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Summary of reviewsRamada Queenstown Central enjoys a prime location, frequently praised by guests for its convenience and proximity to Queenstown’s bustling downtown. The hotel, just a short walk from local shops, restaurants and notable attractions like the lake and botanical gardens, offers an ideal base for both leisure and business travelers. Additionally, its placement near public transport, including bus stops to the airport, enhances accessibility. Despite being centrally located, the hotel maintains a quieter atmosphere, away from the noise of the bar scene, along with stunning views of the lake and mountains that add a scenic charm to the stay. Modern facilities, well-maintained rooms and polite, friendly staff further bolster the positive experience at Ramada Queenstown Central.
The breakfast experience at the hotel has mixed reviews. Many guests appreciate the quality and variety, particularly praising the on-site cafe, Co-Co Cabana, for its offerings and excellent coffee. However, issues such as inconsistent quality, cold food and occasional closures of the breakfast area were noted. Despite these drawbacks, for many, the breakfast remains a pleasant part of their stay.
Dinner at Ramada Queenstown Central similarly has mixed feedback with a strong emphasis on the positive. Guests frequently praise the quality of the food, particularly enjoying the wood-fired pizzas. The bar and restaurant downstairs are noted for their great meals and accommodating staff, enhancing the dining experience. However, limited food options, restaurant closures and slow service were points of criticism.
Rooms at the hotel receive positive remarks for their cleanliness, modern amenities and stunning views, which are particularly appreciated by guests. Despite some reviews pointing out that rooms can be small and occasionally cramped, the overall comfort, modern furnishings and thoughtful layout remain highlights, making the accommodation suitable for guests prioritizing cleanliness, facilities and views.
Cleanliness is a significant strength of Ramada Queenstown Central with many guests praising the very clean, tidy and well-maintained rooms and public areas. Some occasional lapses in housekeeping were reported, but the majority of feedback emphasizes a high standard of cleanliness throughout the property.
Staff at the hotel are mostly described as friendly, welcoming and efficient, contributing greatly to the positive guest experience. While there were a few isolated incidents of unhelpful behavior, the overall sentiment reflects a team committed to providing good service, enhancing guests' stay at the hotel.
Visitors have a generally favorable impression of the hotel's WiFi, finding it good, reliable and suitable for work-related tasks and streaming. Although there were occasional reports of spotty connections, the WiFi service meets the expectations of most travelers.
The gym at Ramada Queenstown Central is appreciated for its functionality and convenience, despite being small with limited equipment. Guests find it a useful amenity, though it may not fully satisfy all fitness enthusiasts due to its size and equipment limitations.
Families find Ramada Queenstown Central welcoming with its modern, spacious accommodations and helpful amenities like laundry facilities and well-equipped kitchenettes. The hotel’s location within walking distance to the CBD is an added convenience for family stays, despite the occasional challenge of uphill walks with a pram.
Ski enthusiasts regard the hotel's location as excellent for easy access to ski buses and nearby ski mountains. While the ski storage room could be larger, the overall convenience for skiing activities is positively noted.
Beds at the hotel receive a variety of feedback, predominantly positive with many guests finding them exceedingly comfortable with crisp linens and cozy pillows. While there are some reports of beds needing updates or being too soft or hard, the overall standard of bed comfort is high.
Ramada Queenstown Central consistently meets the expectations of a four-star hotel. It is modern, clean, quiet and comfortable with stunning lake views and professional service from staff, making it a commendable choice for visitors to Queenstown. Show more
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Categories
Hotel near Ski Resorts
Located on Frankton Road, this hotel provides access to ski shuttles. Its central location is suitable for accessing various ski destinations.
Family Friendly Hotel
Ramada by Wyndham Queenstown Central provides a central location and comfortable accommodations for families. It offers easy access to Queenstown's amenities and activities.
Business Hotel
Ramada by Wyndham Queenstown Central offers standard business amenities in a central location. It provides easy access to the surrounding area.
Hotel with Parking
This hotel offers on-site parking facilities. It provides secure and ample parking spaces for guests.
Hotel Taking Steps Towards Sustainability
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Hotel Room - Lake ViewProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV, soundproof walls, a wardrobe, an electric kettle as well as lake views. The unit offers 1 bed.
One-Bedroom Accessible Apartment - Lake ViewThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV, a washing machine, soundproof walls as well as lake views. The unit offers 1 bed.
Hotel RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Studio Apartment Lake ViewFeaturing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite features a flat-screen TV, a washing machine, soundproof walls, a seating area as well as lake views.
Studio ApartmentFeaturing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, a dishwasher and kitchenware. This suite is air-conditioned and has a seating area with a flat-screen TV, a washing machine, soundproof walls, a wardrobe, as well as an electric kettle.
Two-Bedroom Apartment - Lake ViewProviding free toiletries, this apartment includes a private bathroom with a shower and a hairdryer. The well-fitted kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV, a washing machine, soundproof walls, a seating area as well as lake views.
Two-Bedroom ApartmentFeaturing free toiletries, this apartment includes a private bathroom with a shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, soundproof walls, a wardrobe, as well as an electric kettle.
One-Bedroom Apartment - AccessibleProviding free toiletries, this apartment includes a private bathroom with a shower and a hairdryer. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, soundproof walls, a wardrobe, as well as an electric kettle.
Guest Reviews
8.1
Very Good
Location
Ramada Queenstown Central enjoys a prime location, frequently praised by guests for its convenience and ease of access to the city center. With its position just a short walk—approximately 5 to 10 minutes—from Queenstown’s bustling downtown, the hotel is ideally placed for exploring local shops, restaurants and notable attractions like the lake and botanical gardens.
The location is particularly handy for those using public transport with bus stops to the airport and other destinations conveniently close by. Despite being centrally located, the hotel maintains a quieter atmosphere, shielded from the city’s louder bar scenes. This balance of accessibility and tranquility makes it a preferred choice for both leisure and business travelers.
Additionally, many reviews highlight the stunning views available from the hotel, especially the rooms facing the lake and mountains, which add a scenic charm to the stay. Modern facilities, well-maintained rooms and polite, friendly staff further enhance the experience, contributing to the overall high regard guests have for Ramada Queenstown Central as a well-appointed and strategically located place to stay in Queenstown.
Breakfast
The breakfast experience at Ramada Queenstown Central has garnered mixed feedback from its guests. On the positive side, many guests appreciated the quality of the breakfast, describing it as fantastic, lovely and very good with a satisfactory range of options. The on-site cafe, Co-Co Cabana, received particular praise for its breakfast offerings and great coffee. The restaurant's buffet breakfast was also highlighted as excellent and very good by some visitors.
However, several reviews voiced dissatisfaction with the breakfast service. Issues included breakfast being cold, not fresh and overpriced. Some guests were disappointed by the absence of a buffet and found the menu items lacking. The service was also criticized for being disorganized at times with occasional closures of the breakfast area leading to no breakfast availability. Additional concerns included the use of tiny plastic milk pots and a perceived lack of value for money.
Overall, while the hotel's breakfast offerings have pleased many, there is room for improvement, especially regarding consistency and quality.
Dinner
Dinner at Ramada Queenstown Central receives mixed reviews with a strong emphasis on the positive aspects of their dining establishments. Guests frequently praised the quality of the food, particularly enjoying the offerings at Coco Cabana by Franks and often highlighted the delicious pizza options available. The bar and restaurant downstairs were generally noted for their great meals and accommodating staff, adding a pleasant vibe to the dining experience.
The wood-fired pizzas were a standout feature, frequently described as excellent, tasty and worthy of mention. Additionally, the convenience of dining options just downstairs from the hotel seemed to be a significant plus for many visitors. Good coffee coupled with friendly service at the bar also added to the overall positive dining experience.
However, the reviews pointed out some drawbacks. Several guests reported limited food options and noted that the restaurant and cafe were often closed, particularly in the evenings, which left some diners disappointed. Service speed and organization received criticism with some labeling it as slow and disorganized. There were also remarks about the restaurant being short-staffed and having limited operational hours.
Despite these issues, many reviews reflected an enjoyable dining experience, appreciating the good food available and the friendly atmosphere created by the staff. The pizza at night and offerings from Coco Cabana particularly stood out as highlights. Those visiting Ramada Queenstown Central are likely to find satisfying dining options, though they should be prepared for potential limitations in service and availability.
Rooms
Rooms at Ramada Queenstown Central have garnered mixed feedback from guests. Positively, the rooms are consistently praised for their cleanliness and modern amenities. The views, especially those overlooking the lake and mountains, are frequently highlighted as stunning and add a significant allure to the stay. The facilities within the rooms, such as kitchenettes and laundry amenities, are well-equipped and appreciated, making it convenient for longer stays. Rooms are also noted for being quiet and well soundproofed, contributing to a comfortable environment.
However, some guests have mentioned that the rooms can be quite small, especially when compared to other hotels. Certain rooms feel a bit cramped and lacking in space for luggage with limited room to move around comfortably. Complaints about room size also extend to the bathrooms, which some found to be a bit too tight for comfort. Additionally, the inability to open windows, reliance on heat pumps and occasional issues with room servicing have been concerns for some visitors.
The overall aesthetic and comfort of the rooms are positively noted with modern furnishings and thoughtful layout despite the size constraints. For those prioritizing cleanliness, modern facilities and beautiful views, the Ramada Queenstown Central proves to be a viable choice, though prospective guests may want to consider the smaller room dimensions when planning their stay.
Beds
Ramada Queenstown Central boasts beds that have garnered a variety of feedback from guests with an emphasis on comfort and quality. Many visitors have praised the beds as being exceedingly comfy, providing a plush and comfortable experience enhanced by crisp linen and cozy pillows. The pillow menus add a touch of personalization, allowing guests to choose their preferred comfort level. The high standard in bedding, along with clean blankets and natural fibers, offers guests a good night's sleep.
Despite the overwhelmingly positive sentiments, a few guests noted specific issues. Some mentioned that while the beds were comfortable, the bed ensembles appeared torn and visible. A few reviews pointed out that some mattresses might need replacing, as they were described as awkward or too soft. There were also sporadic mentions of beds being a bit hard or tiny with some not being remade daily. A couple of reviews cited that bedsheets felt like sandpaper and the bed setup in some rooms felt restrictive due to space constraints.
Overall, the aim to maintain a high standard in bed comfort at Ramada Queenstown Central has largely been successful, though occasional lapses indicate room for improvement.
Cleanliness
Ramada Queenstown Central has garnered an impressive reputation for its cleanliness, frequently praised by guests. Many reviews highlight the hotel and rooms as very clean, tidy and well-maintained. The property is consistently described as modern and clean with crisp linens and rooms that are regularly serviced. Guests have noted that the rooms are immaculate on arrival and the hotel maintains a high standard of cleanliness throughout their stay.
However, there are some discrepancies in the housekeeping service. A few guests reported issues such as rooms not being cleaned daily, bathrooms needing more meticulous cleaning and occasional missed details like untidy kitchen benches or cleaners not following through on room servicing properly. Despite these occasional lapses, the overall sentiment leans heavily towards the positive.
The hotel’s cleanliness extends to its public areas and facilities, which are generally kept clean and tidy. Positive remarks about the cleanliness of the kitchenette and bathroom sink have also been noted. Compliments extend to the hotel’s friendly staff who contribute to maintaining a clean and comfortable environment.
In summary, while cleaning standards could see minor improvements in consistency, the Ramada Queenstown Central reliably provides a clean, modern and comfortable stay for its guests in a prime location.
Staff
The reviews for Ramada Queenstown Central paint a picture of a hotel with a largely friendly and accommodating staff. Many guests highlight positive experiences with staff members who were described as welcoming, helpful and efficient. Visitors appreciated the professionalism and courteous nature of the team with special mentions of certain staff members who went above and beyond in providing exceptional customer service.
Reception staff received numerous compliments for their friendliness and efficiency, ensuring that guests felt welcomed upon arrival. Housekeeping staff were also lauded for their prompt and effective service, maintaining the cleanliness of the rooms to a high standard. The staff in the restaurant and outdoor bar were frequently noted as lovely and attentive.
However, the reviews also reflect some inconsistencies. While most of the staff were praised, a few guests encountered unhelpful or unfriendly members. Issues such as dismissive attitudes, lack of enthusiasm and occasional rudeness were mentioned. Despite these isolated incidents, the majority of feedback emphasized the positive interactions, underlining the excellent service provided by the larger part of the team.
Overall, while there are areas for improvement, the general sentiment towards the staff at Ramada Queenstown Central remains very favorable. The hotel evidently prides itself on friendly, helpful service that makes guests feel welcome and valued.
Wi-Fi
Visitors to Ramada Queenstown Central generally have a favorable impression of the hotel's WiFi. Many guests noted that the WiFi was good, reliable and even excellent for work. Streaming and casting to the TV were mentioned positively, indicating a stable connection for these activities.
However, some reviews pointed out occasional issues, describing the WiFi as spotty or slightly unreliable. There were mentions of periodic disconnections, which could be a concern for some guests. Despite these occasional hiccups, the overall consensus is that the WiFi service at Ramada Queenstown Central meets expectations and generally provides a satisfactory online experience for most travelers.
Gym
At Ramada Queenstown Central, the gym receives mixed feedback from guests. Many appreciate the convenience and consider access to the fitness room a nice bonus. The gym is described as functional and in good condition with decent materials provided for a good workout. Some guests even refer to the gym as great and highlight the good gym facilities available downstairs.
However, the gym's size is a recurring concern, often mentioned as small or very small, which could limit the variety of workouts. It's noted that the space could benefit from a few adjustments, such as replacing some cardio machines with weight stands, as it currently lacks free weights and has a non-operational bike. Noise limitations on the treadmill before 9 am also detract from the gym's functionality.
In summary, while the gym at Ramada Queenstown Central is a convenient feature and in good condition, its small size and limited equipment might not meet the expectations of all fitness enthusiasts.
Family
Ramada Queenstown Central offers a welcoming atmosphere for families with its modern and spacious accommodations. Families can choose from double rooms and 2-bedroom apartments that are well-suited for group stays. The hotel features excellent family amenities, ensuring a comfortable stay, including activities for kids and family-friendly facilities. Guests have noted the presence of a sofa bed, which adds flexibility to the sleeping arrangements.
The hotel's laundry facilities are an added convenience for families and the staff is accommodating and polite, contributing to a pleasant experience. While there are no high chairs for babies, the overall family atmosphere is positive. The hotel is conveniently located within walking distance to the CBD, although the uphill walk back with a pram can be somewhat challenging. Overall, Ramada Queenstown Central provides a nice setting for families looking to enjoy Queenstown with modern amenities and accommodating service.
Ski
Ramada Queenstown Central is well-regarded for its convenient location for ski enthusiasts. Guests appreciate the easy access to ski buses and the hotel's proximity to the ski mountains, making it an excellent choice for those planning a winter sports holiday. The ski storage room, though noted by some as needing to be larger, is a useful facility for storing gear. Additionally, the ski drying room is an appreciated amenity. Despite some issues with views and public transport reliability, the overall convenience for skiing activities stands out in the reviews.
4 Star
Ramada Queenstown Central is a modern, newly renovated property that aligns well with the standards expected of a four-star hotel. Guests highlight it as clean, quiet and comfortable with amazing views, particularly of the lake, contributing to a pleasant stay. The hotel is well-maintained and the staff receive praise for being super lovely and approachable. Many guests were happy with the breakfast offerings.
However, there are recurring sentiments concerning the value for money. Some visitors feel the rooms are quite small and the pricing does not justify the accommodation size, particularly when compared to other options in the area. Despite some seeing it as good value for a four-star hotel, others believe it does not meet their expectations, deeming it expensive for what it provides. The overall sense is a mix of satisfaction with the service and facilities but a questioning of whether it truly meets the price point and four-star promises.
Business
Ramada Queenstown Central caters well to business travelers, offering facilities such as a business center, conference room and meeting room. Guests have noted the convenience of working remotely due to excellent WiFi and business-friendly amenities. The setup within the rooms aligns with business needs, making it a reasonable accommodation for business trips. The hotel is also conveniently located close to the business center. Although it may not be fully specialized for business travelers, efforts by the staff, such as accommodating specific requests like opening and warming the meeting room, contribute to a pleasant business stay.
Accessible
Ramada Queenstown Central generally provides excellent accessibility for guests with disabilities. The hotel offers handicapped-friendly rooms and adheres well to accessibility standards. It's easily accessible via public transport with easy access by bus from the airport. The location is convenient and perfect for a solo traveler, featuring both ground-level exits and entrances and free street parking is available. Guests have noted the ease of navigating the parking facilities and found accessibility around the hotel to be straightforward with great access to various amenities. While stairs can be steep due to the hilly landscape, overall the hotel meets accessibility expectations, providing a comfortable stay for all visitors.
No, Ramada by Wyndham Queenstown Central doesn't have any pool.
No, a spa isn't available at Ramada by Wyndham Queenstown Central.
No, Ramada by Wyndham Queenstown Central doesn't allow dogs.
Yes, parking facilities are available at Ramada by Wyndham Queenstown Central.
Yes, Ramada by Wyndham Queenstown Central has a gym.