4-Star HotelThis boutique hotel offers a blend of luxury and comfort. It is located in a rural area of Coimbra and features a sauna. Guests can enjoy a buffet breakfast daily.
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Summary of reviews related to the '4 Star' categoryPalacio São Silvestre-Boutique Hotel is generally regarded as a four-star establishment with mixed feedback from guests regarding its alignment with this rating. On the positive side, the hotel offers excellent facilities, modern amenities and a welcoming atmosphere. Its accommodations are deemed suitable and representative of a four-star hotel, providing good value for the category. Guests have highlighted the superb cleanliness of the property with amenities such as a café, pool and gym enhancing the overall experience.
However, there are notable areas where the hotel falls short of four-star expectations. The restaurant has received criticism with some reviews indicating that it is below the level typically associated with a four-star establishment. Similarly, the breakfast offering was found to be lacking variety and, at times, disappointing in terms of quality and selection. Concerns about safety, the dated condition of some rooms and the hotel's musty smell were also mentioned, pointing to a need for urgent improvements. Despite friendly service, staff performance did not consistently meet the high standards expected of a four-star hotel. While many guests felt the hotel deserved its four-star rating, others expressed disappointment, indicating that it did not fully live up to this classification.
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