Sudima Queenstown Five Mile
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Summary of reviewsSudima Queenstown Five Mile is highly praised for its convenient and strategic location, situated near the airport and nestled within the bustling Frankton shopping area. Guests appreciate the proximity to supermarkets, cafes, restaurants and various shops, making it an ideal spot for both shopping and dining. The hotel serves as a perfect base for exploring the wider Queenstown region, being only a short drive from the city center, ski fields and major routes toward Wanaka. Beautiful surrounding views, ample parking and excellent customer service further enhance its appeal.
The breakfast offerings receive numerous commendations for their variety, taste and presentation. Special highlights include the waffle station and juicer, though guests suggest improvement in the temperature regulation of hot food items and better value for money. The dinner experience at the on-site Podium restaurant is also well-received with guests praising the delicious food and beautiful decor. Consistent high marks are given for the service, despite occasional mentions of the restaurant's limited operational hours for dinner and the perceived high cost of some dishes.
Guests consistently praise the modern, clean and comfortable rooms, noting their spaciousness, appealing decor and immaculate bathrooms. The hotel's overall cleanliness is applauded with its corridors and common areas maintaining a neat appearance. The comfortable beds are frequently highlighted as a standout feature with most guests finding them exceptionally soft and conducive to a restful sleep. Minor issues such as soundproofing and the size of certain rooms are noted but do not detract from the overall positive sentiment.
The staff at Sudima Queenstown Five Mile receive high commendations for their friendliness, professionalism and exceptional service. Specific individuals are often mentioned for their outstanding assistance, contributing to a welcoming atmosphere that makes guests feel at home.
Wi-Fi service is reliable and offers excellent connectivity with guests appreciating the high-speed internet and smart TV amenities. The presence of the nearby Moss Spa is valued for enhancing the overall stay, despite the absence of an in-house spa or sauna.
Parking facilities are plentiful and accessible with guests appreciating the free underground parking and the large car park outside. Family-friendly amenities and activities, along with the hotel's comfortable and safe environment, make it an ideal destination for those traveling with children.
For skiing enthusiasts, the hotel’s proximity to the Remarkables ski area and convenient access to ski buses, ski lifts and ski lodges are significant advantages. The availability of storage rooms for ski gear further enhances the convenience for guests.
In summary, Sudima Queenstown Five Mile is highly recommended for its strategic location, excellent service, clean and comfortable accommodations and a wide array of amenities catering to various guest needs, making it a top-tier choice for travelers visiting Queenstown.
Categories
The breakfast offerings receive numerous commendations for their variety, taste and presentation. Special highlights include the waffle station and juicer, though guests suggest improvement in the temperature regulation of hot food items and better value for money. The dinner experience at the on-site Podium restaurant is also well-received with guests praising the delicious food and beautiful decor. Consistent high marks are given for the service, despite occasional mentions of the restaurant's limited operational hours for dinner and the perceived high cost of some dishes.
Guests consistently praise the modern, clean and comfortable rooms, noting their spaciousness, appealing decor and immaculate bathrooms. The hotel's overall cleanliness is applauded with its corridors and common areas maintaining a neat appearance. The comfortable beds are frequently highlighted as a standout feature with most guests finding them exceptionally soft and conducive to a restful sleep. Minor issues such as soundproofing and the size of certain rooms are noted but do not detract from the overall positive sentiment.
The staff at Sudima Queenstown Five Mile receive high commendations for their friendliness, professionalism and exceptional service. Specific individuals are often mentioned for their outstanding assistance, contributing to a welcoming atmosphere that makes guests feel at home.
Wi-Fi service is reliable and offers excellent connectivity with guests appreciating the high-speed internet and smart TV amenities. The presence of the nearby Moss Spa is valued for enhancing the overall stay, despite the absence of an in-house spa or sauna.
Parking facilities are plentiful and accessible with guests appreciating the free underground parking and the large car park outside. Family-friendly amenities and activities, along with the hotel's comfortable and safe environment, make it an ideal destination for those traveling with children.
For skiing enthusiasts, the hotel’s proximity to the Remarkables ski area and convenient access to ski buses, ski lifts and ski lodges are significant advantages. The availability of storage rooms for ski gear further enhances the convenience for guests.
In summary, Sudima Queenstown Five Mile is highly recommended for its strategic location, excellent service, clean and comfortable accommodations and a wide array of amenities catering to various guest needs, making it a top-tier choice for travelers visiting Queenstown.
Hotel Taking Steps Towards Sustainability
As part of Sudima Hotels, which is the first hotel group in New Zealand to be awarded 'carboNZero' certification, this hotel focuses on waste minimization, including local composting of organic waste and eliminating cling wrap. It is also a signatory to the Global Tourism Plastic Initiative.
Hotel with Parking
This hotel offers ample free parking available on-site for guests. Both the Five Mile Carpark and undercover basement level parking are available. Free private parking is provided.
4-Star Hotel
This hotel features modern, well-equipped, and exceptionally clean rooms. Guests highlight its outstanding customer service and appreciate the contemporary amenities and attention to detail, ensuring a comfortable and high-quality stay.
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Cheap Hotel
Accessible Hotel
Guest Reviews
Sudima Queenstown Five Mile enjoys a highly convenient location, praised frequently by its guests. Situated near the airport, the hotel offers ease for travelers, especially those with early or late flights. It is nestled within the bustling Frankton shopping area, providing immediate access to a range of amenities including supermarkets, cafes, restaurants and various shops. The proximity to these conveniences makes it an ideal spot for shopping and dining.
Despite being a 15-20 minute drive from Queenstown's city center, the location is advantageous for those looking to avoid the crowded downtown area while still being close to major routes and local attractions. Guests appreciate the clean and modern rooms, which add to the overall comfort and positive experience. It's a strategic base for exploring the wider region, easily accessible from the main drag towards Wanaka and just a short drive to the ski fields.
The beautiful surrounding views, ample parking options and excellent customer service further enhance its appeal. Sudima Queenstown Five Mile provides a perfect blend of convenience and comfort, making it a highly recommended stay for both short stops and longer visits.
The breakfast experience at Sudima Queenstown Five Mile garners a broad spectrum of opinions, yet numerous guests highlight its positive aspects. Many reviews commend the excellent selection and variety offered in the buffet breakfast. Terms like "amazing," "delicious," "exceptional," and "superb" are frequently mentioned, suggesting that for many guests, breakfast exceeded expectations. There are multiple mentions of the breakfast buffet being a highlight of their stay with certain dishes and options—such as the waffle station and juicer—receiving special praise. The breakfast quality and presentation are often noted as top-notch and friendly, efficient staff service further enhances the morning dining experience.
However, some reviews point out areas for improvement. A recurring critique is that hot food items, particularly the cooked breakfast, need better temperature regulation as they were occasionally served cold. Some guests felt that the breakfast was a bit pricey and could offer more value for the money. Issues such as limited options, running out of items and the quality of specific products like gluten-free bacon were also noted.
Overall, while there are areas where the breakfast service could be refined, the general consensus leans towards a positive dining experience, particularly appreciated for its variety, taste and presentation.
Sudima Queenstown Five Mile offers a delightful dining experience at its on-site restaurant, Podium. Guests frequently praise the "delicious food" and "beautiful decor" of the restaurant with many highlighting the "fantastic dinner menu" that boasts sophisticated cuisine and exceptional dinners. The steak dinner is particularly noted for its excellence.
The restaurant staff receives high marks for their service, contributing to an overall enjoyable dining atmosphere. Several guests remark on the consistently "great food," with many meals described as "amazing." The availability of on-site dining options is appreciated, enhancing the convenience for hotel guests.
However, there are occasional mentions of the restaurant not being open for dinner at certain times, which has been a point of inconvenience for some. Additionally, a few reviews suggest that while the food quality is generally high, some dishes were overpriced or didn't meet expectations.
Despite these minor setbacks, the majority of the feedback about dining at Sudima Queenstown Five Mile is positive, making it a commendable option for guests seeking a quality culinary experience during their stay.
The rooms at Sudima Queenstown Five Mile receive high praise from guests for their modern, clean and comfortable attributes. Many reviews highlight the well-sized, spacious rooms that are well-equipped with basic amenities. Guests found the decor appealing and stylish with beautiful, clean bathrooms being a commonly noted feature.
Comfort is a recurring theme with guests frequently describing the beds as very comfortable and the rooms as cozy and warm. The hotel rooms are also appreciated for their modern and fresh feel and the cleanliness is often emphasized with some even mentioning their spotless state at check-in.
The facilities such as the room service received positive feedback, adding to the overall convenience of the stay. Guests found the room layout to be well thought out and intelligently designed. Rooms were noted to be quiet and featured great views, particularly of the mountains.
However, there are some mentions of minor issues, such as soundproofing not being perfect and some rooms being too small for a family stay or lacking certain amenities like a kitchenette and microwave. Despite these occasional drawbacks, the general sentiment remains positive with guests enjoying the modern, clean and comfortable environment provided by the well-presented rooms of Sudima Queenstown Five Mile.
Sudima Queenstown Five Mile boasts an exceptional level of comfort when it comes to their bedding. Guests frequently describe the beds as super comfortable, often likening the experience to sleeping on a cloud. The hotel’s beds are praised for being incredibly soft with some noting that they are the most comfortable they've slept on in a very long time. The beds are consistently highlighted as big, roomy and equipped with a nice variety of pillows, all contributing to a restful sleep.
However, a few guests mentioned that not all beds were the same with some finding them a bit too soft for their liking. Despite this, staff were responsive and accommodating by offering room changes to meet guests' preferences for firmer mattresses. Many reviews emphasize the overall cleanliness and the freshness of the bedding, enhancing the comfort level even further.
In addition to the beds, the hotel features appealing amenities like a kids club room and offers pleasant overall accommodations. With the combination of soft beds, clean sheets and a variety of pillow options, Sudima Queenstown Five Mile ensures an unparalleled sleeping experience for their guests, often leaving them feeling well-rested and satisfied.
Sudima Queenstown Five Mile boasts exceptional cleanliness standards throughout its modern, stylish accommodations. Most guests praise the spotless and well-kept rooms, noting the impeccable daily cleaning service. The hotel’s bathrooms also receive high marks for their slick and pristine condition. Visitors appreciate the combination of clean, comfortable and well-equipped facilities, often describing the accommodations as modern and new. While a few noted minor lapses in housekeeping, such as oily marks on cups and occasional dusty areas, these are overshadowed by frequent accolades highlighting the scrupulous attention to cleanliness and tidiness. The hotel corridors and common areas continuously impress with their neat appearance. Overall, Sudima Queenstown Five Mile stands out for its outstanding cleanliness, consistently offering guests a fresh and inviting stay.
The staff at Sudima Queenstown Five Mile have received an abundance of praise for their exceptional service and professionalism. Guests consistently describe the team as friendly, welcoming and incredibly helpful. Individuals like Bruna, Stella and Monica have been highlighted for their outstanding assistance and many reviewers commend the front desk and reception staff for being courteous, efficient and supportive.
Visitors note that the staff members are not only attentive but also go above and beyond to ensure a pleasant stay. Numerous reviews mention the hotel's friendly atmosphere, created by the consistently kind and cordial interactions with the staff. The personnel at the reception desk, especially, are frequently singled out for making guests feel at home and providing superb customer service.
Many guests also appreciate the efficient processes and the overall warmth and professionalism of the staff, which contribute significantly to their positive experiences. From the front desk to the restaurant and bar service, the staff's dedication to excellent service is evident. Special mentions of individuals like Ralph in the Podium Restaurant and Winsome, the Front Office Manager, further illustrate the personal touch that enhances the guest experience.
Despite a few negative remarks with isolated instances of unhelpful or distant behavior, the overwhelming majority of reviews highlight the staff's friendliness, helpfulness and commitment to making each stay enjoyable and memorable.
Sudima Queenstown Five Mile has garnered positive feedback for its Wi-Fi amenities. Guests frequently praised the Wi-Fi service, noting its reliability and excellent connectivity. Many appreciated the highspeed Wi-Fi available in all rooms and public areas, such as the lobby. The complimentary smart TVs and Chromecast feature added to the convenience with several highlighting how helpful Alexa was in managing their in-room technology. However, a few mentioned occasional glitches when casting to the TV and noted a rare issue with Wi-Fi connectivity in some instances. Overall, the Wi-Fi service at Sudima Queenstown Five Mile is well-regarded, contributing significantly to a comfortable and technologically advanced stay.
The spa facilities associated with Sudima Queenstown Five Mile have garnered various impressions from guests. Despite the absence of an in-house spa or sauna, the Moss Spa nearby comes highly recommended with guests noting it as a beneficial addition to their stay. Utilization of the spa for massages and other services was highlighted positively with many enjoying the experience and praising the great service received. The presence of a day spa and additional on-site amenities, such as restaurants, provide added convenience and enjoyment for guests.
Sudima Queenstown Five Mile offers an overall positive parking experience according to guest reviews. Guests appreciate the good and easy access to free parking, noting it as ample, convenient and plentiful. The hotel boasts a huge carpark outside, as well as free underground parking, which many found to be a major advantage. The parking area is described as easily accessible and sufficient, making it simple to park their cars. Various options for parking are available nearby with some noting the availability at the adjacent Countdown building.
However, a few reviews indicate some inconvenience with the parking. Some guests mentioned it was a bit far or required a short walk and a couple found the parking situation confusing. Despite these minor issues, the plentiful and free parking options seem to leave a generally positive impression on visitors.
Sudima Queenstown Five Mile offers an array of family-friendly amenities and activities that make it an ideal destination for those traveling with children. The hotel provides kid-friendly facilities, ensuring a comfortable and safe environment for young ones. The Kidzone area is particularly popular, offering plenty of activities that keep children entertained. Families have praised the spacious rooms and well-organized closet space, which add to the convenience of staying with kids.
In terms of location, the hotel is very handy with close proximity to retail shops at the Five Mile Center and free parking, which is a significant advantage for families traveling by car. While some rooms might feel a bit tight for larger families, the overall atmosphere is welcoming and the service is excellent. The family-friendly vibe of the hotel is comparable to a cozy family-run establishment, making it a suitable and comfortable choice for family stays.
The staff is noted for being respectful and attentive, contributing to a pleasant experience for families. Moreover, the general ambiance and facilities at the hotel are well-suited for family games and activities, which enhances the overall stay. For those planning a family trip to Queenstown, the Sudima Queenstown Five Mile stands out as a top-tier choice that caters specifically to the needs and comforts of guests traveling with children.
Sudima Queenstown Five Mile is an ideal choice for skiing enthusiasts thanks to its strategic location near renowned ski resorts. Guests highlight its proximity to skiing areas, particularly the Remarkables ski area and the convenience of accessing ski buses, ski lifts and ski lodges with just a short walk. The hotel provides excellent amenities tailored for skiers, such as dedicated storage rooms for ski gear, ensuring that all needs for a skiing adventure are met.
The location is also praised for its accessibility to nearby shops and restaurants, making it convenient for families and individuals alike. After a day on the slopes, the hotel offers comfortable spaces to unwind, including a cozy fireplace, making it perfect for resting after skiing. The ease of storing ski equipment and the overall convenience of the location contribute to an enjoyable and stress-free skiing experience. Overall, Sudima Queenstown Five Mile is frequently noted for being perfectly suited for ski activities, making it a top choice for travelers looking to make the most of their ski trips.
Sudima Queenstown Five Mile offers a modern and well-equipped experience, aligning well with its four-star rating. Guests noted the hotel's extremely clean and comfortable rooms, which are newly furnished with contemporary amenities. The shower facilities were highlighted as particularly impressive. Customer service stands out as a strong point with friendly and helpful staff contributing to an overall four-star quality experience.
The breakfast provided was praised for its value and quality, fitting the expectations of a four-star hotel. The variety of food options, along with the comfortable beds and excellent amenities, added to the positive experience. In this newly developed suburb of Queenstown, this establishment seems to match and even exceed the four-star standards in several aspects.
Value for money is a recurrent theme with many guests appreciating the fair pricing for the quality received. Overall, Sudima Queenstown Five Mile delivers a well-rounded four-star stay, recommended for its outstanding customer service, modern facilities and superb cleanliness and comfort.
Sudima Queenstown Five Mile has garnered positive feedback for its accessibility features. Guests praised the hotel for being wheelchair accessible and having dedicated accessible facilities, including fully accessible rooms. The venue is easy to navigate, providing good access to various areas and surroundings. Its location is particularly convenient, making it easy to find and reach. Overall, the hotel’s accessibility is highly regarded with good access for all types of people and elevators available for transporting suitcases to the upper floors. These attributes make Sudima Queenstown Five Mile a favorable choice for travelers prioritizing convenience and accessibility.
Sudima Queenstown Five Mile emerges as an ideal honeymoon destination, praised for its modern decor and easily accessible location. Honeymooners frequently describe the hotel as perfect for a romantic experience, offering a quiet and serene atmosphere that complements a honeymoon trip. The venue is consistently highlighted as a great place for romantic getaways with numerous guests affirming it to be the perfect spot for their honeymoon. The overall feedback underscores that Sudima Queenstown Five Mile excels in creating an unforgettable and romantic honeymoon experience.
The Sudima Queenstown Five Mile consistently impresses with its romantic setting, making it an ideal destination for couples seeking a memorable getaway. The attentive staff contribute significantly to the romantic atmosphere, ensuring that every detail is thoughtfully prepared for guests. The venue itself exudes a nicely romantic aura, perfect for both short stays and extended vacations. Whether planning a romantic date or an overall romantic stay, guests widely appreciate the ambiance and the care that goes into creating a perfect environment for love and relaxation. Additionally, the facilities even cater to unique preferences, such as accommodating couples who wish to shower together. Overall, the hotel is highly praised for its romantic charm and impeccable service.
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Location
Despite being a 15-20 minute drive from Queenstown's city center, the location is advantageous for those looking to avoid the crowded downtown area while still being close to major routes and local attractions. Guests appreciate the clean and modern rooms, which add to the overall comfort and positive experience. It's a strategic base for exploring the wider region, easily accessible from the main drag towards Wanaka and just a short drive to the ski fields.
The beautiful surrounding views, ample parking options and excellent customer service further enhance its appeal. Sudima Queenstown Five Mile provides a perfect blend of convenience and comfort, making it a highly recommended stay for both short stops and longer visits.
Breakfast
However, some reviews point out areas for improvement. A recurring critique is that hot food items, particularly the cooked breakfast, need better temperature regulation as they were occasionally served cold. Some guests felt that the breakfast was a bit pricey and could offer more value for the money. Issues such as limited options, running out of items and the quality of specific products like gluten-free bacon were also noted.
Overall, while there are areas where the breakfast service could be refined, the general consensus leans towards a positive dining experience, particularly appreciated for its variety, taste and presentation.
Dinner
The restaurant staff receives high marks for their service, contributing to an overall enjoyable dining atmosphere. Several guests remark on the consistently "great food," with many meals described as "amazing." The availability of on-site dining options is appreciated, enhancing the convenience for hotel guests.
However, there are occasional mentions of the restaurant not being open for dinner at certain times, which has been a point of inconvenience for some. Additionally, a few reviews suggest that while the food quality is generally high, some dishes were overpriced or didn't meet expectations.
Despite these minor setbacks, the majority of the feedback about dining at Sudima Queenstown Five Mile is positive, making it a commendable option for guests seeking a quality culinary experience during their stay.
Rooms
Comfort is a recurring theme with guests frequently describing the beds as very comfortable and the rooms as cozy and warm. The hotel rooms are also appreciated for their modern and fresh feel and the cleanliness is often emphasized with some even mentioning their spotless state at check-in.
The facilities such as the room service received positive feedback, adding to the overall convenience of the stay. Guests found the room layout to be well thought out and intelligently designed. Rooms were noted to be quiet and featured great views, particularly of the mountains.
However, there are some mentions of minor issues, such as soundproofing not being perfect and some rooms being too small for a family stay or lacking certain amenities like a kitchenette and microwave. Despite these occasional drawbacks, the general sentiment remains positive with guests enjoying the modern, clean and comfortable environment provided by the well-presented rooms of Sudima Queenstown Five Mile.
Beds
However, a few guests mentioned that not all beds were the same with some finding them a bit too soft for their liking. Despite this, staff were responsive and accommodating by offering room changes to meet guests' preferences for firmer mattresses. Many reviews emphasize the overall cleanliness and the freshness of the bedding, enhancing the comfort level even further.
In addition to the beds, the hotel features appealing amenities like a kids club room and offers pleasant overall accommodations. With the combination of soft beds, clean sheets and a variety of pillow options, Sudima Queenstown Five Mile ensures an unparalleled sleeping experience for their guests, often leaving them feeling well-rested and satisfied.
Cleanliness
Staff
Visitors note that the staff members are not only attentive but also go above and beyond to ensure a pleasant stay. Numerous reviews mention the hotel's friendly atmosphere, created by the consistently kind and cordial interactions with the staff. The personnel at the reception desk, especially, are frequently singled out for making guests feel at home and providing superb customer service.
Many guests also appreciate the efficient processes and the overall warmth and professionalism of the staff, which contribute significantly to their positive experiences. From the front desk to the restaurant and bar service, the staff's dedication to excellent service is evident. Special mentions of individuals like Ralph in the Podium Restaurant and Winsome, the Front Office Manager, further illustrate the personal touch that enhances the guest experience.
Despite a few negative remarks with isolated instances of unhelpful or distant behavior, the overwhelming majority of reviews highlight the staff's friendliness, helpfulness and commitment to making each stay enjoyable and memorable.
Wi-Fi
Spa
Parking
However, a few reviews indicate some inconvenience with the parking. Some guests mentioned it was a bit far or required a short walk and a couple found the parking situation confusing. Despite these minor issues, the plentiful and free parking options seem to leave a generally positive impression on visitors.
Family
In terms of location, the hotel is very handy with close proximity to retail shops at the Five Mile Center and free parking, which is a significant advantage for families traveling by car. While some rooms might feel a bit tight for larger families, the overall atmosphere is welcoming and the service is excellent. The family-friendly vibe of the hotel is comparable to a cozy family-run establishment, making it a suitable and comfortable choice for family stays.
The staff is noted for being respectful and attentive, contributing to a pleasant experience for families. Moreover, the general ambiance and facilities at the hotel are well-suited for family games and activities, which enhances the overall stay. For those planning a family trip to Queenstown, the Sudima Queenstown Five Mile stands out as a top-tier choice that caters specifically to the needs and comforts of guests traveling with children.
Ski
The location is also praised for its accessibility to nearby shops and restaurants, making it convenient for families and individuals alike. After a day on the slopes, the hotel offers comfortable spaces to unwind, including a cozy fireplace, making it perfect for resting after skiing. The ease of storing ski equipment and the overall convenience of the location contribute to an enjoyable and stress-free skiing experience. Overall, Sudima Queenstown Five Mile is frequently noted for being perfectly suited for ski activities, making it a top choice for travelers looking to make the most of their ski trips.
4 Star
The breakfast provided was praised for its value and quality, fitting the expectations of a four-star hotel. The variety of food options, along with the comfortable beds and excellent amenities, added to the positive experience. In this newly developed suburb of Queenstown, this establishment seems to match and even exceed the four-star standards in several aspects.
Value for money is a recurrent theme with many guests appreciating the fair pricing for the quality received. Overall, Sudima Queenstown Five Mile delivers a well-rounded four-star stay, recommended for its outstanding customer service, modern facilities and superb cleanliness and comfort.
Accessible
Honeymoon
Romantic
No, Sudima Queenstown Five Mile doesn't have any pool.
Yes, a spa is available at Sudima Queenstown Five Mile.
No, Sudima Queenstown Five Mile doesn't allow dogs.
Yes, parking facilities are available at Sudima Queenstown Five Mile.
No, Sudima Queenstown Five Mile doesn't have a gym.
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