Swiss-Belresort and Villas Coronet Peak
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsSwiss-Belresort Coronet Peak in Queenstown consistently receives praise for its strategic location, nestled amid scenic mountain views, providing a serene environment just a short drive from Queenstown center. This ideal setting offers easy access to ski opportunities at Coronet Peak, Onsen Hot Pools and local dining options. The convenience of public transport stepping directly into the bustling Queenstown center further enhances the hotel's appeal for travelers seeking both relaxation and adventure.
The resort's spacious and clean rooms are consistently highlighted by guests. Many have noted that the accommodations are warm, cozy and well-equipped, making them a practical choice for families and groups. While the rooms are predominantly clean and comfortable, some guests have remarked on the dated décor and maintenance issues such as worn interiors and minor damages.
The breakfast experience at the resort tends to receive mixed reviews. While many guests appreciate the variety and convenience, noting items like fresh meats, cheeses and croissants, others find the lack of fresh coffee and limited hot food options disappointing. The dining experience at the on-site restaurant echoes this sentiment with high praise for specific dishes and portion sizes tempered by criticisms of a limited menu and inconsistent food quality.
Cleanliness throughout the resort is a strong point with many reviews mentioning the high standards maintained by the housekeeping staff. However, the condition of common areas like hallways needs attention with guests reporting issues such as dirty carpets and occasional mold.
Guest interactions with the friendly and accommodating staff invariably stand out with numerous mentions of exceptional service across various parts of the hotel. Specific staff members are often praised for their helpfulness and warm demeanor, which contributes significantly to the overall positive guest experience.
Internet and connectivity services receive mixed feedback. While some guests find the wifi service satisfactory, others experience issues with slow or inconsistent connections, especially in peak hours. The lack of mobile phone reception is also a notable drawback for some visitors.
Parking facilities are ample and easily accessible, though the condition of the car park itself needs improvement due to issues like potholes and dust. Despite these concerns, the spacious parking arrangement is a notable convenience for guests.
The resort's family-friendly atmosphere is another strong suit, offering numerous activities and amenities aimed at children, including an arcade, game room and on-site bowling alley. The pet-friendly policy and spacious family accommodations further enhance its appeal for family vacations.
For ski enthusiasts, the resort’s proximity to the ski lifts and bus stop to Coronet Peak is a substantial advantage, making it a favored base for skiing holidays. The comfort of the beds, enhanced by electric blankets, adds to the overall satisfaction of guests returning from the slopes.
Business travelers also find the resort accommodating with accessible conference rooms and satisfactory desk spaces in rooms. However, the challenges with internet connectivity may hinder some business activities.
In summary, Swiss-Belresort Coronet Peak is highly regarded for its strategic location, spacious and clean rooms, friendly staff and family-friendly amenities. While there are areas needing improvement, such as dining variety, internet services and common area maintenance, the overall guest experience remains positive, making it a noteworthy choice for travelers seeking a blend of convenience, comfort and access to outdoor activities.
Categories
The resort's spacious and clean rooms are consistently highlighted by guests. Many have noted that the accommodations are warm, cozy and well-equipped, making them a practical choice for families and groups. While the rooms are predominantly clean and comfortable, some guests have remarked on the dated décor and maintenance issues such as worn interiors and minor damages.
The breakfast experience at the resort tends to receive mixed reviews. While many guests appreciate the variety and convenience, noting items like fresh meats, cheeses and croissants, others find the lack of fresh coffee and limited hot food options disappointing. The dining experience at the on-site restaurant echoes this sentiment with high praise for specific dishes and portion sizes tempered by criticisms of a limited menu and inconsistent food quality.
Cleanliness throughout the resort is a strong point with many reviews mentioning the high standards maintained by the housekeeping staff. However, the condition of common areas like hallways needs attention with guests reporting issues such as dirty carpets and occasional mold.
Guest interactions with the friendly and accommodating staff invariably stand out with numerous mentions of exceptional service across various parts of the hotel. Specific staff members are often praised for their helpfulness and warm demeanor, which contributes significantly to the overall positive guest experience.
Internet and connectivity services receive mixed feedback. While some guests find the wifi service satisfactory, others experience issues with slow or inconsistent connections, especially in peak hours. The lack of mobile phone reception is also a notable drawback for some visitors.
Parking facilities are ample and easily accessible, though the condition of the car park itself needs improvement due to issues like potholes and dust. Despite these concerns, the spacious parking arrangement is a notable convenience for guests.
The resort's family-friendly atmosphere is another strong suit, offering numerous activities and amenities aimed at children, including an arcade, game room and on-site bowling alley. The pet-friendly policy and spacious family accommodations further enhance its appeal for family vacations.
For ski enthusiasts, the resort’s proximity to the ski lifts and bus stop to Coronet Peak is a substantial advantage, making it a favored base for skiing holidays. The comfort of the beds, enhanced by electric blankets, adds to the overall satisfaction of guests returning from the slopes.
Business travelers also find the resort accommodating with accessible conference rooms and satisfactory desk spaces in rooms. However, the challenges with internet connectivity may hinder some business activities.
In summary, Swiss-Belresort Coronet Peak is highly regarded for its strategic location, spacious and clean rooms, friendly staff and family-friendly amenities. While there are areas needing improvement, such as dining variety, internet services and common area maintenance, the overall guest experience remains positive, making it a noteworthy choice for travelers seeking a blend of convenience, comfort and access to outdoor activities.
Family Friendly Hotel
Features a cafe and bowling alley, offering on-site entertainment for families. The resort is located a short drive from Queenstown and close to Coronet Peak ski area. It provides various room configurations suitable for families.
Dog Friendly Hotel
Swiss-Belresort and Villas Coronet Peak is tagged as pet-friendly. As a resort and villas, it may offer more space and outdoor amenities than a typical hotel, potentially benefiting guests with dogs.
3-Star Hotel
Swiss-Belresort and Villas Coronet Peak is located in Arthurs Point, offering a combination of resort facilities and proximity to Coronet Peak. The resort provides a comfortable stay with good amenities.
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Does your hotel have a swimming pool? No
Answers last updated by Swiss-Belresort and Villas Coronet Peak
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Guest Reviews
Swiss-Belresort Coronet Peak in Queenstown boasts a strategically advantageous location that many travelers appreciate. Nestled amidst beautiful mountain views, this hotel offers a serene, quiet environment that is perfect for relaxation while being just a short 5 to 10-minute drive from the bustling Queenstown center.
Guests often highlight the proximity to key attractions. Its location is ideal for ski enthusiasts, being incredibly close to Coronet Peak. The nearby Onsen Hot Pools offer a relaxing retreat just across the road and there are several dining options, including a great tavern and the Doncaster Inn within walking distance.
The hotel’s setting provides easy access to both Queenstown and Arrowtown without the congestion often associated with the town centers. Public transport is conveniently available with a bus stop right at the entrance, making it simple to explore the surrounding areas without hassle.
Rooms are described as spacious and clean, contributing to an overall good experience. The location, combined with functional amenities and helpful staff, makes Swiss-Belresort Coronet Peak a noteworthy choice for visitors looking for a balance of convenience, tranquility and accessibility to outdoor activities.
The breakfast at Swiss-Belresort Coronet Peak offers a mix of positive and negative experiences for guests. On the plus side, many guests appreciated the variety on offer and found the breakfast to be very good with several describing it as excellent, wonderful, delicious or great. The inclusion of breakfast in the room rate was also mentioned positively by numerous reviewers and a few highlighted specific items like fresh meats, cheeses and croissants as notable. Additionally, some guests enjoyed the convenience and value of the breakfast, noting that it was adequate for the money or provided a good start to the day.
However, the breakfast experience was not without its flaws. A significant number of reviews pointed out the lack of fresh coffee, as only instant coffee was available and the scarcity of hot food options like eggs, sausages or bacon. There were also complaints about the breakfast being cold, stale or not as described. Some guests found the breakfast to be overpriced given the limited selection and quality, describing it as basic, substandard or poor. The breakfast buffet was also criticized for being sparse with some mentioning a lack of fresh fruits and variety.
In summary, while the breakfast at Swiss-Belresort Coronet Peak has been enjoyed by many for its variety and convenience, the experience could be improved by addressing issues related to freshness, temperature and the inclusion of more hot and diverse options.
The dining experience at Swiss-Belresort Coronet Peak reveals a mixed bag of impressions based on guest reviews. Many guests praised the on-site restaurant, noting the convenience of not needing to venture far from their rooms. The menu received positive mentions with certain dishes like Spare Ribs standing out as a favorite. Additionally, generous portions and tasty dishes were highlighted and some guests described the meals as fantastic and excellent.
However, the reviews also pointed out several areas for improvement. The limited menu options and inconsistent food quality were recurring themes with some meals described as merely average. There were notable instances where guests encountered closures of the restaurant without prior notification, leading to difficulty in dining arrangements. The early closure and maintenance issues of the restaurant were also sources of frustration and specific dietary needs, such as gluten-free options, were not always catered to despite prior requests.
The lack of kitchen facilities in the rooms and minimal non-alcoholic drink options were additional points of dissatisfaction. Some guests resorted to nearby food outlets due to the restaurant's unpredictability in operating hours. While the food quality ranged from appalling to exceptional, the lack of consistency in service and availability was apparent. The presence of COVID and operational issues sometimes hampered the dining experience, leaving guests to seek other dining alternatives in the vicinity. Overall, while there are moments of culinary delight, there is a significant need for more reliability and variety in the dining services at Swiss-Belresort Coronet Peak.
Swiss-Belresort Coronet Peak offers an abundance of room space with most guests finding the rooms to be very spacious, comfortable and well-maintained. The cleanliness stands out with numerous reviews noting the rooms as being very clean and tidy.
Guests repeatedly mentioned the rooms being warm and cozy with comfortable beds and well-equipped amenities such as heating and electric blankets. The family rooms are notably large and cozy, providing ample space for group stays. The facility's cleanliness is consistently praised, despite some mentions of dated décor and occasional upkeep issues.
Although the rooms are described as quiet and spacious, some reviews indicate that the rooms could use updating and better maintenance with specific mentions of tired-looking interiors and minor damages like cracked sinks and broken bathtubs. Room servicing was generally satisfactory, though there were some lapses noted in a few reviews.
Overall, the accommodations at Swiss-Belresort Coronet Peak are valued for their size, cleanliness and comfort, making it a practical choice for families and groups. However, guests should be aware of the property's dated appearance and potential maintenance issues.
Swiss-Belresort Coronet Peak has garnered mixed feedback regarding the comfort of their beds, though many guests have praised them for their comfort. Numerous reviews commend the beds for being very comfortable, soft, cozy and adequately large. The presence of electric blankets and heated mattresses has added to the comfort, providing warmth during colder months. Clean and pleasant bedding is often highlighted with large beds being especially appreciated by families.
However, there are mentions of beds being too hard or too soft for some, although this doesn’t seem to overshadow the majority opinion, which finds them satisfactory to great. While a few guests have found the pushed-together single beds forming a double bed as not ideal, others found the arrangement comfortable enough. Cleanliness and tidiness of the bedding are consistently noted as positive aspects.
Overall, while there is some variability in preferences, the general consensus leans towards a comfortable and cozy sleep experience at this resort.
Swiss-Belresort Coronet Peak receives largely positive reviews regarding cleanliness, highlighting that rooms are very clean, tidy and comfortable. Guests commonly note that the rooms are serviced regularly and are kept in immaculate condition. The cleaning staff appear to do a good job with rooms often described as spotless upon arrival. The hotel also boasts a clean environment overall, making it a pleasant space for guests.
However, there are some reservations about the state of the carpets in common areas such as the reception and hallways, which have been described as dirty and in need of updating. Occasional mentions of mold and dusty conditions point to inconsistencies in maintenance. Despite these issues, the spacious rooms, friendly staff and general upkeep of the facilities contribute to the overall positive experience for visitors. Additionally, the property is noted for providing good value for money and being a suitable option for families, thanks to its cleanliness and comfortable amenities.
Swiss-Belresort Coronet Peak boasts a consistent reputation for its friendly and accommodating staff, drawing praise from numerous guests. Several reviews highlight the warm and courteous nature of the personnel, describing the receptionists as extremely welcoming and helpful. Many guests noted the exceptional service provided not only by the front desk staff but also by the restaurant and bowling alley teams.
The staff's kindness and willingness to assist are frequently mentioned with specific recognition given to individuals like Shubham, Mitch, Annie and Verren for their outstanding contributions. Despite some guests noting occasional gaps in friendliness and the presence of overworked staff members, the overall sentiment is overwhelmingly positive. Guests appreciated the attentive and polite service, often describing the staff as going out of their way to help, even under challenging circumstances.
In summary, while there are isolated comments about underwhelming interactions and limited staff availability, the majority of reviews reflect a dedicated team striving to provide excellent, friendly service. The staff at Swiss-Belresort Coronet Peak play a pivotal role in creating a welcoming and enjoyable experience for guests.
Swiss-Belresort Coronet Peak offers a mixed experience when it comes to its internet and connectivity services. On a more positive note, many guests found the wifi to be quite good with some praising its speed and reliability throughout their stay. The availability of unlimited wifi and the commendable service from the guest reception also stand out. However, the resort's internet service does have significant areas for improvement. Several guests dealt with inconsistent or slow wifi, especially during peak evening hours. Furthermore, the lack of mobile phone reception posed a challenge for many, forcing them to rely entirely on the resort's wifi, which occasionally faced issues such as cutting out or being limited in signal quality, particularly in rooms and common areas. These connectivity drawbacks underline an area for potential enhancement to ensure a more seamless digital experience for all guests.
Swiss-Belresort Coronet Peak offers ample parking options with many guests appreciating the abundance of available spaces, both free and easy to access. There is no shortage of parking spots, accommodating a variety of vehicles. However, while the convenience of parking is widely noted, the condition of the car park raises some concerns. Guests have reported issues such as potholes, gravel, dust and flooding, which suggest that the parking area is in need of significant maintenance and repair. Despite these challenges, the large parking lot meets the basic needs of visitors, offering a practical solution for those traveling by car.
Swiss-Belresort Coronet Peak stands out as a highly family-centric destination, offering numerous amenities and activities designed specifically for children. Families are warmly welcomed by friendly staff and can take advantage of spacious family rooms, though some guests noted the absence of a microwave. The resort ensures that kids are never bored with board games, an exciting arcade and a well-equipped game room. The on-site bowling alley is highlighted as a spectacular feature enjoyed by both kids and adults. Breakfast is also a hit with the children. Ample parking and a convenient location enhance the overall experience for family stays. Additionally, the resort is pet-friendly, making it a welcoming spot for families traveling with pets. Despite minor shortcomings like unmade children's beds, overall, Swiss-Belresort Coronet Peak provides a comfortable and entertaining environment for family vacations.
Swiss-Belresort Coronet Peak enjoys high praise from guests for its exceptional proximity to the skiing opportunities at Coronet Peak. Visitors found the location incredibly convenient with easy access to ski buses and ski lifts right nearby, making it simple to get to the slopes quickly. The ski hills and fields are noted for having good snow, well-managed tracks and being less steep, adding to the overall positive experience.
The resort is described as a perfect location for skiers and snowboarders with many guests appreciating the good prices, especially in the off-peak seasons. The atmosphere exudes a ski resort vibe and the presence of ski lockers adds to the convenience. The bus stop right outside the resort ensures hassle-free transport to Coronet Peak.
Many guests highlighted the benefit of electric blankets, enhancing their comfort after a day on the slopes. Overall, Swiss-Belresort Coronet Peak is highly regarded as an excellent base for a memorable skiing holiday.
Swiss-Belresort Coronet Peak offers facilities suitable for business travelers, including accessible conference rooms and a business center conducive to team meetings or conferences. The desk in the room was noted to be very clean, supporting a professional environment for getting work done. However, while the internet connection was described as fair, there were some issues with mobile connectivity, making it challenging to reply to work emails. The resort is convenient for family business and presents a reasonable balance of price, quality and speed. Despite these positive aspects, there was a noted instance of a business traveler who would not choose to return due to connectivity issues.
Swiss-Belresort Coronet Peak is regarded for its general accessibility with numerous guests highlighting the enjoyable ease of access at the property. Visitors frequently described the hotel facilities as accessible, emphasizing that it's easy to get in and move around. Walkways are accessible and there are wheelchair-accessible amenities, making it suitable for many guests with disabilities.
However, the reviews also indicate certain limitations. The absence of an elevator and ramps may pose difficulties for those with mobility issues, especially considering the presence of steep stairs. There were also mentions of specific accessibility shortcomings, like a tiny main doorway and a small shower seat that might not accommodate all users comfortably.
Additionally, some guests expressed concerns about the condition and functionality of certain facilities. Issues such as a leaking toilet, inadequate lighting in the rooms and the lack of a proper check-in area were noted. The off-road walkways could potentially be challenging for those needing smoother paths. Despite these drawbacks, the overall sentiment remains positive for most guests who appreciate the ease of access in many parts of the hotel.
Swiss-Belresort Coronet Peak is a prime choice for travelers seeking pet-friendly accommodations in Queenstown. Renowned for being dog-friendly, this hotel allows pets for a small additional fee, making it a rare find in the area. Guests frequently mention the convenience of bringing their dogs along, a feature that enhances their overall stay. The rooms are spacious enough to comfortably accommodate guests and their pets, ensuring a hassle-free experience. A designated dog-walking area further adds to the convenience for pet owners, providing an outdoor space for their furry companions. With thoughtful amenities and accommodating policies, Swiss-Belresort Coronet Peak stands out as a welcoming haven for pet-loving travelers.
Location Show Map
Location
Guests often highlight the proximity to key attractions. Its location is ideal for ski enthusiasts, being incredibly close to Coronet Peak. The nearby Onsen Hot Pools offer a relaxing retreat just across the road and there are several dining options, including a great tavern and the Doncaster Inn within walking distance.
The hotel’s setting provides easy access to both Queenstown and Arrowtown without the congestion often associated with the town centers. Public transport is conveniently available with a bus stop right at the entrance, making it simple to explore the surrounding areas without hassle.
Rooms are described as spacious and clean, contributing to an overall good experience. The location, combined with functional amenities and helpful staff, makes Swiss-Belresort Coronet Peak a noteworthy choice for visitors looking for a balance of convenience, tranquility and accessibility to outdoor activities.
Breakfast
However, the breakfast experience was not without its flaws. A significant number of reviews pointed out the lack of fresh coffee, as only instant coffee was available and the scarcity of hot food options like eggs, sausages or bacon. There were also complaints about the breakfast being cold, stale or not as described. Some guests found the breakfast to be overpriced given the limited selection and quality, describing it as basic, substandard or poor. The breakfast buffet was also criticized for being sparse with some mentioning a lack of fresh fruits and variety.
In summary, while the breakfast at Swiss-Belresort Coronet Peak has been enjoyed by many for its variety and convenience, the experience could be improved by addressing issues related to freshness, temperature and the inclusion of more hot and diverse options.
Dinner
However, the reviews also pointed out several areas for improvement. The limited menu options and inconsistent food quality were recurring themes with some meals described as merely average. There were notable instances where guests encountered closures of the restaurant without prior notification, leading to difficulty in dining arrangements. The early closure and maintenance issues of the restaurant were also sources of frustration and specific dietary needs, such as gluten-free options, were not always catered to despite prior requests.
The lack of kitchen facilities in the rooms and minimal non-alcoholic drink options were additional points of dissatisfaction. Some guests resorted to nearby food outlets due to the restaurant's unpredictability in operating hours. While the food quality ranged from appalling to exceptional, the lack of consistency in service and availability was apparent. The presence of COVID and operational issues sometimes hampered the dining experience, leaving guests to seek other dining alternatives in the vicinity. Overall, while there are moments of culinary delight, there is a significant need for more reliability and variety in the dining services at Swiss-Belresort Coronet Peak.
Rooms
Guests repeatedly mentioned the rooms being warm and cozy with comfortable beds and well-equipped amenities such as heating and electric blankets. The family rooms are notably large and cozy, providing ample space for group stays. The facility's cleanliness is consistently praised, despite some mentions of dated décor and occasional upkeep issues.
Although the rooms are described as quiet and spacious, some reviews indicate that the rooms could use updating and better maintenance with specific mentions of tired-looking interiors and minor damages like cracked sinks and broken bathtubs. Room servicing was generally satisfactory, though there were some lapses noted in a few reviews.
Overall, the accommodations at Swiss-Belresort Coronet Peak are valued for their size, cleanliness and comfort, making it a practical choice for families and groups. However, guests should be aware of the property's dated appearance and potential maintenance issues.
Beds
However, there are mentions of beds being too hard or too soft for some, although this doesn’t seem to overshadow the majority opinion, which finds them satisfactory to great. While a few guests have found the pushed-together single beds forming a double bed as not ideal, others found the arrangement comfortable enough. Cleanliness and tidiness of the bedding are consistently noted as positive aspects.
Overall, while there is some variability in preferences, the general consensus leans towards a comfortable and cozy sleep experience at this resort.
Cleanliness
However, there are some reservations about the state of the carpets in common areas such as the reception and hallways, which have been described as dirty and in need of updating. Occasional mentions of mold and dusty conditions point to inconsistencies in maintenance. Despite these issues, the spacious rooms, friendly staff and general upkeep of the facilities contribute to the overall positive experience for visitors. Additionally, the property is noted for providing good value for money and being a suitable option for families, thanks to its cleanliness and comfortable amenities.
Staff
The staff's kindness and willingness to assist are frequently mentioned with specific recognition given to individuals like Shubham, Mitch, Annie and Verren for their outstanding contributions. Despite some guests noting occasional gaps in friendliness and the presence of overworked staff members, the overall sentiment is overwhelmingly positive. Guests appreciated the attentive and polite service, often describing the staff as going out of their way to help, even under challenging circumstances.
In summary, while there are isolated comments about underwhelming interactions and limited staff availability, the majority of reviews reflect a dedicated team striving to provide excellent, friendly service. The staff at Swiss-Belresort Coronet Peak play a pivotal role in creating a welcoming and enjoyable experience for guests.
Wi-Fi
Parking
Family
Ski
The resort is described as a perfect location for skiers and snowboarders with many guests appreciating the good prices, especially in the off-peak seasons. The atmosphere exudes a ski resort vibe and the presence of ski lockers adds to the convenience. The bus stop right outside the resort ensures hassle-free transport to Coronet Peak.
Many guests highlighted the benefit of electric blankets, enhancing their comfort after a day on the slopes. Overall, Swiss-Belresort Coronet Peak is highly regarded as an excellent base for a memorable skiing holiday.
Business
Accessible
However, the reviews also indicate certain limitations. The absence of an elevator and ramps may pose difficulties for those with mobility issues, especially considering the presence of steep stairs. There were also mentions of specific accessibility shortcomings, like a tiny main doorway and a small shower seat that might not accommodate all users comfortably.
Additionally, some guests expressed concerns about the condition and functionality of certain facilities. Issues such as a leaking toilet, inadequate lighting in the rooms and the lack of a proper check-in area were noted. The off-road walkways could potentially be challenging for those needing smoother paths. Despite these drawbacks, the overall sentiment remains positive for most guests who appreciate the ease of access in many parts of the hotel.
Dog Friendly
Yes, Swiss-Belresort and Villas Coronet Peak has pool(s) that belong to one or more of the following categories: . For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Swiss-Belresort and Villas Coronet Peak.
Yes, Swiss-Belresort and Villas Coronet Peak welcomes dogs.
Yes, parking facilities are available at Swiss-Belresort and Villas Coronet Peak.
No, Swiss-Belresort and Villas Coronet Peak doesn't have a gym.
Location Show Map
More Options
