Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsEl Tucano Resort & Thermal Spa, located near Ciudad Quesada, offers guests a tranquil escape amidst lush greenery and abundant wildlife, providing convenient access to thermal springs and various attractions like La Fortuna. The resort is celebrated for its serene setting, likened to a hidden oasis with beautifully situated pools and walking trails that nature enthusiasts cherish.
Guests frequently praise the dining options, particularly the dinner experience, which is described as spectacular, especially when included in spa packages. The breakfast, despite mixed reviews, often receives commendations for its delicious and varied offerings, showcasing Costa Rican flavors that enhance the morning ambiance of the resort.
Though the rooms receive a mixed reception, with some appreciating their cleanliness and comfort, others note the need for updates and maintenance. The resort's welcoming atmosphere is highlighted by the friendly and attentive staff, whose exceptional service enhances the guest experience. The amiable personnel consistently contribute to a relaxing stay, particularly in the serene environment provided by the thermal waters.
The spa facilities are a standout attraction, offering visitors a rejuvenating experience with natural hot springs and thermal pools. Guests enjoy the flexibility of pools open 24 hours a day and appreciate the warm basins and enchanting landscape. While maintenance issues occasionally arise, the overall cleanliness and service contribute to a satisfying spa vacation.
Overall, El Tucano Resort & Thermal Spa is recognized for its exceptional location, quality dining, relaxing spa services, and attentive staff, providing guests with a memorable retreat into tranquility. Show more
Read review summaries for all categories
Categories
Family Friendly Resort
This resort offers thermal springs, an outdoor pool, and spa services. It is located in the mountains, providing a relaxing environment for families.
Resort with Swimming Pool
This resort features both an outdoor pool and thermal spa, providing diverse options for relaxation and recreation. The thermal waters offer therapeutic benefits, enhancing the overall pool experience.
Indoor Pool Outdoor Pool
Resort with Parking
This resort offers convenient on-site parking for guests. The added benefit of thermal spas enhances the overall experience, providing relaxation and ease of access.
Accessible Resort
This resort offers wheelchair access and facilities for disabled guests, including a roll-in shower and grab bars in certain rooms. It features accessible common areas and meeting facilities with wheelchair access.
Resort with Gym
This resort includes a fitness center along with its thermal spa. The fitness facilities provide guests with options for exercise and wellness.
4-Star Resort
Located in Aguas Zarcas, this resort features thermal spas, offering relaxation and wellness amenities in a natural setting.
Resort with Outdoor Pool
This resort features multiple outdoor pools, including one with a lazy river, and several hot spring pools sourced from volcanic springs for relaxation and therapeutic benefits.
Resort with Indoor Pool
This resort features an indoor pool and thermal spa, offering spa services. The resort's thermal waters provide a relaxing experience.
Resort for Honeymoon
Resort with Spa
Romantic Resort
Business Resort
Resort with Tennis Courts
Room Types
Triple Room with Mountain ViewThis charming room features a cable TV, ceiling fan and a private bathroom with free toiletries. It is surrounded by pristine forest, and some rooms come with a terrace.
Junior SuiteSurrounded by nature, this suite comes with a living area, cable TV and a telephone. It also features a safety-deposit box and private bathroom with free toiletries. Some rooms include a terrace.
Master Suite with BalconyThis suite features a hot tub and a spa bath. Featuring free toiletries, this suite includes a private bathroom with a bidet. The spacious air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a wardrobe and a safe deposit box. The unit has 1 bed.
Double Room with Garden ViewProviding free toiletries, this double room includes a private bathroom with a bath. The spacious double room provides a private entrance, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.
Superior Double or Twin RoomThe twin/double room provides air conditioning. The unit offers 2 beds.
Family RoomThe family room features air conditioning. The unit has 3 beds.
Guest Reviews
7.4
Good
Location
Nestled in a prime location near Ciudad Quesada, El Tucano Resort & Thermal Spa offers a serene escape surrounded by lush greenery and abundant wildlife, creating a magical atmosphere for guests seeking tranquility away from the stresses of everyday life. The resort is strategically positioned, providing guests with convenient access to thermal springs and scenic beauty, making it a favored spot for relaxation amid nature's embrace. The proximity to various attractions means guests can easily explore without long drives to places like La Fortuna. The resort features beautifully situated pools, including thermal waters, and offers ample walking trails for nature enthusiasts. Dining becomes a delight with a well-placed dining area, complemented by a delicious breakfast that starts the day right. While there is a note on limited motorcycle space, the overall location excels, offering both convenience and a secluded feel, likening the resort to a hidden oasis discovered just beyond the gate.
Breakfast
Guests of El Tucano Resort & Thermal Spa have offered a mixed array of feedback about the breakfast experience at the hotel. Many travelers were delighted with the offerings, describing the breakfast as delicious, excellent, and incredible. A variety of options like gallo pinto, eggs, ripe bananas, and pancakes provided a flavorful start to the day. Some guests praised the typical Costa Rican style of breakfast and appreciated the friendly service during morning meals.
On the downside, several reviewers noted a lack of variety and described the breakfast as very basic and meager, requiring improvement. Concerns about food quality included references to exposed fruits attracting flies, leading some to suggest improvements. The repetitive nature of the offerings was mentioned, with an occurrence of the same items every morning. Additionally, the breakfast hours were noted as being unusual, with later openings during the week and early starts on Saturdays.
Despite the mix of opinions, many guests seem to find satisfaction in the breakfast experience, particularly highlighting the good quality and pleasant atmosphere enhanced by nearby forest trails where one can spot toucans.
Dinner
El Tucano Resort & Thermal Spa garners praise for its dining experience, with many guests highlighting the excellent quality of the food. Dinner, especially when included in the spa package, is widely described as spectacular, accompanied by an exquisite breakfast. Consistent feedback commends the very good quality of food served for both dinner and breakfast, with meals often noted for their healthiness. While most reviews lean toward the positive, a few suggest room for improvement, mentioning isolated issues with the taste of certain dishes like fish and the availability of dinner options upon late arrival. Overall, the dining experience is generally well-received, contributing positively to the overall allure of the resort.
Rooms
El Tucano Resort & Thermal Spa offers rooms that garner a mixed reception from guests. While some find the rooms to be clean, spacious, and comfortable, others note a need for significant updates and maintenance. The rooms tend to have an older feel, with outdated furniture and signs of neglect, such as musty smells, moldy ceilings, and deteriorating facilities. Guests appreciate the cleanliness and comfort of the beds in some accommodations, but consistent issues like small room size, limited electrical outlets, and basic amenities detract from the overall experience. Additionally, the lack of hot water in certain rooms and a noisy fan contribute to a less than satisfactory stay for some visitors. Despite these challenges, the distribution of the pools receives positive feedback for their comfort, offering a redeeming aspect for those staying at the resort.
Cleanliness
El Tucano Resort & Thermal Spa appears to present a mixed picture of cleanliness based on guest reviews. On a positive note, many guests appreciated the overall cleanliness of the rooms and facilities. The rooms are often described as very clean, with comfortable beds and consistently fresh towels, which seemed to enhance the guests' stay. The well-kept facilities and friendly staff offering a good selection of spa options further contribute to a pleasant experience.
However, some reviews highlight areas for improvement in maintenance and hygiene. Recurring mentions of maintenance needs in both rooms and common areas suggest that upkeep could be more consistent. Specific issues such as dirty pools, unclean bathrooms, and loose fixtures indicate a need for more focused attention to detail in cleaning and repairs. While the potential for a comfortable stay exists, addressing these maintenance and cleanliness concerns could significantly enhance the guest experience at El Tucano Resort & Thermal Spa.
Staff
El Tucano Resort & Thermal Spa is often praised for its dedicated and amiable staff. Many guests highlight the friendliness and helpfulness they experienced during their stay, creating a welcoming atmosphere that enhances the overall experience. Exceptional customer service is a recurring theme, and reviews frequently note the staff's attentiveness and willingness to go the extra mile. Comments about fantastic service and attentive staff suggest an environment that values guest satisfaction. Despite some isolated incidents involving less than friendly interactions with certain staff members or receptionists, the general consensus points to a positive and supportive community of employees. Overall, El Tucano's personnel are recognized for their good attitude and efforts to ensure guests have a relaxing and enjoyable stay, particularly in the serene setting provided by the thermal waters.
Spa
El Tucano Resort & Thermal Spa offers guests a truly rejuvenating experience, centered around its excellent spa facilities and dining options. Travelers have praised the spa for being the standout feature of their stay, describing it as perfect for spending an entire day immersed in relaxation. The natural hot springs and thermal spa have been highlights for many, providing an enjoyable retreat into tranquility. Guests have also recommended the massage area for its relaxing services that enhance the overall spa experience. While the thermal spa may occasionally face operational challenges, the resort's combination of hot springs, jacuzzi, pools, and overall spa services contribute to what visitors describe as a truly satisfying spa vacation.
Pool
El Tucano Resort & Thermal Spa offers guests a delightful experience with its stunning thermal pools. The pools are a standout feature of the resort, frequently described as beautiful and great, with a good temperature that enhances relaxation. Open 24 hours a day, guests have the flexibility to enjoy them at any time, reveling in the convenience of their distribution which adds to the comfort of the experience.
These heated pools are naturally fed by a nearby river, providing a unique hot springs experience that is both refreshing and rejuvenating. The warm basins, along with the enchanting landscape and inviting atmosphere, create a serene environment for guests to enjoy.
While there is room for improvement in terms of lighting to enhance the ambiance further, the overall maintenance of the pools is commendable. Despite some minor issues with cleanliness and rough pool floors noted by guests, the pool experience remains a central attraction of the resort. Together with attentive staff and several charming activities available around the pools, El Tucano Resort captures the essence of a relaxing getaway in a picturesque setting.
Yes, El Tucano Resort & Thermal Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at El Tucano Resort & Thermal Spa.
No, El Tucano Resort & Thermal Spa doesn't allow dogs.
Yes, parking facilities are available at El Tucano Resort & Thermal Spa.