, creating a welcoming and well-attended atmosphere. The manager, Sergio, and the notably kind Mayan cleaner are often highlighted for their exceptional service, alongside other staff members, including Roberto and Bella. The dedication and professionalism of the team contribute significantly to the positive guest experience, making the stay delightful.
While the rooftop pool is intended to be a stunning evening spot, taking advantage of impressive sea views and a unique concept, maintenance issues have frequently disappointed guests. Improving upkeep of the pool would enhance its attractiveness and usability.
Overall, Ocean Zen Suites on 5th Avenue - Adults Only offers a peaceful retreat with easy access to nearby attractions, supported by top-notch staff service, comfortable rooms, and a welcoming environment. Minor drawbacks regarding housekeeping and pool maintenance do little to overshadow the overall positive experience enjoyed by visitors.
Infinity Suites is a luxury hotel located in a quiet area close to central Tulum and some beautiful beaches. The rooftop pool is a standout feature, offering panoramic views of the city. The staff consistently receives rave reviews for their helpfulness and friendliness with Adrian and Estephania standing out. The rooms are generally clean, spacious and well-decorated with modern amenities and comfortable beds. Some guests reported issues with cleanliness, humidity and noise from appliances, but overall, guests enjoyed the comfortable and well-equipped place to stay. While a car is recommended to get around, bikes are available for a short ride into town. The hotel's location is safe with shopping and cafes within close proximity. The wifi is great and guests appreciate the security and free parking.
Spirit Holbox is celebrated for its serene beachfront location, offering guests stunning views and a peaceful atmosphere away from the bustling center of Holbox Island. This prime spot provides a tranquil retreat with easy access to the crystal-clear waters of Punta Coco and the pristine beach directly in front of the property. The rooftop terrace with its panoramic views and rooftop pool, further enhances the hotel's allure, contributing to an overall relaxing and visually captivating experience.
Guests frequently commend the spacious and beautifully decorated rooms, which often feature magnificent sea views. Cleanliness is generally well-maintained with rooms cleaned daily, although there are occasional reports of inconsistencies. The hotel design, amenities like powerful air conditioning and the comfort of the beds add to the positive experience, making it a highly recommended stay for travelers.
The breakfast at Spirit Holbox is an integral part of the guest experience, enjoyed on a rooftop terrace with stunning sea views. Meals are consistently described as delicious, well-presented and satisfying, though some guests feel the variety could be expanded. Dinner options receive mixed reviews, praised for taste and quality but critiqued for high prices and limited menu availability compared to breakfast.
A defining feature of Spirit Holbox is its friendly and attentive staff. Guests highlight the warm hospitality, particularly noting exemplary service from individuals like José and Rodrigo. Despite a few criticisms, the majority of reviews emphasize the staff's role in ensuring a memorable and pleasant stay.
Additional amenities, such as the rooftop and garden pools, are appreciated for their practicality and charm with the rooftop pool offering a particularly exceptional spot for relaxation with both sunrise and sunset views. The beach area in front of the hotel is described as clean, quiet and akin to a private paradise, adding to the overall attractiveness of the location.
Family-friendly features include spacious rooms suitable for larger groups and shallow pools designed for children's safety. The environment and service are noted as conducive to an enjoyable family stay.
While the hotel generally meets high expectations, some guests feel it does not fully align with a four-star standard due to varying quality of facilities and services. Issues with Wi-Fi connectivity and occasional maintenance concerns are noted, but the serene location, stunning views and overall hospitality contribute significantly to a positive and memorable experience at Spirit Holbox.
Hotel Arena consistently receives high praise from guests for its central location in the heart of Isla Holbox, offering convenient access to local attractions, restaurants, bars, and beaches. Despite its prime spot, the hotel maintains a tranquil environment, allowing for a restful stay. The property is appreciated for its comfortable, clean, and well-maintained rooms featuring modern decor and good amenities, including reliable Wi-Fi. Guests enjoy the spaciousness and comfort of the rooms, with some including terraces or patios for added relaxation.
Cleanliness is a standout feature at Hotel Arena, with spotless rooms and well-kept facilities consistently noted by visitors. The impressive service provided by the friendly and attentive staff enhances guests' experiences, making them feel welcome and well cared for. Highlights include the helpful reception staff and diligent housekeeping team.
The hotel offers strong connectivity with its complimentary Wi-Fi, which, despite occasional minor connectivity issues, is generally considered fast and stable. The rooftop experience further elevates the stay, offering a small pool and a vibrant terrace bar with spectacular views—a favorite among guests for its lively yet cozy atmosphere.
Hotel Arena aligns well with its four-star rating, providing a satisfying stay with modern amenities like effective air conditioning and comfortable beds, frequently hailed as exceptionally comfortable. While minor issues such as occasional noise due to its central location and small shower leaks are noted, the hotel's overall impression remains highly positive due to its excellent value for money, remarkable service, and outstanding rooftop experience.