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Summary of reviewsHoliday Inn Express Maspeth by IHG, has garnered positive feedback across several categories, making it a commendable choice for travelers. The hotel’s location is particularly advantageous for those needing proximity to the airport and major highways, providing easy access to Manhattan, Queens, Brooklyn and neighboring areas. Although the absence of nearby subway stations is noted, the bus line offers a convenient alternative. Guests find the locale suitable for attending events or enjoying a peaceful retreat away from the congested downtown scene.
The complimentary breakfast is a highlight for many visitors, praised for its variety and quality. It includes a wide assortment of foods, from traditional items such as eggs and sausage to unique options like pancakes. The early start time is also appreciated. The friendly staff in the breakfast area further enhance the positive dining experience.
Rooms are consistently described as very clean, well-appointed and comfortable. Guests appreciate the spaciousness, cleanliness and the amenities provided, such as refrigerators, coffee makers and hair dryers. Despite minor issues like occasional noise and lack of views from ground-floor rooms, the overall consensus is that the accommodations are inviting and relaxing.
Cleanliness is a standout feature throughout the hotel with guests frequently praising the pristine condition of both the rooms and common areas. The attention to cleanliness extends to the bathrooms and the property in general, contributing to a pleasant and fresh atmosphere.
The staff at Holiday Inn Express Maspeth are highly regarded for their exceptional service. They are described as friendly, helpful and courteous with particular commendation for their warm welcomes and efficient handling of guests’ needs. The professionalism and dedication of the staff are significant contributors to a positive guest experience.
Parking at the hotel, while appreciated for being free, is one area where guests see room for improvement. The limited parking space operates on a first-come, first-served basis, sometimes requiring late arrivals to park on the street, which some find inconvenient. Nonetheless, the gated parking is perceived as safe.
Overall, the Holiday Inn Express Maspeth by IHG, offers a clean, comfortable and well-located stay with exceptional service and excellent breakfast options, making it a preferred choice for many travelers. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Provides comfortable accommodations and complimentary breakfast. Offers a convenient location for exploring Queens and Manhattan. The hotel's amenities and location make it a great choice for a budget-friendly honeymoon.
Hotel with Parking
This hotel offers the advantage of free parking, providing a convenient and budget-friendly option for travelers with their own transportation.
Hotel with Gym
This hotel has fitness and business centers and offers free parking, Wi-Fi, and breakfast.
Business Hotel
Accessible Hotel
Room Types
Standard RoomThis room features a flat-screen cable TV and en suite bathroom with free toiletries.
King Suite - Non-SmokingThis room features a flat-screen cable TV and en suite bathroom with free toiletries.
Standard King RoomThis room features a flat-screen cable TV and en suite bathroom with free toiletries.
Double RoomThis room features a flat-screen cable TV and en suite bathroom with free toiletries.
Standard Double Room with Two Double Beds and Accessible Tub - Mobility AccessThis room features a flat-screen cable TV and a mobility accessible tub.
Guest Reviews
8.3
Very Good
Location
Holiday Inn Express Maspeth boasts a location that offers convenience for travelers, particularly those who need proximity to the airport, which is just 20 minutes away. The property is easy to find and offers straightforward access to major highways, making it a practical choice for navigating the city and reaching Manhattan, Queens, Brooklyn and even old neighborhoods.
While not especially close to subway stations with the nearest being a 40-minute walk, the hotel is accessible by bus line, providing an alternative means of transportation. The locale is described as an old industrial area, which might not be bustling with a variety of restaurants, but it is close enough to the city for those who need quick urban access.
Those attending specific events or looking for a peaceful spot away from the congested downtown scene may find the location ideal. The ease of access to the Long Island Expressway enhances its appeal for travelers needing to commute efficiently. While opinions on the immediate area vary, the strategic positioning right off the Parkway and the overall accessibility remain standout features for many guests.
Breakfast
Guests of the Holiday Inn Express Maspeth by IHG, widely commend the breakfast offerings with many highlighting it as a key positive aspect of their stay. Described as very good, excellent and even luxurious, the breakfast boasts a variety of hearty and comprehensive options. Guests appreciate the extensive range of foods provided, from traditional items such as eggs, sausage and home fries to unique choices like pancakes. Many reviews emphasize the convenience of the breakfast, especially since it starts early at 6am on Sundays.
The inclusion of a free breakfast is frequently mentioned, contributing to the overall value and appeal of the hotel. Several guests note that the breakfast was a great start to the day with the quality and temperature of the food receiving specific praise. Additionally, the friendly and courteous staff working the breakfast area enhance the positive experience. Whether during normal times or under the constraints of the pandemic, the breakfast and its variety seem to remain a strong point for many travelers.
Rooms
The rooms at Holiday Inn Express Maspeth by IHG, are highly praised for their cleanliness and comfort. Guests often highlighted the very clean, well-appointed and spacious nature of the rooms, creating an inviting atmosphere for travelers. The beds, while not exceptional, were generally found to be comfortable, contributing to a good night's rest. Guests appreciated the well-equipped bathrooms, describing them as both nice and remodeled. Each room also comes with convenient amenities such as a refrigerator, coffee maker and hair dryer.
Despite the positive remarks, some minor issues were noted, including occasional noise and the lack of views for ground-floor rooms. However, overall, visitors found the rooms to be a relaxing and pleasant place to stay, underscored by their favorable comments about the comfort, cleanliness and quality of the accommodations.
Beds
The beds at Holiday Inn Express Maspeth by IHG, have consistently received praise from guests for their comfort. Travelers frequently highlight the comfortable and super comfy beds, often noting the very comfortable mattresses that contribute to a restful stay. While there was one mention of discomfort, the majority of reviewers emphasized the overall comfort, pointing to the hotel's commitment to offering a relaxing and pleasant sleeping experience. Additionally, the rooms themselves are described as comfortable, further enhancing the appeal of this accommodation for a good night's rest.
Cleanliness
The Holiday Inn Express Maspeth by IHG, consistently impresses guests with its high standards of cleanliness. Nearly every review highlights that the rooms are very clean, well-organized and comfortable with many guests describing the rooms as extremely clean. The bathrooms receive similar praise for their spotless condition. Additionally, the property itself is noted for being clean with a fresh scent lingering throughout, contributing to a pleasant atmosphere.
Though one guest noted a minor issue with a blanket and another mentioned a musty smell in their room, these concerns appear to be exceptions rather than the norm. The overall sentiment reflects a commitment to maintaining a pristine environment, both inside the rooms and in the common areas, although one guest did point out that the exterior could use some attention. Guests also appreciate the comfortable linens and towels.
Convenient amenities like free parking and an advantageous location right off the highway add to the positive experience. For those seeking a clean and comfortable stay, the Holiday Inn Express Maspeth appears to be a reliable choice.
Staff
The Holiday Inn Express Maspeth by IHG, consistently receives high praise for its exceptional staff. Guests frequently describe the team as incredibly friendly, helpful and courteous. The reception and front desk staff, including individuals like Brian, are recognized for their warm welcomes and efficiency. Many reviews highlight the remarkable customer service with staff members always willing to assist and accommodating guests' needs promptly, such as moving rooms swiftly when requested.
The kindness and professionalism of the staff contribute significantly to a positive guest experience. From breakfast service to overall attentiveness, the hotel team excels in making guests feel comfortable and valued. Patrons also appreciate the courteous attitudes and the polite demeanor of the staff, which enhance the overall pleasant atmosphere of the property. The consistent friendliness, helpfulness and dedication of the staff are noted as the standout feature of the Holiday Inn Express Maspeth, making it a preferred choice for many travelers.
Parking
Guests of the Holiday Inn Express Maspeth in New York appreciated its free parking, noting that it's a significant perk in the area. However, many reviews highlighted that the parking is quite limited and operates on a first-come, first-served basis. Several guests mentioned the parking lot is too small, often requiring late arrivals to park on the street, which some found inconvenient. Despite this, the parking area is gated and perceived as safe, providing peace of mind for those who manage to secure a spot. The overall stay is complimented for comfortable rooms, friendly staff and convenient location, though the parking situation seems to be a recurring concern.
No, Holiday Inn Express Maspeth by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Maspeth by IHG.
No, Holiday Inn Express Maspeth by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Maspeth by IHG.
Yes, Holiday Inn Express Maspeth by IHG has a gym.