Hotel RJ Querétaro

Queretaro 20.59892800, -100.39482000 , Invierno 21, Colonia Centro (Show on Map)
6.5
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel RJ Querétaro is well-regarded for its prime location near Querétaro’s historic center, allowing guests convenient access to city attractions, dining, and shopping without needing additional transportation. This central positioning, combined with its affordable pricing and friendly service, makes it an appealing option for budget-conscious travelers.

The feedback on the rooms is mixed, with positivity centered around the inclusion of an equipped kitchen and favorable proximity to local attractions. Some guests find the rooms comfortable, clean, and offering good privacy; however, discrepancies between promotional images and actual room conditions are a consistent point of criticism. Concerns raised include issues with cleanliness, such as remnants from previous guests and mold, insufficient housekeeping services, and inadequate ventilation. Despite these shortcomings, the hotel remains a straightforward, cost-effective choice for those prioritizing location and affordability.

Cleanliness and maintenance are areas identified as needing improvement. Frequent issues cited include dirty bathrooms, mold, and stained linens, along with maintenance problems like malfunctioning locks and clogged showers. Although some guests note the staff’s efforts to maintain certain areas, overall cleanliness falls short of expectations set by promotional images, impacting the guest experience.

The staff at Hotel RJ Querétaro receive highly positive reviews, with guests appreciating their friendly and attentive demeanor. The team, including standout individuals such as Mrs. Pilar and Mr. Margarito, contributes significantly to a warm and welcoming atmosphere, often going above and beyond to ensure a pleasant stay. This high level of service is a key factor in the hotel’s hospitality appeal.

Opinions on the free wifi vary, with some guests enjoying fast internet while others experience weak or unstable connectivity, particularly in certain rooms. Consistency in wifi service is noted as an area for enhancement.

Mixed feedback is also evident concerning the beds. While some guests praise the comfort of the mattresses and pillows, others find issues with hard mattresses and flat pillows, with concerns about cleanliness impacting the sleeping experience. Improvements in maintenance and attention to bedding details could enhance guest satisfaction.

Overall, Hotel RJ Querétaro offers a cost-effective and conveniently located option with standout service from its staff, but it stands to benefit from improvements in cleanliness, maintenance, and consistency of amenities.
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Hotel near Nightlife Spots
Situated on Invierno in Colonia Centro, this hotel offers convenient access to the surrounding nightlife. The central location provides a good base for exploring the city's evening options.

Cheap Hotel
A budget hotel located in the Centro area. Offers simple rooms at an affordable price. Suitable for travelers seeking basic accommodation.

Hotel for Honeymoon

Family Friendly Hotel

Small Hotel

Room Types
Standard Double Room This functional and comfortable room is fitted with a full bathroom that includes towels, cable TV and a fan. This room has only one double bed.

Twin Room This twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Basic Triple Room The spacious triple room provides a private entrance, as well as a private bathroom featuring a shower. The unit offers 2 beds.

Suite The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite provides a private entrance and a flat-screen TV. The unit offers 1 bed.

Deluxe Studio The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. This studio includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

Deluxe Double Room with Bath The spacious double room features a private entrance and a wardrobe, as well as a private bathroom boasting a shower. The unit has 2 beds.

Junior Suite with Garden View This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features a private entrance, soundproof walls, a flat-screen TV and garden views. The unit offers 1 bed.

Junior Suite with Garden View This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides a private entrance, a seating area, a sofa, a flat-screen TV, as well as garden views. The unit offers 2 beds.

Superior Double Room This double room features a private entrance, a flat-screen TV and garden views. The unit has 1 bed.

Guest Reviews
6.5
Rated
Location
Hotel RJ Querétaro is consistently praised for its excellent location, which stands out as a major advantage for guests. Situated conveniently close to the historic center of Querétaro, visitors appreciate the ease with which they can access the vibrant city life, nearby attractions such as Jardín Zenea, and a variety of dining and shopping options all within walking distance. Despite some mixed opinions on other aspects, the central position allows travelers to explore the city without the need for additional transportation, adding great value to their stay. The hotel is also noted for its affordable pricing and friendly service, further enhancing its appeal for those seeking a cost-effective accommodation option in the heart of Querétaro.

Rooms
Hotel RJ Querétaro presents a mix of experiences for its guests, mainly revolving around the comfort and condition of its rooms. Guests have appreciated the inclusion of an equipped kitchen and the hotel's proximity to the historic center, with some finding the rooms comfortable, clean, and offering good value for money. The privacy they provide is also a highlight for some visitors. However, several reviews point out significant discrepancies between the hotel’s promotional images and the actual conditions of the rooms. Criticisms include issues with general cleanliness, such as remnants left by previous occupants and mold stains, as well as insufficient housekeeping services during stays. Some guests mentioned receiving worn and torn towels and observed poor ventilation in the rooms, with heavy reliance on a single fan for cooling. The bathrooms also faced scrutiny, with reports of delayed hot water and outdated furnishings. Improvements in room details, like curtains and mattresses, and better maintenance are noted as areas for potential enhancement. Despite these factors, the hotel remains a simple, budget-friendly option for travelers who prioritize location and affordability over luxury.

Beds
Hotel RJ Querétaro offers a mixed experience when it comes to bedding, with opinions ranging from high praise to notable dissatisfaction. On the positive side, many guests noted the comfort of the beds, highlighting comfortable mattresses and good pillows that contribute to a restful night's sleep. Several visitors praised the overall comfort and cleanliness, finding the beds and pillows satisfactory for relaxation.

However, not all feedback is glowing. Some guests encountered issues with hard mattresses and soft or flat pillows that detracted from their comfort. Reports of cleanliness issues were concerning, with a few guests mentioning unclean sheets and the presence of hair, which suggests lapses in housekeeping standards. Additionally, some felt the beds seemed neglected, with mattresses that were too firm or too loose, leading to an uneven sleeping experience.

In summary, while there are commendable aspects to the beds at Hotel RJ Querétaro, attention to detail in maintenance and cleanliness could enhance the overall guest experience.

Cleanliness
Hotel RJ Querétaro receives feedback highlighting significant issues regarding cleanliness and maintenance. Guests frequently mention problems with cleanliness, such as dirty bathrooms, mold, and stained linens. There are several reports of dust, musty smells, and insects, including mosquitoes and bedbugs. Maintenance issues are also prominent, with comments about malfunctioning locks, clogged showers, and poor ventilation.

Despite these concerns, some reviews note the hotel’s convenient location near the center of Querétaro and mention friendly staff who try to assist guests, maintaining areas like tiles and pillows to a notable standard of cleanliness. The hotel is described as affordable, but numerous guests indicate that it does not match the promotional photos and expectations. Overall, while some guests find the facility meets basic needs, the overall cleanliness and maintenance greatly need improvement, detracting from the overall experience.

Staff
Hotel RJ Querétaro has garnered positive feedback for its exceptionally friendly and attentive staff. From the reception team to the housekeeping crew, guests appreciate the warm and welcoming atmosphere fostered by individuals such as Mrs. Pilar and Mr. Margarito, who have been particularly highlighted for their kind demeanor and helpfulness. Many guests report prompt and courteous service, noting how swiftly staff members respond to requests with a positive attitude. The hotel staff is frequently described as going above and beyond to ensure a pleasant stay, contributing significantly to the overall hospitality experience. Despite a few isolated incidents of dissatisfaction, the majority of reviews reflect a high level of satisfaction with the attentive service and professionalism of the team, making the hotel a pleasant choice for visitors.

Wi-Fi
At Hotel RJ Querétaro, guests have reported varied experiences with the hotel's internet service. While some guests appreciated the fast internet, others highlighted that the wifi coverage left much to be desired. Multiple reviews pointed out issues with signal strength, particularly in rooms where connectivity appeared weak or nonexistent. Instances of unstable or non-functional internet were mentioned, suggesting there might be challenges in maintaining consistent service throughout the premises. Despite instances where the wifi was satisfactory, overall consistency appears to be an area for enhancement.


No, Hotel RJ Querétaro doesn't have any pool.

No, a spa isn't available at Hotel RJ Querétaro.

No, Hotel RJ Querétaro doesn't allow dogs.

No, parking facilities aren't available at Hotel RJ Querétaro.

No, Hotel RJ Querétaro doesn't have a gym.

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