Hotel Real Alameda de Queretaro

Queretaro 20.58761300, -100.38946400 , Corregidora Sur 184-d (Show on Map)
8.8
Excellent


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Summary of reviewsHotel Real Alameda de Querétaro enjoys widespread acclaim for its prime location near the historic center, allowing guests to explore local attractions, shops and restaurants easily. Perched conveniently across from Alameda Park, the hotel offers both serenity and proximity to key landmarks.

Guests frequently praise the clean, comfortable and well-maintained rooms, saluting the modern facilities and tasteful decor. Many rooms provide scenic views of Alameda Park, enhancing the overall experience. However, there are occasional mentions of maintenance issues, such as faulty WiFi, air conditioning problems and dim lighting. Bathrooms receive mixed reviews due to their unusual layout, but cleanliness is generally well-regarded.

The hotel's breakfast is a standout feature, lauded for its variety and quality with highlights such as chilaquiles, freshly pressed orange juice and baked items. Despite some occasional inconsistency during weekdays and crowded conditions on weekends, the inclusion of breakfast in the room rate adds significant value. Similarly, dinner at the hotel restaurant receives positive feedback for the delicious and varied menu, though some guests feel it is slightly overpriced. The restaurant atmosphere and service are generally praised, despite occasional lapses.

Cleanliness is a strong point with numerous mentions of spotless rooms, fresh-smelling linens and well-kept common areas. Despite some reports of stained linens and occasional lapses in cleaning service, the majority of feedback indicates a high standard of hygiene.

The staff is frequently described as friendly, attentive and professional, contributing significantly to the hotel’s welcoming atmosphere. While there are occasional reports of unprofessional behavior and slow responses, the general sentiment remains positive regarding the helpfulness and courtesy of the staff.

The hotel’s free valet parking is another appreciated feature, providing convenience and security, though the parking area can be challenging due to tight spaces and limited availability.

Family travelers find the hotel accommodating with family suites and child-friendly amenities, despite some concerns about room layouts affecting privacy. The convenient location further enhances the family's travel experience, offering easy access to local attractions.

While the WiFi service receives mixed reviews with many guests reporting slow and inconsistent connectivity, the rooftop pool offers a fun diversion despite its small size and maintenance concerns. The gym facilities, albeit functional, need upgrades and better equipment.

Overall, Hotel Real Alameda de Querétaro impresses guests with its strategic location, excellent service, clean and comfortable accommodations and thoughtful amenities, making it a top choice for exploring Querétaro.
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Accessible Hotel
The hotel offers a Twin Room with Disability Access. It provides wheelchair access, a lift, a toilet for disabled and a bathroom for disabled.

3-Star Hotel
The central location of this hotel near the Alameda Hidalgo Community Garden and other attractions makes it a convenient choice for travelers. Its established presence and accessibility contribute to its reliability and value.

Hotel with Outdoor Pool
Hotel Real Alameda de Queretaro offers an outdoor pool in a historic building located near the city center. The hotel provides a beautiful courtyard with a fountain, adding to the ambiance around the pool area.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Hotel with Gym

Room Types
Junior Suite This air-conditioned suite offers a flat-screen TV and a safe.

Standard Double Suite This suite features two double beds, air conditioning and view of Alameda Park. Some rooms offer a balcony (pending availability).

Family Suite This suite has one king size bed and a double bed, air conditioning, seating area and balcony. Some rooms feature two King size beds without a balcony (pending availability).

Twin Room - Disability Access This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

Guest Reviews
8.8
Excellent
Location
Hotel Real Alameda de Querétaro receives high praise for its prime location. Guests frequently highlight its proximity to the historic center, making it perfect for exploring the area's attractions, shops and restaurants on foot. The hotel sits conveniently across from the beautiful Alameda Park, offering a serene environment while still being close to key landmarks and bustling boulevards.

Visitors appreciate the clean and comfortable rooms, modern facilities and excellent service, which add to the overall positive experience. The inclusion of amenities such as breakfast and free parking is often mentioned, enhancing the value of their stay. Many reviews also commend the friendly and attentive staff, further contributing to a welcoming atmosphere.

Breakfast at the hotel is another standout feature, frequently noted for its variety and quality, providing a great start to the day. The rooftop amenities and beautiful views from the hotel add to the appeal, making it a favored choice for both leisure and business travelers alike.

Overall, Hotel Real Alameda de Querétaro is celebrated for its strategic and central location, excellent services and clean, comfortable accommodations, making it a top recommendation for anyone looking to explore the vibrant city of Querétaro.

Breakfast
The breakfast experience at Hotel Real Alameda de Queretaro generally receives high praise with many guests commending its delicious and varied options. The offerings include a range of American, continental and Mexican dishes, often highlighted as freshly prepared and hearty. The presence of a chef who prepares meals on the spot further enhances the dining experience, making it a standout feature for many.

The buffet breakfast, particularly appreciated on weekends, is noted for its freshness, generous variety and high quality. Guests frequently mention the delicious chilaquiles, fresh pressed orange juice and freshly baked sweet bread as highlights. Moreover, the inclusion of breakfast in the room rate is a valued addition for many visitors.

However, some reviews indicate inconsistencies, especially during weekdays when the buffet is replaced with more limited choices. The breakfast area can also become crowded, leading to long wait times and occasional lapses in service efficiency. A handful of reviews describe the breakfast as average or lacking in variety with specific criticisms about overly spicy dishes and cold items.

Despite these drawbacks, the overall sentiment leans positively with many guests enjoying the tasty and plentiful breakfast, complemented by good service and a pleasant dining environment. The convenient location and clean facilities add to the appeal of starting the day with a satisfying meal at the hotel.

Dinner
The reviews of the hotel's restaurant highlight a mix of experiences but lean towards the positive side. Guests frequently praised the delicious and diverse food, noting the excellent quality of dishes and the fresh ingredients used. Many appreciated the lovely ambiance and clean environment of the restaurant with some emphasizing the great views available near the windows. The restaurant's staff received generally favorable remarks for being friendly and offering good service, although there were occasional mentions of service inconsistencies, particularly in the evenings.

Breakfast received good reviews, often described as delicious and varied with particular mentions of tasty bacon and freshly baked items. However, some guests found the breakfast options repetitive or heavy and there were minor concerns about the quality of food during buffet breakfasts on busy weekends.

For dinner, guests enjoyed the different and well-served offerings with the à la carte menu also getting high marks despite some feeling it was on the expensive side. The restaurant was described as having moderate pricing overall. However, there were a few criticisms regarding the value for money with some labeling the food as average or slightly overpriced.

The atmosphere of the restaurant was consistently praised as lovely, but there were mixed opinions on the service with some finding it excellent while others pointed out areas needing improvement. Despite some critiques about service and occasional management issues, many travelers enjoyed their meals and found the restaurant to be one of the highlights of their stay at the Hotel Real Alameda de Queretaro.

Rooms
At the Hotel Real Alameda de Queretaro, guests commonly highlight the comfort and cleanliness of the rooms, which are praised for being spacious, well-organized and modern. Many visitors find the rooms beautifully decorated and offering great views, particularly those overlooking La Alameda Park. The beds are often mentioned for their comfort, ensuring a restful stay.

While the general consensus leans towards positive experiences with the room design and ambiance, there are recurring mentions of issues that detract from this experience. Some guests report problems with room maintenance, such as broken doorknobs, faulty WiFi and dim lighting. Air conditioning and ventilation issues are also noted, which sometimes affected the overall comfort.

The bathrooms, despite being clean, receive mixed reviews due to their unusual layout and size. Common concerns include a lack of privacy, strange odors and insufficient lighting. Some bathrooms have a separate toilet and shower with the sink located outside, which some guests find impractical.

While the rooms are mostly seen as good value for money, some reviewers feel that they are on the smaller side and in need of better upkeep. Overall, though, the hotel's location near the historic center, the appealing design and the cleanliness make it a generally favorable choice for visitors.

Beds
Guest reviews of Hotel Real Alameda de Queretaro present a mixed assessment of the hotel's beds and bedding. Many guests highlight the comfort of the beds, describing them as comfortable, cozy and conducive to a good night's sleep. There are mentions of spacious and very clean bedding, contributing to a positive impression of the room's overall comfort.

However, a significant number of reviews point out issues with the pillows and mattresses. Many guests found the pillows to be hard, uncomfortable and varying in quality. Some mentioned that the pillows were too high or too firm, leading to a less restful experience. Moreover, certain reviews note that the mattresses can be hard and, in some cases, outright uncomfortable.

In summary, while many guests find the beds at Hotel Real Alameda de Queretaro to be comfortable and the rooms cozy, there are recurring concerns about the hardness and quality of the pillows and some mattresses. Potential travelers may want to take into consideration these diverse experiences when planning their stay.

Cleanliness
Hotel Real Alameda de Queretaro is frequently praised for its cleanliness with numerous mentions of clean, comfortable rooms and well-maintained facilities. Guests often highlight how clean everything is, from the rooms to the bathrooms and even the hotel's common areas. The calm and comfortable atmosphere is enhanced by the spotless condition of the entire facility.

However, there are occasional concerns. Some guests have reported issues with stained sheets and soiled towels and a few noted that the hotel could improve its overall cleaning service, especially in high-traffic areas. Instances of dirty carpets, poor cleaning service and spots needing maintenance were mentioned by others.

Despite these occasional setbacks, the majority of guests feel that the hotel's cleanliness is excellent with rooms smelling freshly washed and organized. The friendly cleaning staff and orderly environment contribute significantly to the positive overall experience. The dining area and amenities also receive high marks for cleanliness, reassuring guests of a well-kept and hygienic stay.

Staff
At Hotel Real Alameda de Queretaro, reviews regarding the staff paint a varied picture. Positively, guests frequently mentioned that the staff is friendly, attentive and professional. Many appreciated the warm welcome and courteous service from numerous departments, including the front desk, restaurant and housekeeping teams. Patrons praised the staff for being helpful and accommodating, often going above and beyond to ensure a pleasant stay. Valet parking and reception personnel were noted for their kindness and eagerness to assist.

However, not all feedback was favorable. Some guests found the reception and check-in staff rude and unhelpful, indicating inconsistencies in customer service experiences. Instances of unprofessional behavior and slow responses were also reported, suggesting room for improvement in staff training and efficiency. Despite these occasional setbacks, the majority of visitors highlighted the excellent service and the staff's polite and attentive demeanor, which significantly contributed to their positive experience at the hotel.

Wi-Fi
Hotel Real Alameda de Queretaro has received mixed reviews regarding its WiFi services. While some guests experienced good wifi signal and fast internet, the majority highlighted issues with inconsistency. Many noted that the WiFi was slow, temperamental and often did not work, especially in certain areas such as the rooms or the restaurant. Some guests also reported that the internet connection was easily saturated, making it difficult to navigate. There were multiple mentions of the need for WiFi improvement, including router upgrades and more reliable internet service. Despite a few positive remarks about the internet functioning well, the overall consensus suggests that the hotel's WiFi service requires significant enhancement.

Gym
The gym facilities at Hotel Real Alameda de Queretaro receive mixed reviews from guests. While there is a mini gym available, many comments suggest it is small and lacks sufficient equipment. Guests frequently note that the gym needs maintenance with broken or non-functional machines, including treadmills and bicycles. Some found it basic but functional for a quick workout, though the overall consensus points to a neglected facility in desperate need of upgrades. Additionally, there have been complaints about poor access and uncooperative staff when it comes to utilizing the gym. The size and condition of the gym seem to be a point of significant improvement for the hotel.

Pool
The reviews for the pool at Hotel Real Alameda de Queretaro reveal a mix of appreciation and disappointment. The rooftop location of the pool and hot tub is a common highlight, offering fun for kids and a good view of the surrounding architecture. However, the pool's small size and cleanliness issues are frequently noted with many guests describing the water as dirty or in need of maintenance. The temperature of the pool water is another common concern with numerous guests finding it extremely cold, although there were occasional mentions of a warmer section in the hot tub. While the pool provides a pleasant diversion, it often falls short of guest expectations, particularly in terms of maintenance and water temperature.

Parking
Hotel Real Alameda de Queretaro offers a variety of parking options, most notably free valet parking, which many guests find exceptional. This service relieves the hassle of finding a spot in the hotel's small and often crowded parking lot. The parking facility includes a private basement area and is secure and covered, providing peace of mind.

However, the parking area itself can be challenging due to tight spaces and narrow turns, which some guests noted as difficult to navigate. The limited number of spaces means that at peak times, parking can be full, leading to some guests having to park outside or even park themselves when valet service isn't available. Despite these issues, the availability of free parking is a significant plus for many and the hotel staff is praised for their friendly and prompt service when assisting with parking needs.

Family
Hotel Real Alameda de Queretaro has garnered significant praise for its family-oriented environment. The hotel features spacious family suites, ideal for those traveling with children. Many guests recommend it for family vacations, highlighting its child-friendly atmosphere and safe environment. The hotel ensures that families have a comfortable stay, offering family-sized rooms with ample beds.

However, some reviews mentioned a lack of privacy due to the layout of the family rooms with open-plan bathrooms presenting a challenge for those seeking intimacy. Despite this, the convenience of accessing rooms with a stroller and the warm, friendly atmosphere make it a welcoming place for families.

Guests appreciated the close proximity to downtown, making it easy to explore local attractions. The hotel staff received high marks for their friendliness and attentiveness, contributing to the overall positive experience for families.

While there were a few comments about room size and cleanliness in certain areas, Hotel Real Alameda de Queretaro remains a popular choice for family stays due to its accommodating and family-friendly services. Its thoughtful amenities and family-centric focus create a pleasant environment for guests of all ages.

3 Star
Hotel Real Alameda de Queretaro represents an ideal choice for travelers seeking an affordable yet quality stay in a central location. It consistently meets the expectations of a three-star hotel, offering great value for money, especially for budget-conscious guests. The overall experience is noted as very good with cleanliness and excellent value being standout features.

Guests appreciate the central location, making it a convenient base for exploring downtown Queretaro. The hotel's breakfast has received favorable comments with some even describing it as unmatched. While the rooms are described as small, they are noted to have everything needed for a comfortable stay. The facilities and services provided align well with what is generally expected from a budget three-star hotel.

However, there are some minor points for improvement, such as the small bathroom and occasional lapses in maintenance. The reception area has been mentioned to resemble a hospital and the interactions with the reception staff could be warmer.

Overall, Hotel Real Alameda de Queretaro is recommended for budget travelers who value a well-located, clean and affordable place to rest with the amenities and services befitting a three-star establishment.

Business
Hotel Real Alameda de Queretaro emerges as a solid choice for business travelers thanks to its business-friendly environment and strategic central location. The hotel offers clean and quiet business units, ideal for solo business travels or short work stays. The budget-friendly rates combined with convenient amenities make it a cost-effective solution for business visits.

Guests appreciate the good business rooms and efficient business place setup with helpful personnel to assist them. The presence of nearby business restaurants further adds to its convenience, providing a great business spot for both work and dining experiences.

However, while the hotel has good work surroundings and an overall effective organizational atmosphere, some reviews highlighted areas for improvement. Internet speeds are notably slow, which might be a setback for some business travelers. Despite this, the hotel does attempt to provide adequate business services and good office rooms.

In summary, Hotel Real Alameda de Queretaro is praised for its favorable business accommodations, good for short-term work visits. While some aspects like internet speed need enhancement, the hotel maintains a balance of affordability and effective business amenities, suitable for both pleasure and work travelers alike.

Accessible
Hotel Real Alameda de Queretaro offers a generally accessible environment for guests with disabilities. The hotel provides rooms specifically designed for disabled individuals and maintains spacious bathrooms, ensuring convenience. Its central location offers easy access to key areas and essential amenities, including transport options and the historical city center. Guests appreciated the overall accessibility of the hotel, noting its proximity to significant attractions and the peaceful, quiet environment. Although one review mentioned a bathroom safety concern, the hotel's commitment to accessibility and good access is a noted advantage.

Outdoor Pool
Hotel Real Alameda de Queretaro features a rooftop outdoor pool that garners mixed reviews. Positively noted for its pleasant views from the terrace and a bar nearby, it offers guests an inviting space to relax. The pool and outdoor jacuzzi are often complimented for their cleanliness and the pool's good size. However, some guests feel that the pool is small and the water can be uncomfortably cold, particularly because it's located on the roof. Issues were also raised about the need for a better pool cleaner and occasional neglect in the upkeep of both the pool and the surrounding area. While the lighting design and structural division contribute to a sense of private spaces, some have noted that the pool area is not well isolated. Despite being open until 9pm, the pool's temperature and maintenance may detract from the overall experience for some guests.

Honeymoon
Hotel Real Alameda de Queretaro garners high praise for being an excellent destination for honeymooners. The hotel is recognized as a romantic spot, perfect for couples seeking a memorable honeymoon experience. Highlighting its versatility, guests have noted it as a great and nice honeymoon spot. Additionally, its good value stands out as an attractive feature. The establishment also offers a pleasant surprise with its good gym facilities, adding an extra layer of convenience and appeal for fitness enthusiasts. Overall, the combination of romance, views and value makes it a very good choice for both short trips and extended stays.


Yes, Hotel Real Alameda de Queretaro has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Real Alameda de Queretaro.

No, Hotel Real Alameda de Queretaro doesn't allow dogs.

Yes, parking facilities are available at Hotel Real Alameda de Queretaro.

Yes, Hotel Real Alameda de Queretaro has a gym.

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