7,258,491 hotelsin 60 categories
Luxury, Small Hotels in Quintana Roo
186 HOTELS IN QUINTANA ROORanking can be influenced by the commissions we receive.
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Luxury
Small
Boutique-Style
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Luxury
Small
Sustainability Journey
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Summary of reviews
Hotel Casa Hormiga in Bacalar is celebrated for its outstanding location, nestled conveniently near the stunning lagoon and vibrant Bacalar Centro. Guests consistently praise its proximity to attractions and lively restaurants while enjoying the serene and picturesque setting that balances tranquility with accessibility. The staff at Hotel Casa Hormiga receive considerable acclaim, noted for their friendliness and professionalism, contributing to a warm and welcoming atmosphere. They go above and beyond to ensure guest satisfaction, enhancing the overall experience with exceptional service and thoughtful details.
The accommodations at Casa Hormiga are described as beautifully designed and spacious, offering a luxurious retreat highlighted by elegant decor and comfortable amenities. Guests find the rooms to be exceptionally clean and meticulously maintained, contributing to the tranquil and inviting environment. The hotel's dedication to cleanliness extends to all areas, including the serene pool and peaceful communal spaces, fostering an atmosphere perfect for relaxation. Dining at Casa Hormiga is a delight, with the on-site restaurant offering fresh, delicious food and fantastic cocktails, including diverse options such as vegetarian dishes. While breakfast receives praise for its quality and freshness, some guests express a desire for a wider selection of included offerings.
The pool area, adorned with lush tropical accents, provides a lovely, refreshing escape, complemented by the hotel's other facilities, which include yoga classes and meditation spaces. Guests relish the free yoga sessions led by skilled instructors, adding a cherished dimension to their stay. Overall, Hotel Casa Hormiga delivers a harmonious blend of exceptional service, luxurious accommodations, and a prime location, making it an ideal choice for visitors seeking exploration and relaxation in Bacalar.
The accommodations at Casa Hormiga are described as beautifully designed and spacious, offering a luxurious retreat highlighted by elegant decor and comfortable amenities. Guests find the rooms to be exceptionally clean and meticulously maintained, contributing to the tranquil and inviting environment. The hotel's dedication to cleanliness extends to all areas, including the serene pool and peaceful communal spaces, fostering an atmosphere perfect for relaxation. Dining at Casa Hormiga is a delight, with the on-site restaurant offering fresh, delicious food and fantastic cocktails, including diverse options such as vegetarian dishes. While breakfast receives praise for its quality and freshness, some guests express a desire for a wider selection of included offerings.
The pool area, adorned with lush tropical accents, provides a lovely, refreshing escape, complemented by the hotel's other facilities, which include yoga classes and meditation spaces. Guests relish the free yoga sessions led by skilled instructors, adding a cherished dimension to their stay. Overall, Hotel Casa Hormiga delivers a harmonious blend of exceptional service, luxurious accommodations, and a prime location, making it an ideal choice for visitors seeking exploration and relaxation in Bacalar.
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Luxury
Small
Honeymoon
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Summary of reviews
Orchid House Tulum Jungle is a unique and stunning hotel set in a lush jungle environment that provides an exceptional stay. While it may be a distance from the beach, the hotel's tranquil location provides a peaceful retreat away from the hustle and bustle. Guests enjoyed the breakfast, describing it as delicious and fresh, although some found it a bit pricey. The dinner options received mixed reviews with some guests loving the food and drinks while others found the prices too high. However, the Nest, the hotel's rooftop restaurant, was praised for its breathtaking views and romantic ambiance. The rooms were stylish, spacious and well-appointed with a focus on integration with nature. Although some guests experienced humidity, cleanliness and noise issues, overall the rooms were comfortable and beautiful. Guests praised the staff for their friendliness and helpfulness and the pool area was a highlight for many guests, although construction noise could be bothersome. The beds were extremely comfortable, although some guests noted some wear and tear. Overall, Orchid House Tulum Jungle is a beautiful and exceptional boutique hotel, which is perfect for a romantic getaway in a serene environment.
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Luxury
Small
Romantic
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Summary of reviews
Puerta del Cielo Hotel Origen in Bacalar is widely acclaimed for offering an exceptional hospitality experience founded on its idyllic location, sophisticated facilities, and warm hospitality. Nestled by the pristine lagoon, the hotel provides guests with breathtaking views and a peaceful, tranquil setting ideal for relaxation. The beautiful terrace and lovely dock offer mesmerizing views directly from the rooms, making it an oasis of serenity, albeit slightly removed from the bustling center.
The dining experience at Puerta del Cielo is a standout feature, with guests consistently praising the fine cuisine and exceptional service. Breakfasts are memorable and crafted with special attention by a dedicated chef, often enjoyed in picturesque settings that elevate the dining experience to a gastronomic adventure. Dinner options are equally exquisite, with dishes prepared using fresh, local ingredients, often hailed as the best culinary offerings in Bacalar. The dining atmosphere under the stars contributes to the refined and incredibly flavorful experience.
Rooms at the hotel are particularly noteworthy, offering spacious accommodations with elegant decor. Private access to the lagoon and thoughtful touches like terraces with hammocks enhance relaxation and intimacy. Guests appreciate the meticulous cleanliness and impeccable maintenance of both the rooms and the entire property, along with the friendly and attentive staff who consistently go above and beyond to ensure a delightful stay.
While beds are generally comfortable, their smaller size has occasionally been a point of contention, but this minor detail does little to overshadow the overall comfort and luxury of the environment. The hotel’s high-quality standards extend to connectivity, with superior Wi-Fi service and convenient communication channels for guest inquiries and requests enhancing the stay.
Puerta del Cielo embodies luxury and romance, making it ideal for couples seeking a unique escape. From private dining options to mesmerizing views and intimate room settings, the hotel connects elegance to comfort with a perfect price-performance ratio. Combining its picturesque setting, sophisticated design, and top-notch service, this boutique hotel offers an unforgettable experience that resembles a five-diamond resort, leaving guests with fond memories and the anticipation of future visits.
The dining experience at Puerta del Cielo is a standout feature, with guests consistently praising the fine cuisine and exceptional service. Breakfasts are memorable and crafted with special attention by a dedicated chef, often enjoyed in picturesque settings that elevate the dining experience to a gastronomic adventure. Dinner options are equally exquisite, with dishes prepared using fresh, local ingredients, often hailed as the best culinary offerings in Bacalar. The dining atmosphere under the stars contributes to the refined and incredibly flavorful experience.
Rooms at the hotel are particularly noteworthy, offering spacious accommodations with elegant decor. Private access to the lagoon and thoughtful touches like terraces with hammocks enhance relaxation and intimacy. Guests appreciate the meticulous cleanliness and impeccable maintenance of both the rooms and the entire property, along with the friendly and attentive staff who consistently go above and beyond to ensure a delightful stay.
While beds are generally comfortable, their smaller size has occasionally been a point of contention, but this minor detail does little to overshadow the overall comfort and luxury of the environment. The hotel’s high-quality standards extend to connectivity, with superior Wi-Fi service and convenient communication channels for guest inquiries and requests enhancing the stay.
Puerta del Cielo embodies luxury and romance, making it ideal for couples seeking a unique escape. From private dining options to mesmerizing views and intimate room settings, the hotel connects elegance to comfort with a perfect price-performance ratio. Combining its picturesque setting, sophisticated design, and top-notch service, this boutique hotel offers an unforgettable experience that resembles a five-diamond resort, leaving guests with fond memories and the anticipation of future visits.
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Luxury
Small
Romantic
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Summary of reviews
Capital O Mimi Del Mar in Playa del Carmen receives high praise for its unparalleled beachfront location and proximity to the city's vibrant heart. Guests love the stunning ocean views and the soothing sounds of waves just steps from their rooms. The hotel's prime spot next to the bustling 5th Avenue provides easy access to shops, restaurants and nightlife, contributing to its overall appeal. Despite some noise from the central location, many appreciate the convenience of being close to essential amenities like the ADO bus station and the Cozumel ferry terminal.
The hotel's service is often described as exceptional with guests noting the friendliness and helpfulness of the staff. Specific mentions of Ivan at reception and housekeeper Monica highlight the staff's dedication to ensuring a pleasant stay. The clean and spacious rooms, some with terraces offering beautiful ocean views, further enhance the comfort and satisfaction of the guests.
Dining at the hotel is well-regarded, especially the dinner options. Guests frequently mention the quality and taste of the food, particularly the shrimp cocktail and margaritas. The restaurant service receives consistent praise for its excellence. Although breakfast receives mixed reviews with high points for beachfront dining, some guests find the quality and value lacking, especially due to extra costs and inconvenient serving times.
The rooms offer notable positives with spacious layouts and comfortable beds. Air conditioning works effectively to provide a cool retreat from the tropical heat. However, some facilities need renovation with guests reporting issues like poor lighting, musty smells and occasional maintenance problems. Noise from nearby clubs can be a concern for light sleepers, but the overall charm and location of the hotel compensate for these drawbacks.
Cleanliness receives commendable feedback with many guests noting the hotel's commitment to maintaining a clean beach, pool and rooms. However, there are occasional complaints about inconsistent cleaning standards, broken tiles and sightings of cockroaches.
The pool area, though small, provides beautiful beach views and guests enjoy its refreshing and clean condition when accessible. However, its limited operating hours are a downside for some. The WiFi experience at the hotel is mixed with some guests enjoying good connectivity while others struggle with weak signals, particularly in higher-floor rooms.
Guests consistently highlight the hotel's unbeatable beachfront location, allowing for easy beach access and exploration of Playa del Carmen. The provision of beach chairs and umbrellas and the cleaning of seaweed contribute to a pleasant beach experience. While the prime location makes it a hotspot for nightlife lovers, the noise from nearby nightlife can be disruptive for those seeking a quiet night.
Overall, Capital O Mimi Del Mar provides a blend of beachside relaxation and urban convenience with exceptional service and a friendly atmosphere, making it a popular choice for visitors to Playa del Carmen.
The hotel's service is often described as exceptional with guests noting the friendliness and helpfulness of the staff. Specific mentions of Ivan at reception and housekeeper Monica highlight the staff's dedication to ensuring a pleasant stay. The clean and spacious rooms, some with terraces offering beautiful ocean views, further enhance the comfort and satisfaction of the guests.
Dining at the hotel is well-regarded, especially the dinner options. Guests frequently mention the quality and taste of the food, particularly the shrimp cocktail and margaritas. The restaurant service receives consistent praise for its excellence. Although breakfast receives mixed reviews with high points for beachfront dining, some guests find the quality and value lacking, especially due to extra costs and inconvenient serving times.
The rooms offer notable positives with spacious layouts and comfortable beds. Air conditioning works effectively to provide a cool retreat from the tropical heat. However, some facilities need renovation with guests reporting issues like poor lighting, musty smells and occasional maintenance problems. Noise from nearby clubs can be a concern for light sleepers, but the overall charm and location of the hotel compensate for these drawbacks.
Cleanliness receives commendable feedback with many guests noting the hotel's commitment to maintaining a clean beach, pool and rooms. However, there are occasional complaints about inconsistent cleaning standards, broken tiles and sightings of cockroaches.
The pool area, though small, provides beautiful beach views and guests enjoy its refreshing and clean condition when accessible. However, its limited operating hours are a downside for some. The WiFi experience at the hotel is mixed with some guests enjoying good connectivity while others struggle with weak signals, particularly in higher-floor rooms.
Guests consistently highlight the hotel's unbeatable beachfront location, allowing for easy beach access and exploration of Playa del Carmen. The provision of beach chairs and umbrellas and the cleaning of seaweed contribute to a pleasant beach experience. While the prime location makes it a hotspot for nightlife lovers, the noise from nearby nightlife can be disruptive for those seeking a quiet night.
Overall, Capital O Mimi Del Mar provides a blend of beachside relaxation and urban convenience with exceptional service and a friendly atmosphere, making it a popular choice for visitors to Playa del Carmen.
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Luxury
Small
Beachfront
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Summary of reviews
Layla Tulum - Adults Only is a highly recommended hotel located in the heart of Tulum center, making it a great spot to explore the city. The hotel is surrounded by an array of restaurants, bars and shops, giving guests everything they need within close proximity. The hotel offers a variety of bed sizes, including comfortable and huge beds that received high praise from guests. The rooftop pool is a stunning gem in the hotel's crown, providing an incredible setting for downtime. The hotel's cleanliness, modern decor and location all add to the overall positive experience. The staff, led by the lovely Elena, provide exceptional service and make you feel welcome every step of the way. The hotel is perfect for couples with an intimate atmosphere that makes it ideal for special occasions such as honeymoons. Overall, Layla Tulum - Adults Only is a luxurious and romantic experience that will leave guests feeling pampered and in love.
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Luxury
Small
Pool
Heated Pool
Rooftop Pool
Outdoor Pool
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Summary of reviews
AWA Holbox Hotel Boutique shines with its splendid beachfront location, providing immediate access to beautiful sandy shores and breathtaking sunsets. Guests praise the peaceful yet convenient setting, balancing proximity to the town center with a serene beach ambiance. The stylish boutique charm, combined with excellent views and a quiet environment, create an ideal relaxation spot. The hotel's breakfast offerings, though not included in the reservation, receive high commendation for their quality and appeal, even with notable positive anticipation for a new cafeteria.
Dining at the hotel draws enthusiastic reviews for its delicious Mexican cuisine with unique twists and high-quality presentation. Both onsite restaurants, particularly the beachside one, offer enjoyable environments complemented by professional barista services and excellent cocktails. The overall dining experience is enhanced by superb service with staff going above and beyond to fulfill guests' needs.
Guests are impressed by the lovely and spacious rooms, praised for their meticulous design, cleanliness and stunning sea views. Despite mentions of minor issues like noise insulation and occasional maintenance concerns, the unique room amenities contribute to a comfortable stay. Cleanliness is a strong positive feature with both rooms and the property maintaining an immaculate condition, significantly enhancing the hospitality experience.
The staff at AWA Holbox Hotel Boutique are highlighted as exceptional with their friendliness and attentiveness standing out in numerous reviews. Key staff members, like Sacha and Melissa, leave a lasting positive impression through their service. Management and concierge staff also earn praise for their dedication and helpfulness, fostering a welcoming atmosphere.
The hotel's pool areas, particularly the rooftop pool, are well-received for their design and views, despite some operational hiccups and limited sunbeds. Comfortable beds both in the rooms and around the property ensure a restful experience for guests, rounding out the overall positive stay at AWA Holbox Hotel Boutique.
Dining at the hotel draws enthusiastic reviews for its delicious Mexican cuisine with unique twists and high-quality presentation. Both onsite restaurants, particularly the beachside one, offer enjoyable environments complemented by professional barista services and excellent cocktails. The overall dining experience is enhanced by superb service with staff going above and beyond to fulfill guests' needs.
Guests are impressed by the lovely and spacious rooms, praised for their meticulous design, cleanliness and stunning sea views. Despite mentions of minor issues like noise insulation and occasional maintenance concerns, the unique room amenities contribute to a comfortable stay. Cleanliness is a strong positive feature with both rooms and the property maintaining an immaculate condition, significantly enhancing the hospitality experience.
The staff at AWA Holbox Hotel Boutique are highlighted as exceptional with their friendliness and attentiveness standing out in numerous reviews. Key staff members, like Sacha and Melissa, leave a lasting positive impression through their service. Management and concierge staff also earn praise for their dedication and helpfulness, fostering a welcoming atmosphere.
The hotel's pool areas, particularly the rooftop pool, are well-received for their design and views, despite some operational hiccups and limited sunbeds. Comfortable beds both in the rooms and around the property ensure a restful experience for guests, rounding out the overall positive stay at AWA Holbox Hotel Boutique.
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Luxury
Small
Beach
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Summary of reviews
Hotel Casa Tortuga Tulum - Cenotes Park Inclusive receives a wealth of positive reviews across various categories. The tranquil location is highly praised for its natural beauty, offering a serene escape with convenient proximity to stunning cenotes and nearby attractions like Xel-Ha and archaeological sites. Although the hotel is secluded, requiring a vehicle for easy access to Tulum's city center and other locales, the peaceful setting contributes significantly to a restful and private experience.
Guests appreciate the spacious, clean and modern rooms equipped with amenities such as flat-screen TVs with Netflix, air conditioning and kitchenettes. The large, comfortable beds are frequently highlighted, ensuring a pleasant and restful stay. Despite occasional mentions of minor issues like variable water temperature in the showers, musty smells or inconsistent housekeeping, the overall sentiment towards the accommodations remains positive.
Breakfast offerings at the hotel receive mixed reviews. While many find the breakfast delicious and of good quality, concerns about its late availability and extra costs for some items like fruits are noted. This timing issue is particularly inconvenient for early risers or those planning to explore Tulum. Conversely, the unique dining experience, especially dinner at the cenote cave and the 4-course meals at the Baalman restaurant, garners high praise, although diners must plan ahead due to the early closing times of on-site dining options.
Cleanliness stands out as a strong point with many guests describing the property as fresh, well-maintained and hygienic. Modern decor and inviting pool areas further enhance the appeal of the hotel. The pool facilities, frequently described as beautiful and comfortable, add to the overall relaxing atmosphere.
Staff receive generally favorable feedback for their friendliness and helpfulness, contributing to a welcoming environment. Specific staff members like Miss Lulú and Lucy are often commended for their exceptional service. However, some inconsistencies in service quality, particularly at night, are noted.
WiFi quality presents a mixed bag with some guests experiencing stable and excellent connectivity while others confront unreliable or non-functional internet. Helpful staff at reception reportedly address these issues promptly when they arise.
Parking arrangements are well-received with secure and convenient options available near rooms and the cenote site, enhancing overall convenience for guests with vehicles.
In summary, Hotel Casa Tortuga Tulum - Cenotes Park Inclusive is celebrated for its beautiful and peaceful setting, comfortable and well-equipped rooms and warm hospitality. While there are some logistical considerations with breakfast timing, dining options and WiFi reliability, the general consensus points to a satisfying and memorable stay, especially for those seeking a natural retreat.
Guests appreciate the spacious, clean and modern rooms equipped with amenities such as flat-screen TVs with Netflix, air conditioning and kitchenettes. The large, comfortable beds are frequently highlighted, ensuring a pleasant and restful stay. Despite occasional mentions of minor issues like variable water temperature in the showers, musty smells or inconsistent housekeeping, the overall sentiment towards the accommodations remains positive.
Breakfast offerings at the hotel receive mixed reviews. While many find the breakfast delicious and of good quality, concerns about its late availability and extra costs for some items like fruits are noted. This timing issue is particularly inconvenient for early risers or those planning to explore Tulum. Conversely, the unique dining experience, especially dinner at the cenote cave and the 4-course meals at the Baalman restaurant, garners high praise, although diners must plan ahead due to the early closing times of on-site dining options.
Cleanliness stands out as a strong point with many guests describing the property as fresh, well-maintained and hygienic. Modern decor and inviting pool areas further enhance the appeal of the hotel. The pool facilities, frequently described as beautiful and comfortable, add to the overall relaxing atmosphere.
Staff receive generally favorable feedback for their friendliness and helpfulness, contributing to a welcoming environment. Specific staff members like Miss Lulú and Lucy are often commended for their exceptional service. However, some inconsistencies in service quality, particularly at night, are noted.
WiFi quality presents a mixed bag with some guests experiencing stable and excellent connectivity while others confront unreliable or non-functional internet. Helpful staff at reception reportedly address these issues promptly when they arise.
Parking arrangements are well-received with secure and convenient options available near rooms and the cenote site, enhancing overall convenience for guests with vehicles.
In summary, Hotel Casa Tortuga Tulum - Cenotes Park Inclusive is celebrated for its beautiful and peaceful setting, comfortable and well-equipped rooms and warm hospitality. While there are some logistical considerations with breakfast timing, dining options and WiFi reliability, the general consensus points to a satisfying and memorable stay, especially for those seeking a natural retreat.
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Luxury
Small
Honeymoon
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Summary of reviews
My Blue Hotel Holbox is celebrated for its serene and idyllic beachfront location, offering guests peace and tranquility while maintaining convenient access to nearby attractions. The hotel's setting along one of Holbox's most beautiful beaches, close to Punta Mosquito, provides a private and soothing escape with excellent views and minimal disturbance from foot traffic. The modern amenities, well-maintained grounds and beach facilities offer further appeal for those looking to disconnect and relax in a natural paradise.
Guests find the breakfast offerings diverse and enjoyable, featuring items such as eggs, pancakes and fresh fruit, often enjoyed in a pleasant outdoor setting with sea views. Although some mention the breakfast could benefit from more variety and better management, it generally receives positive feedback for its freshness and taste.
Dinner experiences receive mixed reviews; while many appreciate the charming setting and reasonably priced meals by the sea, there are mentions of issues such as cold food, disappointing seafood quality and inconsistent service. The pricing of meals and the limited dinner offerings also come under scrutiny.
The rooms at My Blue Hotel are praised for their spaciousness, cleanliness and modern simplicity. Guests enjoy the large beds, comfortable bedding and additional amenities like balconies with sea views and smart TVs. Although some guests find the decor too minimalist and note occasional noise disturbances, the overall comfort and efficient room cleaning service are well-regarded.
Cleanliness throughout the hotel is a high point with guests consistently commending the immaculate condition of rooms, common areas and the beach. The attentive cleaning staff ensures a consistently tidy and welcoming environment, despite a few isolated issues with room maintenance.
The staff at My Blue Hotel Holbox is frequently praised for their friendliness, responsiveness and helpfulness. Notable employees, including Fatima and receptionists Cristian, Ricardo and Rodrigo, receive specific accolades. While there are occasional mentions of language barriers and inconsistency in service, the majority of guests find the staff's warm and accommodating nature enhances their stay.
Wi-Fi experiences are mixed with many guests reporting strong and reliable internet access, even reaching near the beach. However, there are instances of poor connectivity, particularly in rooms.
The hotel's pool areas receive high praise for their cleanliness, beauty and the added convenience of a poolside bar. The infinity pool, offering stunning sea views, along with ample lounge chairs, contributes to a relaxing and visually appealing environment.
Families find My Blue Hotel Holbox to be a welcoming destination, featuring family-friendly rooms and facilities, including baby beds and spacious accommodations near the pool. Despite occasional noise from active children, the hotel maintains a peaceful ambiance suitable for family vacations.
Overall, the comfortable beds, spacious rooms and attentive service make My Blue Hotel Holbox a cozy and restful destination. While there are areas for improvement, particularly in dining and room soundproofing, the hotel’s strengths in location, cleanliness and staff hospitality stand out, making it a favored retreat for many travelers.
Guests find the breakfast offerings diverse and enjoyable, featuring items such as eggs, pancakes and fresh fruit, often enjoyed in a pleasant outdoor setting with sea views. Although some mention the breakfast could benefit from more variety and better management, it generally receives positive feedback for its freshness and taste.
Dinner experiences receive mixed reviews; while many appreciate the charming setting and reasonably priced meals by the sea, there are mentions of issues such as cold food, disappointing seafood quality and inconsistent service. The pricing of meals and the limited dinner offerings also come under scrutiny.
The rooms at My Blue Hotel are praised for their spaciousness, cleanliness and modern simplicity. Guests enjoy the large beds, comfortable bedding and additional amenities like balconies with sea views and smart TVs. Although some guests find the decor too minimalist and note occasional noise disturbances, the overall comfort and efficient room cleaning service are well-regarded.
Cleanliness throughout the hotel is a high point with guests consistently commending the immaculate condition of rooms, common areas and the beach. The attentive cleaning staff ensures a consistently tidy and welcoming environment, despite a few isolated issues with room maintenance.
The staff at My Blue Hotel Holbox is frequently praised for their friendliness, responsiveness and helpfulness. Notable employees, including Fatima and receptionists Cristian, Ricardo and Rodrigo, receive specific accolades. While there are occasional mentions of language barriers and inconsistency in service, the majority of guests find the staff's warm and accommodating nature enhances their stay.
Wi-Fi experiences are mixed with many guests reporting strong and reliable internet access, even reaching near the beach. However, there are instances of poor connectivity, particularly in rooms.
The hotel's pool areas receive high praise for their cleanliness, beauty and the added convenience of a poolside bar. The infinity pool, offering stunning sea views, along with ample lounge chairs, contributes to a relaxing and visually appealing environment.
Families find My Blue Hotel Holbox to be a welcoming destination, featuring family-friendly rooms and facilities, including baby beds and spacious accommodations near the pool. Despite occasional noise from active children, the hotel maintains a peaceful ambiance suitable for family vacations.
Overall, the comfortable beds, spacious rooms and attentive service make My Blue Hotel Holbox a cozy and restful destination. While there are areas for improvement, particularly in dining and room soundproofing, the hotel’s strengths in location, cleanliness and staff hospitality stand out, making it a favored retreat for many travelers.
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Luxury
Small
Honeymoon
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Categories
Luxury
Small
Honeymoon
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Summary of reviews
Pachamaya Holistic Wellness & Spa, located in the vibrant city of Cancun, is lauded for its superb location, which affords guests convenient access to local attractions, dining, and entertainment options. The spa's proximity to the ADO bus terminal enhances its appeal, making it an ideal base for travelers eager to explore the city with ease. Complimenting its prime location is a welcoming staff known for their friendliness and attentiveness, ensuring visitors feel cared for throughout their stay.
The breakfast offerings receive praise for their excellence and freshness, though guests suggest improvements in value and service efficiency could enhance the experience further. Rooms at Pachamaya are generally appreciated for their cleanliness, spaciousness, and calming decor, with executive suites noted for their luxurious feel. While some reviews mention inconsistencies in room quality, the overall atmosphere remains positive, with cleanliness standards contributing to a relaxing ambiance.
The spa is a highlight for many, offering a range of notable services such as holistic massages and sound healing sessions, often described as remarkable. Enthusiastic recommendations also extend to the yoga sessions, especially those led by the skilled instructor Anna, and the enriching cacao ceremony. The pool, similarly praised for its cleanliness and serene setting, acts as a focal point for relaxation. Although there are minor issues like the jacuzzi being off, the pool area continues to receive positive comments.
Feedback on the beds is mixed, with some guests finding them comfortable and spacious, while others mention firmness and size as potential areas for improvement. Nevertheless, the aesthetic appeal and ample room space are appreciated. On the wellness front, Pachamaya excels with a diverse range of yoga classes and wellness activities that enhance the guest experience, cementing its reputation as a serene retreat amidst the bustling environment of Cancun.
The breakfast offerings receive praise for their excellence and freshness, though guests suggest improvements in value and service efficiency could enhance the experience further. Rooms at Pachamaya are generally appreciated for their cleanliness, spaciousness, and calming decor, with executive suites noted for their luxurious feel. While some reviews mention inconsistencies in room quality, the overall atmosphere remains positive, with cleanliness standards contributing to a relaxing ambiance.
The spa is a highlight for many, offering a range of notable services such as holistic massages and sound healing sessions, often described as remarkable. Enthusiastic recommendations also extend to the yoga sessions, especially those led by the skilled instructor Anna, and the enriching cacao ceremony. The pool, similarly praised for its cleanliness and serene setting, acts as a focal point for relaxation. Although there are minor issues like the jacuzzi being off, the pool area continues to receive positive comments.
Feedback on the beds is mixed, with some guests finding them comfortable and spacious, while others mention firmness and size as potential areas for improvement. Nevertheless, the aesthetic appeal and ample room space are appreciated. On the wellness front, Pachamaya excels with a diverse range of yoga classes and wellness activities that enhance the guest experience, cementing its reputation as a serene retreat amidst the bustling environment of Cancun.
Categories
Luxury
Small
Spa
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Summary of reviews
SILVERSANDS Hotel Boutique on 5th Avenue in Playa del Carmen is widely celebrated for its prime location that offers guests easy access to local attractions, shops, and restaurants, all within a short distance from the beach. The hotel manages to deliver a peaceful retreat from the bustling 5th Avenue without compromising on convenience, providing a tranquil environment highly valued by many visitors. Guests generally find the spacious, well-appointed rooms to be a major draw, with highlights including large, comfortable beds and kitchenettes equipped with essential amenities like coffee makers and refrigerators. The clean, modern appeal of the rooms contributes to an inviting and cozy ambiance, supplemented by attention to details such as high ceilings and contemporary designs.
The hotel staff are frequently commended for their friendliness and attentiveness, particularly standout employees like Lulu and the manager Roberto, who enhance the overall positive guest experience. While the majority of guests are satisfied with the service, there are sporadic mentions of inconsistent service and challenges in communication due to language barriers.
Despite these positives, cleanliness and facility maintenance emerge as areas needing improvement, with some guests noting issues like mold, dampness, and poorly maintained common areas such as the pool and terrace. The rooftop pool, though praised for its potential charm and evening ambiance, often falls short of expectations due to its small size and cleanliness concerns.
The proximity to a private beach is a significant advantage, though access involves a daily fee. While the beds generally provide comfort, some reviews suggest that updating the mattresses could further enhance guest satisfaction. The Wi-Fi service receives mixed feedback, with inconsistent connectivity noted, although occasional periods of functionality are reported.
Overall, the SILVERSANDS Hotel Boutique presents a comfortable and convenient option for travelers, particularly appealing for its value given the excellent location. Addressing highlighted issues could elevate the experience, making it an even more attractive choice for visitors to Playa del Carmen.
The hotel staff are frequently commended for their friendliness and attentiveness, particularly standout employees like Lulu and the manager Roberto, who enhance the overall positive guest experience. While the majority of guests are satisfied with the service, there are sporadic mentions of inconsistent service and challenges in communication due to language barriers.
Despite these positives, cleanliness and facility maintenance emerge as areas needing improvement, with some guests noting issues like mold, dampness, and poorly maintained common areas such as the pool and terrace. The rooftop pool, though praised for its potential charm and evening ambiance, often falls short of expectations due to its small size and cleanliness concerns.
The proximity to a private beach is a significant advantage, though access involves a daily fee. While the beds generally provide comfort, some reviews suggest that updating the mattresses could further enhance guest satisfaction. The Wi-Fi service receives mixed feedback, with inconsistent connectivity noted, although occasional periods of functionality are reported.
Overall, the SILVERSANDS Hotel Boutique presents a comfortable and convenient option for travelers, particularly appealing for its value given the excellent location. Addressing highlighted issues could elevate the experience, making it an even more attractive choice for visitors to Playa del Carmen.
Categories
Luxury
Small
Beach
$
Info
Summary of reviews
'Los Arcos Hotel in Tulum' garners positive reviews for its prime central location, which offers guests easy access to Tulum’s vibrant main avenue replete with restaurants, bars, shops and urban services. The proximity to the ADO bus terminal ensures easy movement around town and despite its central position, the hotel maintains a serene and peaceful atmosphere. Guests appreciate the tranquil retreat the hotel provides from the town’s hustle and bustle.
Rooms are spacious, clean and adorned with modern furnishings and minimalist decor. The air conditioning and large windows offer a comfortable and ventilated environment. Frequent daily cleaning services ensure that the environment remains tidy. Though some guests noted minor issues like insufficient storage and occasional street noise, the overall feedback highlights satisfaction with the room size, modern amenities and cleanliness, making it a good choice for both short and extended stays.
Guests have mixed feelings about the breakfast offered, which consists of fresh fruits, yogurt, granola, toast and juice. Many find it nutritious and tasty, but some mention that it lacks variety and savory options and the portions could be more substantial. The dining experience by the poolside or in the garden enhances the morning meal, contributing to the hotel’s pleasant atmosphere.
The hotel staff receives high praise for their friendliness, patience and helpfulness with many guests singling out specific members for exceptional service. Their recommendations and efforts to enhance the stay significantly contribute to the positive reviews of the hotel.
Free Wi-Fi feedback is mixed. While some guests find it reliable, others report inconsistency, especially in the room areas. The pool, nestled in a charming courtyard, is loved for its beauty and serenity, although some guests feel that its maintenance and size could be improved.
Parking is generally not a problem with secure and free options mainly on the street, though the hotel’s spaces are limited. The family-friendly environment, spacious family rooms and a cozy atmosphere make it a great choice for those traveling with kids, though initial navigation to the hotel might be a bit challenging due to address listing discrepancies.
The beds have received varied reviews with some guests enjoying their comfort while others found the mattresses hard or worn out. This inconsistency suggests that improvements in bedding could enhance the overall experience.
Overall, Los Arcos Hotel offers excellent value for money with its comfortable accommodations, friendly staff and superb location, making it an attractive option for visitors looking to experience Tulum's vibrant life and relaxing retreats.
Rooms are spacious, clean and adorned with modern furnishings and minimalist decor. The air conditioning and large windows offer a comfortable and ventilated environment. Frequent daily cleaning services ensure that the environment remains tidy. Though some guests noted minor issues like insufficient storage and occasional street noise, the overall feedback highlights satisfaction with the room size, modern amenities and cleanliness, making it a good choice for both short and extended stays.
Guests have mixed feelings about the breakfast offered, which consists of fresh fruits, yogurt, granola, toast and juice. Many find it nutritious and tasty, but some mention that it lacks variety and savory options and the portions could be more substantial. The dining experience by the poolside or in the garden enhances the morning meal, contributing to the hotel’s pleasant atmosphere.
The hotel staff receives high praise for their friendliness, patience and helpfulness with many guests singling out specific members for exceptional service. Their recommendations and efforts to enhance the stay significantly contribute to the positive reviews of the hotel.
Free Wi-Fi feedback is mixed. While some guests find it reliable, others report inconsistency, especially in the room areas. The pool, nestled in a charming courtyard, is loved for its beauty and serenity, although some guests feel that its maintenance and size could be improved.
Parking is generally not a problem with secure and free options mainly on the street, though the hotel’s spaces are limited. The family-friendly environment, spacious family rooms and a cozy atmosphere make it a great choice for those traveling with kids, though initial navigation to the hotel might be a bit challenging due to address listing discrepancies.
The beds have received varied reviews with some guests enjoying their comfort while others found the mattresses hard or worn out. This inconsistency suggests that improvements in bedding could enhance the overall experience.
Overall, Los Arcos Hotel offers excellent value for money with its comfortable accommodations, friendly staff and superb location, making it an attractive option for visitors looking to experience Tulum's vibrant life and relaxing retreats.
Categories
Luxury
Small
Honeymoon
$
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Summary of reviews
Villas Ixchel in Chiquila is highly regarded for its strategic and serene location, making it a preferred choice for travelers en route to Isla Holbox. Its proximity to the ferry port, set amidst a quiet and safe village atmosphere, offers guests easy access while maintaining a peaceful retreat. Although the hotel can be somewhat challenging to locate initially, the attentive staff are always ready to assist with transport arrangements, ensuring convenience and a pleasant arrival.
The accommodation shines with its comfort and cleanliness, featuring spacious, well-equipped rooms complete with modern amenities such as air conditioning and minibars. The tasteful decor and cozy ambiance, accentuated by well-maintained outdoor seating areas, contribute to a restful and inviting environment. While some rooms are described as smaller, they are efficiently designed and provide the necessary comforts for a pleasant stay.
The breakfast experience at Villas Ixchel is a standout, offering a simple yet delicious array of freshly prepared dishes served in a delightful setting by the pool. Guests consistently appreciate the personalized attention from the staff during breakfast, setting a positive tone for the day.
Cleanliness is a hallmark of Villas Ixchel, with guests frequently praising the spotless conditions of the facilities. The hotel's beautifully maintained garden and pool area enhance the overall charm and tranquility, providing a visually appealing and serene environment for relaxation.
The exceptional hospitality of the Villas Ixchel staff garners frequent praise, with the team noted for their friendliness, helpfulness, and dedication to guest satisfaction. Their willingness to assist and provide guidance ensures a warm and welcoming experience for all visitors.
The villa's pool, despite being slightly smaller than expected, is well-received for its cleanliness and charm, serving as a great spot for guests to unwind. The overall family-friendly ambiance, coupled with convenient amenities like reliable wifi and ample parking, enhances the convenience and enjoyment of the stay.
In summary, Villas Ixchel delivers a commendable blend of strategic location, comfort, tranquility, and outstanding service. While it may not officially have a 5-star rating, many guests feel its quality rivals such standards, making it highly recommended for families and individuals seeking a peaceful retreat en route to Holbox.
The accommodation shines with its comfort and cleanliness, featuring spacious, well-equipped rooms complete with modern amenities such as air conditioning and minibars. The tasteful decor and cozy ambiance, accentuated by well-maintained outdoor seating areas, contribute to a restful and inviting environment. While some rooms are described as smaller, they are efficiently designed and provide the necessary comforts for a pleasant stay.
The breakfast experience at Villas Ixchel is a standout, offering a simple yet delicious array of freshly prepared dishes served in a delightful setting by the pool. Guests consistently appreciate the personalized attention from the staff during breakfast, setting a positive tone for the day.
Cleanliness is a hallmark of Villas Ixchel, with guests frequently praising the spotless conditions of the facilities. The hotel's beautifully maintained garden and pool area enhance the overall charm and tranquility, providing a visually appealing and serene environment for relaxation.
The exceptional hospitality of the Villas Ixchel staff garners frequent praise, with the team noted for their friendliness, helpfulness, and dedication to guest satisfaction. Their willingness to assist and provide guidance ensures a warm and welcoming experience for all visitors.
The villa's pool, despite being slightly smaller than expected, is well-received for its cleanliness and charm, serving as a great spot for guests to unwind. The overall family-friendly ambiance, coupled with convenient amenities like reliable wifi and ample parking, enhances the convenience and enjoyment of the stay.
In summary, Villas Ixchel delivers a commendable blend of strategic location, comfort, tranquility, and outstanding service. While it may not officially have a 5-star rating, many guests feel its quality rivals such standards, making it highly recommended for families and individuals seeking a peaceful retreat en route to Holbox.
Categories
Luxury
Small
Family
Categories
2
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