Coco Hacienda Tulum - Adults Only is a gem in the middle of Tulum center, offering a unique and peaceful stay in the bustling town. The hotel's location is ideal for those who want to be walking distance to the center with plenty of options for restaurants, shops and local recommendations. The delicious breakfast served every morning is a guest favorite with big portions and good variety of dishes. The rooms are tastefully decorated, spacious and very clean with beautiful upgrades and stunning jacuzzis. The staff is extremely friendly, helpful and accommodating, going above and beyond to ensure an exceptional experience. The outdoor pool experience is exceptional with two beautiful swimming pools, well-maintained facilities and excellent pool-side service. The hotel is adult-only, creating a peaceful and romantic atmosphere perfect for couples. Overall, Coco Hacienda Tulum - Adults Only is a must-visit for those looking for a relaxing and unforgettable vacation experience.
Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
Villas El Encanto Cozumel provides a peaceful and enchanting retreat, combining the charm of a jungle-like setting with urban convenience. Situated close to downtown Cozumel, it offers easy access to local amenities while maintaining a quiet and serene environment. The lush gardens create a picturesque atmosphere, further enhancing the sense of tranquility and privacy.
Guests consistently praise the spacious, impeccably clean rooms, noting the home-away-from-home feel with comfortable beds and tasteful decor. Many accommodations come with private amenities such as balconies and pools, contributing to a luxurious and relaxing stay. The property also features well-maintained communal areas, including shared kitchens and sparkling clean pools set amidst beautifully landscaped gardens.
The exceptional hospitality provided by the staff and owners, including Ana and Martin, is frequently highlighted. Guests appreciate the warm welcome and personal touches that make them feel at home, along with the helpfulness and friendliness of the staff, who are always ready to assist and offer recommendations.
While the Wi-Fi connectivity occasionally presents challenges, the overall experience at the hotel remains positive due to the attentive service and high-quality amenities. The dual pools, surrounded by vibrant murals and hammocks, offer a serene escape, appealing to families and couples looking to unwind.
Visitors find exceptional value for money at Villas El Encanto Cozumel, often describing it as a top-notch choice with excellent facilities and attentive service. The property stands out as a romantic retreat, perfect for couples and special occasions, with its private pools and serene setting adding an intimate touch. This captivating hideaway promises a memorable and rejuvenating getaway, offering an idyllic blend of nature and urban convenience.
Casa Tortugas Boutique Hotel in Cancun has garnered widespread acclaim as an authentic hidden gem, offering a tranquil oasis amidst the vibrant hotel zone. The hotel’s prime location ensures guests have convenient access to the ferry terminal to Isla Mujeres and local attractions, while the serene environment provides a peaceful retreat from the bustling city. Guests appreciate the stunning lagoon views and the beautifully maintained infinity pool, which offers magnificent sunset vistas.
The warm and dedicated staff are a standout feature, consistently praised for their friendliness and attentiveness. The family-run nature of the hotel adds a personal touch, making guests feel at home with exceptional hospitality. Communication is facilitated through a responsive WhatsApp group, enhancing the overall guest experience.
Rooms at Casa Tortugas are spacious, modern and impeccably clean, featuring well-equipped kitchens and comfortable beds. The tasteful décor, blending Mexican and Mediterranean influences, creates a homely yet exotic ambiance that guests adore. While a few reviews mentioned dated décor or harder mattresses, these concerns were minor compared to the overall positive feedback.
Though the hotel does not offer breakfast, the provision of coffee, milk and tea is appreciated. Guests have suggested that an onsite breakfast service would elevate their stay further. Despite the minor inconvenience of having to travel for breakfast, the nearby convenience store provides an alternative.
The hotel’s cleanliness is exemplary with both common areas and rooms described as spotless. The serene pool area, complete with ample seating and beautiful garden surroundings, serves as an inviting space for relaxation. Proximity to Playa Tortugas beach, although small and not the cleanest, offers easy beach access and a convenient location for visiting Isla Mujeres.
Casa Tortugas is particularly favored by families for its spacious accommodations, peaceful atmosphere and family-friendly service. The hotel’s charm and quality service make it a preferred choice over larger resorts, offering an intimate and memorable stay.
In summary, Casa Tortugas Boutique Hotel blends convenience, comfort and serenity, providing guests with a unique and delightful experience in Cancun. With its stunning views, excellent service and tranquil setting, it stands out as a high-quality retreat that many guests are eager to revisit.
Ocean Zen Suites on 5th Avenue - Adults Only successfully combines tranquility and accessibility in a serene Playa del Carmen location. Nestled on the quieter side of town, this adults-only retreat offers peaceful nights while still providing easy access to the vibrant attractions of 5th Avenue. With just a five-minute stroll to the beach, including the hidden Secret Beach, guests can immerse themselves in an idyllic environment surrounded by undeveloped forest areas.
The rooms at Ocean Zen Suites are spacious, clean, and comfortably furnished, offering everything needed for a relaxing stay. Guests appreciate the romantic ambiance, enhanced by lovely terraces and balconies that provide views of the surrounding birdlife. While there are some minor concerns regarding inconsistent housekeeping, the overall cleanliness and comfort of the suites are highly praised.
Staff at Ocean Zen Suites receive exceptional praise for their friendliness and helpfulness, creating a welcoming and well-attended atmosphere. The manager, Sergio, and the notably kind Mayan cleaner are often highlighted for their exceptional service, alongside other staff members, including Roberto and Bella. The dedication and professionalism of the team contribute significantly to the positive guest experience, making the stay delightful.
While the rooftop pool is intended to be a stunning evening spot, taking advantage of impressive sea views and a unique concept, maintenance issues have frequently disappointed guests. Improving upkeep of the pool would enhance its attractiveness and usability.
Overall, Ocean Zen Suites on 5th Avenue - Adults Only offers a peaceful retreat with easy access to nearby attractions, supported by top-notch staff service, comfortable rooms, and a welcoming environment. Minor drawbacks regarding housekeeping and pool maintenance do little to overshadow the overall positive experience enjoyed by visitors.
Riu Palace Las Americas - All Inclusive - Adults Only receives high praise from guests for its exceptional location and service. Perfectly situated in Cancun's hotel zone, the hotel offers beautiful beachfront access and proximity to vibrant nightlife and popular attractions. Guests appreciate the serene beach environment and panoramic sea views, facilitated by clean sands and gentle waves that are ideal for swimming. The tranquil atmosphere is enhanced by the hotel's adult-only policy, offering an uninterrupted retreat for relaxation.
Breakfast at the resort is celebrated for its variety and quality, providing a delicious start to the day with a buffet that satisfies diverse preferences. Dinner options are equally appreciated, with multiple themed restaurants offering tasty cuisines, including steaks, Japanese, and fusion dishes. Despite minor critiques regarding buffet options and restaurant hours, the dining experiences are generally well-received, contributing to the hotel's positive culinary reputation.
The rooms are spacious and comfortable, often featuring spectacular sea views. Guests consistently note the cleanliness and maintenance of the accommodations, although there are occasional remarks about the need for updates in amenities and fixtures. The resort's staff is frequently lauded for their friendliness and professionalism, going above and beyond to ensure a personalized and welcoming stay.
The pools, including a swim-up bar and activity pool, offer vibrant places for relaxation and fun. Quick service and the close proximity to a clean beach further enhance the outdoor experience. Guests enjoy the hotel’s dynamic nightlife offerings, with live music, shows, and access to parties at nearby venues providing ample entertainment, although some wish for extended hours.
While the beds receive mixed reviews regarding comfort, the overall satisfaction with the resort remains high. The all-inclusive experience provides extensive dining and drink options, ensuring guests can enjoy their stay without hassle. Despite minor issues at checkout with unexpected charges, the overall experience at Riu Palace Las Americas is deemed exceptional, offering a luxurious and relaxing getaway for adults looking to indulge in a sophisticated setting.
Infinity Suites is a luxury hotel located in a quiet area close to central Tulum and some beautiful beaches. The rooftop pool is a standout feature, offering panoramic views of the city. The staff consistently receives rave reviews for their helpfulness and friendliness with Adrian and Estephania standing out. The rooms are generally clean, spacious and well-decorated with modern amenities and comfortable beds. Some guests reported issues with cleanliness, humidity and noise from appliances, but overall, guests enjoyed the comfortable and well-equipped place to stay. While a car is recommended to get around, bikes are available for a short ride into town. The hotel's location is safe with shopping and cafes within close proximity. The wifi is great and guests appreciate the security and free parking.
Che Playa Hostel & Bar Adults Only is celebrated for its prime location in the heart of Playa del Carmen, just steps away from vibrant Fifth Avenue and the beautiful beach. The hostel strikes a harmonious balance, offering tranquility on a quiet street while maintaining close proximity to lively bars, restaurants, and shops. This makes it an ideal base for exploring local attractions and enjoying both the vibrant nightlife and serene beaches.
Guests consistently praise the exceptional hospitality and friendliness of the staff, highlighted by standout team members who enhance the welcoming atmosphere. The staff's dedication to organizing activities fosters an engaging social environment, particularly appreciated by solo travelers. This focus on good vibes makes Che Playa Hostel a vibrant and bustling choice for visitors.
The rooftop pool area is a popular feature, providing a charming escape with a modern design complemented by a bar offering excellent drink options. Despite its modest size, the pool's cleanliness and appealing setting create an inviting space for relaxation or participation in daily lively parties. Such events, alongside the cool rooftop bar, encourage social interaction and contribute to the hostel's energetic nightlife.
In terms of accommodation, the beds receive positive feedback for their comfort and functionality, featuring individual curtains, lamps, sockets, and lighting for added privacy. While there are mentions of aging mattresses or smaller room sizes, the overall consensus is favorable regarding bedding comfort. The hostel stands out for its clean communal areas and attentive housekeeping staff, despite some concerns with bathroom hygiene that indicate room for improvement.
Che Playa Hostel offers reliable WiFi in common areas, ensuring connectivity for guests staying in shared spaces. While there are mixed reviews regarding breakfast, with suggestions for including meal options, the hostel compensates by offering tours and vibrant activities. This adds to the dynamic social scene, offering plenty of opportunities for exploration and adventure within its central location.
Overall, Che Playa Hostel & Bar Adults Only excels in providing a lively and social experience for travelers looking to enjoy Playa del Carmen’s vibrant atmosphere, complemented by its unbeatable location and the welcoming hospitality of its staff.